Nice instruction video on how to do... I'd like to add in a small comment for anyone new to this type of repair if I may. Take pictures before you take things apart so you will know where it belongs after also pay attention to the solenoid wires because if you mix them up for example the left on the right and the right on the left it will not work correctly the blue don't matter and the green don't matter it's the other two I'm talking about look like orange or red very similar in color. The other wires are more easy to remember and straight forward. One more thing most people don't know about... the two screws that go up under to hold the lid downwards those are "less magnetic" less iron in them so they will not rust out when all the steam hit's them so take either put them aside so you will know where they go or use a small magnet and test them:) I've learned this trick after fixing many of 'em.
Nice tip on the screws and I love cameras for memory. I can't count the number of times I have referenced photographs to alleviate the burden of recalling where wires and or connectors went.
It's been years since you posted this, but I just wanted to give a huge thanks. My beloved 870 recently stopped putting out sufficient pressure to pull shots. Thanks to this vid I got a replacement pump and the swap went easily and my machine is now working great again. The pump was only $35 vs. the $270 Breville wanted for sending it in. They also couldn't guarantee that I would get the same machine back and since mine is the Cranberry red that is no longer made, therefore can't be replaced new, I didn't want to chance losing it. Thanks again.
Great video! The steps you showed in the teardown were helpful in getting my machine opened for repair. Before ordering parts I checked out all the internals and found a clogged line from the boiler to the steam head (what you named the valve block). Cleaned it and tested it before putting it all back together and it works well once more. Thanks again! 👍
Greetings from the UK. We have the same Breville machine rebadged as Sage which has leaked twice now in 4 years. First time it cost a fortune to have it repaired at a Sage service centre. This time, with the help of your disassembly video I'm going to tackle it myself. So, thanks for uploading.
If you have poor performance (i.e. low water flow) and no loud buzzing, then make sure to check for blockages due to scale breaking off and clogging the very narrow tubes. A major culprit for this is the last tube on the right as you view the machine from the back. Good luck!
@@trappedinthedark8574 - Sure, here you go. It's not owned by Sage, it is simply who they recommend for their in-warranty repairs. Sage don't have their own service centre in the UK. Coffee Classics Ltd Unit 1, The Stables, Wayside @ Braunston Business Park London Road, Braunston, NN11 7HB Phone: 01788 890 834 Email: info@coffeeclassicsservicing.co.uk www.coffeeclassicsservicing.co.uk/ coffeeclassics.co.uk/what-we-do/machine-repair-or-breakdown/
One tip I picked up along the way. If you use a tiny bit of food grade (Notice I said "Food Grade") silicone lube on your "O" rings they will not only go on easier, but they will find their seats and seat/seal better. It also serves to protect the rubber from degradation from heat and moisture. It is also a good idea to use the factory specified parts in all cases including the gauge of the zip ties. May not matter, but then again, you never know. Great video! Thanks for taking the time to help some guy learn this skill for when his own pricey toy takes dive!
Thanks for making this video. I bought my 870XL in 12/2015, and it worked flawlessly until now (8/2019). Last week the machine lost all brewing pressure, and the characteristic noise when first turning it on was missing. I suspected (correctly, as it turned out) that the pump was the culprit. But while you replaced your pump with the ULKA EFP5, which is the original equipment model, I chose the ULKA EAX5, instead. The EAX5 has the same power rating (52W) and the same form factor as the EFP5. The difference is that the EAX5 supports higher pressure and features a brass core, instead of a plastic one. It does need longer off intervals, though. So if you routinely brew several espressos in a row, it might not be the best choice. For me that was no concern, and since it was a lot cheaper on Amazon and available with next day delivery I just went with it. So far, so good.
My machine also is not doing the power on noise. None of the function work (1-cup/2-cup, hot water or steam). Do you think is the pump or the solenoid?
@@eriskarreci940 I am no expert, so I don't have an answer for you. The symptoms of your machine seem to be consistent with the ones I experienced when my pump failed. I can tell you that my replacement pump has continuned to hold up perfectly since then. So, still no problem with using the ULKA EAX5 instead of the ULKA EFP5. That said, when I had to replace my pump, the EFP5 was a lot more expensive than the EAX5. Presently (12/2022) that doesn't seem to be the case on Amazon in the US.
How to save your pump: 9/10 times, they're not dead, it's the diaphragm that's plugged with scale. Just pick up a 60ml syringe from your local farm supplier (Rona sometimes stocks them) and use it to force a 50/50 vinegar water blend up the uptake tube. Problem solved. Had my Breville 5 years and had to do this 3 times. Each time I was told to replace the pump, and each time I saved myself the repair cost. And oh ya, remove and clean the shower head. You'll soon see chunks of scale come out that you don't want plugging it up and creating too much back pressure.
Great tip! And a good first measure. I've yet to have scale issues that far upstream but have dealt with it further down stream. Again, thanks for the contribution.
@@martinelocke Yes. The long grey tube that dips into the tank is the uptake. You need a good seal between the syringe and tube tho. I found that it can be removed by a small twist and pull, and the syringe seals perfectly into the rotating elbow it connects to. Force water in, several times if necessary until you see a good amount come out of the shower head and overflow. Make sure you remove the shower head with the one phillips screw and clean it out as well. That bugger gets all sorts of plugged up.
Great video - very clear about what to do. My pump failed and I didnt want to go through having a repairer charge like a wounded boar for something that is really straightforward to fix. Your video and description nailed it.
This is my second Keurig Coffee Brewer. th-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf The first one lasted 6 years. It worked beautifully until the day it didn't. It was hard to go back to the drip coffee for a couple of days while I waited on my Keurig to get here. There is a huge difference in the taste. Keurig makes a really good cup of coffee. This new one is a little different from my old one. I find putting the water filter in was easier than on the old one. Attaching the water reservoir was also a little different but once I figured it out, it too was easier. This new one has the auto off feature but is not programmable like the old one. Only three cup sizes instead of four. The odd thing for me was how much lighter in weight this one is compared to my old one. More plastic and much less metal in the construction of this one. The price is so much less than the original Keurig that I bought and the coffee tastes the same so all in all I am satisfied.
This is an excellent walk-through of how to replace the pump, etc. I was having pressure trouble after years of use and had been anticipating a pump failure. I replaced the pump - would not have know how without this video. Thanks! NOTE: after I replaced the pump my problem was NOT solved so I inspected the inline filter as described in other comments. It seemed clean but I decided to try DE-SCALING the machine. Made two full descale runs and my problem was SOLVED. Maybe I didn't need a new pump in the first place.
Scale is my number one go to. I usually find chunks at the ends of the line causing a partial blockage. This Red machine of mine seems to give me all the fits. 😅
Figured since this is the most viewed video about pump replacements, I figured id leave this little tid bit here; A clogged inline filter can also be the culprit and mimic a bad pump and i recommend you check the filter before the pump. I replaced the pump and it was still acting the same which led me to inspect all the tubing for a clog. The inline filter is inbetween the watertank and the flow sensor inside the unit. Its a frosted whitish clear plastic piece with two barbed fittings. Remove the tubing with the filter and blast it with water. I used a waterpik and new pick head to blast water into the filter. Reinstall and see if it helped.
I don't recall seeing that guy, but good tip. There is also another tip below in the comments about using a syringe to pressure water through the pump as scale can lock up the pump as well. Both are easy and free trys before replacing parts and I highly recommend doing both as a first step. I also have a scale video I will be uploading at some point showing where I have found issues in the past.
Mine died on me after 5 years of epic service.It s been working fine until I ve decided to run a cleaning process ! now It makes this buzzing sound and the preassure gauge goes crazy on me up and down unstable ! now after reading your comment It feels like my machine sounds like its fighting with a clog in there somewhere .I ll try and look for the pieces you ve mentioned before I ll send it to service( Im sure It will cost aa loot ) :/
Thanks for the video. I just did this repair. The screw locations alone was a huge help. If your machine has a constantly clicking solenoid then this will probably fix it.
Thanks for your clear description of the steps for pump replacement. My mornings were not the same without the welcoming buzz of my breville booting up.
Before replacing it try flushing it out with a syringe or the like. Some have had scale build up in their pumps as well and had success in flushing it.
Brilliant Video!! Followed your video to find the right hand solenoid had exploded and welded itself to the casing…. So ordering the new part and fingers crossed it will fix it 👍 FYI I had an “o” ring missing too 😂 Great tip to salvage one from the elbow of the old one 👌 Thank you!! You’ve saved my machine 🤞
Breville wanted to charge me $300 to send my machine to them for repair. The pump cost me $27 and I spent $6 for zip ties. I wont throw my french press in the trash now, but I am really excited for a cappuccino tomorrow. Thanks for this great video
I had the buzzing sound too but it was caused by me not using a stronger decalcifying product. I used Vinegar which my manual told me to use. I spoke with Breville yesterday and they no longer recommend using Vinegar. They suggested I use Dezcal packets (Amazon has it). They instructed me to do the decalcifying twice and then follow up with the tablet "Clean Me" procedure TWO times. When I did this, BOTH my pressure gauge AND my buzzing sound stopped. It was magical. I would do this going forward to prevent the buzzing to come back. Which is will if you do not decalcify it properly
That's a good tip. I appreciate you posting it. Currently when I get an obstruction I have no buzzing just poor flow and pressure. I manually go in and remove the obstruction. I know I keep saying I will post up that video and I eventually will. I'm curious if that product is strong enough to dissolve the bits I normally find.
Thank you for sharing this, I believe my 870xl is starting to have a failed solenoid. I'm going to try and clean the system with citric acid and see if the valve is just corroded. In the case that doesnt work I'm going to use this video to disassemble and replace parts. Thanks!
Great job. On mine, the steam pressure has stopped a year and two days after buying. And it drips water out of the group head about 15 seconds after switching on. The steam pipe is not blocked. Looking forward to having it repaired - it is a fantastic machine when it works. Update: I fixed the steam by running an entire bottle of white vinegar through cleaning cycle, then flushed with distilled water on two more cycles. (Our tap water has very high mineral content).
yeah, that's the first place I look. my issues were the noise and the pump didn't move any water. With the back off looking at the boiler the line to your right on the lower part of the boiler that goes to the end of the solenoid block (also your right) is the one I always fine scale in. usually, just at the boiler side as the tubes are too small to pass the scale. look inside the boiler as well.
Thanks for the informative video! You did a fantastic job guiding me through the nuances of changing the soleid valve assembly! I have you to thank for the restoration of my espresso machine! Great job!
Thanks for showing me how to remove the back panel. My machine was leaking water underneath, but I found out that the hose entering the top of the safety valve had come loose. Cleaning the o-ring for limescale and retighten the metal clip seem to have stopped the leak.
Thank you! Thank you! Thank you! Just replaced the solenoid, and I’m back in the espresso game! Great video that helped me understand how to open up my machine. I was able to snake the old solenoid out around the pump, and snake the new one in.
Thanks, you got me up and running! I called Breville and they shipped it for $45, it got to me in less than a week. They needed me to provide the Solenoid Block Part Number: SP0020444, they couldn't look it up directly. (I contacted eReplacementparts first, they said it would have to come from the factory to them first and then they'd ship it to me, lead time was a couple of weeks so I saved time and a 20% markup.) It leaked a little at first, I took it apart, found the leaky valves and reseated the o-rings and that fixed it.
I'm glad the video got you sorted. Breville sounds like the way to go for the parts! Thanks for relaying that. I'll leave the eReplacementparts link in incase they are in stock when people look and to grab the PNs if they need to call Breville.
