4:28 Unfortunately covid gave royal mail a real taste of what could be earned from parcels. Crippling and unachievable revisions have led to massive amounts of sick and staff vacancies. Offering worse quality of service and worse working conditions for those left. All the while blaming industrial action for the issues.
disbanding duties and adding them to walks that are unacheivable beforehand and not replacing leavers causes the problems, they want a skeleton crew to do more work for as cheap as possible, when they should be putting duties back in...not out.
Absolutely bang on mate! How the hell do they think that adding 2-3 hours extra delivery to rounds would be achievable is beyond anyone with a brain cell.
They need to stop experienced staff leaving. To do this they need to readdress the walk sizes as they’re all unachievable. But to do this would need more hours into the business to create the extra duties but because so many have got fed up and left, there aren’t the staff remaining to do them! Agency and new starters don’t stay as they can’t cope with the workloads especially as they’re on less pay that long term staff. Ain’t privatisation great eh.
A lot of this is down to what happened over lockdown. Offices were staffed by half the number of people due to shielding etc. Royal Mail saw that they could get away with not delivering mail every day with half the workforce and deliver parcels as priority. As a consequence it makes £750 million in profit for that of which £500 million or so was given out in dividends to shareholders. The biggest of whom is a Czech billionaire. They used the COVID excuse for a while to continue with that business model and now OFCOM are getting on their backs. The last CEO Simon Thompson even said himself that Royal Mail is a parcels company that delivers letters.
@@scottrichards4532yep totally. Same in our office and you could guarantee who the people were who were going to go sick. One bloke had every variant that cropped up!
Managed by morons. The job is physically demanding and if you get injured you are out the door! Holidays sickness and injuries....sick pay is costing them thousands
Lazy? They get awful pay most of the time they do what they can, they don't hire full time much because of cuts, my housemate would get 900£ for whole month
@@ilikevictorianera The job is far from been lazy I would say they expect way way to much from you. lapsing walks to make money 5hrs walking plus extra streets or walks on top of 5hrs walking. killer! on feet and damage to the human body!
This is what happens when you "privatize" anything and everything. Core services like post, rail, banking, infrastructure should have government control and not expected to make a profit
This is just the start of it unfortunately, OfCom fined the company £5.6m for failing to hit targets, this is so much cheaper for the senior management to pay than to hire the correct amount of staff to hit targets. OfCom are also complicit in this as they claim to have found NO evidence of parcel prioritisation despite every postie up and down the country saying they've been told to do just this.
Think how many people have gone/been sacked. On the RMC forum, somebody posted 16,000 have left, if you presume those are full time, on the average of roughly £26k a year, it's an annual saving of £416m! Why the hell would they care about a £5.6m fine?!?
Privatisation is a scam. Shareholders benefit while workers have worse working conditions and customers pay more for a poorer service. Also “regulation” doesn’t work as fines are just a business expense.@@RZPPAA
Unfortunately this is a true representation of a typical delivery office in the UK. I would often find letters being left for 7 days and sometimes longer. No staff were recruited to replace the staff that left due to the poor conditions. Also the remaining staff would often go sick due to the extra pressure put on them. It was all about profit rather than quality of service.
@@slicke8862 I couldn't face another Christmas after 10years+ I left in October. This saddened me greatly, it originally started to go down when we were accountable to the shareholders. I think the only solution is partial nationalisation.
@@Thenewsystemis I love the job but year after year its just getting worst and I feel I will soon follow in yours and so many other footsteps and seek alternative employment.
I've recently left Royal Mail and this is happening across my local area of offices, even prior to the Xmas period. Management, upper management and Simon Thompson couldn't give a toss, I didn't wanna be a part of it any longer. It's disgusting.
Iam an ex postie of nearly 38 years and i too couldn't stand the way the business was being run in to the ground by management who havn't got a clue . Simon Thompson claimed to have the business know how to make the Royal Mail a success ......USELESS.... IS A COMPLIMENT for the damage that IDIOT brought the company , and he replaced a long line of IDIOTS who got the top job solely because they KNEW the previous IDIOT , and did he leave in disgrace .....NO , he left with a very generous payout .....REWARD FOR FAILIURE and that ethos is partly why this country is in a mess . The only hope the business has is if top management is made up of people who started out at the bottom and worked their way up .....bring back area Post masters .......but most of all proper 2 week training for all new entrants , make sure they speak and read good english and make exhaustive background checks , security at ALL offices must be upheld , i left knowing the security code for the main door ........i can still get in despite retiring 2 years ago ......SHOCKING !!! .
In Poringland, Norfolk we’ve been lucky if we get letters every 10 days since the summer. Postman only deliver parcels and tracked mail. Royal Mail deny it of course but we experience it. Well done Vince Cable for privatising Royal Mail.
