Yesterday I tried for 30 minutes to fix a window. Got a smashed finger. Today I found this. Watched it three times. Fixed window in three minutes. Thanks for the post.
I'm a single female and windows have been acting up and one finally fell out of track. Didn't know what to do and was going to call someone. Searched what kind of window I had and came across your video I can't thank you enough for the clear, concise video you provided. After watching it a few times I fixed my window in 15 minutes! Thanks so much!
My balance spring was stuck at the top as well. I simply lowered the window all the way. Then I used a soft rubber objuct and a hammer to hammer the spring down far enough that I could pull the clip out. then I raised the window back up. the spring was kept down and I was able to take out the window. Then I could do the required repairs and re-assemble the unit. Thank you again for pointing me in the right direction. Once I saw how it was done it was very easy!
In the process of selling my home and have people coming over to look at the house. Was freaked out when the spring on my window came loose. I thought I was going to have to shell out some money on a new one. Thank you so much for this video!
I never get tired of saying this but TH-cam instructional videos are completely awesome. I was scratching my head trying to figure out why my BR window came off its tracks and how to resinstall.... In two minutes I had my answer in this video. Second time in two weeks TH-cam has saved me from breaking something on my way to fixing something!
Thank you so much for posting this helpful video! My husband & I just used your tutorial tonight to fix our bathroom window that went off track. Thank goodness for people like you guys willing to share your knowledge & info! :)
Perfect!! Fixed my daughters bathroom window in less than five minutes after watching your video. Dad's love being their daughters hero even after they've left the nest.
I called a window company to repair our small bathroom window and was told it needs replacing! I spent 5 seconds on Google and found this video and repaired it free of charge! Thank you so much!
Thanks so much for posting this video. My window had been stuck and unable to lock since before I bought the home. The prior home owner said it never did operate right. One of the balance springs was jammed above the window. This simple how to video made fixing the problem quick and easy. Good instructions and visuals that were easy to follow even for a DIY challenged person like myself. I was able to remove the window,reset the balance springs and reinstall the window in just about 5 minutes.
Excellent video. Tried to replace my balances...couldn't. Googled "how to replace balances". Took me to You Tube and after the 3 minute video, balances done, still the household stud in the family!
THANK YOU!! I have been trying to figure out how to reinstall my window springs for a long time and finally got it to work thanks to your video! I have a Jeld Wen window but their staff nor customer service could help me out. Thanks again!
THANK YOU! Half of my windows had disconnected balance springs. Now, they are all fixed. So easy! This video is WAY better than any others I have found.
Thank you very much. I had no idea what the metal runners on the side of the window were until I stumbled on this video. One of my take out springs was broken, but I was still able to get everything seated and working again by holding the spring down manually and installing the window with my other hand.
After about a half an hour of trying to fix my window (the side things, that I know now are called balances, weren't staying put), and trying every MacGyver move I could think of to no avail, I found this video. I watched it once, and my window is fixed!!! A++
Thank you so much for this simple yet informative video. The installers failed to properly place the little plastic channel on the top of each side of the window so when we lifted the window too high the springs came out and we could not figure out how to replace them. It's easy with a little knowledge. Thanks again.
thank you thank you thank you for posting this video. My window fell out at 10 pm on new years day. I cant even figure who I could call to fix a window- all you can find are window replacement people- no one fixes anything anymore. anyway, I watched the video, reinstalled the springs( one was jammed and I fixed the string to unjam it)- and I was able to reinstall the balance springs and then the window. many many thanks
Have never commented on a youtube video before, but wanted to thank you for this video- you saved me a lot of time and trouble just now, and it's not too much to say that by posting this video you saved my Christmas Eve.
Thank you for this video! I just had this happen to 4 front windows rarely used, and exposed to intense summer sun. After researching Pella (never a pleasant experience), for about 2 hours, I stumbled upon this video and BINGO, exactly what I was trying to 'understand.' Pella never even mentioned the term 'balance spring' and I even looked through installment pdf files for anything which gave me a clue about what the issue was. Nothing about removing the the lower sash (although I knew there was a way) either. (Being a basic dummy on windows and terms!). It took me all of a few minutes to complete this task on the 4 windows, all working perfectly again.
thanks for the quick video. I was able to re-install my balance spring in about 15 mins after watching it. While it was off I gave it a quick spray with WD40 and it slides perfectly.
