How to be More Trauma Informed ft Melissa Eggleston, founder of BirdCall UX & Instructor at UNC

Thank you so much to Melissa for giving me the opportunity to interview you!
Listen to Empathy Gaps on other platforms: rss.com/podcas...
Melissa is founder of BirdCall UX, a consultancy offering research, design, and training services worldwide; additionally, she is focused on incorporating trauma-informed design into technology.
Learn more about Melissa: www.birdcallux...
BirdCall UX: www.birdcallux...
Learn more about trauma-informed design: www.traumainfo...
A brief introduction to trauma-informed design: uxpamagazine.o...
SAMHSA's Concept of Trauma and Guidance for a Trauma-Informed Approach: store.samhsa.g...
Dr. Carol Scott's paper on social media: dl.acm.org/doi...
Articles, book recommendations, and more at www.traumainfo...