In Oxfordshire here, and I can go 2 or 3 weeks and then get all my letters in one go. I was awaiting my child's biopsy results and they were stunned at the follow up appointment when I didn't know he was clear of cancer but had rare condition. They had posted the diagnosis letter two weeks previously and it arrived three days after that appointment. Of course you go to paperless but not all NHS letters are online. Even medical letters aren't being prioritised it's a bad state of affairs
Prioritising parcels over letters is on ongoing thing at Royal Mail....and will carry on as Ofcom are weak. It's now October 2024 and posties are still asked to prioritise parcels.
I will never understand why they blast workers' ears with music at workplaces. These guys are already overworked and underpaid, and on top of this are subject to literal psychological torture. What was wrong with employers?!
DO NOT USE ROYAL MAIL !!!!!! . THEY LOST ANOTHER PACKAGE !!! . I NEEDED THE MONEY TO SCRAPE TO THE END OF THE MONTH AND NOW ROYAL MAIL HAVE CAUSED ME ALOT OF STRESS AND WILL GO HUNGRY UNTIL IM.PAID THANKS TO ROYAL MAIL . SCREW YOU ROYAL MAIL !!!!!!!!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
I worked for Royal Mail for 6 years between 1989-1995 and personally witnessed how rubbish the service was. But if you spoke up you would lose your job. We don't need Royal Mail. Or their ridiculous prices for stamps and substandard service any more.
Been a Posties for 20 years a colleague I worked with for 8 years recently just left for another job best thing she could have done believe me ,however we worked our butt's off over Christmas clearing all our parcels as well as the letters and Christmas cards so all our amazing customers could get their mail on time, some duties were getting help with their duties but we didn't, then last week we all got paid a small bonus for hitting an Office target don't know how as there was stuff left everyday however my colleague was still employed by them until the 1st week of January however because she left they didn't pay her the bonus which is absolutely disgusting ,thank you Royal mail for really appreciating all our hard work.If they checked the figures they would see who delivered.
Mmm! I see the change for myself, I noticed that, but wasn't sure, it is 2.99£ for small parcel against 1.55£ letter. It is so parcel oriented now. They even made it hard to untick online option for drop off at depot, it wants you to book free lable with parcel collection from your house. My housemate in brum left working there altogether with 3 other members same time abd they cut depot slot window to 2h (8-10am) sat (8-12am). Who on earth can do this hours during week??? I asked the guy at the window for honest answer and they admitted to staff issues and company cuts. I get it its not their fault but government that such traditions like post bring delivered to your door for paying taxes make it so disappointing to this poor workers! I hot letter from bank on 24th November that was written on 17th, I was late with payment! Man, I didn't even know and was charged 12£. Whaaat isss going onn onnn
I personally think royal mail should stick to delivering mail and not parcels they are rubbish at delivery parcels but bills seem to always get through 😂😂
we seriously need the robotics industry to revolutionise mailing prioritisation. There is way too much manual labour here. We should neither subject humans to this, nor trust them to do such a physically and mentally taxing job.
may not be "forced" - but if you keep bringing stuff back after running out of time, they get rid of experienced staff, and replace them with more "malleable" new staff and temps. Bullying is rife at Royal Mail across the country
Completely incorrect, I've seen colleagues refuse to obey the prioritising and they were suspended for 'dereliction of duty'. Others have asked the managers to put it in writing about leaving letters and they all refused. You are forced to leave the mail in because they're watching how many parcels you're taking out.
It’s sickening what’s privatisation has done to one of our biggest employers. Standards, service and dignity out the window for shareholder dividends
All true
4:28 Unfortunately covid gave royal mail a real taste of what could be earned from parcels. Crippling and unachievable revisions have led to massive amounts of sick and staff vacancies. Offering worse quality of service and worse working conditions for those left. All the while blaming industrial action for the issues.
disbanding duties and adding them to walks that are unacheivable beforehand and not replacing leavers causes the problems, they want a skeleton crew to do more work for as cheap as possible, when they should be putting duties back in...not out.
Absolutely bang on mate! How the hell do they think that adding 2-3 hours extra delivery to rounds would be achievable is beyond anyone with a brain cell.
They need to stop experienced staff leaving. To do this they need to readdress the walk sizes as they’re all unachievable. But to do this would need more hours into the business to create the extra duties but because so many have got fed up and left, there aren’t the staff remaining to do them! Agency and new starters don’t stay as they can’t cope with the workloads especially as they’re on less pay that long term staff. Ain’t privatisation great eh.