Thanks,this is the best explanation and clearest video how to do this on youtube .Definitely easy , after watch this video I spend only three minutes to hung new balances .
The guy at home depot stared at me with a dull look on his face! Then a guy came up and said he could never figure it out and paid a guy $100 a window to fix. I gave up and decided to check the web. This video was spot on! This was so easy,!
Thank you for the informative video!! It helped me solve my window problems and now I know the window terms such as "sash", "balance spring", and "single hung window"...appreciate you putting this video on youtube. Thanks!
Best and simplest explination on changing/installing Balances. Had a balance pop out when trying to close a window. Did not feel safe leaving as is. Had the balance replaced in 5 minutes.
This is an excellent video. Thank you for sharing detailed instructions on a common issue I encounter while inspecting homes. I will be providing a link to this video for my clients in the future.
Sometimes the take-out clips can be a little tricky to get out if they are hung up on the top. There is a small rib in the top barb that keeps them in. The best way to get this out is to try and keep the clip as close to parallel to the window frame as possible while pulling the clip out. It may take a little wiggling to finally free it. Eventually it will come loose.
I just bought a new house and wish I had watched this 5 hours ago. Would have saved my dad and I an hour, lots of swearing and quite a bit of blood loss
There are no clips on my windows, but there are slotted holes where the clips probably go. Is there a way to do that job without the clips, or are the clips standard and if so, where can I get some? Thanks, Paul
It does make it more difficult to re-seat the balance spring if one side is sticking. You can still resolve this yourself. The trick is to raise the window sash above the stuck spring and shift the sash over the top of the spring. You might need to collapse the take out clip on the side where the spring is seated to raise it high enough. An other possibility is to try and remove the jammed spring. This might not be possible. If you still have trouble please let us know.
Hi. I'm having some difficulty with getting the replacement balance springs (rods? assemblies?) from a local company. They provided two, so far, of the six I've ordered--after mixing up my order with that of another customer. Now that I have two of them, I tried using your method in this video for installing the new balance springs but that was when I realized the hook at the bottom was different from that on my original balance springs. Can you direct me as to how to obtain the correct hooks?
If both of the springs have come disengaged you would follow the re-seating instruction as outlined in the video on both sides. The only thing that would be different is getting the sash removed from the window frame. It might be something that requires a few extra hands. You just have to get the sash up to a point where you can remove the springs.
What if one of the balance springs is stuck at the top of the right side but the other side works? The window is able to go up (and stay up without sliding down by itself), as well as be closed by pulling or pushing down. However that metal bar (spring) is stuck at the top, and thus now we can't take out the sash to fix. Can we not DIY or do we have to call someone else to fix it?
Super easy to replace! However, the window loudly squeaks and is stiff but only in the last inch or two in closing it. Is this normal and it will get better? Or do I need to try to center it better?
If the springs are making noise it might be because they are about to fail or it could be that they are rubbing against something. If you need new springs they are available at a few outlets around the web. If it is that they are rubbing we suggest taking the spring out and doing a quick inspection for obvious debris or looking for something in the sliding track of the window that might be causing it. Hope that helps.
@paulcalif It is very difficult to perform this function without the take out clips. You will be best served to replace the missing clips. Please see our video "Replacing the take out clips in a vinyl window" for this process. You may get replacement parts by contacting AMSCO Windows.
Hi. Thanks for your guidance. I found out--from a neighbor--the windows were manufactured by Atrium and they have a local dealer so I have hope of a not-too-far-down-the-road solution. :)
I looked and didn't see a manuf. label. My problem, now, is the company providing the replacement balances says they have to order them from another company and they just give that other company the measurements of the balance and the descrip and/or part # of the plastic pieces on the top and bottom but not a descrip or part # of the hook. So now I have to drive to their shop for the 5th time--30 minutes each way--to show them hook on orig balance so they can order it. My confidence is waning.
i need HELP!! i want to change my window screen [which has holes in it]..but the inside window won't stay up...to enable me to take out the screen behind it and then replace it..i have tried and tried all different ways...but it can't be done...so i'm wondering if someone can tell me how to TAKE OUT the inside window..replace the screen...and then put the window back in. thanks. barb / NYC
The best thing we can advise is to contact the company that manufactured the windows directly. They should be able to help. If you are not sure how to identify the manufacturer you can visit the AAMA website (aamanet.org) to get that information. Look under the certified products directory.
what if i have a spring that is stuck all the way up, while my window is closed, and because of this i cannot open the window at all. how do i fix that?
