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i opened my version of it and it had exactly the same issue with the wheel not being attached and mine also shorts on points at a slow speed. as much as i love the model the shorting makes for poor running at times.

Love the sound, very realistic.

Glad you got the problems sorted out.

Hi there, this reminds me of a problem I had with HM7000 decoders fitted in my TT locos. My decoders would pair with the app and connect, but would not move nor play sounds. This turned out to be due to issues with the power supply (I was using an analogue controller set to full as per the original advice), which disappeared once I used a DCC power supply

Waow bella!!!..... 😮

well done

Until it stopped, it looked magnificent and sounded nice too. A real shame. I had so much trouble with a Hornby HM7000 decoder, even with it going back to Hornby, that it still wouldn't work properly and eventually died completely. I gave up in the end and fitted a Laisdcc decoder to my Q1 and it now runs smoothly, albeit without sound. I have had a couple of derailments on my layout, but each time the controller reacted and cut the track power. I often wondered if I should have stuck to dc analog control, where everything worked fine, but after persevering and fitting stay-alives to all locos, it is now OK. Your layout looked great, BTW.

DERAILMENT ISSUES OF ALL HORNBY OO STEAM MODELS Running modern Hornby steam models has a number of issues relating to spurious derailments. First modern models (Post 1990) are made to suit CODE 75 track. Code 75 track has finer tolerances through pointwork checkrails & Frogs than old Code 100 track. Which means modern wheelsets have a narrower tread, not such deep flanges and a DIFFERENT BACK TO BACK Measurement, from old Code 100 wheels. My layout has over 100 steam locos and over 50% are Hornby. ALL Hornby steam locos I have found have a slightly too narrow back to back measurement NOT suited to Code 75 track, as do all their locos but not their carriages ! As a result you MUST use a Code 75 "Back to Back" Gauge to force gently between all the wheels on these locos, which will part them by a further 0.25mm. Most derailments due to this issue occur passing through pointwork. Modern models will NOT run properly on old Code 100 track, which is why this type of track is now virtually extinct in most European countries other than Spain & Britain. Where modellers appear to totally fail to understand the NEM agreements of the 1989 Conference in Germany on NEW Model Standards for Europe. (The USA has its own standards including code 83 track not suited to European models) !!! "Back to Back gauges" (made in brass) are available from more specialist Model shops in Britain, such as Marcway in Sheffield (but NOT Spain.) Too many LARGE Hornby steam locos are underweight to haul realistic 12 car trains, on the level. Some have required as much as an extra 100g of weight, especially the Hornby SR Lord Nelsons. Large steam locos need to be at least 300g (excluding tender) to avoid wheel slipping, which can damage the gearing and motors. Another issue with Hornby tender locos is of course the problem of the 4 wire connection between loco & tender. This often hangs too low, and can snag in pointwork. It is also vulnerable to assembly faults. I have had half a dozen Hornby locos fail, soon after being put on the track. In each case I found one or more of these wires had been damaged between the cab floor & chassis. Which required taking the loco apart to repair the damaged wires. NEM The NEM standard coupling pocket was unfortunately set for the larger HO market, so is slightly to low to suit British OO models. Having said that a number of British outline models from ALL the manufacturers often get the agreed height incorrect, and Oxford Rail have their own ignorant ideas of what the size of NEM pockets should be, especially on some of their wagons. Any NEM coupling should fit any NEM pocket, but some are just not produced on fine enough tooling creating minor size issues. I don't use the NEM Coupling (only the pocket). Instead I use the Kadee USA (British Buckeye type coupling). Designed to fit the European NEM pocket. Part numbers 17, 18, 19 & 20. (17 has the shortest NEM shank and 20 the longest). Being a magnetically uncoupleable type of more realistic looking coupling, they help on my large exhibition layout, as trains are often out of reach. So I've have used these for Decades, on all my exhibition layouts. CURVATURE A major issue few seem to understand. A real life Flying Scotsman cannot negotiate a curve tighter than 4.5 Chains (297 feet radius) or 1196mm in OO scale (around 4ft). And that's only at walking pace. A real life 40mph curve works out at around 5ft Radius in OO scale. So the more realistic a model becomes the more issues it will have with absurd tramway type radius curves. Indeed such horrid curves will also consume much of the locos power, leaving a lot less to haul any vehicles, as Real & Model trains do NOT have "differentials" in their axles like road vehicles !!! As I run full length realistic train formations up to a loco & 13 coaches, and I require for realism all corridor stock gangways to actually touch, and loco to tender gaps to be reduced to real life. I long ago discovered that the minimum RADIUS necessary is 5ft. (Diameter 10ft). This also hugely improves the running characteristics of ALL models, and itself abolishes roughly 95% of derailments, and makes locos run so much more smoothly and fluently. Being a real railway Engineer I expect my model locos to be able to move smoothly at a scale HALF WALKING PACE. Which has meant a number have had to have their chassis rebuilt to remove microscopic inaccuracies in production ! Happy Modelling. 😊

Made in China Everything they produce is sub standard shit

So pleased to see you have recovered full functionality again. Whilst listening to the loco on it's empty tender off run and as it passes through the tunnel I can hear what sounds like a slight short pause as if the loco is slowed for an instant, it may be worth checking for a track gauge pinch or kink within the tunnel. I have run the video a few times and I'm pretty sure something is occurring out of sight.