The dreaded “Lapsing” oh sorry “bolt on”
A lot of this is down to what happened over lockdown. Offices were staffed by half the number of people due to shielding etc. Royal Mail saw that they could get away with not delivering mail every day with half the workforce and deliver parcels as priority. As a consequence it makes £750 million in profit for that of which £500 million or so was given out in dividends to shareholders. The biggest of whom is a Czech billionaire. They used the COVID excuse for a while to continue with that business model and now OFCOM are getting on their backs. The last CEO Simon Thompson even said himself that Royal Mail is a parcels company that delivers letters.
Lock down is old news now.
@@scottrichards4532yep totally. Same in our office and you could guarantee who the people were who were going to go sick. One bloke had every variant that cropped up!
Managed by morons. The job is physically demanding and if you get injured you are out the door! Holidays sickness and injuries....sick pay is costing them thousands
Lazy? They get awful pay most of the time they do what they can, they don't hire full time much because of cuts, my housemate would get 900£ for whole month
@@ilikevictorianera The job is far from been lazy I would say they expect way way to much from you. lapsing walks to make money 5hrs walking plus extra streets or walks on top of 5hrs walking. killer! on feet and damage to the human body!
Shareholders are prioritized over customers!! thanks to the Tories
Wrong, neither the shareholders nor the customer are prioritised here.
This is what happens when you "privatize" anything and everything.
Core services like post, rail, banking, infrastructure should have government control and not expected to make a profit
This is just the start of it unfortunately, OfCom fined the company £5.6m for failing to hit targets, this is so much cheaper for the senior management to pay than to hire the correct amount of staff to hit targets. OfCom are also complicit in this as they claim to have found NO evidence of parcel prioritisation despite every postie up and down the country saying they've been told to do just this.
Think how many people have gone/been sacked. On the RMC forum, somebody posted 16,000 have left, if you presume those are full time, on the average of roughly £26k a year, it's an annual saving of £416m! Why the hell would they care about a £5.6m fine?!?
Privatisation is a scam. Shareholders benefit while workers have worse working conditions and customers pay more for a poorer service. Also “regulation” doesn’t work as fines are just a business expense.@@RZPPAA
Should nationalise it again without paying them if they can't meet their obligations
They do not have the same priority. Go work there and find out for yourself
Unfortunately this is a true representation of a typical delivery office in the UK. I would often find letters being left for 7 days and sometimes longer. No staff were recruited to replace the staff that left due to the poor conditions. Also the remaining staff would often go sick due to the extra pressure put on them. It was all about profit rather than quality of service.
Well said - that is exactly what happens in my DO
@@slicke8862 I couldn't face another Christmas after 10years+ I left in October. This saddened me greatly, it originally started to go down when we were accountable to the shareholders. I think the only solution is partial nationalisation.
@@Thenewsystemis I love the job but year after year its just getting worst and I feel I will soon follow in yours and so many other footsteps and seek alternative employment.
I've recently left Royal Mail and this is happening across my local area of offices, even prior to the Xmas period. Management, upper management and Simon Thompson couldn't give a toss, I didn't wanna be a part of it any longer. It's disgusting.
Iam an ex postie of nearly 38 years and i too couldn't stand the way the business was being run in to the ground by management who havn't got a clue . Simon Thompson claimed to have the business know how to make the Royal Mail a success ......USELESS.... IS A COMPLIMENT for the damage that IDIOT brought the company , and he replaced a long line of IDIOTS who got the top job solely because they KNEW the previous IDIOT , and did he leave in disgrace .....NO , he left with a very generous payout .....REWARD FOR FAILIURE and that ethos is partly why this country is in a mess . The only hope the business has is if top management is made up of people who started out at the bottom and worked their way up .....bring back area Post masters .......but most of all proper 2 week training for all new entrants , make sure they speak and read good english and make exhaustive background checks , security at ALL offices must be upheld , i left knowing the security code for the main door ........i can still get in despite retiring 2 years ago ......SHOCKING !!! .
In Poringland, Norfolk we’ve been lucky if we get letters every 10 days since the summer. Postman only deliver parcels and tracked mail. Royal Mail deny it of course but we experience it. Well done Vince Cable for privatising Royal Mail.
In Oxfordshire here, and I can go 2 or 3 weeks and then get all my letters in one go. I was awaiting my child's biopsy results and they were stunned at the follow up appointment when I didn't know he was clear of cancer but had rare condition. They had posted the diagnosis letter two weeks previously and it arrived three days after that appointment. Of course you go to paperless but not all NHS letters are online. Even medical letters aren't being prioritised it's a bad state of affairs
If someone dies as a result of not receiving a doctors letter, could the company be charged with corporate manslaughter?
Not it my day, gone to the dogs. Sack the bosses.
Surprised you managed to get recruited by Royal Mail - that is a shambles too.
The posties get it in the neck . The big bosses are to blame.
Simon Thompson CEO of Royal mail lied on oath to parliament 😢
Prioritising parcels over letters is on ongoing thing at Royal Mail....and will carry on as Ofcom are weak. It's now October 2024 and posties are still asked to prioritise parcels.