These Breville barista espresso machines go well enough for years if you carry out regular de-scaling when the "clean me' light pops on - but even then (and assuming you are using the correct de-scaling solution), over time you are still likely to encounter scale particles which will ultimately jam in the solenoid valve block apertures. The pumps rarely give problems, so you might want to concentrate on cleaning the valve body in the first instance if you are having issues with steaming rather than replacing the entire solenoid valve block. In my experience, 8 times out of 10, the valves will have a small piece of scale holding the valve open when it should be closed.
My struggle with dealing with scale has been the water source. At home my machine is feed by the filtered water dispenser on the fridge. From time to time I will get scale build up that breaks off and clogs the small plastic lines. I have yet to have scale clog the solenoids or water pump but it is possible with the solenoids at least. My machine at work is fed by a commercial water filter/dispenser and in 7 years of use it has not needed descaling or has it had a single failure. Contrast that with the machine at my home and it has had the two failures (one induced by me) and periodically needing to manually clean out scale that has become lodged in the lines. ALWAYS check for blockage before replacing parts.
Super helpful video, and comments! I was able to use this video to order and successfully replace our solenoid block. Thank you so much for sharing this information!
I love those picks! Something I lacked for a long time was a good set of picks, but when I finally decided to get a set I went full bore. Not sure I have used them all, but they were one of my better purchases.
Hey man thanks for the video very informative ! Mine died on me after 5 years of epic service.It s been working fine until I ve decided to run a cleaning process ! now It makes this buzzing sound and the preassure gauge goes crazy on me up and down unstable ! steam works fine.hot water running fine as before... PS : nice set of cups you ve got there !
I'm curious if your solenoid, the same one in this video, is giving you issues. I really should have videoed the noise before I replaced it, but with the pump kaput it really didn't do much. FYI, you can take it apart and clean it. I did this with mine and while it started working correctly it still made noise. It's been so long since the solenoid failed (I lived with the buzzing for years) that I don't recall what the symptoms were exactly.
@@lai2703 update : So I did this very serious cleaning process with 3 tablets at once...then did it again for 3 more times (but this time without tablets). The buzzing noise has not totally gone but reduced ! and preasure stabilization is back in the game ! The gauge doesnt go crazy any more ! It 's a bit louder than It used to be but now at least I can pull great shots! Thanks for the video and the tips :) Update : Some weeks passed without using the machine and now the buzzing sound is back :/ I think seloniod valf has burnt out totally :/ Will get to the service when I ve the time
Just want to keep this thread alive. I ordered the Solenoid valve from ereplacementparts.com on 7/17/2019 and today, 8/8/2019, they have received the part and shipping it out to me (USPS first-class package) to Virginia. At the time it was a 17-22 business day lead time. So kudos on them. Additionally, I just checked and they are advertising they have 25+ in stock. www.ereplacementparts.com/solenoid-valve-assembly-p-629955.html
Awesome vid. Much thanks. O-ring was leaking where the upper hose connected to the pump. 20 cents at the hardware store and back in business. FYI 4mm ID x 7 or 8mm OD. I used 4mmx8mm with some silicone grease to help get past the seat. Will now go search for OEM parts...
I've had o-rings leak on me when reinstalling try...maybe a nick or small tear. I'm hesitant on silicone since what I have is not food safe. Maybe vaseline? Thank you for the specs on the o-ring!!
LAI a seal specialist can supply you with the matching o-rings if you take the original in. There is food safe silicon grease widely available, but dive shops stock it if you struggle to find some.
Excellent video, thank you. I followed this procesdure but when complete the pump runs as soon as I plug in the machine. Nothing changes when I power it on and reset. Any suggestions for further troubleshooting?
Before ordering parts check for scale blocking the lines. I have a video on this that I have yet to post and need to get around to editing it and publishing it.
Wonderful job Luis! I have the same machine and color. Our machine is 1 1/2 yrs old and we use it morning and noon EVERYDAY. My problem is with extraction and maybe you have the answer. I buy our vanilla syrup and beans from Starbucks and they grind it “Esspresso Grind” for me as they have done every two weeks for the last 1 1/2 yrs. After filling/tamping and putting the porter filter in place our machine comes on as normal, no unusual sounds, the pressure gauge starts out in the pre-infusion range briefly and then moves up 12-1 o’clock as usual. I’ve always tamped and used the double basket but for the last week now I’m only getting dripping (I’ve even tried not tamping and have the same dripping) and not the steady caramel stream I used to get. When placing an empty basket and testing water flow it comes thru perfect, when removing porter filter completely the water comes out perfect and when in cleaning cycle the water comes thru perfect. Can you help me?
The double wall filter is designed to give one good pressure by the nature of its design (also known as a pressurized basket). It is designed to give one the ability to use preground coffee, as you have done, and get consistent results. That being said, I am surprised you have found that to be the case. You can almost ignore the pressure gauge as anything placed in the pressurized basket is going to get you what looks like good pressure. If this started with this latest batch of coffee, I am confident in pointing out that the grind is likely the culprit here. My recommendation is to switch to the single wall filter, grind your own coffee, and enjoy the wonderful espresso you've been missing out on these past 18 months. The are numerous grinders out there that do a better job than the Barista Express; however, all those grinders cost more than the complete Breville combo. Furthermore, the level of control that the conical burr grinder gives you shouldn't be possible at this price point. I pull an average of 10 shots per day and have done so over the last 4 years. While I would love a more expensive machine I don't think the results would differ so greatly than what I am able to accomplish with my Breville. If you are intimidated by grinding your own coffee don't be. You'll be able to enjoy a richer espresso than what you thought possible. And finding the right grind/dose is as easy as turning a dial and pulling a few shots. If buying roasted whole beans is what is hanging you up then I wouldn't worry about that either. You can purchase from Starbucks if you so chose or the many online roasters available. I purchase my beans from Costco. Some might consider that a sin, but they have lots of options, I get freshly roasted beans, and by buying it in a five pound bag I go through it before it goes stale (2 weeks) while not having to pick up a new one pound bag two or three times a week.
Luis Infante Thank you for your help. I did go back to Starbucks and had them grind another bag at a courser grind,1/2 way between Espresso and paper ground (#4 on their dial I believe). I mixed the courser with my existing espresso grind and now again able to pull my wonderful extractions. The manager thinks perhaps someone mistakenly dialed a “French” grind (an even finer grind) rather than espresso on my original purchase. I’m happy I didn’t have to throw out the mishap grind and was able to have a positive outcome mixing the two grinds. Again, Thank you for great videos and help!
Bro it’s people like you that gives people like me the confidence to try and tackle the problem myself. I also have the loud buzzing noise. Im in the UK and for me to send my 870XL to a Sage recommended repair centre to change the solenoid will cost me around £130! I read another comment where someone took the solenoid off and soaked it in descale solution, I think I will try this first before ordering a new one. What do you think of this idea and did it not occur to you to give this a try first?
I broke the solenoid down when I first diagnosed that to be a problem and there really wasn't any scale built up. Nevertheless, I took some Scotch Brite and cleaned it up. This seemed to help a bit but was only good enough to work if I pulled shots before steaming milk. When the pump went out on me I decided to change it all out at one time since I was ordering parts.
Nice video! I have a slightly newer/different model and the back panel removal is a little different. Hoping to put up a video sometime soon. Thanks for taking the time to share.
Thank you very much for this well-done video. I have the same repair to do but I am not able to find the parts. Breville will not sell them to me. Could you please tell me how I can buy the pump and the solenoid block? Thank you
Looks like the link in the description for the block is still good (just back ordered), but yeah the pump seems to have been discontinued. That really sucks. Unfortunately, I don't have another line on the parts. Some have had success getting the parts from Breville but it seems you ran into a rep that did not want to play nice. Wait a minute....I plugged the PN into AMazon and www.amazon.com/Model-120v-minutes-Breville-Espresso/dp/B077ZRP3GD/ref=asc_df_B077ZRP3GD/?tag=hyprod-20&linkCode=df0&hvadid=241902529327&hvpos=&hvnetw=g&hvrand=3319218621328892771&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9007577&hvtargid=pla-400240592562&psc=1 It looks like the right one! Good luck on the repair.
Thank you brother for taking the time and teaching us this critical repair. You are a natural teacher and your expertise is much appreciated. Quick question, I developed low pressure problem with my Breville Barista Exp., recently. The machine is 4 years old, and before the low pressure started, there was this strange buzzing vibration sound when I pressed the single or double brew buttons. I know it is hard to describe the sound in a text but the sound is abnormal. Is that what you were hearing, because I don’t want to open up and order all these parts and end up with the same problem! Not that I am asking you to diagnose but is there a way or test I can do to make sure it is the solenoid. I am getting some crema but the pressure needle doesn’t move. I must add, the problem got worse after I descaled with a Durgol solution instead of my normal vinegar solution! Thank you in advance and looking forward to hearing from you
Tough to say without hearing and or seeing the machine, but I think you might just have a scale issue. The two lines that go into/out of the boiler should be checked. I often find scale broken off and stuck there. It is possible your solenoid is toast, but I would check for scale in the lines and or ports before performing major surgery and spending $$$. Good luck!
Also, I would check your grind first. If you are getting the proper amount of water you might just need to adjust your grinder could be set too coarse.
Hi there, thank you for posting such a detailed video! I have the older Barista Express 860XL. Your video has helped me decide the solenoid is tempermental and needs replacement. What's forcing my hand is that the steam just stopped working in the last couple days. I can still run espresso, albeit sometimes with that terrible solenoid failure grinding noise... but when I turn the machine on, I don't get the familiar grumbles, just a quiet hum. And steam pressure is non-existant, and no pulsing noise of the pump (?). Does that sound like I should replace both solenoid and pump?
Does the machine pour hot water if you select that function? I'm not familiar with the 860 and any difference it might have but on the 870 you turn the steam switch towards the back of the machine for hot water vs forward for steam. If you get neither hot water or steam, then likely the solenoid has failed or is jammed. Especially if you have the loud buzzing accompanying. that being said, look for scale built up in the small feeder tubes before replacing any parts if you are having flow issues. This is a common issue with these machines. I have a video in the works on this.
Hi! Lai. Thanks for nice helpful video! My 870XL has no espresso dripping, no pressure and sounds no normal. But steam and hot water is fine. I replaced the pump following your video, but the issue is still same. Please let me know if I need replace the Solenoid Block as well? I tried to order it from the link you provided but it is not in stock, back order only. Many Thanks 🙏
It could be the solenoid block, but more than likely is just some calcium deposits (scale) that have broken off and blocked one of the small lines. Go back in and check that they are all free of any obstructions and make sure and look inside the ports to for material. Right at the boiler is where I usually find issues.
Just FYI the newer 870XL just has one screw next to the water inlet and 2 screws on the bottom. The whole back pops out. First time around I removed the bottom feet and the bottom pan but that wasn't necessary. There are 3 clips on each side and the bottom ones are more stubborn. This makes removing the water inlet much worse but I didn't remove mine as I just disassembled my flow meter, checked it and put it back together again. At least for the short term my flow meter is working again. Removing that part will require more disassembly (I'm not sure how involved).
Hello teacher, I have a problem with the espresso machine (capsule). The steam comes out densely before the water, and then the water comes out. What is the problem?
