They're so ridiculous it's weird! I really hope they do change and we see that new mechanism in action... Buuut until they change their behavior I will not be supporting their business even if the product is good. Happy beekeeping y'all! 🧡🐦
As someone who just stumbled across the first part of this saga on shorts, it baffles me how completely unprofessionally this entire team has acted towards not only you, but to other beekeepers in similar situations. I don’t have an active interest in beekeeping, but I like hearing about it and seeing people helping their bees, so to hear how utterly careless the advice the Flow team gave you was... it's just sickening. At the very least, it's always good to hear that your hive is doing well, and I honestly think your content is incredibly soothing. Thats it :] Have a good day.
Yeah keep trying but honestly this is turning me off flowhive, the customer service is awful, their products are sub par and they give you bad advice that they refuse to acknowledge is bad. Also to the flowhive rep in here trying to say he was being agressive? You guys gave bad advice. Own up to it. Not that I'm buying flowhive anyways you've shown how much you actually care about bees Dude drop flowhive and make your own bee products we need actual beekeepers making beekeeping stuff not silicone valley beekeeper wannabes
I’m still really confused as to how the flow frame is supposed work with the key when the frame is covered in beeswax. Is it strong enough to rip through the wax to let the honey flow through? The bees know best and this seems like a gimmick that really won’t work. This seems fine for a place that doesn’t experience winter but i just don’t see this as working national product.
If you'll notice, the frames are actually divided lengthwise, and the frames when turned by the key are shunted up and down, basically ripping the cells apart.
I wasn't able to get mine to work properly. I think you need to use them in a *very* specific way to be successful, though also even after getting my bees to accept the frames (pre-waxing them like you did) when I attempted to harvest, most of the honey just came out the sides and into the hive rather than through the channel in the bottom of the frame. People have said this is typical for the first time attempting to harvest and the next time it will work better but... i've just put them into storage and accepted I bought way overpriced boxes with neat windows to look in at my bees.
I just had my first season with my flow hive and it was a complete success, lots of honey and easy to use, I honestly had no issues at all, I didn’t even wax the frames, they took to them immediately. Maybe it was beginners luck, I’m in UK by the way, not known for its great weather.lol 😂
..unfortunately I follow someone who just got bees and they decided to go with flow hives.. I'm hoping they don't listen to the bad advice. So when someone new to beekeeping follows bad advice..what their response?
I feel the smart move would be to funnel this TH-camr money in exchange for R&D input and instructional guides on how to use the hive for best results. Ditch the social media team.
Honestly, the tone of this video feels very antagonistic and argumentative. Regardless of the situation or mistake, they offered an apology and it would have been nice to see you forgive their mistake (even a costly one). Their apology even with the "if" sounded more genuine rather than an excuse in this context. As just a viewer (who also doesn't know the full situation), I'd really love to see this whole situation put to rest in a respectful manner. I'd really love to see more informative videos on how you're using the hives, the species of bees differences, etc. I'm not demanding anything, of course. This is just how I found the video to appear. Thanks!
For example, the way you reply to the representative, "Do you always give options that result in a colony death?" is quite passive aggressive and unproductive because of course FlowHive is not out to kill bee colonies. Anyone can be forgiven for being emotional about protecting their bees. As a reviewer of a product, you explicitly asked for advice (even though you deny that at @2:35) and when given incorrect advice, you seemling pounced on them with several videos to document how destructive their advice was. If there's an expectation that FlowHive be correct in every situation, then I think that may be too high a bar to set for them. What if that representative was just innocently incorrect? Why assume malice what you can attribute to ignorance? I don't know FlowHive, and I haven't bought FlowHive. I'm just a viewer who'd like to see beekeeping. This back and forth with FlowHive has only made FlowHive look like the more level-headed correspondent. You seem like a very optimistic and good person, so please don't consume yourself in this war with FlowHive.
You must be new here, so I’d definitely recommend watching the other videos for the full story. the comment about resulting in a colony death was from someone els not him. And honestly starting and apology with 'if' isn't a genuine way to apologize. It’s more like deflecting responsibility. He’s been really clear about why their advice was harmful, and instead of owning up to it, Flow Hive doubled down and refused to admit they were wrong. plus flow Hive’s customer service is trash when it comes to giving advice to beekeepers outside Australia.
@@Luke-df9pl he actually never asked for their advide, his bees rejected the frames so he added wax to help them out....thats when flow reached out and gave that horrible and unsoliceted, key word unsoliceted advise. He was actyally looking out for new beekeepers who peobably wouldnt question the advise and end up with a dead colony
An apology means taking accountability. Instead they attempted to gas-lit him with a non apology. "If' is not an apology. Their 'advice' COULD have resulted in a colony death which is not advice professionals should be offering in the first place, esp to the inexperienced keepers who don't know better.
You probably got walked on ALOT if you accept apologies starting with if. Also you should never just accept an apology at face value until the apologizer shows they are genuinely sorry and are changing their ways. This company is not sorry and are being antagonizing
"We're sorry if we missed the mark", they say, as they miss the mark yet again
"we're sorry it's your PERSONAL PREFERENCE to not experience hive death. please stop talking about it." - flow hive
Is it me, or does FlowHive not have any actual, veteran, beekeepers on staff?
They're so ridiculous it's weird! I really hope they do change and we see that new mechanism in action...
Buuut until they change their behavior I will not be supporting their business even if the product is good.