Without more information regarding the type of window that you have I am not sure how to direct your efforts. There are so many different types of windows. I would recommend getting some pictures of the window and sending them to us. You can use the service contact on our website to upload pictures and we will gladly assist you where we can.
Unfortunately, there is no reliable amount that we could give as a range for cost of replacement. Each situation and market is different. So, what would hold true in one might be completely inaccurate in another. If you need parts we recommend contacting a dealer or the manufacturer of the window. If it is an AMSCO Window, we have a strong dealer network in our service markets that can help you. You can find a dealer near you on our website.
Unfortunately, there is not secret method to getting jammed parts and pieces unstuck. It take some force to overcome the jamb. If it is something that you are not comfortable with we recommend contacting your local dealer or glass shop.
Yesterday I tried for 30 minutes to fix a window. Got a smashed finger. Today I found this. Watched it three times. Fixed window in three minutes. Thanks for the post.
I'm a single female and windows have been acting up and one finally fell out of track. Didn't know what to do and was going to call someone. Searched what kind of window I had and came across your video I can't thank you enough for the clear, concise video you provided. After watching it a few times I fixed my window in 15 minutes! Thanks so much!
My balance spring was stuck at the top as well. I simply lowered the window all the way. Then I used a soft rubber objuct and a hammer to hammer the spring down far enough that I could pull the clip out. then I raised the window back up. the spring was kept down and I was able to take out the window. Then I could do the required repairs and re-assemble the unit.
Thank you again for pointing me in the right direction. Once I saw how it was done it was very easy!
In the process of selling my home and have people coming over to look at the house. Was freaked out when the spring on my window came loose. I thought I was going to have to shell out some money on a new one. Thank you so much for this video!
I never get tired of saying this but TH-cam instructional videos are completely awesome.
I was scratching my head trying to figure out why my BR window came off
its tracks and how to resinstall.... In two minutes I had my answer in
this video.
Second time in two weeks TH-cam has saved me from breaking something on my way to fixing something!
Thank you so much for posting this helpful video! My husband & I just used your tutorial tonight to fix our bathroom window that went off track. Thank goodness for people like you guys willing to share your knowledge & info! :)
Perfect!! Fixed my daughters bathroom window in less than five minutes after watching your video. Dad's love being their daughters hero even after they've left the nest.
I called a window company to repair our small bathroom window and was told it needs replacing! I spent 5 seconds on Google and found this video and repaired it free of charge! Thank you so much!
Thanks so much for posting this video. My window had been stuck and unable to lock since before I bought the home. The prior home owner said it never did operate right. One of the balance springs was jammed above the window. This simple how to video made fixing the problem quick and easy. Good instructions and visuals that were easy to follow even for a DIY challenged person like myself. I was able to remove the window,reset the balance springs and reinstall the window in just about 5 minutes.
Excellent video. Tried to replace my balances...couldn't. Googled "how to replace balances". Took me to You Tube and after the 3 minute video, balances done, still the household stud in the family!
THANK YOU!! I have been trying to figure out how to reinstall my window springs for a long time and finally got it to work thanks to your video! I have a Jeld Wen window but their staff nor customer service could help me out. Thanks again!
THANK YOU! Half of my windows had disconnected balance springs. Now, they are all fixed. So easy! This video is WAY better than any others I have found.
Thank you very much. I had no idea what the metal runners on the side of the window were until I stumbled on this video. One of my take out springs was broken, but I was still able to get everything seated and working again by holding the spring down manually and installing the window with my other hand.
After about a half an hour of trying to fix my window (the side things, that I know now are called balances, weren't staying put), and trying every MacGyver move I could think of to no avail, I found this video. I watched it once, and my window is fixed!!! A++
Thank you so much for this simple yet informative video. The installers failed to properly place the little plastic channel on the top of each side of the window so when we lifted the window too high the springs came out and we could not figure out how to replace them. It's easy with a little knowledge. Thanks again.
Thanks! I was about to call a window guy, but your video showed me how easy it is to fix. I fixed all three in less than 15 minutes.
thank you thank you thank you for posting this video. My window fell out at 10 pm on new years day. I cant even figure who I could call to fix a window- all you can find are window replacement people- no one fixes anything anymore. anyway, I watched the video, reinstalled the springs( one was jammed and I fixed the string to unjam it)- and I was able to reinstall the balance springs and then the window. many many thanks
Thank you! You just allowed me to fix a window that has been 'broken' for 3 years! I am so stoked to get our window working again. Cheers!!!