Hi, It was that notoriously clogged tube. I wasn't able to get the back off as couldn't find the other 2 screw retainers, so had to work from the top - not easy at all and nearly impossible! After clearing the solidly blocked tube and putting it back in, the machine still had the same problem until I added a strong dose of citric acid to the water tank and ran the machine briefly, then sucked at the aperture with a straw in case of an air lock again and kept doing that every 20 mins for an hour or two. Then the machine suddenly changed its pump noise and hot water gushed through, much to my relief as I spent hours on it. So, yes you're right, there was likely scale in other tubes as well as the one everyone gets problems with. And that tube as a part is not easy to find, it seems. Luckily I got mine clean but had to soak it in citric acid and struggle with a needle and uncurled paperclip for an hour or two, bit by bit chipping away the solid build up both ends.
The later versions of this machine have a single rear screw below a cover, and two more screws under the machine for the rear cover. Need to turn it upside down to access them.
loren udall yes, you may break a plastic clip, but the machine will go together again fine. To reiterate: to remove the back cover on Version 2 of the BES870, remove the two screws underneath, pry up the single plastic cover in the centre of the plinth and remove that screw, and the 5 or so across the top.
Hi, thanks for the video. When i turn on my 870XL, the power-on noise is not buzzing anymore. None of actions work. No coffee brewed, no steam, no hot water. What could be failure? The pump or the solenoid? A few months ago, an elbow tube on the solenoid was leaking, I could not find the tube, so I changed the whole solenoid assembly to fix the leak. So the solenoid is fairly new.
Sounds like the pump is either locked up or failed. However, you can't rule out that it isn't getting power and or the board or some other circuit has failed.
Try and take apart the pump before you buy a new one mine was just stuck all it needed was the passages opened and reassembled.. works like a champ now lol
Hi, Got a BES870 used and sold as condition unknown in an auction. Initially no water flowed at all. Put a straw in the water inlet aperture and sucked and got some water flow but not much. Also tried that technique of removing and replacing the reservoir quickly with the machine on and hot water in the water tank. This seemed to affect the noise the pump made at times, as if something was improving, and the occasional drip from the water outlet did drip more, even quite a bit more sometimes and there's pressure if I put my finger on the (hot!) water outlet pipe, but I couldn't get beyond that stage despite a few hours of trying. I also notice a lot of water collects in the tray area, presumably from the outlet inside the machine or diffuser. Pretty expensive round here to get the machine checked and diagnosed, and then the repair cost on top of that. Does it sound like it could be a really bad air lock or maybe something else given that quite a lot of water after 2 hours of trying with the straw accumulated in the tray? Also, I can't get the rear cover off -- there are 5 screws at the back on the side but just 1 instead of 3 on the horizontal part of the rear cover. I have tried some force to unclip it but the unclipping at the top does not seem to release the panel so I can remove it. I wonder if there are other screws somewhere to release the back cover that the reservoir slips to? Videos on YT show 3 screws at the back, mine has just 1.
Hi there. Diagnosis over the internet is tough. What I will tell you is I killed my pump by turning the machine on without the reservoir in place. With no water flow I would it could be the pump, but if you're getting water in the drip tray and good sounds from the pump then I would think that's not the case. I would first look to see if it's a scale issue causing blockages in the small lines. If no blockages then the next avenue I would explore is a faulty solenoid(s). Good luck and apologies for the delayed reply.
This is an awesome video! I will be doing the exact same thing once I can locate the part. It doesn't look like the full assembly is available anymore, so I was hoping to get some specs on the individual solenoids as I may be able to just replace those on the existing assembly. Do you think that's possible? Is there any info on the silver stickers on the side that would be relevant in finding the correct replacement part? Thanks!
Totally possible to replace individual parts, but it is a little more involved. Also, make sure it is not a scaling issue that has you bound up. The right most pipe coming off the boiler/group is the culprit I've most had issue with in the past. Popping it out and clearing the blockage fixes the issue, but I also like to grab a small straw and rig it up with a vacuum to suck out anything that might be loose in the port/group. In regards to availability it shows backorder, but that comes off at times and you have to check back frequently to see its availability. I too ran into backorder status and even had a delay once I placed the order as it showed in stock but at some point came off in-stock status and delayed my order. Hopefully, that is clear and answers your questions. ETA: If you're experiencing the same solenoid issue as I was this is the solenoid that failed for me. Be careful not to tear any of the o-rings as then you may have a leak post repair. www.ereplacementparts.com/solenoid-valveolab-9200h-p-629957.html
@@lai2703 Thanks! This is super helpful. I'm very much into repairing my appliances to avoid needless landfill waste. More companies should be like Breville in supplying replacement parts. When my power supply broke on my wine fridge, Cuisinart was zero help and said only thing I could do was replace it! Cost me $5 to find a laptop power supply with the right specs. That's criminal. Will disassemble and see if cleaning helps. I definitely get that loud buzzing when pulling a shot. Since you seem to be an expert I'll also ask this: my pressure gauge stopped working about a year ago. I figure I'll check for blockage when I'm in there, but any experience/advice you have with that would be appreciated!
@@GACzki unfortunately no experience with the gauge failing. And no expert here just a guy, that like you, hates tossing things and would rather repair them. Good luck on the repair!
Hi, my breville makes a quick 1/4 second kick noise when it starts up, but not the noise at the beginning of the video. ZERO pressure , Zero Water coming out and being pumped through. Only used less than 20 times. Could this issue be the pump ?
I have been eyeing this machine for a long time and glad I saw your vid. I have a Starbucks Barista for eons ago and want to replace it but question if this machine is truly a better upgrade since they use similar pumps. Might be worth looking at something else now that I see the innards.
I have mixed feelings on this machine. The grinder is pretty darn nice and I think that is where most of the $$$ is spent. Like you say the innards leave one wanting, but over the last 7 years I've pulled more than 10,000 shots from my two machines and have only had to service the one. I'd say that's a pretty good testimonial for a combo machine that is in the $500 range.
@@RockyMountainSounds I really haven't. These guys just keep rolling, pulling shot after shot with no complaint. however, if I did upgrade it would be in a much higher price bracket (think La Marzocco or ECM) and I just can't justify that when both my machines pull great shots.
Hi great video, hoping you're still watching and replying to it, just curious i have the horrible noise and no water when using coffee and portafilter, but machine runs a cleaning cycle fine. Then after if i try to make a coffee it seems theres not enough pressure to go through coffee.. does the water for cleaning and coffee run through different tubeson the solenoid bank? Thanks for any help.
Apologies for the late reply. I've saw your comment, but have been really busy. The water for cleaning may work with less volume or it has been my experience that a partially clogged tube might allow enough water through to make the machine appear to function fine without a loaded portafilter. I keep saying I'm going to post my video about cleaning out scale debris, but other things keep taking priority. Long story short I think you have a partial clog of your lines due to a piece of scale breaking. Pull the lines where they enter the boiler (it's likely the one closest to the grinder, i.e. the lower one) and check for scale both in the tube and in the thermocoil comp assembly (breville's term not mine 😉). Good luck!
@@lai2703 thanks so much for evwn taking the time, ill give it all a try, ive pulled the solenoid block down and cleaned, ran water through filter it seemed to flow fine, i should've check all lines as i went.. ill give it all a go.. thanks again for the reply.
Found your video while trying to figure out why our Seal Shower Head keeps dislodging about 1/2 to 3/4 through a shot being pulled. Water comes down and out over the portafilter making for a very watery espresso shot. We can really only pull a semi-decent shot if we barely tamp down on the espresso - but it always stays in the pre infusion state. This machine is barely 2 to 2 1/2 years old? Any idea why the seal shower head/steam ring would dislodge while pulling a shot?
Apologies for the delayed response. If I am understanding your situation correctly the seal itself might be damaged. On a machine that young I wouldn't think that is the case, but it fits the description. You can find a replacement seal on Amazon but they are finicky to install and may lead to the basket getting slightly stuck after pulling a shot. At least the one I purchased and installed causes this to happen. Good luck!
Not a secret. I posted the links in the description as to where you can find the block and the pump. ;) Looks like just the block is $55 before shipping and is available on special order.
I replaced my solenoid...thought there was something wrong with the pump...but the clickety sound was because of the water reservoir was disconnected of course!...anyway it still has an internal leak somewhere else.I thought I fixed it and now I have to unscrew everything again..OY..what a headache!!! LOL
as the saga continues. what I thought was a leak was the drain pipe into the drip tray. So looks like I got this thing rolling again! Now I am making espresso shots every 2-4 hours...LOL!!!!
FYI - I just ordered the solenoid assembly direct from Breville, customer service needed the SP0020444 part number as they couldn't look it up directly. $44.99 with shipping to a U.S. address. Cheaper than the independant part replacement dealers.
Mine has been running for 5 years!!! just now started to act up a little bit. That buzzing is awful! it has been a week with my espresso coffee (I don't enjoy filter coffee at all, I rather don't have coffee at all)
I do French Press, which I find much more tolerable. Good luck on the fix. Make sure to check for scale deposits before ordering parts. It's a common issue with most water sources
Thanks for the video my machine makes the same noise and pressure gauge doesn’t even move so far I just ordered the water pump from amazon for $26 want to try it with just a new water pump if it works but the video was very helpful
You may have a scaling issue blocking one of the ports. I recommend you check the lines and the ports to ensure no blockage before replacing parts. If you have water coming out of the gruppo without any coffee loaded then it might be scaling. I really net to get off my butt and edit my manual descaling video.
Any idea what could cause the water to go straight out of the purge valve instead of out of the group head when I press the shot buttons? Steam wand and hot water are working perfect. My pump was blocked but I unblocked it and now the pump is running good but all of a sudden I’m not getting water out of the group. I’m wondering if there’s a blockage inside there but I’m curious if it could be a solenoid
@@lai2703 there’s two lines that are scaled so badly that I can’t even pull them out. I’m guessing that’s the issue but I have no idea how to remove them without damaging the lines! I’ve mixed descaler into hot water and brushed it on multiple times but they’re not budging.
@@Robdutton91 in my experience the scale breaks off and clogs the line, but doesn't "trap" the line. however, the rubber o-ring on the brass end does tend to be tricky to dislodge and reinsert. once the retention clip is out you can try a pocket screwdriver in that slot ad try to nudge the brass bit to break loose. only need a little bit of movement. If that doesn't work, you could also try pulling the other end of the line and then spinning the line in clockwise or counterclockwise directions to see if that o-ring will break it's seal. the longer rubber sits the less likely it wants to come out. The line closest to the grinder is almost always the one I have scale in. concentrate on that one.
Hey amazing video. Was just about to follow your guide, but looks like the solenoid and pump you linked to off ereplacement parts indicate they are back-ordered with no indication from the manufacturer (Brevile) to continue producing them. On Amazon I found the "EFP5" pump when searching 870xl with pump, but nothing for a solenoid. I was wondering if you know where else parts for this unit might be available, or if there are any equivalents that can be used to Frankenstein it back together.
Unfortunately, that was the best site I found when I originally searched back in 2015 or 16 when the solenoid started giving me issues. It has gone on and off of backorder many, many times since then and probably before that too. The tall solenoid on the right as you view the machine from the back is available and in stock. That is the one that failed on my unit. www.ereplacementparts.com/solenoid-valveolab-9200h-p-629957.html I would make sure and check for blockages due to scale breaking off and plugging the lines. The one I have had most issue with in the past is the right most line that comes off the boiler/group. Good Luck!
Thanks for the video - I’m stripping down one of these at the moment. Any idea what the white sealant used to hold the small component inside the sleeve on the outside of the pump is? The one from the yellow wires.
