Tell me a time You Handled a Difficult Situation (Interview Question)

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  • เผยแพร่เมื่อ 23 พ.ย. 2024

ความคิดเห็น • 98

  • @JeffSu
    @JeffSu  3 ปีที่แล้ว +16

    What's your craziest workplace conflict story?
    TIMESTAMPS
    00:00 Intro
    00:57 What the interviewer is REALLY looking for
    01:28 Hear everyone else out first
    02:36 Put needs of business above your own
    03:21 How to structure your answer
    04:28 Full sample answer
    06:29 Summary and Recap

  • @livialone3199
    @livialone3199 3 ปีที่แล้ว +41

    These interview question series of videos are extremely useful Jeff thank you! I’m going to get a new job this year!

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +4

      Thank you Livia! Let me know once you land that awesome new role!

    • @kameshganeshan2894
      @kameshganeshan2894 7 หลายเดือนก่อน +1

      Did you get one?

  • @danielazhang9378
    @danielazhang9378 3 ปีที่แล้ว +5

    CARL is a real eye opening framework! Thanks Jeff!

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      Glad it was helpful Daniela! I made a complete video on that structure so hopefully that one is (even) more helpful :)

    • @danielazhang9378
      @danielazhang9378 3 ปีที่แล้ว +1

      @@JeffSu Watching it now!

  • @AntaneiaElliott-nu7nm
    @AntaneiaElliott-nu7nm ปีที่แล้ว +1

    I always stay calm and relaxed at all times.

    • @JeffSu
      @JeffSu  ปีที่แล้ว

      That's awesome!

  • @whynosync
    @whynosync 3 ปีที่แล้ว +5

    Man these are so gold. Thanks so much Jeff! You are super underrated

  • @shivam10b
    @shivam10b 2 หลายเดือนก่อน

    Bro, this is gold! Really grateful for you putting these out there for us to access

    • @JeffSu
      @JeffSu  2 หลายเดือนก่อน

      No problem 😁

  • @Dwightschrute6669
    @Dwightschrute6669 2 ปีที่แล้ว +6

    I really appreciate your concise information, strategies, tips, and tricks. I'm coming up on a big interview that is quite a bit above my current position. Just from your information I've seen & taken note of I feel much more confident heading into my upcoming interview.

    • @JeffSu
      @JeffSu  2 ปีที่แล้ว +1

      Awesome!!! Best of luck!!

    • @Dwightschrute6669
      @Dwightschrute6669 2 ปีที่แล้ว +1

      @@JeffSu thank you!

  • @spideyfanboy
    @spideyfanboy 3 ปีที่แล้ว +29

    Hi jeff, quick question, when answering interview questions, do you normally speak with such high levels of fluency (like the example answer segment of the video), if so, could you possibly share any tips that could assist in fostering such fluency when reciting an answer. May I also ask if you memorise the answers as prep for the interview or do you improvise the answer on the spot? (at least for typical interview qns and not special, tough ones and situational ones) PS loving the content so far, keep it up bro!

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +60

      Hi Timed Stingray - This is a really good question. So I'm a firm believer of hardwork (I don't think I'm very smart) so when I was first prepping for interviews back in the day, I would literally memorize the answer and repeat it word-for-word. BUT as I soon found out, it comes off as very robotic. So when I practiced (in front of a mirror), I would simply only memorize 1-2 sentences for each part of CARL, then add in "spoken slangs" like "perhaps" "Ah of course" "Sure that sounds awesome" etc. Does that make sense? I even sometimes would pause or say "um" on purpose to make it sound more natural. Since I've been working for a while now and very very familiar with interviews (I interview others as well), I would write down the structure for my answers in these videos and adjust slightly as needed :). Hope this answers your question?

    • @mylesa8567
      @mylesa8567 2 ปีที่แล้ว

      I had the same question. Thanks for answering this Jeff.