Lovely engine, pity you have had to do so much to it though.

Loco looks beautiful.... but fails totally during the first try out....What a bummer...But then, what can you expect from a British company like Hornby ? As someone else already commented, cheap Chinese crap sold for high price.... you truly deserve better.... Try to get a replacement, or your money back...Trying to repair it yourself might be elusive, expensive, with no guaranteed success.....

You say return it on your next trip to UK so I understand it is tempting to try fixing it yourself but as someone said in another video if that was your mobile phone or PC you would not start looking for the problem and trying to fix it you would want it replaced. Hornby and others have no quality control these days and sell us models at huge prices that have bits falling off or just don't work. I have got fed up of Hornby now and hardly bought anything last year. I want a steaming Black 5 and was offered a Scotsman at a good price but declined, at one time I would not of hesitated getting it and the Black 5. They seem to make things more for collectors to display rather than models with a bit less detail that actually work for years.

I used to have a layout, garden and loft. Long since packed away. I even bought a loco a few years ago, that was selling for half price, in a drunken stupor, and has never been run. While I can see the advantage of DCC the sounds would drive me mad after a few minutes. OK you probable can turn them off, but you are paying a lot of money for something I personally wouldn't want.

I bought one. Sent it back it leaked and would not move. They sent a new one. The steam stopped working. Now I can’t switch to DCC. It’s now running badly. Going to scrap it. Cant afford postage to send it back as I’m a pensioner. I saved for this it’s rubbish I have a railroad loco far superior to this.

I bought one. Sent it back it leaked and would not move. They sent a new one. The steam stopped working. Now I can’t switch to DCC. It’s now running badly. Going to scrap it. Cant afford postage to send it back as I’m a pensioner. I saved for this it’s rubbish I have a railroad loco far superior to this.

Hi. Mines stopped working aswell, tried to get it back on bluetooth nothing. Tried to use normal dcc controller, nothing. Emailing back and fourth eventually i called hornby. They managed to get someone to talk over the phone and we finally after about 40mins get it up and running. Touch wood had no problems. Hopefully you get you model fixed. It is alot of money to fork out.

What caused the initial derailing?

For the amount of money you paid, it should have gone straight back as soon as you saw it, rather than trying to sort it.

Have you tried a decoder reset on the programming track ? Usually CV8 to value 8 does the trick. Worth a try in every case of an apparent fault. If the decoder seems to respond to re loading but won't drive on the track then it could just be confused rather than dead.

I know of people who are on number three and number four total replacement. This project is going to cost Hornby dearly; as their reputation is shot to total shit-house!

Well! I could not afford to go DCC, and the more I read about the problems, the happier I am! I have about 24 steam locomotives of Hornby and Bachmann ranges. They all run very well, I am using a 60+ year old Hammant & Morgan "Clipper" power unit. That has transformer control and works very well with modern motors right down to slow speed and no jerky stops. The worst locomotive I have is a Dapol Class 73, it is a very poor runner. I have several SR EMU's and they are all excellent models and runners.

INSANE PACKAGING OF BRITISH OUTLINE !!! First grouch I've always had with British outline OO has been the packaging. Why they can't use the simple clear plastic cases used by European & Japanese manufacturers, which means the model can be on the rails in seconds, I don't know. What this all means is that with large exhibition layouts you literally need HOURS just to get the stock unpacked and on the rails. Meaning you have no choice but to build special carrying trays. My 4 track mainline layout has 130 locos 450 coaches, along with 290 wagons !!!!

Oh, I was enjoying that Richard. Very disappointed for you. P.s. my grandad was a fireman on the Flying Scotsman. I'd like to have heard Scotland the brave! You'll crack it.

I do hope you can get it sorted and can let us know of a successful outcome. Hornby raise people's expectations with such high prices but they do still seem to have a rather patchy record with some models over the reliability. Speaking to my local model shop though suggests that Hornby are no worse than several other manufacturers. Hornby's repair service can be quite good as well providing there is not the difficulty you have due to being abroad. I do wonder, like some others here, if the problem here is simply to do with the chip but, as a person who only runs their models on analogue, I am surprised that a simple derailment can cause such a drastic reset.