Happy beekeeping y'all! 🧡🐦
As someone who just stumbled across the first part of this saga on shorts, it baffles me how completely unprofessionally this entire team has acted towards not only you, but to other beekeepers in similar situations. I don’t have an active interest in beekeeping, but I like hearing about it and seeing people helping their bees, so to hear how utterly careless the advice the Flow team gave you was... it's just sickening. At the very least, it's always good to hear that your hive is doing well, and I honestly think your content is incredibly soothing. Thats it :] Have a good day.
Wow ... Scratch that company off my list. Customer service is the best way for small companies to stand by their products
Yeah keep trying but honestly this is turning me off flowhive, the customer service is awful, their products are sub par and they give you bad advice that they refuse to acknowledge is bad.
Also to the flowhive rep in here trying to say he was being agressive? You guys gave bad advice. Own up to it. Not that I'm buying flowhive anyways you've shown how much you actually care about bees
Dude drop flowhive and make your own bee products we need actual beekeepers making beekeeping stuff not silicone valley beekeeper wannabes
wanna-bees, even
They aren't from silicon valley (California, USA).
They are Australian.
@@confusedwhale
That's not the point and you know it.
I’m still really confused as to how the flow frame is supposed work with the key when the frame is covered in beeswax. Is it strong enough to rip through the wax to let the honey flow through? The bees know best and this seems like a gimmick that really won’t work. This seems fine for a place that doesn’t experience winter but i just don’t see this as working national product.
If you'll notice, the frames are actually divided lengthwise, and the frames when turned by the key are shunted up and down, basically ripping the cells apart.
I wasn't able to get mine to work properly. I think you need to use them in a *very* specific way to be successful, though also even after getting my bees to accept the frames (pre-waxing them like you did) when I attempted to harvest, most of the honey just came out the sides and into the hive rather than through the channel in the bottom of the frame. People have said this is typical for the first time attempting to harvest and the next time it will work better but... i've just put them into storage and accepted I bought way overpriced boxes with neat windows to look in at my bees.
I just had my first season with my flow hive and it was a complete success, lots of honey and easy to use, I honestly had no issues at all, I didn’t even wax the frames, they took to them immediately. Maybe it was beginners luck, I’m in UK by the way, not known for its great weather.lol 😂
Ouch for FlowHive, this popped up in my shorts and I don’t follow any BeeKeepers.
they have no shame smh no accountability still
..unfortunately I follow someone who just got bees and they decided to go with flow hives.. I'm hoping they don't listen to the bad advice.
So when someone new to beekeeping follows bad advice..what their response?
Wouldn’t it be funny if they are using AI to give you a response and you’re arguing with a machine 😅
I feel the smart move would be to funnel this TH-camr money in exchange for R&D input and instructional guides on how to use the hive for best results. Ditch the social media team.
So, what I'm getting is Flow Hive is like CutCo. Good product, maybe, but completely crap company... Shame.
Good brother ❤
Honestly, the tone of this video feels very antagonistic and argumentative. Regardless of the situation or mistake, they offered an apology and it would have been nice to see you forgive their mistake (even a costly one). Their apology even with the "if" sounded more genuine rather than an excuse in this context. As just a viewer (who also doesn't know the full situation), I'd really love to see this whole situation put to rest in a respectful manner. I'd really love to see more informative videos on how you're using the hives, the species of bees differences, etc. I'm not demanding anything, of course. This is just how I found the video to appear. Thanks!
For example, the way you reply to the representative, "Do you always give options that result in a colony death?" is quite passive aggressive and unproductive because of course FlowHive is not out to kill bee colonies. Anyone can be forgiven for being emotional about protecting their bees. As a reviewer of a product, you explicitly asked for advice (even though you deny that at @2:35) and when given incorrect advice, you seemling pounced on them with several videos to document how destructive their advice was. If there's an expectation that FlowHive be correct in every situation, then I think that may be too high a bar to set for them. What if that representative was just innocently incorrect? Why assume malice what you can attribute to ignorance?
I don't know FlowHive, and I haven't bought FlowHive. I'm just a viewer who'd like to see beekeeping. This back and forth with FlowHive has only made FlowHive look like the more level-headed correspondent. You seem like a very optimistic and good person, so please don't consume yourself in this war with FlowHive.
You must be new here, so I’d definitely recommend watching the other videos for the full story. the comment about resulting in a colony death was from someone els not him. And honestly starting and apology with 'if' isn't a genuine way to apologize. It’s more like deflecting responsibility.
He’s been really clear about why their advice was harmful, and instead of owning up to it, Flow Hive doubled down and refused to admit they were wrong. plus flow Hive’s customer service is trash when it comes to giving advice to beekeepers outside Australia.
@@Luke-df9pl he actually never asked for their advide, his bees rejected the frames so he added wax to help them out....thats when flow reached out and gave that horrible and unsoliceted, key word unsoliceted advise. He was actyally looking out for new beekeepers who peobably wouldnt question the advise and end up with a dead colony
An apology means taking accountability. Instead they attempted to gas-lit him with a non apology. "If' is not an apology. Their 'advice' COULD have resulted in a colony death which is not advice professionals should be offering in the first place, esp to the inexperienced keepers who don't know better.
You probably got walked on ALOT if you accept apologies starting with if. Also you should never just accept an apology at face value until the apologizer shows they are genuinely sorry and are changing their ways. This company is not sorry and are being antagonizing