That's what I assume to be a temperature sensor and I am also assuming that is some type of thermal conductive compound. At least, that's what I recall going of memory. But to more specifically answer your question, I do not know what that is. Best I got is my assumption. Good luck with your repair. FWIW, I didn't add any to my new pump and just used the old material leftover from the old pump and sensor.
@@lai2703 thanks - mine has been apart for a while as I wait for parts and I lost the “mystery compound”. Interesting that you think it is thermally conductive, not just sealant. (Okay so it’s heat sink plaster I think. ). Thanks!
I bought it from the link in the description. They come and go out of stock. This looks like the 3-way valve: a.co/d/fQYAZ3Z Do your research to make sure it is correct, but on a quick search it looks correct. The 2-way valve looks to be this one: a.co/d/dw03jEa Again, do your research to make sure they are correct. Good luck!
Thanks for the video! So I got the part, replaced it - all looks good. But now water won’t pump through to the espresso drip and I’m not getting any heat through the steam wand (so there’s no steam, just water) or hot water. I’ve double checked all the connections to the solenoid block and it looks fine. Any suggestions?? Thanks in advance
If all the lines are connected correctly, then you may have a blockage in one of the lines. Perhaps a bit of calcium build up that got knocked loose while you where swapping everything over. I would double check that all the lines are run correctly, that the electrical connections are in the correct position, and lastly make sure the lines and openings are clear of any obstructions.
I don't have the same problem but I thought someone might know. Our machine won't turn off when plugged in. Nothing happens when pressing any of the buttons but all of the lights are on...even the ones that shouldn't be. The grinder, steam wand, group head and hot water is not working. Any thoughts on what the problem would be?
Hi, I also use the same BES870XL for around 2 years. It’s problem is heating. Every water come from it is not hot. Just room temperature water comes out when I brew it. Buzzing noise is same as before, I cleaned it regularly. I think boiler fuse is disconnected, if it has any fuse. Do you have any idea to fix it? Thank you.
Hi, great video! Thanks a lot. My machine worked great for years then after a routine backflush the pressure gauge went nuts (back and fourth) so I stopped the cleaning process and there was a lot of pressure when I slowly released the Porto filter. Since then I haven't been able to pull a good shot and during the pre infusion there's often more espresso coming out before the shot starts. The pressure gauge also shows low pressure at pre infusion then jumps up to optimal range. I've changed around grind, dose, weight etc. Always a similar result. I've resorted to manually doing everything but it's still nowhere near as good as it once was. I had the loud buzzing sometime after this happened but after a lot of cleaning with vinegar I haven't heard it for a long time. Frothing and hot water work as they should and I only use fresh beans. Any thoughts on what could be happening? Cheers
Sounds like a blockage. It is so common with how hard most water sources are if you're not using a good filtration system. I get them from time to time with this machine and I am using filtered water from my fridge. The machine I have at work runs through a much nicer filtration system and I have yet to have an issue with that unit. I bought the unit in the video about 12 months after the unit that I have not had an issue with. The lines going into the boiler normally clog and can cause issues with the steam wand, hot water, and group. Pop them off and check to make sure there isn't some calcium stuck in them partially obstructing flow. Good luck!
This is a great video! But my 870XL looks a little different, I don’t have three screws on the bottom cover, only one. It’s extremely difficult to pull the back off.... I don’t know if it’s normal or not. I really hate this thing!!
The model in the video is from ~2014, so, there could be some differences in later units. Make sure you take the plugs out that cover the three screws. I don't recall if I mentioned/showed that in the video. Best of luck with your machine service.
LAI Thanks for the reply! Like I said, mine doesn’t have three, only one. It has just one cover in front of where the water tank sits. I tried taking it off and broke one of the clips, so I’m either going to send it to Breville or just get a Rocket machine. I’d like something built more to last anyway.
@@mollydaniels7227 hey molly, there are two more screws at the bottom of the machine towards the middle and not the edges. After you remove all 3 screws, gently snap 3 clips from each side (total of 6 clips). Hope I’m clear enough 😅
I did this same repair on my machine however I CAN NOT seem to get the hoses connected to the solenoid to stop leaking water! I have taken them apart and re attached them multiple times. I ordered new o rings and replaces them all. Still leaking water!! Please help! what tips or tricks do you have for resealing the lines after installing the new solenoid!?!?!
If you replaced the block you can steal the o-rings from the connections there. It's very easy to nick the o-rings when installing the hoses. Alos, you might want to use a light rub of vaseline on the o-rings when installing them to ease their entry.
Skye, run the machine with the back off to identify exactly which one is leaking. You may have a pinhole in a hose. Be very careful not to touch any live wires with the machine energised and the back off!
My machine fell to the ground and it doesn’t turn on anymore. I opened it up and could not find any broken pieces or loose connections. Maybe it is the front panel button that is broken? How do I get to it? Any other suggestions?
I have not gotten into the front panel and really not sure what could have gotten damaged in the fall. That is really unfortunate. Good luck with your repair and post up what it was when you get it sorted.
I originally took the solenoid apart and cleaned it up a bit with scotch brite pad. This helped a touch, but if the machine got too hot the solenoid would act up. Perhaps yours is more of a scale issue, but I think the magnet in mine was just weak/defective.
Ebraheem Azhar i waited for three months for the back ordered solenoid. But it was worth the wait since replacing the old one was a snap with this video as a guide.
I don't mind at all. I use tap water filtered through my fridge. I know, I should have a better filter setup, but the wife would likely kill me. The water we have in our area is in shale and this leads to tons of scale issues. Folks with copper pipes have it real bad and develop tons of pinhole leaks. Anyhow, yeah, the water seems to do okay. One thing I have done that I think helps is flushing the group after pulling my last shot-i.e. dump the puck, reinsert the portafilter, then run a single shot of water through it, and finally wipe the group down. I've had little to no success with white vinegar solution and the clean cycle. I had some scaling issues and they were bad and causing some flow issues. However, it was only in the group and I used a vacuum to suck out what I could after using a pick to clean up as much as I could. Tip, I used a drinking straw attached to the vacuum to get into such a small edifice.
Awesome. Thanks for the reply. I have been using distilled water mix with baking soda and epson salt technique. Hope it won’t build too much scale up. Just order sette 270 to go with BDB.
Would you know why my breville barista express it always pulls a different of water. Always over pulls even after programming to default settings Thanks ! Breville wants 350$ to fix the machine but I want to try and repair myself
Where can I buy parts for that machine? My steamer works but hot water doesn't come when I just want hot water . I checked all lines and none are plugged . Seems like it pushes pressure right the the metal block where the steam / water switch is . Any help would be appreciated! Thanks
In the description there are links for buying the parts replaced; however, I'm not sure that your solenoid block has failed. If no hot water from your machine maybe the selector valve is malfunctioning or failed. The parts associated with this are: 04.1; 13.6; 12.5. Some say they are discontinued. If you find any of these to be the culprit give breville a call with the PN and see if they have it. FWIW, this is a part I am apprehensive about failing on my two machines. Here is the link to the diagrams and parts list: www.ereplacementparts.com/breville-bes870xl-the-barista-express-parts-c-116052_116055_290179.html
We changed out this part (successfully, we thought) and somehow a lot of water sprayed out inside when pulling a shot. We realized it by seeing water seep out underneath and upon opening it back up there were signs of water all over. We can’t tell if the right side of the valve actually broke when reaching a tool through to secure the metal panel on. It wiggles a little and is not as solid as the original metal part (which has more heft than the new, also). We’re going to dry it out and put the old part back on but we’re concerned about what to do next.
You might try leaving the new block in if you don't see it broken (I'm unclear if it is from what you wrote), leaving the top off and turning the machine (with full reservoir). Using a flashlight you might be able to tease out where the leak is coming from. Might just be a line that's not seated all the way or a nicked o-ring. If the latter you can steal some o-rings from the original valve block. I believe there are three you can use from there.
@@lai2703 thank you for those tips! We’ll try it. They did agree to send a new valve and it’s def cracked on one of the small plastic parts. With the old one back on, no more leaks. We’ll definitely try that if needed.
First thing I would check are the lines running to the boiler. These thin plastic lines clog very easily with bits of scale. A majority of failures are going to be blockages. Check that first.
The problem can be corrected if DC voltage is applied to the control of the valve electric coil instead of alternating voltage ... Install a diode bridge.
you can get some valve grind compound from an auto parts store and put some on the tip of your philips to give it some more bite. Also, make sure you're using the right size phillips head. I think they are #2 but not sure.....if they're totally stripped you'll have to drill them out and install some new screws.
Thank you for this video, and especially for "Don't be scared." when removing the back panel. That was clutch.
Nice instruction video on how to do... I'd like to add in a small comment for anyone new to this type of repair if I may. Take pictures before you take things apart so you will know where it belongs after also pay attention to the solenoid wires because if you mix them up for example the left on the right and the right on the left it will not work correctly the blue don't matter and the green don't matter it's the other two I'm talking about look like orange or red very similar in color. The other wires are more easy to remember and straight forward. One more thing most people don't know about... the two screws that go up under to hold the lid downwards those are "less magnetic" less iron in them so they will not rust out when all the steam hit's them so take either put them aside so you will know where they go or use a small magnet and test them:) I've learned this trick after fixing many of 'em.
Nice tip on the screws and I love cameras for memory. I can't count the number of times I have referenced photographs to alleviate the burden of recalling where wires and or connectors went.
Solid tip, did that, and it was useful 1 time. I always do when I open up something more complex than a stone
It's been years since you posted this, but I just wanted to give a huge thanks. My beloved 870 recently stopped putting out sufficient pressure to pull shots. Thanks to this vid I got a replacement pump and the swap went easily and my machine is now working great again. The pump was only $35 vs. the $270 Breville wanted for sending it in. They also couldn't guarantee that I would get the same machine back and since mine is the Cranberry red that is no longer made, therefore can't be replaced new, I didn't want to chance losing it. Thanks again.
You're most welcome. Makes me happy that it is still helping folks.
Can't believe you made this video. My 870XL - same model and color, needs precisely the parts you describe replaced. Much appreciated.
Great video! The steps you showed in the teardown were helpful in getting my machine opened for repair.
Before ordering parts I checked out all the internals and found a clogged line from the boiler to the steam head (what you named the valve block). Cleaned it and tested it before putting it all back together and it works well once more.
Thanks again! 👍
Greetings from the UK. We have the same Breville machine rebadged as Sage which has leaked twice now in 4 years. First time it cost a fortune to have it repaired at a Sage service centre.
This time, with the help of your disassembly video I'm going to tackle it myself. So, thanks for uploading.
If you have poor performance (i.e. low water flow) and no loud buzzing, then make sure to check for blockages due to scale breaking off and clogging the very narrow tubes. A major culprit for this is the last tube on the right as you view the machine from the back. Good luck!
@darrenmale hi also from the UK. Can you give me details on this Sage service centre please, address and phone number if poss thanks.
@@trappedinthedark8574 - Sure, here you go.
It's not owned by Sage, it is simply who they recommend for their in-warranty repairs. Sage don't have their own service centre in the UK.
Coffee Classics Ltd
Unit 1, The Stables,
Wayside @ Braunston Business Park
London Road,
Braunston, NN11 7HB
Phone: 01788 890 834
Email: info@coffeeclassicsservicing.co.uk
www.coffeeclassicsservicing.co.uk/
coffeeclassics.co.uk/what-we-do/machine-repair-or-breakdown/
One tip I picked up along the way. If you use a tiny bit of food grade (Notice I said "Food Grade") silicone lube on your "O" rings they will not only go on easier, but they will find their seats and seat/seal better. It also serves to protect the rubber from degradation from heat and moisture. It is also a good idea to use the factory specified parts in all cases including the gauge of the zip ties. May not matter, but then again, you never know.
