Do you take before and after photos of customers vehicles? Specifically do you take photos of any scratches or dents to CYA? How do you handle that situation if they are found? Also do you use a legal document the customers signs in case they have stains or problems that you can’t solve?
How do you give a recommendation and not make it sound confusing? I tried doing this with someone new that was asking and I noticed that I made it sound like it was a lot, but it did seem like valuable information.
I know people have their opinions but I believe not knowing how to charge is the biggest challenge. It’s not only in a detail business it’s seen in every business. Your time and work really can’t be judged by anyone else but you the person. Also, working with chemical products should be simplified and safety minded involved between the worker and customer. Never use a chemical on the interior that can cause a visit to the hospital or a lawsuit. Allot of detailers don’t think about the fallout potential of having to go to court over what they spray inside the vehicle causing an asthma attack or an allergic reaction. I had customers inform me to be very careful cleaning or protecting this vehicle. Customers with extreme sensitivity issues requires having a careful amount attention in what products and procedures are safe and healthy.
📗Download The Ultimate Guide To Start Your Detailing Business: bit.ly/3ax3Dtb
Do you take before and after photos of customers vehicles? Specifically do you take photos of any scratches or dents to CYA? How do you handle that situation if they are found? Also do you use a legal document the customers signs in case they have stains or problems that you can’t solve?
ALWAYS look at the car before giving them the final price (this was mine)
How do you give a recommendation and not make it sound confusing?
I tried doing this with someone new that was asking and I noticed that I made it sound like it was a lot, but it did seem like valuable information.
Watching more of the video and he goes over some of it, but it’d be nice to see other examples too.
I know people have their opinions but I believe not knowing how to charge is the biggest challenge. It’s not only in a detail business it’s seen in every business. Your time and work really can’t be judged by anyone else but you the person. Also, working with chemical products should be simplified and safety minded involved between the worker and customer. Never use a chemical on the interior that can cause a visit to the hospital or a lawsuit. Allot of detailers don’t think about the fallout potential of having to go to court over what they spray inside the vehicle causing an asthma attack or an allergic reaction. I had customers inform me to be very careful cleaning or protecting this vehicle. Customers with extreme sensitivity issues requires having a careful amount attention in what products and procedures are safe and healthy.