It's the curse of the over complicated DCC fad.

I would just like to say I have a long list of Hornby locos spanning from 1990s to the latest Tyne dock 9f. I have around 35 or 40 .with the exception of ages related failures and minor issues they have all provided hours days weeks months years and decades in some cases of fun and joy.i have been medically retired for 4 years and run my locos daily and before that for at least an hour a day. It's true the latest models are having issues but that's due in part to making them into over complicated models. I think it's unfair to say they are crap because there made by 14 and 15 year olds. Chine makes billions of items and spares for all manner of things and failures rates are very low on the whole .they are too costly but that's because they are adding more and more gimmicks that modellers don't really need.

Bachmann is much better

More expensive Hornby crap

I'd return it to where you brought it. The retailer should have a postage paid option.

Yep I would unassign then delete the decoder rescan and reload the sound profile I had to do this for mine although for a difference reason

I had a similar issue with a sound decoder in an Accurascale manor. I put it on the rolling road to run in. It ran for 10 minutes, I stopped it for a second and it wouldn't start back up, all dead. I had bought it locally (West Australia), took it back to the shop and they got the chip replaced under warranty from Accurascale. I have a number of the Accurascale SF Manors and all the others have been ok so far. I also have this Hornby Scotsman but haven't run it yet as only just picked it up so fingers crossed.

Send it back

I've no sympathy for anyone who purchases Hornby made in China crap. I stopped purchasing Hornby once they defected to China.

A small trick i discovered here in Western Australia. A lot of places ask you return in original box for warranty claim. I bought a train set which pretty much confirmed. Some track joints were damaged. The box is so they can put straight back on shelf and resell. Eventually someone will just put in trash and not take bake. I actually returned to a different store as nearest but original had nil stock. Next day they had one in stock.

The reason you had so much trouble with a grand new model is because it's made by HORNBY and as such is ABSOLUTELY CRAP made in China by schoolgirls 13 -14 yr old getting $5 a week if they are lucky then it's sent to UK and Hornby charge ridiculous prices for it even though there is little or no quality control I bought 2 locos from them ONE DIDNT EVEN RUN 1 foot this meant a complete strip down to repair faulty wiring and re-alligning the gear drive so it meshed correctly the other ran superbly in a forward direction the only trouble was it wouldn't run in reverse faulty wiring was problem WHAT I SUGGEST HORNBY DO IS TO INCLUDE A COMPLETE WIRING DIAGRAM AND A SET OOF TOOLS AND SPARE PARTS IN EVERY MODEL THEY TRY TO SELL WHAT A crappy product the consumer derserves more

That's the exact reason I don't do DCC. Cheers from eastern TN

Is the smokebox door properly mounted? It looks off to me.

I would want my money back.

I'll just complain, return and ask for a replacement (or money back). You likely have spend several hundred pound on that loco. Its falling apart from the start. Then the chip goes 'BANG'. I'm guessing Peter your a feller not like to kick up a fuss. However if they can't deliver a product after charging you that much, its just robbery.

Send it back for a replacement or refund.

Sorry to hear about the decoder. I have only just gotten into DCC recently, but from my understanding, Hornby has never been great with DCC from a hardware angle. It is a shame because she would be an amazing model if she worked properly. My only Hornby DCC chip is an old TTS sound decoder, and it works, but sometimes it doesn't like to respond to commands, and you have to hit the button a few times. I hope your loco gets sorted out soon.

Sorry to see you had bad luck with the Scotsman hope you will be able to sort it out cheers Patrick Quinn IRL

Hi, sad to see it all go wrong so soon. If you replace the decoder for anything other than another Hornby one, do you risk the smoke being out of sync? I commented on your video because I recently had an A4 tts decoder that reset itself to 3 after a short like you had crossing a point. I had it in pieces trying to figure out why nothing would work before it dawned on me what had happened. All the best, hope you get it sorted soon.

I'm sorry to see you're having issues. I too had a similar issue under bluetooth control through the app. I had to completely remove the decoder from the app (delete loco and decoder) and go through setup again. I contacted hornby, and that's exactly what they advised me to do. I hope Hornby can sort it for you.

i wont buy hornby locos anymore as the quality is very bad to say the least.

That’s disappointing, hope you can get a quick resolution. Cheers Peter.

good stuff my late father spent some time in the goods link at 52b working on v2/k3/b16/9f locosonce the diesles arrived a1/a2/a3/a4 got put on this work

What a fantastic layout!

A truly excellent layout. It's great to see it on YT. The rearrangement of the lamps on the front of the V2 made me smile. Thanks for sharing.