Great video! Thanks for taking the time to help some guy learn this skill for when his own pricey toy takes dive!
Thanks for making this video. I bought my 870XL in 12/2015, and it worked flawlessly until now (8/2019). Last week the machine lost all brewing pressure, and the characteristic noise when first turning it on was missing. I suspected (correctly, as it turned out) that the pump was the culprit. But while you replaced your pump with the ULKA EFP5, which is the original equipment model, I chose the ULKA EAX5, instead.
The EAX5 has the same power rating (52W) and the same form factor as the EFP5. The difference is that the EAX5 supports higher pressure and features a brass core, instead of a plastic one. It does need longer off intervals, though. So if you routinely brew several espressos in a row, it might not be the best choice. For me that was no concern, and since it was a lot cheaper on Amazon and available with next day delivery I just went with it. So far, so good.
cairnsblog I’m thinking of doing the same. How has yours held up to now?
@@damienwills8658 It's been great. No problems, whatsoever. I think it has a bit more power than the original part.
My machine also is not doing the power on noise. None of the function work (1-cup/2-cup, hot water or steam). Do you think is the pump or the solenoid?
@@eriskarreci940 I am no expert, so I don't have an answer for you. The symptoms of your machine seem to be consistent with the ones I experienced when my pump failed. I can tell you that my replacement pump has continuned to hold up perfectly since then. So, still no problem with using the ULKA EAX5 instead of the ULKA EFP5. That said, when I had to replace my pump, the EFP5 was a lot more expensive than the EAX5. Presently (12/2022) that doesn't seem to be the case on Amazon in the US.
How to save your pump: 9/10 times, they're not dead, it's the diaphragm that's plugged with scale. Just pick up a 60ml syringe from your local farm supplier (Rona sometimes stocks them) and use it to force a 50/50 vinegar water blend up the uptake tube. Problem solved. Had my Breville 5 years and had to do this 3 times. Each time I was told to replace the pump, and each time I saved myself the repair cost. And oh ya, remove and clean the shower head. You'll soon see chunks of scale come out that you don't want plugging it up and creating too much back pressure.
Great tip! And a good first measure. I've yet to have scale issues that far upstream but have dealt with it further down stream. Again, thanks for the contribution.
Which is the "Uptake tube"... is that the tube that connects to the water supply container to the machine?
I know it’s been a long time, but where is the uptake tube? That might be my issue too.
@@martinelocke Yes. The long grey tube that dips into the tank is the uptake. You need a good seal between the syringe and tube tho. I found that it can be removed by a small twist and pull, and the syringe seals perfectly into the rotating elbow it connects to. Force water in, several times if necessary until you see a good amount come out of the shower head and overflow. Make sure you remove the shower head with the one phillips screw and clean it out as well. That bugger gets all sorts of plugged up.
Great video - very clear about what to do. My pump failed and I didnt want to go through having a repairer charge like a wounded boar for something that is really straightforward to fix. Your video and description nailed it.
This is my second Keurig Coffee Brewer. th-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf The first one lasted 6 years. It worked beautifully until the day it didn't. It was hard to go back to the drip coffee for a couple of days while I waited on my Keurig to get here. There is a huge difference in the taste. Keurig makes a really good cup of coffee. This new one is a little different from my old one. I find putting the water filter in was easier than on the old one. Attaching the water reservoir was also a little different but once I figured it out, it too was easier. This new one has the auto off feature but is not programmable like the old one. Only three cup sizes instead of four. The odd thing for me was how much lighter in weight this one is compared to my old one. More plastic and much less metal in the construction of this one. The price is so much less than the original Keurig that I bought and the coffee tastes the same so all in all I am satisfied.
This is an excellent walk-through of how to replace the pump, etc. I was having pressure trouble after years of use and had been anticipating a pump failure. I replaced the pump - would not have know how without this video. Thanks! NOTE: after I replaced the pump my problem was NOT solved so I inspected the inline filter as described in other comments. It seemed clean but I decided to try DE-SCALING the machine. Made two full descale runs and my problem was SOLVED. Maybe I didn't need a new pump in the first place.
Scale is my number one go to. I usually find chunks at the ends of the line causing a partial blockage. This Red machine of mine seems to give me all the fits. 😅
Figured since this is the most viewed video about pump replacements, I figured id leave this little tid bit here;
A clogged inline filter can also be the culprit and mimic a bad pump and i recommend you check the filter before the pump. I replaced the pump and it was still acting the same which led me to inspect all the tubing for a clog. The inline filter is inbetween the watertank and the flow sensor inside the unit. Its a frosted whitish clear plastic piece with two barbed fittings. Remove the tubing with the filter and blast it with water. I used a waterpik and new pick head to blast water into the filter. Reinstall and see if it helped.
I don't recall seeing that guy, but good tip. There is also another tip below in the comments about using a syringe to pressure water through the pump as scale can lock up the pump as well. Both are easy and free trys before replacing parts and I highly recommend doing both as a first step. I also have a scale video I will be uploading at some point showing where I have found issues in the past.
great suggestion..thanks
Mine died on me after 5 years of epic service.It s been working fine until I ve decided to run a cleaning process ! now It makes this buzzing sound and the preassure gauge goes crazy on me up and down unstable ! now after reading your comment It feels like my machine sounds like its fighting with a clog in there somewhere .I ll try and look for the pieces you ve mentioned before I ll send it to service( Im sure It will cost aa loot ) :/
Thanks for the video. I just did this repair. The screw locations alone was a huge help. If your machine has a constantly clicking solenoid then this will probably fix it.
Thanks for your clear description of the steps for pump replacement. My mornings were not the same without the welcoming buzz of my breville booting up.
Great video. Replaced my solenoid 2 years ago and now my pump is failing. Very nicely explained. Thanks!
Before replacing it try flushing it out with a syringe or the like. Some have had scale build up in their pumps as well and had success in flushing it.
Brilliant Video!! Followed your video to find the right hand solenoid had exploded and welded itself to the casing…. So ordering the new part and fingers crossed it will fix it 👍
FYI I had an “o” ring missing too 😂
Great tip to salvage one from the elbow of the old one 👌
Thank you!! You’ve saved my machine 🤞
Breville wanted to charge me $300 to send my machine to them for repair. The pump cost me $27 and I spent $6 for zip ties. I wont throw my french press in the trash now, but I am really excited for a cappuccino tomorrow. Thanks for this great video
Major savings there!! It's easy enough if you're willing to give it a go. Good job!
Hey! Can you share where you got the pump from?
I had the buzzing sound too but it was caused by me not using a stronger decalcifying product. I used Vinegar which my manual told me to use. I spoke with Breville yesterday and they no longer recommend using Vinegar. They suggested I use Dezcal packets (Amazon has it). They instructed me to do the decalcifying twice and then follow up with the tablet "Clean Me" procedure TWO times. When I did this, BOTH my pressure gauge AND my buzzing sound stopped. It was magical. I would do this going forward to prevent the buzzing to come back. Which is will if you do not decalcify it properly
That's a good tip. I appreciate you posting it. Currently when I get an obstruction I have no buzzing just poor flow and pressure. I manually go in and remove the obstruction. I know I keep saying I will post up that video and I eventually will. I'm curious if that product is strong enough to dissolve the bits I normally find.
Thanks, man for the guidance. I just did the surgery and it works!
Thank you for sharing this, I believe my 870xl is starting to have a failed solenoid. I'm going to try and clean the system with citric acid and see if the valve is just corroded. In the case that doesnt work I'm going to use this video to disassemble and replace parts. Thanks!
Great job. On mine, the steam pressure has stopped a year and two days after buying. And it drips water out of the group head about 15 seconds after switching on. The steam pipe is not blocked. Looking forward to having it repaired - it is a fantastic machine when it works.
Update: I fixed the steam by running an entire bottle of white vinegar through cleaning cycle, then flushed with distilled water on two more cycles. (Our tap water has very high mineral content).
same, vingear saved the day!
Ok great video btw, showed me every step to make. Changed the pump and solenoid but still water doesnot come up. Thinking about clogged tubing ?
yeah, that's the first place I look. my issues were the noise and the pump didn't move any water. With the back off looking at the boiler the line to your right on the lower part of the boiler that goes to the end of the solenoid block (also your right) is the one I always fine scale in. usually, just at the boiler side as the tubes are too small to pass the scale. look inside the boiler as well.
Thanks for the informative video! You did a fantastic job guiding me through the nuances of changing the soleid valve assembly! I have you to thank for the restoration of my espresso machine! Great job!
You're welcome! I'm glad you got it sorted.
Dude, amazing! I’ve got an Oster Perfect Brew and this is exactly the issue my machine has. I’ll try to get this spare, too. Cheers!
Thanks for showing me how to remove the back panel. My machine was leaking water underneath, but I found out that the hose entering the top of the safety valve had come loose. Cleaning the o-ring for limescale and retighten the metal clip seem to have stopped the leak.
Glad I could be of assistance and it was an easy fix!!
Thank you! Thank you! Thank you! Just replaced the solenoid, and I’m back in the espresso game! Great video that helped me understand how to open up my machine. I was able to snake the old solenoid out around the pump, and snake the new one in.
What were your symptoms that led to replacing the solenoid?
Thanks, you got me up and running! I called Breville and they shipped it for $45, it got to me in less than a week. They needed me to provide the Solenoid Block Part Number: SP0020444, they couldn't look it up directly. (I contacted eReplacementparts first, they said it would have to come from the factory to them first and then they'd ship it to me, lead time was a couple of weeks so I saved time and a 20% markup.)
It leaked a little at first, I took it apart, found the leaky valves and reseated the o-rings and that fixed it.
I'm glad the video got you sorted. Breville sounds like the way to go for the parts! Thanks for relaying that. I'll leave the eReplacementparts link in incase they are in stock when people look and to grab the PNs if they need to call Breville.
These Breville barista espresso machines go well enough for years if you carry out regular de-scaling when the "clean me' light pops on - but even then (and assuming you are using the correct de-scaling solution), over time you are still likely to encounter scale particles which will ultimately jam in the solenoid valve block apertures.
The pumps rarely give problems, so you might want to concentrate on cleaning the valve body in the first instance if you are having issues with steaming rather than replacing the entire solenoid valve block. In my experience, 8 times out of 10, the valves will have a small piece of scale holding the valve open when it should be closed.
My struggle with dealing with scale has been the water source. At home my machine is feed by the filtered water dispenser on the fridge. From time to time I will get scale build up that breaks off and clogs the small plastic lines. I have yet to have scale clog the solenoids or water pump but it is possible with the solenoids at least. My machine at work is fed by a commercial water filter/dispenser and in 7 years of use it has not needed descaling or has it had a single failure. Contrast that with the machine at my home and it has had the two failures (one induced by me) and periodically needing to manually clean out scale that has become lodged in the lines. ALWAYS check for blockage before replacing parts.
Super helpful video, and comments! I was able to use this video to order and successfully replace our solenoid block. Thank you so much for sharing this information!
You're most welcome!
I used the exact same picks hahaha. I told my matco guy i was using them for my espresso machine and the look on his face was hilarious
I love those picks! Something I lacked for a long time was a good set of picks, but when I finally decided to get a set I went full bore. Not sure I have used them all, but they were one of my better purchases.
Hey man thanks for the video very informative !
