We’ve been struggling for 30 minutes to figure out the problem, watched 4 videos and then found you! You were the only one with a solution. 🙏 thank you!
First, unplug the SM and wait 30 seconds. -For this next step, you will need a pin or paperclip handy. While your SM is unplugged, press and hold down the reset button on the right side of the Sync Module, then plug it back into power without releasing the reset button. -Continue holding that reset button until you see a flashing red light on the SM. -Once you've seen the flashing red light, you can release the reset button. -After resetting the SM, wait patiently (about a minute at the most) for the solid blue light to change back into a solid green blinking blue light pattern. This pattern means the firmware has been reset on the SM, and it is ready to reconnect to the Wi-Fi network. -Tap on the Sync Module icon located at the bottom of the home page in the Blink app, then select the Change Wi-Fi Network option from the list displayed. Or, if your Sync Module has already been deleted from the app, go ahead and try re-adding it to your system.
@AnaloguelnTheUK it should be listed under the settings of your doorbell. The settings gear besides the thumbnail of your doorbell when you boot into the app I do have a doorbell, but my sync module died, so I can't verify or provide a step guide. Sorry for that. I have ordered a replacement so it should arrive soon. I'll update when i get my hands on it.
Mine does the same thing. It acts like the passwords are incorrect. I've set and reset the passwords, changed to 2.4 band, reset everything and still can't get anything to work.
I have right connected Sync module to my wifi and set up in the Blink App. Issue comes when trying to add camera. I scan QR from camera but wait for adding the camera but timeout happens and it has detect nothing. Any idea how to solve it ? Thank you.
@asierdanjou390 hmm that is weird. Did you try using new batteries or plugging in via the cable when setting up the device? Maybe your camera doesnt have enough power to latch on to your sync module
Okay but what about my sync module? It’s been down for a MONTH and tech support can’t help, I got into contact with my internet provider, and they couldn’t help either. My WiFi WORKS, but my sync module DOES NOT CONNECT.
That's weird. If you contacted your internet provider and Blink, then they must have checked for all the necessities with getting your Sync Module paired, like connecting to a 2.4 GHz WiFi. Do you have issues connecting other smart devices to your WiFi, or does your sync module connect to a network other than your home WiFi? If so, then you can try resetting your router settings to factory defaults. If you by chance, toggled the DHCP server and UPnP settings, it can mess up your connections. If that doesn't work, then your sync module might be faulty. Sorry for not being able to help with much.
First, unplug the SM and wait 30 seconds. -For this next step, you will need a pin or paperclip handy. While your SM is unplugged, press and hold down the reset button on the right side of the Sync Module, then plug it back into power without releasing the reset button. -Continue holding that reset button until you see a flashing red light on the SM. -Once you've seen the flashing red light, you can release the reset button. -After resetting the SM, wait patiently (about a minute at the most) for the solid blue light to change back into a solid green blinking blue light pattern. This pattern means the firmware has been reset on the SM, and it is ready to reconnect to the Wi-Fi network. -Tap on the Sync Module icon located at the bottom of the home page in the Blink app, then select the Change Wi-Fi Network option from the list displayed. Or, if your Sync Module has already been deleted from the app, go ahead and try re-adding it to your system.
I had the same problem. Module suddenly wouldn’t connect and it kept saying I had an incorrect password. Do EXACTLY what @nicklaugher5263 said to do. And be sure to hold that reset button in until it starts to blink red (it shows red as soon as you plug it back in, but hold it longer until it starts to blink red). I had just about given up until this solution worked.
2 hours of futility! Then I discovered this extremely helpful video. Turns out I had: Dead batteries, Which I then replaced with 2 more dead batteries, Then discovered that when I dropped the camera I damaged one of the metallic prongs that hold the battery securely in place with tight terminal connections. Then there was the malfunctioning WiFi and a few other adventures. But its operatiional now so I have canceled my order for a new camera….
I recently deleted my doorbell and have tried for hours trying to reconnect it but nothing works, I’m scared if I also delete my sync module it also won’t be able to reconnect, on my doorbell all I get a flashing red light then it goes solid, any tips to fix this?