    • @TP-bc2pt
      @TP-bc2pt 2 ปีที่แล้ว

      @@JeffSu - One more benefit to the result section of this example, you were able to continue building relationship. This is non tangible value but very critical in orgs

    • @JeffSu
      @JeffSu  2 ปีที่แล้ว

      @@TP-bc2pt Great point!

  • @minxiangwang1850
    @minxiangwang1850 3 ปีที่แล้ว +8

    Your video is so useful!! I get another second-round interview. All you。

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      Woohooooo I still remember when you got the first round! Congrats Minxiang!!!

    • @minxiangwang1850
      @minxiangwang1850 3 ปีที่แล้ว +2

      @@JeffSu Yea, Thursday will be my third round and can't wait to answer this question!

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +2

      ​@@minxiangwang1850 NICEEEE! Best of luck Minxiang and let me know how it goes :). I hope you get asked ALL the questions I made videos for so I know you will pass them :)

  • @chelleyeh505
    @chelleyeh505 7 หลายเดือนก่อน +1

    I truly wish I had seen the video three years ago before my interviews with Google and Dell. >< Thank you for the amazing video you made to help out. Love!

    • @JeffSu
      @JeffSu  7 หลายเดือนก่อน +1

      Never too late 😁

  • @JustLikeHammer
    @JustLikeHammer ปีที่แล้ว +2

    Great video, but I don't like 2 things about particularly this example:
    1. It's way too long, and involves too many details
    2. The learnings you mentioned might look controversial. It sounds like you were not the person who handled the situation, but the manager

    • @JeffSu
      @JeffSu  ปีที่แล้ว

      Thanks for sharing such helpful feedback!

  • @coreyhence2020
    @coreyhence2020 2 ปีที่แล้ว +1

    Thanks, will incorporate this in my upcoming behavioral interview.

    • @JeffSu
      @JeffSu  2 ปีที่แล้ว

      Awesome, best of luck!

  • @Robert-im2tl
    @Robert-im2tl 3 ปีที่แล้ว +5

    Jeff thank you very for these amazing, informational videos. No matter what stage you are in your career. These are golden, keep up the great content 😊🙏🏻

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      You're very welcome Robert! Glad you think so 😁

  • @airy0304
    @airy0304 3 ปีที่แล้ว +5

    Hi Jeff, could you make a video about how to answer the question “tell me a time that you failed”? Thanks so much!

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      It's in the pipeline :), thanks for telling me Airy!!

  • @milkywayseven.o45
    @milkywayseven.o45 6 หลายเดือนก่อน +1

    this is a good vid for me because I'm literally applying for a new job. ❤

    • @JeffSu
      @JeffSu  6 หลายเดือนก่อน

      Best of luck and let me know how it goes 😁

  • @azynstyles6025
    @azynstyles6025 3 ปีที่แล้ว +1

    Thank you for this. I received this question in one of my recent interviews and thought I had answered it properly with an experience of an example inner team conflict. It may have not been the best example. 🤔

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      No worries! It's definitely not that black or white, next time you'll do even better!

  • @nicolecristob
    @nicolecristob 3 ปีที่แล้ว +23

    "the candidate who is suprisingly handsome"

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +3

      But I mean...you agree right 😏

  • @gabrielf614
    @gabrielf614 3 ปีที่แล้ว +2

    I have an interview today and I'm going to apply all your tips on it! Thanks for the advice, Jeff! 🙂

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว

      Best of luck!

    • @gabrielf614
      @gabrielf614 3 ปีที่แล้ว +2

      @@JeffSu After 2 interviews and a trial, I got the job! Thank you Jeff, you have no idea how many people you're helping with your content

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      @@gabrielf614 WOW!! CONGRATS MY FRIEND!!! 😁

  • @andrea_dong
    @andrea_dong 3 ปีที่แล้ว +3

    Great video and editing as always, Jeff! :D
    Just one thing I think I should point out though! While there is a widespread cultural understanding of the concept of “face” (3:05) in Chinese and other Asian cultures, I’m not sure Westerners would have the same familiarity with this concept 🤔 I guess my suggestion would be to avoid using certain jargon that isn’t common knowledge? 😅

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +2

      Thank you Andrea!
      Good catch on that - That makes a lot of sense. I think moving forward I'm going to have to be more mindful of cultural references when making a point. Great suggestion! Hope classes are going well!

