Ep. 51 Straight Talk: Mastering the Art of Difficult Conversations

In this crucial episode of "Promoted," hosts Felicity Furey and Renee Wootton tackle one of the most frequently requested training topics for first-time leaders: handling difficult conversations in the workplace. This skill, often dreaded yet vitally necessary, can significantly impact leadership effectiveness and team dynamics.
Renee shares her apprehensions and strategies as she prepares for an upcoming challenging discussion, providing listeners with a real-time glimpse into the practical and emotional aspects of preparing for tough talks.
Felicity introduces her super simple framework for navigating difficult conversations, a tool that has been pivotal in her leadership training sessions. This framework focuses on clarity, empathy, and resolution, offering a structured approach to conduct these conversations with confidence and care.
The hosts also delve into how to manage emotions during tough discussions. They provide practical advice on staying composed, maintaining perspective, and ensuring that emotions do not overshadow the conversation's goals.
Tune in to "Promoted" to learn how to approach difficult conversations with preparation and poise, ensuring you communicate effectively and maintain strong relationships, even under stress.