Have never commented on a youtube video before, but wanted to thank you for this video- you saved me a lot of time and trouble just now, and it's not too much to say that by posting this video you saved my Christmas Eve.
Thank you for this video! I just had this happen to 4 front windows rarely used, and exposed to intense summer sun. After researching Pella (never a pleasant experience), for about 2 hours, I stumbled upon this video and BINGO, exactly what I was trying to 'understand.' Pella never even mentioned the term 'balance spring' and I even looked through installment pdf files for anything which gave me a clue about what the issue was. Nothing about removing the the lower sash (although I knew there was a way) either. (Being a basic dummy on windows and terms!). It took me all of a few minutes to complete this task on the 4 windows, all working perfectly again.
Guys, thanks a bunch. Got 2 windows fixed today and now feel comfortable servicing all of them in my house.
I've been meaning to fix my window and finally, now I have it done in less than 5 minutes. My husband will be so proud of me haha Thanks!!
thanks for the quick video. I was able to re-install my balance spring in about 15 mins after watching it. While it was off I gave it a quick spray with WD40 and it slides perfectly.
Thanks,this is the best explanation and clearest video how to do this on youtube .Definitely easy , after watch this video I spend only three minutes to hung new balances .
The guy at home depot stared at me with a dull look on his face! Then a guy came up and said he could never figure it out and paid a guy $100 a window to fix. I gave up and decided to check the web. This video was spot on! This was so easy,!
Thank you for making this video! I was suprised at how easy it was to replace the balance springs.
Thank you for the informative video!! It helped me solve my window problems and now I know the window terms such as "sash", "balance spring", and "single hung window"...appreciate you putting this video on youtube. Thanks!
Best and simplest explination on changing/installing Balances. Had a balance pop out when trying to close a window. Did not feel safe leaving as is. Had the balance replaced in 5 minutes.
This video was a great help to me. The instructions that came for my Pella windows were awful at best, even the photos sucked.
Thanks !!
Super helpful!!! Window fixed before my husband even knew it needed it!
Thank you so much for this video. I'm pretty handy and could not figure this out for the life of me. Made my day!
This is an excellent video. Thank you for sharing detailed instructions on a common issue I encounter while inspecting homes. I will be providing a link to this video for my clients in the future.
Thank you so much! I cannot believe how easy it was to repair my window.
Can't thank you enough. Worked like a charm. Excellent video.
Nice job. Concise and to the point. Professional video job. Thanks!
Sometimes the take-out clips can be a little tricky to get out if they are hung up on the top. There is a small rib in the top barb that keeps them in. The best way to get this out is to try and keep the clip as close to parallel to the window frame as possible while pulling the clip out. It may take a little wiggling to finally free it. Eventually it will come loose.
Once I found manufacture via energy sticker (Amsco) I found repair quickly and thoroughGood site, Thank You
I just bought a new house and wish I had watched this 5 hours ago. Would have saved my dad and I an hour, lots of swearing and quite a bit of blood loss
There are no clips on my windows, but there are slotted holes where the clips probably go. Is there a way to do that job without the clips, or are the clips standard and if so, where can I get some? Thanks, Paul
This was so easy thanks to your video!
Thanks for the reply, I got lucky with ONE windows out of dozens, having the clips. I also found a supplier that carrires them.
Great video! Simple and detailed explanation. Thank you!
Took 2 seconds once I watched the video. Thanks a million!
It does make it more difficult to re-seat the balance spring if one side is sticking. You can still resolve this yourself. The trick is to raise the window sash above the stuck spring and shift the sash over the top of the spring. You might need to collapse the take out clip on the side where the spring is seated to raise it high enough. An other possibility is to try and remove the jammed spring. This might not be possible.
If you still have trouble please let us know.
Great video, and thanks for fixing my windows. It was easy and quick!!!!
Hi. I'm having some difficulty with getting the replacement balance springs (rods? assemblies?) from a local company. They provided two, so far, of the six I've ordered--after mixing up my order with that of another customer. Now that I have two of them, I tried using your method in this video for installing the new balance springs but that was when I realized the hook at the bottom was different from that on my original balance springs. Can you direct me as to how to obtain the correct hooks?