  • @jellyace7072
    @jellyace7072 ปีที่แล้ว

    Thank you for this playlist Jeff! I'm going through it to learn how to answer my interviews.

    • @JeffSu
      @JeffSu  ปีที่แล้ว

      Best of luck! And let me know how your interviews go 😁

  • @trinitygao3418
    @trinitygao3418 3 ปีที่แล้ว +5

    interviewer: tell me a time you handled a difficult situation
    me (in shaking voice): good question... whenever I start feeling nervous in a job interview, I just put on my fake glasses to channel that JS energy

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว

      I mean...that's an automatic pass right there 😏

  • @oikazfreda
    @oikazfreda 3 ปีที่แล้ว +2

    Hey Jeff ! This is super useful!
    Can you please do a video on “what is your weakness” ? Thanks a lot 🥺

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว

      Thanks Freda! I might do one down the line!

  • @knowledgepowerhouse5204
    @knowledgepowerhouse5204 3 ปีที่แล้ว +4

    Thanks! Your content is great! But the background Music is quite distracting!

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      Thanks! Yea I've heard that feedback a few times...I'm going to be mindful of making sure the music is at a lower volume moving forward :)

  • @xiaohaoyi
    @xiaohaoyi ปีที่แล้ว +1

    How is it that you are so young but have figured out so many things!

    • @JeffSu
      @JeffSu  ปีที่แล้ว +2

      The secret is...
      I'm not young 😅

  • @Mery143341
    @Mery143341 2 ปีที่แล้ว +1

    Loving the video!! Wishing you were my teacher at university

    • @JeffSu
      @JeffSu  2 ปีที่แล้ว

      Hahaha I definitely would like to be a professor one day. Which country are you in? 😁

  • @souldietnutritionllc2516
    @souldietnutritionllc2516 11 หลายเดือนก่อน +1

    What is your diet? how do you always look like you have so much energy?

    • @JeffSu
      @JeffSu  11 หลายเดือนก่อน +1

      I try to get 7.5 hours of sleep every night and I try to eat as little sugar as possible! 😁

  • @rarahqwbz
    @rarahqwbz 3 ปีที่แล้ว +1

    Well put together video. On another note, may I ask where you got your shirt?

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      I think that one was from Club Monaco 😅

  • @azynstyles6025
    @azynstyles6025 3 ปีที่แล้ว +2

    I have a question here. Is the questions how do you handle a difficult situation vs how do you handle a conflict? I would imagine these two questions seem different. FYI, I clicked the like button 6 times.

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +2

      So a conflict can be a subset of a difficult situation, so technically while those two questions are different, the approach is almost similar 😁
      By the way clicking it 6 times means you still didn't like it 😭

    • @azynstyles6025
      @azynstyles6025 3 ปีที่แล้ว

      I see! Thank you for the clarification. I clicked the thumbs up button just once more.

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว

      @@azynstyles6025 Hahahaha thank you!! 😂

  • @gabrielamagrani1506
    @gabrielamagrani1506 3 ปีที่แล้ว +2

    Hey Jeff, I loved the tips. Could you tell me applying for a Jr.Web Developer position without much experience in the job market, what would be an idea answer? Thanks (:

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว

      Hi Gabriela, thanks for the comment and question! If you're a fresh grad I'd definitely talk about any school projects where you dealt with difficult teammates (or even a difficult professor), the same tips apply, best of luck! 😁

  • @tasin5541
    @tasin5541 ปีที่แล้ว

    Can a difficult situation be technical? Like for a programmer they can have difficult tasks that they had to do a lot of research on and discuss with the team (no conflict). Does that qualify as an answer to this question?