Mine died on me after 5 years of epic service.It s been working fine until I ve decided to run a cleaning process ! now It makes this buzzing sound and the preassure gauge goes crazy on me up and down unstable ! steam works fine.hot water running fine as before...
PS : nice set of cups you ve got there !
I'm curious if your solenoid, the same one in this video, is giving you issues. I really should have videoed the noise before I replaced it, but with the pump kaput it really didn't do much. FYI, you can take it apart and clean it. I did this with mine and while it started working correctly it still made noise. It's been so long since the solenoid failed (I lived with the buzzing for years) that I don't recall what the symptoms were exactly.
@@lai2703 update : So I did this very serious cleaning process with 3 tablets at once...then did it again for 3 more times (but this time without tablets). The buzzing noise has not totally gone but reduced ! and preasure stabilization is back in the game ! The gauge doesnt go crazy any more ! It 's a bit louder than It used to be but now at least I can pull great shots!
Thanks for the video and the tips :)
Update : Some weeks passed without using the machine and now the buzzing sound is back :/ I think seloniod valf has burnt out totally :/ Will get to the service when I ve the time
Just want to keep this thread alive. I ordered the Solenoid valve from ereplacementparts.com on 7/17/2019 and today, 8/8/2019, they have received the part and shipping it out to me (USPS first-class package) to Virginia. At the time it was a 17-22 business day lead time. So kudos on them. Additionally, I just checked and they are advertising they have 25+ in stock.
www.ereplacementparts.com/solenoid-valve-assembly-p-629955.html
Awesome vid. Much thanks. O-ring was leaking where the upper hose connected to the pump. 20 cents at the hardware store and back in business. FYI 4mm ID x 7 or 8mm OD. I used 4mmx8mm with some silicone grease to help get past the seat. Will now go search for OEM parts...
I've had o-rings leak on me when reinstalling try...maybe a nick or small tear. I'm hesitant on silicone since what I have is not food safe. Maybe vaseline? Thank you for the specs on the o-ring!!
I used a minuscule amount and chapstick would do the same thing.
This is the O-Ring that failed www.ereplacementparts.com/o-ring-p-1810362.html. However, is backorder no ETA.
LAI a seal specialist can supply you with the matching o-rings if you take the original in. There is food safe silicon grease widely available, but dive shops stock it if you struggle to find some.
I just got an O-ring from the old part and replaced the one that leaked. All is good again!
Excellent video, thank you. I followed this procesdure but when complete the pump runs as soon as I plug in the machine. Nothing changes when I power it on and reset. Any suggestions for further troubleshooting?
This is brilliant. I think my machine is starting to have issues - the hot water and wand are no longer working, but the group head is.
Before ordering parts check for scale blocking the lines. I have a video on this that I have yet to post and need to get around to editing it and publishing it.
Thank you! I fixed mine following your video. Own you a caffe!
Enjoy the coffee(s)!!
Wonderful job Luis! I have the same machine and color. Our machine is 1 1/2 yrs old and we use it morning and noon EVERYDAY. My problem is with extraction and maybe you have the answer. I buy our vanilla syrup and beans from Starbucks and they grind it “Esspresso Grind” for me as they have done every two weeks for the last 1 1/2 yrs. After filling/tamping and putting the porter filter in place our machine comes on as normal, no unusual sounds, the pressure gauge starts out in the pre-infusion range briefly and then moves up 12-1 o’clock as usual. I’ve always tamped and used the double basket but for the last week now I’m only getting dripping (I’ve even tried not tamping and have the same dripping) and not the steady caramel stream I used to get. When placing an empty basket and testing water flow it comes thru perfect, when removing porter filter completely the water comes out perfect and when in cleaning cycle the water comes thru perfect. Can you help me?
The double wall filter is designed to give one good pressure by the nature of its design (also known as a pressurized basket). It is designed to give one the ability to use preground coffee, as you have done, and get consistent results. That being said, I am surprised you have found that to be the case.
You can almost ignore the pressure gauge as anything placed in the pressurized basket is going to get you what looks like good pressure. If this started with this latest batch of coffee, I am confident in pointing out that the grind is likely the culprit here.
My recommendation is to switch to the single wall filter, grind your own coffee, and enjoy the wonderful espresso you've been missing out on these past 18 months. The are numerous grinders out there that do a better job than the Barista Express; however, all those grinders cost more than the complete Breville combo. Furthermore, the level of control that the conical burr grinder gives you shouldn't be possible at this price point. I pull an average of 10 shots per day and have done so over the last 4 years. While I would love a more expensive machine I don't think the results would differ so greatly than what I am able to accomplish with my Breville.
If you are intimidated by grinding your own coffee don't be. You'll be able to enjoy a richer espresso than what you thought possible. And finding the right grind/dose is as easy as turning a dial and pulling a few shots. If buying roasted whole beans is what is hanging you up then I wouldn't worry about that either. You can purchase from Starbucks if you so chose or the many online roasters available. I purchase my beans from Costco. Some might consider that a sin, but they have lots of options, I get freshly roasted beans, and by buying it in a five pound bag I go through it before it goes stale (2 weeks) while not having to pick up a new one pound bag two or three times a week.
Luis Infante Thank you for your help. I did go back to Starbucks and had them grind another bag at a courser grind,1/2 way between Espresso and paper ground (#4 on their dial I believe). I mixed the courser with my existing espresso grind and now again able to pull my wonderful extractions. The manager thinks perhaps someone mistakenly dialed a “French” grind (an even finer grind) rather than espresso on my original purchase. I’m happy I didn’t have to throw out the mishap grind and was able to have a positive outcome mixing the two grinds. Again, Thank you for great videos and help!
Bro it’s people like you that gives people like me the confidence to try and tackle the problem myself.
I also have the loud buzzing noise. Im in the UK and for me to send my 870XL to a Sage recommended repair centre to change the solenoid will cost me around £130!
I read another comment where someone took the solenoid off and soaked it in descale solution, I think I will try this first before ordering a new one. What do you think of this idea and did it not occur to you to give this a try first?
I broke the solenoid down when I first diagnosed that to be a problem and there really wasn't any scale built up. Nevertheless, I took some Scotch Brite and cleaned it up. This seemed to help a bit but was only good enough to work if I pulled shots before steaming milk. When the pump went out on me I decided to change it all out at one time since I was ordering parts.
Thanks very much for the video. I think I'm about to do that same job on my 870XL.
Great video, well filmed! ::: nubie question: are the water supply pipes F-4000 or F-8000? cheers!
Nice video! I have a slightly newer/different model and the back panel removal is a little different. Hoping to put up a video sometime soon. Thanks for taking the time to share.
how did you remove the back panel? ours has 1 screw, not three, and we're hesitating to use force to pull it off.
There are a couple of non-obvious tabs on the sides I had to press in. It’s definitely a little bit of a leap of faith on how much force to use.
Mate, thank you so much for this video. I was able to fix my machine today.
You're welcome. I am glad you found it useful.
Awesome and helpful video. Where do you buy the parts? any site or seller that you recommend?
Thank you very much for this well-done video. I have the same repair to do but I am not able to find the parts. Breville will not sell them to me. Could you please tell me how I can buy the pump and the solenoid block? Thank you
Looks like the link in the description for the block is still good (just back ordered), but yeah the pump seems to have been discontinued. That really sucks. Unfortunately, I don't have another line on the parts. Some have had success getting the parts from Breville but it seems you ran into a rep that did not want to play nice. Wait a minute....I plugged the PN into AMazon and
www.amazon.com/Model-120v-minutes-Breville-Espresso/dp/B077ZRP3GD/ref=asc_df_B077ZRP3GD/?tag=hyprod-20&linkCode=df0&hvadid=241902529327&hvpos=&hvnetw=g&hvrand=3319218621328892771&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9007577&hvtargid=pla-400240592562&psc=1
It looks like the right one! Good luck on the repair.
Thank you brother for taking the time and teaching us this critical repair. You are a natural teacher and your expertise is much appreciated. Quick question, I developed low pressure problem with my Breville Barista Exp., recently. The machine is 4 years old, and before the low pressure started, there was this strange buzzing vibration sound when I pressed the single or double brew buttons. I know it is hard to describe the sound in a text but the sound is abnormal. Is that what you were hearing, because I don’t want to open up and order all these parts and end up with the same problem! Not that I am asking you to diagnose but is there a way or test I can do to make sure it is the solenoid. I am getting some crema but the pressure needle doesn’t move. I must add, the problem got worse after I descaled with a Durgol solution instead of my normal vinegar solution! Thank you in advance and looking forward to hearing from you
Tough to say without hearing and or seeing the machine, but I think you might just have a scale issue. The two lines that go into/out of the boiler should be checked. I often find scale broken off and stuck there. It is possible your solenoid is toast, but I would check for scale in the lines and or ports before performing major surgery and spending $$$. Good luck!
Also, I would check your grind first. If you are getting the proper amount of water you might just need to adjust your grinder could be set too coarse.
Thanks for the video !!!
Thanks to you a fixed mine 😀
Hi there, thank you for posting such a detailed video! I have the older Barista Express 860XL. Your video has helped me decide the solenoid is tempermental and needs replacement. What's forcing my hand is that the steam just stopped working in the last couple days. I can still run espresso, albeit sometimes with that terrible solenoid failure grinding noise... but when I turn the machine on, I don't get the familiar grumbles, just a quiet hum. And steam pressure is non-existant, and no pulsing noise of the pump (?). Does that sound like I should replace both solenoid and pump?
Does the machine pour hot water if you select that function? I'm not familiar with the 860 and any difference it might have but on the 870 you turn the steam switch towards the back of the machine for hot water vs forward for steam. If you get neither hot water or steam, then likely the solenoid has failed or is jammed. Especially if you have the loud buzzing accompanying. that being said, look for scale built up in the small feeder tubes before replacing any parts if you are having flow issues. This is a common issue with these machines. I have a video in the works on this.
Hi! Lai. Thanks for nice helpful video! My 870XL has no espresso dripping, no pressure and sounds no normal. But steam and hot water is fine. I replaced the pump following your video, but the issue is still same. Please let me know if I need replace the Solenoid Block as well? I tried to order it from the link you provided but it is not in stock, back order only. Many Thanks 🙏
It could be the solenoid block, but more than likely is just some calcium deposits (scale) that have broken off and blocked one of the small lines. Go back in and check that they are all free of any obstructions and make sure and look inside the ports to for material. Right at the boiler is where I usually find issues.
Just FYI the newer 870XL just has one screw next to the water inlet and 2 screws on the bottom. The whole back pops out. First time around I removed the bottom feet and the bottom pan but that wasn't necessary. There are 3 clips on each side and the bottom ones are more stubborn. This makes removing the water inlet much worse but I didn't remove mine as I just disassembled my flow meter, checked it and put it back together again. At least for the short term my flow meter is working again. Removing that part will require more disassembly (I'm not sure how involved).
Hello teacher, I have a problem with the espresso machine (capsule). The steam comes out densely before the water, and then the water comes out. What is the problem?
Hi, It was that notoriously clogged tube. I wasn't able to get the back off as couldn't find the other 2 screw retainers, so had to work from the top - not easy at all and nearly impossible! After clearing the solidly blocked tube and putting it back in, the machine still had the same problem until I added a strong dose of citric acid to the water tank and ran the machine briefly, then sucked at the aperture with a straw in case of an air lock again and kept doing that every 20 mins for an hour or two. Then the machine suddenly changed its pump noise and hot water gushed through, much to my relief as I spent hours on it. So, yes you're right, there was likely scale in other tubes as well as the one everyone gets problems with. And that tube as a part is not easy to find, it seems. Luckily I got mine clean but had to soak it in citric acid and struggle with a needle and uncurled paperclip for an hour or two, bit by bit chipping away the solid build up both ends.
