The Power of The Customer Experience Game according to Ian Golding

Ian Golding - Global Customer Experience Specialist - was our first partner of the CX Game. The minute he heard about the CX Game for the first time: he was sold. In this video he explains why he's a huge fan of the CX Game.
"Sharing knowledge about CX is a skill, and we can do that, but there are times that you need to find a different way of getting people to think. You can't do CX to people, you've got to get people understand it themselves. The CX Game is a perfect way to get people to understand CX themselves without teaching them anything."
The CX Game is competitive and fun. You can create an energy that you will never be able to create with a powerful presentation. It activates people: they suddenly get it. The CX Game is suitable for every organization, whether you are mature in CX or not, whether you are a b2b, b2c, non profit or public. Playing the CX Game is an incredible way to just keep that fire burning and to get it burning even more brightly!
Want to learn more? Check out our website: www.thecustome...
The Customer Experience Game is the result of a cooperation between Nienke Bloem and Babs Asselbergs, owners of BlommaBerg - The Game Company. For more information about the game, feel free to contact Babs Asselbergs: [e-mail]