NONE of these remedies worked with battery powered cameras. I can get one newly opened Sync module connected to a brand new 2.4 GHz WiFi Router and 2 mini-cams plugged into wall power. Surprisingly, that same module and cameras connected to 5 GHz WiFi. I thought the answer would be to purchase a dual band router, but that isn't working either. I have several of these indoor and outdoor cameras so quite a bit of $$$$ invested in this system.
Tried most everything you suggested, except resetting the sync devices, none of which worked. later on I'm looking at the my ASUS WIFI app and I'm going through list of devices and see amazon listed a few times and next to them is a red circle which means they are blocked, So I uncheck them and just like that they're all working again, Oh and one of them was listed as Nest. So basically for some reason my ASUS WIFI Router was blocking some my cameras even though they connect through a sync device.. So this is something you might want check, especially if some of your cameras won't connect or reconnect
@jamescastle5096 oh I didnt know that. Thanks for letting us know! I did know Asus routers did some weird blocks with google nest cameras. Didnt know it extended to amazon services as well
@@blinqblinqtech My WIFI routers firmware/software sometimes catches stuff before it even gets to my computer, So I guess it's being a little aggressive in protecting my computer and the other devices connected to it
Hi My blink camera is offline. It is blinking blue light. I did put my wifi password again but it alway say wrong password wifi. Can you halp me please ? Thanks alot
@charyachea7605 hmm that's weird. Are you sure you used your 2.4 GHz WiFi? If it says wrong password, then it could be an issue with your WiFi connection. Try connecting other devices to your WiFi using the same WiFi password. If they also show wrong password, you can go to your router portal and recheck your WiFi credentials. If you are confused, just contact your internet service provider and ask them to help you with your connections.
@blinqblinqtech I am not sure about WiFi that I am using right now. Is 2.4GHz or not? Don't know how to check it? But all my cameras working well last time with that wifi. Can you so me How to check router number in wifi box? Thanks
But my mini camera in the living room is work fine. That why it makes me confusing. I don't know it from WiFi or anything else. 😢 Thank you for all your answers and help
@mandibailey169 that is weird. Did you try removing the current camera and pairing the one that wasnt connecting? That way you can know for sure if its the camera's fault or your sync module's.
Hi yall, i changed my wifi system and it was not connecting. What i did was disconnect my old sync mondule 1 and bought a sync module 2 and it was able to update and connect to my wifi. Hope this helps
@colbyhoven7656 did you try swapping batteries, or using the micro USB port to power the cameras? This usually happens when the camera doesn't have enough power
@juracerichards2601 it could be that your cameras are not getting enough power. What cameras models do you have? If they are the outdoor cameras like mine, replace the batteries or try plugging in with a micro usb cable. The camera should boot up and at least show a blinking red status
@@blinqblinqtech yes they are the outdoor ones I tried using the charger and they’re still not coming on I’m gonna try some new batteries tho and leave them and see if they will start flashing red.
We’ve been struggling for 30 minutes to figure out the problem, watched 4 videos and then found you! You were the only one with a solution. 🙏 thank you!
glad I could help!
First, unplug the SM and wait 30 seconds. -For this next step, you will need a pin or paperclip handy. While your SM is unplugged, press and hold down the reset button on the right side of the Sync Module, then plug it back into power without releasing the reset button. -Continue holding that reset button until you see a flashing red light on the SM. -Once you've seen the flashing red light, you can release the reset button. -After resetting the SM, wait patiently (about a minute at the most) for the solid blue light to change back into a solid green blinking blue light pattern. This pattern means the firmware has been reset on the SM, and it is ready to reconnect to the Wi-Fi network. -Tap on the Sync Module icon located at the bottom of the home page in the Blink app, then select the Change Wi-Fi Network option from the list displayed. Or, if your Sync Module has already been deleted from the app, go ahead and try re-adding it to your system.
Great video.
Question...How do I check the strength of connection between a doorbell and the sync module. I can't find the option anywhere!