    • @JeffSu
      @JeffSu  ปีที่แล้ว +1

      The short answer is "yes" but the way this question is phrased - handled a situation - suggests that the interviewer might be looking for something a bit more complex that a technical issue (i.e. human interaction and conflict)

  • @qianmao3518
    @qianmao3518 3 ปีที่แล้ว +1

    Thanks Jeff for sharing these awesome asset super helpful and useful!:)

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      You're very welcome 😁😁

  • @w.w.sakbeh571
    @w.w.sakbeh571 3 ปีที่แล้ว +5

    Seeing Jeff, the handsome nerd guy with glasses, and Nelson Mandela all in the same video. Life is good!

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +1

      Awwww thank you Sam Beh! I'm glad you were able to tell between Jeff and the interview candidate because people have told me we look so alike.

  • @muhammadadeel558
    @muhammadadeel558 2 ปีที่แล้ว +2

    Day 16 aha aha , you didn't see that coming .

    • @JeffSu
      @JeffSu  2 ปีที่แล้ว

      I honestly...didn't 😅

  • @freddiejonesy6168
    @freddiejonesy6168 ปีที่แล้ว +1

    Can you turn the music off?

    • @JeffSu
      @JeffSu  ปีที่แล้ว

      Thanks for the feedback! I'll definitely take that into account moving forward 😁

  • @businessmanph
    @businessmanph 3 ปีที่แล้ว +2

    carl + star = STARL

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว

      Hahaha yes! That works too 😂 (if the answer isn't too long)

  • @emilycho6203
    @emilycho6203 3 ปีที่แล้ว +6

    6:29 Hahaha I just can’t

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว +2

      😇

  • @firdausismail3020
    @firdausismail3020 ปีที่แล้ว

    I like this outfit on you 😍

    • @JeffSu
      @JeffSu  ปีที่แล้ว

      So you don't like my other outfits? 😭

  • @KittenBowl1
    @KittenBowl1 ปีที่แล้ว

    I don’t get why Asian dudes tend to throw a “humor” dubbed with their appearance boost line lol. 😅 I’m Asian too though not Chinese, this is like 5th time a dude throws a look boosting line dubbed as humor. Like last time when I said “sorry we had to meet this way you’re a nice guy”. And this was a serious topic. Then he said “nice and cute ;)”…insecurities of some sort is it?? I didn’t get this at all. I’m an Asian female, and he was Chinese American not in his home country but in my home country. I don’t get Asian dudes though I’m Asian myself only except I’m female.

    • @JeffSu
      @JeffSu  ปีที่แล้ว

      Thanks for sharing your perspective 😁

  • @akshitsharma3181
    @akshitsharma3181 2 หลายเดือนก่อน

    I love you

    • @JeffSu
      @JeffSu  2 หลายเดือนก่อน

      Thanks!

  • @muhammadadeel558
    @muhammadadeel558 3 ปีที่แล้ว +2

    Day 15

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว

      Thankful x15 😁

  • @cw3354
    @cw3354 2 ปีที่แล้ว +1

    We want to see more skin and those muscle arms

    • @JeffSu
      @JeffSu  2 ปีที่แล้ว

      You and me both buddy 😂

  • @muhammadadeel558
    @muhammadadeel558 3 ปีที่แล้ว +1

    Day 14, No comments

    • @JeffSu
      @JeffSu  3 ปีที่แล้ว

      14 was the original goal right? 😂

  • @roycrxtw
    @roycrxtw ปีที่แล้ว +1

    Stop doing the action at the end of this video. The sounds is quite annoying. I really want to give your video a like, but...

    • @JeffSu
      @JeffSu  ปีที่แล้ว

      Oh interesting! What do you not like about it 😁

  • @muhammadadeel558
    @muhammadadeel558 2 ปีที่แล้ว

    Day 17

    • @JeffSu
      @JeffSu  2 ปีที่แล้ว

      Niceeeee 😁😁