Glad you got it sorted. The issue with the back panel does sound annoying.
The later versions of this machine have a single rear screw below a cover, and two more screws under the machine for the rear cover. Need to turn it upside down to access them.
@@default9740 thank you
@@default9740 once those screws are out, safe to take the plastic covers off?
loren udall yes, you may break a plastic clip, but the machine will go together again fine. To reiterate: to remove the back cover on Version 2 of the BES870, remove the two screws underneath, pry up the single plastic cover in the centre of the plinth and remove that screw, and the 5 or so across the top.
Hi, thanks for the video.
When i turn on my 870XL, the power-on noise is not buzzing anymore. None of actions work. No coffee brewed, no steam, no hot water. What could be failure? The pump or the solenoid?
A few months ago, an elbow tube on the solenoid was leaking, I could not find the tube, so I changed the whole solenoid assembly to fix the leak. So the solenoid is fairly new.
Sounds like the pump is either locked up or failed. However, you can't rule out that it isn't getting power and or the board or some other circuit has failed.
Try and take apart the pump before you buy a new one mine was just stuck all it needed was the passages opened and reassembled.. works like a champ now lol
Hi, Got a BES870 used and sold as condition unknown in an auction. Initially no water flowed at all. Put a straw in the water inlet aperture and sucked and got some water flow but not much. Also tried that technique of removing and replacing the reservoir quickly with the machine on and hot water in the water tank. This seemed to affect the noise the pump made at times, as if something was improving, and the occasional drip from the water outlet did drip more, even quite a bit more sometimes and there's pressure if I put my finger on the (hot!) water outlet pipe, but I couldn't get beyond that stage despite a few hours of trying. I also notice a lot of water collects in the tray area, presumably from the outlet inside the machine or diffuser.
Pretty expensive round here to get the machine checked and diagnosed, and then the repair cost on top of that.
Does it sound like it could be a really bad air lock or maybe something else given that quite a lot of water after 2 hours of trying with the straw accumulated in the tray? Also, I can't get the rear cover off -- there are 5 screws at the back on the side but just 1 instead of 3 on the horizontal part of the rear cover. I have tried some force to unclip it but the unclipping at the top does not seem to release the panel so I can remove it. I wonder if there are other screws somewhere to release the back cover that the reservoir slips to? Videos on YT show 3 screws at the back, mine has just 1.
Hi there. Diagnosis over the internet is tough. What I will tell you is I killed my pump by turning the machine on without the reservoir in place. With no water flow I would it could be the pump, but if you're getting water in the drip tray and good sounds from the pump then I would think that's not the case. I would first look to see if it's a scale issue causing blockages in the small lines. If no blockages then the next avenue I would explore is a faulty solenoid(s). Good luck and apologies for the delayed reply.
This is an awesome video! I will be doing the exact same thing once I can locate the part. It doesn't look like the full assembly is available anymore, so I was hoping to get some specs on the individual solenoids as I may be able to just replace those on the existing assembly. Do you think that's possible? Is there any info on the silver stickers on the side that would be relevant in finding the correct replacement part? Thanks!
Totally possible to replace individual parts, but it is a little more involved. Also, make sure it is not a scaling issue that has you bound up. The right most pipe coming off the boiler/group is the culprit I've most had issue with in the past. Popping it out and clearing the blockage fixes the issue, but I also like to grab a small straw and rig it up with a vacuum to suck out anything that might be loose in the port/group.
In regards to availability it shows backorder, but that comes off at times and you have to check back frequently to see its availability. I too ran into backorder status and even had a delay once I placed the order as it showed in stock but at some point came off in-stock status and delayed my order.
Hopefully, that is clear and answers your questions.
ETA: If you're experiencing the same solenoid issue as I was this is the solenoid that failed for me. Be careful not to tear any of the o-rings as then you may have a leak post repair. www.ereplacementparts.com/solenoid-valveolab-9200h-p-629957.html
@@lai2703 Thanks! This is super helpful. I'm very much into repairing my appliances to avoid needless landfill waste. More companies should be like Breville in supplying replacement parts. When my power supply broke on my wine fridge, Cuisinart was zero help and said only thing I could do was replace it! Cost me $5 to find a laptop power supply with the right specs. That's criminal.
Will disassemble and see if cleaning helps. I definitely get that loud buzzing when pulling a shot.
Since you seem to be an expert I'll also ask this: my pressure gauge stopped working about a year ago. I figure I'll check for blockage when I'm in there, but any experience/advice you have with that would be appreciated!
@@GACzki unfortunately no experience with the gauge failing. And no expert here just a guy, that like you, hates tossing things and would rather repair them. Good luck on the repair!
Hi, my breville makes a quick 1/4 second kick noise when it starts up, but not the noise at the beginning of the video. ZERO pressure , Zero Water coming out and being pumped through. Only used less than 20 times. Could this issue be the pump ?
Great detail. Thanks for taking the time to post this.
You are most welcome. It's a little long on time, but I did want to make sure I didn't leave anything out. I am glad you found it useful/helpful.
I have been eyeing this machine for a long time and glad I saw your vid. I have a Starbucks Barista for eons ago and want to replace it but question if this machine is truly a better upgrade since they use similar pumps. Might be worth looking at something else now that I see the innards.
I have mixed feelings on this machine. The grinder is pretty darn nice and I think that is where most of the $$$ is spent. Like you say the innards leave one wanting, but over the last 7 years I've pulled more than 10,000 shots from my two machines and have only had to service the one. I'd say that's a pretty good testimonial for a combo machine that is in the $500 range.
LAI have you thought of upgrading? If so what is your next step?
@@RockyMountainSounds I really haven't. These guys just keep rolling, pulling shot after shot with no complaint. however, if I did upgrade it would be in a much higher price bracket (think La Marzocco or ECM) and I just can't justify that when both my machines pull great shots.
Hi great video, hoping you're still watching and replying to it, just curious i have the horrible noise and no water when using coffee and portafilter, but machine runs a cleaning cycle fine. Then after if i try to make a coffee it seems theres not enough pressure to go through coffee.. does the water for cleaning and coffee run through different tubeson the solenoid bank? Thanks for any help.
Apologies for the late reply. I've saw your comment, but have been really busy. The water for cleaning may work with less volume or it has been my experience that a partially clogged tube might allow enough water through to make the machine appear to function fine without a loaded portafilter.
I keep saying I'm going to post my video about cleaning out scale debris, but other things keep taking priority. Long story short I think you have a partial clog of your lines due to a piece of scale breaking. Pull the lines where they enter the boiler (it's likely the one closest to the grinder, i.e. the lower one) and check for scale both in the tube and in the thermocoil comp assembly (breville's term not mine 😉).
Good luck!
@@lai2703 thanks so much for evwn taking the time, ill give it all a try, ive pulled the solenoid block down and cleaned, ran water through filter it seemed to flow fine, i should've check all lines as i went.. ill give it all a go.. thanks again for the reply.
you did a great job, i just wanna say Thank you for sharing this
You are most welcome. I'm glad you enjoyed it.
Thank you for this fantastic video. Could you please, give me the part numbers of water pump and solenoid.
Found your video while trying to figure out why our Seal Shower Head keeps dislodging about 1/2 to 3/4 through a shot being pulled. Water comes down and out over the portafilter making for a very watery espresso shot. We can really only pull a semi-decent shot if we barely tamp down on the espresso - but it always stays in the pre infusion state. This machine is barely 2 to 2 1/2 years old? Any idea why the seal shower head/steam ring would dislodge while pulling a shot?
Apologies for the delayed response. If I am understanding your situation correctly the seal itself might be damaged. On a machine that young I wouldn't think that is the case, but it fits the description. You can find a replacement seal on Amazon but they are finicky to install and may lead to the basket getting slightly stuck after pulling a shot. At least the one I purchased and installed causes this to happen. Good luck!
Do you know what is the problem if the machine keeps tripping the CGFI outlet when pressing any of the 2 brew buttons? anything else works fine.
Not 100% sure what that could be. But I would look into the motor. As they fail they tend to draw more amperage, which could explain the GFI tripping
So helpful you guys thank you 🙏
Thanks bro. Perfect instructions and a successful outcome. 🙏
Thanks, man. I changed the solenoid valve, but I still have a low pressure. I will order a new pump and install it, I guess.
Check for blockages in the lines. Typically bits of scale that have broken off on the boiler side of the lines. Good luck!!
@@lai2703 Thank you so much for the input!
I just changed the pump too, it fixed the pressure problem, so I deeply thank you for sharing your knowledge. I really appreciate it.
@@noahsassi9665 Glad you got it fixed!!
Thank you so much
Luis, thanks for video!!! How much cost solenoid block, if it's not a secret?!
Not a secret. I posted the links in the description as to where you can find the block and the pump. ;) Looks like just the block is $55 before shipping and is available on special order.
I replaced my solenoid...thought there was something wrong with the pump...but the clickety sound was because of the water reservoir was disconnected of course!...anyway it still has an internal leak somewhere else.I thought I fixed it and now I have to unscrew everything again..OY..what a headache!!! LOL
as the saga continues. what I thought was a leak was the drain pipe into the drip tray. So looks like I got this thing rolling again! Now I am making espresso shots every 2-4 hours...LOL!!!!
FYI - I just ordered the solenoid assembly direct from Breville, customer service needed the SP0020444 part number as they couldn't look it up directly. $44.99 with shipping to a U.S. address. Cheaper than the independant part replacement dealers.
This is good information! Thanks for sharing:) All I need now is to find the contact number for them or website order?
Mine has been running for 5 years!!! just now started to act up a little bit. That buzzing is awful! it has been a week with my espresso coffee (I don't enjoy filter coffee at all, I rather don't have coffee at all)
I do French Press, which I find much more tolerable. Good luck on the fix. Make sure to check for scale deposits before ordering parts. It's a common issue with most water sources
Thanks for the video my machine makes the same noise and pressure gauge doesn’t even move so far I just ordered the water pump from amazon for $26 want to try it with just a new water pump if it works but the video was very helpful
You may have a scaling issue blocking one of the ports. I recommend you check the lines and the ports to ensure no blockage before replacing parts. If you have water coming out of the gruppo without any coffee loaded then it might be scaling. I really net to get off my butt and edit my manual descaling video.
LAI is it coming soon?
Any idea what could cause the water to go straight out of the purge valve instead of out of the group head when I press the shot buttons? Steam wand and hot water are working perfect.
My pump was blocked but I unblocked it and now the pump is running good but all of a sudden I’m not getting water out of the group. I’m wondering if there’s a blockage inside there but I’m curious if it could be a solenoid
did you check the lines that attach at the bottom of the boiler for any blockages?
@@lai2703 not yet, I’m going to check there next. Thanks man
@@lai2703 there’s two lines that are scaled so badly that I can’t even pull them out. I’m guessing that’s the issue but I have no idea how to remove them without damaging the lines! I’ve mixed descaler into hot water and brushed it on multiple times but they’re not budging.
@@Robdutton91 in my experience the scale breaks off and clogs the line, but doesn't "trap" the line. however, the rubber o-ring on the brass end does tend to be tricky to dislodge and reinsert. once the retention clip is out you can try a pocket screwdriver in that slot ad try to nudge the brass bit to break loose. only need a little bit of movement. If that doesn't work, you could also try pulling the other end of the line and then spinning the line in clockwise or counterclockwise directions to see if that o-ring will break it's seal. the longer rubber sits the less likely it wants to come out. The line closest to the grinder is almost always the one I have scale in. concentrate on that one.
