Good morning and thank you for reaching out! Edulastic made some changes recently, which may be interfering in cases. We are working to resolve the issue and should have a fix out in the next two weeks or so. You can check the status of known issues at www.gradetransferer.com/bugs or by following us on Facebook or Twitter (@GTransferer).
@@lbitter1 Good morning and thank you for reaching out! With the most of the USA starting school pretty much around the same time, our timeframes keep shifting at all times. We are scheduled to have this fix done still in September however, possibly it will be early October, but we're looking at weeks for a timeframe, not months. It is a high priority and will be taken care of still in the beginning of this school year. Thank you for your patience as we work to make every teacher's life a little better :)
Good morning and thank you for reaching out! Please submit a support ticket through our website "www.gradetransferer.com/support-request", or using the "?" icon in the lower-right of the GradeTransferer extension interface and we'll be able to take a closer look at what's going on and get you the help you need :)
Good morning again! Just checking back with an update :) Everything seems to be up and running at this time. Make sure you're on the 'LIVE CLASS BOARD' view for an assignment when you go to grab data. That's the page that's currently supported. To get to it, go into 'Assignments' (left menu, 2nd item) --> select one of the classes under the assignment of your choice --> select the tab called 'LIVE CLASS BOARD'. This view has a graph showing live student progress with a bunch of student tiles at the bottom. While on this page you can click 'Grab Data' within the GradeTransferer interface. If you run into any issues, let us know so we can help you out!
Are you still maintaining this extension? It doesn't work for Edulastic. Shows "nothing to grab here" every time I press the grab data button
Good morning and thank you for reaching out! Edulastic made some changes recently, which may be interfering in cases. We are working to resolve the issue and should have a fix out in the next two weeks or so. You can check the status of known issues at www.gradetransferer.com/bugs or by following us on Facebook or Twitter (@GTransferer).
@@gradetransferer3112 Your costumer care/response is phenomenal!
@@gradetransferer3112 I am still seeing the message "nothing to grab". Do you have an update as to when the issue will be fixed. Thank you!
@@lbitter1 Good morning and thank you for reaching out! With the most of the USA starting school pretty much around the same time, our timeframes keep shifting at all times. We are scheduled to have this fix done still in September however, possibly it will be early October, but we're looking at weeks for a timeframe, not months. It is a high priority and will be taken care of still in the beginning of this school year. Thank you for your patience as we work to make every teacher's life a little better :)
Is this issue with grabbing the students data fixed? I'm still having issues.
Good morning and thank you for reaching out!
Please submit a support ticket through our website "www.gradetransferer.com/support-request", or using the "?" icon in the lower-right of the GradeTransferer extension interface and we'll be able to take a closer look at what's going on and get you the help you need :)
Good morning again! Just checking back with an update :) Everything seems to be up and running at this time. Make sure you're on the 'LIVE CLASS BOARD' view for an assignment when you go to grab data. That's the page that's currently supported. To get to it, go into 'Assignments' (left menu, 2nd item) --> select one of the classes under the assignment of your choice --> select the tab called 'LIVE CLASS BOARD'. This view has a graph showing live student progress with a bunch of student tiles at the bottom. While on this page you can click 'Grab Data' within the GradeTransferer interface. If you run into any issues, let us know so we can help you out!