@AnaloguelnTheUK it should be listed under the settings of your doorbell. The settings gear besides the thumbnail of your doorbell when you boot into the app
I do have a doorbell, but my sync module died, so I can't verify or provide a step guide. Sorry for that. I have ordered a replacement so it should arrive soon. I'll update when i get my hands on it.
My sync module 2 is not connecting to the network after filling correct password of the wifi and also showing red light after that...
Mine does the same thing. It acts like the passwords are incorrect. I've set and reset the passwords, changed to 2.4 band, reset everything and still can't get anything to work.
I’m having the same issue
Same problem as well
Same problem
Same problem here
I have right connected Sync module to my wifi and set up in the Blink App. Issue comes when trying to add camera. I scan QR from camera but wait for adding the camera but timeout happens and it has detect nothing. Any idea how to solve it ? Thank you.
@asierdanjou390 hmm that is weird.
Did you try using new batteries or plugging in via the cable when setting up the device? Maybe your camera doesnt have enough power to latch on to your sync module
Okay but what about my sync module? It’s been down for a MONTH and tech support can’t help, I got into contact with my internet provider, and they couldn’t help either. My WiFi WORKS, but my sync module DOES NOT CONNECT.
That's weird. If you contacted your internet provider and Blink, then they must have checked for all the necessities with getting your Sync Module paired, like connecting to a 2.4 GHz WiFi.
Do you have issues connecting other smart devices to your WiFi, or does your sync module connect to a network other than your home WiFi?
If so, then you can try resetting your router settings to factory defaults. If you by chance, toggled the DHCP server and UPnP settings, it can mess up your connections.
If that doesn't work, then your sync module might be faulty. Sorry for not being able to help with much.
My exact problem
First, unplug the SM and wait 30 seconds. -For this next step, you will need a pin or paperclip handy. While your SM is unplugged, press and hold down the reset button on the right side of the Sync Module, then plug it back into power without releasing the reset button. -Continue holding that reset button until you see a flashing red light on the SM. -Once you've seen the flashing red light, you can release the reset button. -After resetting the SM, wait patiently (about a minute at the most) for the solid blue light to change back into a solid green blinking blue light pattern. This pattern means the firmware has been reset on the SM, and it is ready to reconnect to the Wi-Fi network. -Tap on the Sync Module icon located at the bottom of the home page in the Blink app, then select the Change Wi-Fi Network option from the list displayed. Or, if your Sync Module has already been deleted from the app, go ahead and try re-adding it to your system.
I had the same problem. Module suddenly wouldn’t connect and it kept saying I had an incorrect password. Do EXACTLY what @nicklaugher5263 said to do. And be sure to hold that reset button in until it starts to blink red (it shows red as soon as you plug it back in, but hold it longer until it starts to blink red). I had just about given up until this solution worked.
Thank you so much nick. This actually worked when I tried everything. Appreciate it
2 hours of futility! Then I discovered this extremely helpful video. Turns out I had:
Dead batteries,
Which I then replaced with 2 more dead batteries,
Then discovered that when I dropped the camera I damaged one of the metallic prongs that hold the battery securely in place with tight terminal connections.
Then there was the malfunctioning WiFi and a few other adventures.
But its operatiional now so I have canceled my order for a new camera….
I recently deleted my doorbell and have tried for hours trying to reconnect it but nothing works, I’m scared if I also delete my sync module it also won’t be able to reconnect, on my doorbell all I get a flashing red light then it goes solid, any tips to fix this?
I’m in the same boat I’ve tryed everything and now it won’t take my wifi it keeps telling me my pw is wrong and it’s not
@@Javis_World540same issue I'm having. I think it just sums up that blink is junk
I have tried to connect my wired blink camera to my Wi-Fi in my GMC truck and it will not hook up. Any ideas?
NONE of these remedies worked with battery powered cameras. I can get one newly opened Sync module connected to a brand new 2.4 GHz WiFi Router and 2 mini-cams plugged into wall power. Surprisingly, that same module and cameras connected to 5 GHz WiFi. I thought the answer would be to purchase a dual band router, but that isn't working either. I have several of these indoor and outdoor cameras so quite a bit of $$$$ invested in this system.