The managers' KPIs are based on tracked parcels. It's all a nubera game. It's a big mess.
I will never understand why they blast workers' ears with music at workplaces. These guys are already overworked and underpaid, and on top of this are subject to literal psychological torture. What was wrong with employers?!
Still happening now don't care about the service or its customers just the cash parcels deliver pardon the pun
Old news. Royal Mail has been doing that for years.
Still happens daily
I worked in delivery office last year definately not an easy job i enjoyed delivering parcels but dreaded letters
Your not the only one 😂
Shame on you Royal Mail 🤡 Just a letter! My letter was held for 1 month and there was no further information!
Still happening purposely delaying duties but deliver tracked parcels.
DO NOT USE ROYAL MAIL !!!!!!
.
THEY LOST ANOTHER PACKAGE !!!
.
I NEEDED THE MONEY TO SCRAPE TO THE END OF THE MONTH AND NOW ROYAL MAIL HAVE CAUSED ME ALOT OF STRESS AND WILL GO HUNGRY UNTIL IM.PAID THANKS TO ROYAL MAIL
.
SCREW YOU ROYAL MAIL !!!!!!!!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
I worked for Royal Mail for 6 years between 1989-1995 and personally witnessed how rubbish the service was. But if you spoke up you would lose your job. We don't need Royal Mail. Or their ridiculous prices for stamps and substandard service any more.
its been going on since 2019, christmas and health and safty is only an excuse
Same as the US! My hubby is a letter carrier here.
Been a Posties for 20 years a colleague I worked with for 8 years recently just left for another job best thing she could have done believe me ,however we worked our butt's off over Christmas clearing all our parcels as well as the letters and Christmas cards so all our amazing customers could get their mail on time, some duties were getting help with their duties but we didn't, then last week we all got paid a small bonus for hitting an Office target don't know how as there was stuff left everyday however my colleague was still employed by them until the 1st week of January however because she left they didn't pay her the bonus which is absolutely disgusting ,thank you Royal mail for really appreciating all our hard work.If they checked the figures they would see who delivered.
Royal mail is a terrible job in 2024 😢
@silondon9010 not quite but it's getting there ,they need to clear out the dodgy managers who diddle and fiddle to make themselves look good.
SAD
Let's be honest, this isn't just at Christmas
My family sent 20 card to other family members 10 days ago first class @£1.25 each non have been delivered yet Xmas will be gone a big disgrace .
Mmm! I see the change for myself, I noticed that, but wasn't sure, it is 2.99£ for small parcel against 1.55£ letter. It is so parcel oriented now. They even made it hard to untick online option for drop off at depot, it wants you to book free lable with parcel collection from your house. My housemate in brum left working there altogether with 3 other members same time abd they cut depot slot window to 2h (8-10am) sat (8-12am). Who on earth can do this hours during week??? I asked the guy at the window for honest answer and they admitted to staff issues and company cuts. I get it its not their fault but government that such traditions like post bring delivered to your door for paying taxes make it so disappointing to this poor workers! I hot letter from bank on 24th November that was written on 17th, I was late with payment! Man, I didn't even know and was charged 12£. Whaaat isss going onn onnn
I personally think royal mail should stick to delivering mail and not parcels they are rubbish at delivery parcels but bills seem to always get through 😂😂
Naming parcels a priority near Christmas, terrible
Corrupt but nothing will happen
we seriously need the robotics industry to revolutionise mailing prioritisation. There is way too much manual labour here. We should neither subject humans to this, nor trust them to do such a physically and mentally taxing job.
Haven't used RM in years, even if I'm shopping online.
Красавчики!
Been waiting for a sim card since last week
People stealing my post letters nn3
🎉
😱😵💫😱😵💫😱😵💫😱😱😱😵💫😱😵💫😱😵💫🤣😜🤪😝😝😂🤣😜🤪😝😂🤣😜🤪🤪😂🦨🦨🦨🦨🦨🦨🦨🚽🚽🚽🚽🚽 0:37
If you work for the Royal Mail, you just do what you're told. Nobody is "forced"
Yup, you are there to a time not an amount. They can give me 4 duties to do but I will finish on time regardless
may not be "forced" - but if you keep bringing stuff back after running out of time, they get rid of experienced staff, and replace them with more "malleable" new staff and temps.
Bullying is rife at Royal Mail across the country
Completely incorrect, I've seen colleagues refuse to obey the prioritising and they were suspended for 'dereliction of duty'. Others have asked the managers to put it in writing about leaving letters and they all refused. You are forced to leave the mail in because they're watching how many parcels you're taking out.
@@RZPPAA Exactly. You do what you are told
@@johnfourshareddotcom9928 so. Like it or lump it