Thanks for the video, I succeeded on the first try,
I had a trim piece fall off between the two windows. It was very easy to take the window out and snap the trim peice back in place.
If both of the springs have come disengaged you would follow the re-seating instruction as outlined in the video on both sides. The only thing that would be different is getting the sash removed from the window frame. It might be something that requires a few extra hands. You just have to get the sash up to a point where you can remove the springs.
What if one of the balance springs is stuck at the top of the right side but the other side works? The window is able to go up (and stay up without sliding down by itself), as well as be closed by pulling or pushing down. However that metal bar (spring) is stuck at the top, and thus now we can't take out the sash to fix. Can we not DIY or do we have to call someone else to fix it?
I was wondering what those tabs were for.
Super easy to replace! However, the window loudly squeaks and is stiff but only in the last inch or two in closing it. Is this normal and it will get better? Or do I need to try to center it better?
If the springs are making noise it might be because they are about to fail or it could be that they are rubbing against something. If you need new springs they are available at a few outlets around the web. If it is that they are rubbing we suggest taking the spring out and doing a quick inspection for obvious debris or looking for something in the sliding track of the window that might be causing it. Hope that helps.
Thank Yo so much, just fixed my sash...very helpful...
I have a spring stuck in the channel on the right side as it has extended above the take out clips.Any ideas?
@paulcalif
It is very difficult to perform this function without the take out clips. You will be best served to replace the missing clips. Please see our video "Replacing the take out clips in a vinyl window" for this process.
You may get replacement parts by contacting AMSCO Windows.
Exactly what I needed to fix my window!
My deepest gratitude.
thanks for posting this video....helped a lot!
i have the same question as thatonesikninja could you give me a range of how much it would cost to have someone come out to do this
Was a great help. Thanks
Hi. Thanks for your guidance. I found out--from a neighbor--the windows were manufactured by Atrium and they have a local dealer so I have hope of a not-too-far-down-the-road solution. :)
I looked and didn't see a manuf. label. My problem, now, is the company providing the replacement balances says they have to order them from another company and they just give that other company the measurements of the balance and the descrip and/or part # of the plastic pieces on the top and bottom but not a descrip or part # of the hook. So now I have to drive to their shop for the 5th time--30 minutes each way--to show them hook on orig balance so they can order it. My confidence is waning.
Exactly what I needed to fix my window. Easy peezy lemon squeezy.
Great video. very helpful.
thanks!so much great help.
Very useful, Thank you very much
Can the man in this video that makes it look so easy just come over to my apartment? I'll bake him some cookies.
This video saved me!
i need HELP!! i want to change my window screen [which has holes in it]..but the inside window won't stay up...to enable me to take out the screen behind it and then replace it..i have tried and tried all different ways...but it can't be done...so i'm wondering if someone can tell me how to TAKE OUT the inside window..replace the screen...and then put the window back in. thanks.
barb / NYC
great video!
THANK YOU thank you thank you thank you x a million!
Thanks a lot, very helpful.
The best thing we can advise is to contact the company that manufactured the windows directly. They should be able to help. If you are not sure how to identify the manufacturer you can visit the AAMA website (aamanet.org) to get that information. Look under the certified products directory.
What if both springs have disengaged from the window?
what if i have a spring that is stuck all the way up, while my window is closed, and because of this i cannot open the window at all. how do i fix that?
Without more information regarding the type of window that you have I am not sure how to direct your efforts. There are so many different types of windows. I would recommend getting some pictures of the window and sending them to us. You can use the service contact on our website to upload pictures and we will gladly assist you where we can.
Unfortunately, there is no reliable amount that we could give as a range for cost of replacement. Each situation and market is different. So, what would hold true in one might be completely inaccurate in another. If you need parts we recommend contacting a dealer or the manufacturer of the window. If it is an AMSCO Window, we have a strong dealer network in our service markets that can help you. You can find a dealer near you on our website.
Unfortunately, there is not secret method to getting jammed parts and pieces unstuck. It take some force to overcome the jamb. If it is something that you are not comfortable with we recommend contacting your local dealer or glass shop.
Thank you so much! Frustrating to be stymied by a little piece of plastic...!
You rock. thanks
Sorry for your trouble. Unfortunately, there isn't a whole lot we can do to help from our position.