Hey amazing video. Was just about to follow your guide, but looks like the solenoid and pump you linked to off ereplacement parts indicate they are back-ordered with no indication from the manufacturer (Brevile) to continue producing them.
On Amazon I found the "EFP5" pump when searching 870xl with pump, but nothing for a solenoid. I was wondering if you know where else parts for this unit might be available, or if there are any equivalents that can be used to Frankenstein it back together.
Unfortunately, that was the best site I found when I originally searched back in 2015 or 16 when the solenoid started giving me issues. It has gone on and off of backorder many, many times since then and probably before that too. The tall solenoid on the right as you view the machine from the back is available and in stock. That is the one that failed on my unit.
www.ereplacementparts.com/solenoid-valveolab-9200h-p-629957.html
I would make sure and check for blockages due to scale breaking off and plugging the lines. The one I have had most issue with in the past is the right most line that comes off the boiler/group. Good Luck!
Thanks for the video - I’m stripping down one of these at the moment. Any idea what the white sealant used to hold the small component inside the sleeve on the outside of the pump is? The one from the yellow wires.
That's what I assume to be a temperature sensor and I am also assuming that is some type of thermal conductive compound. At least, that's what I recall going of memory. But to more specifically answer your question, I do not know what that is. Best I got is my assumption. Good luck with your repair.
FWIW, I didn't add any to my new pump and just used the old material leftover from the old pump and sensor.
@@lai2703 thanks - mine has been apart for a while as I wait for parts and I lost the “mystery compound”. Interesting that you think it is thermally conductive, not just sealant. (Okay so it’s heat sink plaster I think. ). Thanks!
@@PeterWardell yeah, that's the ticket. Heat sink paste. Reminded me of my days building PCs in the early aughts.
I think the gizmo (valve) you mention at 5.14 is a flow meter.
Thanks for video and détails.
Where did you buy the solenoid assembly
I bought it from the link in the description. They come and go out of stock. This looks like the 3-way valve: a.co/d/fQYAZ3Z Do your research to make sure it is correct, but on a quick search it looks correct. The 2-way valve looks to be this one: a.co/d/dw03jEa Again, do your research to make sure they are correct. Good luck!
Thanks for the video! So I got the part, replaced it - all looks good. But now water won’t pump through to the espresso drip and I’m not getting any heat through the steam wand (so there’s no steam, just water) or hot water. I’ve double checked all the connections to the solenoid block and it looks fine. Any suggestions?? Thanks in advance
If all the lines are connected correctly, then you may have a blockage in one of the lines. Perhaps a bit of calcium build up that got knocked loose while you where swapping everything over. I would double check that all the lines are run correctly, that the electrical connections are in the correct position, and lastly make sure the lines and openings are clear of any obstructions.
LAI thank you!! I’ll give this a try
I don't have the same problem but I thought someone might know. Our machine won't turn off when plugged in. Nothing happens when pressing any of the buttons but all of the lights are on...even the ones that shouldn't be. The grinder, steam wand, group head and hot water is not working. Any thoughts on what the problem would be?
Hi, I also use the same BES870XL for around 2 years.
It’s problem is heating. Every water come from it is not hot. Just room temperature water comes out when I brew it.
Buzzing noise is same as before, I cleaned it regularly.
I think boiler fuse is disconnected, if it has any fuse.
Do you have any idea to fix it?
Thank you.
I'm sorry I do not. I have yet to have a heating issue with either of my machines. Best of luck on the repair.
Hi, great video! Thanks a lot.
My machine worked great for years then after a routine backflush the pressure gauge went nuts (back and fourth) so I stopped the cleaning process and there was a lot of pressure when I slowly released the Porto filter. Since then I haven't been able to pull a good shot and during the pre infusion there's often more espresso coming out before the shot starts. The pressure gauge also shows low pressure at pre infusion then jumps up to optimal range. I've changed around grind, dose, weight etc. Always a similar result. I've resorted to manually doing everything but it's still nowhere near as good as it once was. I had the loud buzzing sometime after this happened but after a lot of cleaning with vinegar I haven't heard it for a long time.
Frothing and hot water work as they should and I only use fresh beans.
Any thoughts on what could be happening?
Cheers
Sounds like a blockage. It is so common with how hard most water sources are if you're not using a good filtration system. I get them from time to time with this machine and I am using filtered water from my fridge. The machine I have at work runs through a much nicer filtration system and I have yet to have an issue with that unit. I bought the unit in the video about 12 months after the unit that I have not had an issue with.
The lines going into the boiler normally clog and can cause issues with the steam wand, hot water, and group. Pop them off and check to make sure there isn't some calcium stuck in them partially obstructing flow. Good luck!
Thanks, I really appreciate it.
This is a great video! But my 870XL looks a little different, I don’t have three screws on the bottom cover, only one. It’s extremely difficult to pull the back off.... I don’t know if it’s normal or not. I really hate this thing!!
The model in the video is from ~2014, so, there could be some differences in later units. Make sure you take the plugs out that cover the three screws. I don't recall if I mentioned/showed that in the video. Best of luck with your machine service.
LAI Thanks for the reply! Like I said, mine doesn’t have three, only one. It has just one cover in front of where the water tank sits. I tried taking it off and broke one of the clips, so I’m either going to send it to Breville or just get a Rocket machine. I’d like something built more to last anyway.
@@mollydaniels7227 hey molly, there are two more screws at the bottom of the machine towards the middle and not the edges. After you remove all 3 screws, gently snap 3 clips from each side (total of 6 clips).
Hope I’m clear enough 😅
Danny Cruz Thanks for the reply, but there really aren’t that many on mine unless they are literally invisible. Lol. I bought it in 2018
I did this same repair on my machine however I CAN NOT seem to get the hoses connected to the solenoid to stop leaking water! I have taken them apart and re attached them multiple times. I ordered new o rings and replaces them all. Still leaking water!! Please help! what tips or tricks do you have for resealing the lines after installing the new solenoid!?!?!
If you replaced the block you can steal the o-rings from the connections there. It's very easy to nick the o-rings when installing the hoses. Alos, you might want to use a light rub of vaseline on the o-rings when installing them to ease their entry.
Skye, run the machine with the back off to identify exactly which one is leaking. You may have a pinhole in a hose. Be very careful not to touch any live wires with the machine energised and the back off!
My machine fell to the ground and it doesn’t turn on anymore. I opened it up and could not find any broken pieces or loose connections. Maybe it is the front panel button that is broken? How do I get to it? Any other suggestions?
I have not gotten into the front panel and really not sure what could have gotten damaged in the fall. That is really unfortunate. Good luck with your repair and post up what it was when you get it sorted.
Thx bro i am russen and it is ez to onderstud:)
Hi Luis. The 870XL solenoid valve we need is not easy to come by. Did you notice if the old one was fixable?
I originally took the solenoid apart and cleaned it up a bit with scotch brite pad. This helped a touch, but if the machine got too hot the solenoid would act up. Perhaps yours is more of a scale issue, but I think the magnet in mine was just weak/defective.
Got it. I ordered the parts but they are scarce. Thanks to your video I feel confident I can fix my 870XL. Here's to that sacred morning cup.
Hey Steven, did you still order it despite it being listed as "Backordered"? Did you receive it?
@@eazhar I did. As well as a new pump. Works as new. U know there are back orders. Patience.
Ebraheem Azhar i waited for three months for the back ordered solenoid. But it was worth the wait since replacing the old one was a snap with this video as a guide.
Thanks for the video!
If you don’t mind. What kind of water do you use to brew? And what do you use to descale?
I don't mind at all. I use tap water filtered through my fridge. I know, I should have a better filter setup, but the wife would likely kill me. The water we have in our area is in shale and this leads to tons of scale issues. Folks with copper pipes have it real bad and develop tons of pinhole leaks. Anyhow, yeah, the water seems to do okay.
One thing I have done that I think helps is flushing the group after pulling my last shot-i.e. dump the puck, reinsert the portafilter, then run a single shot of water through it, and finally wipe the group down. I've had little to no success with white vinegar solution and the clean cycle.
I had some scaling issues and they were bad and causing some flow issues. However, it was only in the group and I used a vacuum to suck out what I could after using a pick to clean up as much as I could. Tip, I used a drinking straw attached to the vacuum to get into such a small edifice.
Awesome. Thanks for the reply. I have been using distilled water mix with baking soda and epson salt technique. Hope it won’t build too much scale up. Just order sette 270 to go with BDB.
Would you know why my breville barista express it always pulls a different of water.
Always over pulls even after programming to default settings
Thanks ! Breville wants 350$ to fix the machine but I want to try and repair myself
Apologies, but I do not have an answer for this issue. Best of luck on figuring it out.
The issue is probably a faulty flow meter, which is the “valve” that LAI pulled a connector off about 5’10” in...easy to swap out.
Hi good job but from where get the part pls
Or the link to buy the parts
The parts links are in the description of the video.
Thank you!!!
Where can I buy parts for that machine? My steamer works but hot water doesn't come when I just want hot water . I checked all lines and none are plugged . Seems like it pushes pressure right the the metal block where the steam / water switch is . Any help would be appreciated! Thanks
In the description there are links for buying the parts replaced; however, I'm not sure that your solenoid block has failed. If no hot water from your machine maybe the selector valve is malfunctioning or failed. The parts associated with this are: 04.1; 13.6; 12.5. Some say they are discontinued. If you find any of these to be the culprit give breville a call with the PN and see if they have it. FWIW, this is a part I am apprehensive about failing on my two machines.
Here is the link to the diagrams and parts list:
www.ereplacementparts.com/breville-bes870xl-the-barista-express-parts-c-116052_116055_290179.html
We changed out this part (successfully, we thought) and somehow a lot of water sprayed out inside when pulling a shot. We realized it by seeing water seep out underneath and upon opening it back up there were signs of water all over. We can’t tell if the right side of the valve actually broke when reaching a tool through to secure the metal panel on. It wiggles a little and is not as solid as the original metal part (which has more heft than the new, also). We’re going to dry it out and put the old part back on but we’re concerned about what to do next.
You might try leaving the new block in if you don't see it broken (I'm unclear if it is from what you wrote), leaving the top off and turning the machine (with full reservoir). Using a flashlight you might be able to tease out where the leak is coming from. Might just be a line that's not seated all the way or a nicked o-ring. If the latter you can steal some o-rings from the original valve block. I believe there are three you can use from there.
@@lai2703 thank you for those tips! We’ll try it. They did agree to send a new valve and it’s def cracked on one of the small plastic parts. With the old one back on, no more leaks. We’ll definitely try that if needed.
Thank You
thank you very informative
Hello my expresso completely no pressure on meter any suggestions what parts need to change? Thanks
First thing I would check are the lines running to the boiler. These thin plastic lines clog very easily with bits of scale. A majority of failures are going to be blockages. Check that first.
The problem can be corrected if DC voltage is applied to the control of the valve electric coil instead of alternating voltage ... Install a diode bridge.
I can't get the 3 screws under the water tank off because they are rusted. I think I stripped one of them. Any suggestions?
you can get some valve grind compound from an auto parts store and put some on the tip of your philips to give it some more bite. Also, make sure you're using the right size phillips head. I think they are #2 but not sure.....if they're totally stripped you'll have to drill them out and install some new screws.