I changed routers (same provider) but now my cameras won't connect. any advice would be appreciated.
I had to set up a separate guest network that was not dual band, just 2.4. I didn't know that until I called AT&T.
I have a new Wi-Fi set it to the correct 2.4 but the blink won’t change from blinking blue to yellow straight. I think it’s the box. It might be old.
TEMP STOP 5GHZ IN WIFI SETTINGS TO USE THE 2.4 FOR SET UP
Good video
Thank you!
Tried most everything you suggested, except resetting the sync devices, none of which worked. later on I'm looking at the my ASUS WIFI app and I'm going through list of devices and see amazon listed a few times and next to them is a red circle which means they are blocked, So I uncheck them and just like that they're all working again, Oh and one of them was listed as Nest. So basically for some reason my ASUS WIFI Router was blocking some my cameras even though they connect through a sync device.. So this is something you might want check, especially if some of your cameras won't connect or reconnect
@jamescastle5096 oh I didnt know that. Thanks for letting us know!
I did know Asus routers did some weird blocks with google nest cameras. Didnt know it extended to amazon services as well
@@blinqblinqtech My WIFI routers firmware/software sometimes catches stuff before it even gets to my computer, So I guess it's being a little aggressive in protecting my computer and the other devices connected to it
Is sync module mandatory?
@mrvggl oh yes its mandatory to operate and manage most blink cameras
Me regalaron una cámara. Y como hago para resetear y poderla usar
Hi
My blink camera is offline. It is blinking blue light. I did put my wifi password again but it alway say wrong password wifi.
Can you halp me please ? Thanks alot
@charyachea7605 hmm that's weird. Are you sure you used your 2.4 GHz WiFi?
If it says wrong password, then it could be an issue with your WiFi connection. Try connecting other devices to your WiFi using the same WiFi password. If they also show wrong password, you can go to your router portal and recheck your WiFi credentials.
If you are confused, just contact your internet service provider and ask them to help you with your connections.
@blinqblinqtech I am not sure about WiFi that I am using right now. Is 2.4GHz or not? Don't know how to check it?
But all my cameras working well last time with that wifi. Can you so me How to check router number in wifi box? Thanks
But my mini camera in the living room is work fine. That why it makes me confusing. I don't know it from WiFi or anything else. 😢
Thank you for all your answers and help
@charyachea7605 if your other cameras are connecting to it, then you should be on 2.4 GHz.
How many cameras do you have connected?
Total is 5 cameras.
4 wireless cameras and 1 mini camera, but only mini camera is working.
I very much appreciate all your help.
One camera on the sync module is working fine, but the other will not connect. It's clearly not the sync module that is the problem. What do I do?
@mandibailey169 that is weird. Did you try removing the current camera and pairing the one that wasnt connecting? That way you can know for sure if its the camera's fault or your sync module's.
I'm having this same issue, any resolution?
Hi yall, i changed my wifi system and it was not connecting. What i did was disconnect my old sync mondule 1 and bought a sync module 2 and it was able to update and connect to my wifi. Hope this helps
what does solid red light mean in top right
Still didn’t work
Changed wifi.. now cant change old internet to new internet
did your procedure did not work
my camera wont connect to my wifi module and it takes forever to add it please help
@colbyhoven7656 did you try swapping batteries, or using the micro USB port to power the cameras? This usually happens when the camera doesn't have enough power
I needed new batteries !!!!!!!! That’s all
Cheers! I'm glad it helped! ☺️
None of these work
Same
@@ddlyon100 I don’t know but my two cameras are not working no matter what I do they don’t power on
@juracerichards2601 it could be that your cameras are not getting enough power. What cameras models do you have? If they are the outdoor cameras like mine, replace the batteries or try plugging in with a micro usb cable. The camera should boot up and at least show a blinking red status
@@blinqblinqtech yes they are the outdoor ones I tried using the charger and they’re still not coming on I’m gonna try some new batteries tho and leave them and see if they will start flashing red.