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The one that goes over the carbon filter?

Hi! Please refer to our Z-3000 Replacement Filter page on our India website, clicking on the link to shop: www.trusens.com/en-in/p/air-purifier-replacement-filters-uv-bulbs/dupont-replacement-filter-3-in-1-hepa-drum-for-trusens-z3000-air-purifier-1/

did you get a fix or replacement? ive rad this issue on other expansive units, thy say it has to o with the filter adhesive , i wondering if you solved this issue

Hi Camilla, thanks for your question! The TruSens Z-3000 is an air purifier only. To learn more, we encourage you to visit our site at: www.trusens.com/shop-air-treatment/

No me

The numbers and colour indicate the air quality reading, taken by the Remote SensorPod, in the room where the air purifier is located. Readings between 0-50 will illuminate Blue, indicating Good air quality. Readings between 50-100 will illuminate Yellow, indicating Moderate air quality. Readings between 100-500 will illuminate Red, indicating Poor air quality

Hi Dennis! Every TruSens Air Purifier comes with a HEPA Filter and Carbon Filter included. We also offer specialty filters in Allergy & Flu, Odor, and Pet. Learn more here: www.trusens.com/shop-by-solution/

Yes indeed, one of a kind for sure

Hi Paul, Thank you so much for taking the time to leave us this amazing comment! We are glad to hear you're enjoying your TruSens Air Purifier and appreciate the helpful feedback.

Hi, i cannot decide between z1000 and z2000. i read that you have both of them. i do not need extra square meter which comes as a feature of z2000, but i am not sure because filters of z2000 looks bigger and it has a screen. Appreciate any suggestion☺️

Hi Paul! We appreciate the kind review of your experience with TruSens. We are glad to hear you're enjoying your TruSens Air Purifier!

Hi there! After you’ve replaced the HEPA Filter, Carbon filter, or UV bulb, you’ll need to reset the indicator. This is a very easy, as all you need to do is hold the “Reset” button until the indicator turns off. (The Reset button will also turn off) For full instructions, refer to the owner's manuals here: www.trusens.com/support/owners-manuals/

Hi Junior, we are disappointed to hear that your experience with TruSens has been anything but stellar. Please feel free to contact our Customer Support team at support@trusens.com or 1-833-878-7367 so a Customer Support representative may further assist you.

Hi Robin, thanks for your interest in TruSens! The CADR values vary based on the TruSens Air Purifier model. Please see the CADR ratings for each TruSens Air Purifier here: www.trusens.com/faq/

Hi Cyril! The TruSens Z-1000/Z-2000/Z-2500 Air Purifier models include a HEPA-type filter and the TruSens Z-3000/Z-3500 Air Purifier models includes a True HEPA filter. HEPA-type filters capture particulate matter as small as 0.3 microns. True HEPA filters capture more than 99.97% of these particulates, down to 0.3 microns. We also offer specialty filters that all contain True HEPA and are available in every size. To learn more, visit: www.trusens.com/

Hi William! Yes, TruSens Medium Air Purifier models Z-2000 and Z-2500 both capture particulate matter as small as 0.3 microns. This allows them to capture the dust, pollen, mold spores and other common airborne particulates. We also offer a Specialty Allergy & Flu Filter that captures 99% of airborne allergens. Learn more at: www.trusens.com/shop-by-solution/allergy-flu/

it senses the contaminates in the air and tells the machine what to do.

Hi Ammar! The SensorPod is an air quality monitor. Placed across the room, SensorPod communicates to the TruSens Air Purifier so it can adjust the fan speed as needed. Learn more about the TruSens SensorPods here: www.trusens.com/air-treatment-technology/sensorpod-air-quality-monitor/

The UV bulb within the purifier's filter chamber is on when the sun symbol is white. The sun symbol will glow red when it is time to replace the UV bulb. While resetting, the reset button should be held until the sun indicator turns white. Hope this helps answer your question! For more information check out our Owner's Manual at www.trusens.com/support/owners-manuals/ or Customer Support at support@trusens.com or 1-833-878-7367

did your filter ever get dirty? or? How did you know it is a time to replace?

The washable Pre-Filter does not need to be changed -- simply rinse with water, air dry, then re-use. It captures large particles such as dust and pet hair. The HEPA lasts about 12-15 months. It captures particulate matters that we can not see with the human eye, as small as 0.3 microns. The Carbon Filter lasts about 3-4 months. It removes certain gases and odors. The UV Bulb lasts about 2-3 years. It kills viruses, germs, and bacteria that can get trapped in the filter. And yes, TruSens is ozone free :)

Thank you @@phillipkay17 ! As mentioned, the purifier is equipped with replacement indicators that will notify you when it is time to replace the Carbon, HEPA filter, or the UV lamp. However, you can generally plan on replacing the Carbon every 3-4 months, HEPA filter every 12-15 months, and the UV lamp every 1-3 years. TruSens air purifiers feature a UV-C bulb that operates at 254 nanometers. Light at this wavelength is not capable of creating ozone.The UV light can also be turned off, allowing you to control if/when you want to run UV. All TruSens products can be found on TruSens.com . Replacement filters and UV bulbs are specifically found at: www.trusens.com/c/replacement-filters-uv-bulbs/?srt=relevance Hope this helps!

We are so happy to hear you're enjoying your TruSens air purifier!

It's simply a UV lightbulb inside that destroys bacteria and viruses. It's good for an air purifier to have one. Since the UV lamp is inside (and you're not exposed to it at all) it's completely harmless to human beings. It definitely bears more benefits than risks! Do you own research though, of course!

Thanks@@Olibelus ! As mentioned, our purifiers include a UV-C type ultraviolet light to reduce the growth of microbes on the surface of the filter. The UV-C bulb operates at 254 nanometers. Light at this wavelength is not capable of creating ozone. Our purifiers are certified by the California Air Resources Board (CARB), whose requirements include a strict limit on ozone emissions. The UV light can also be turned off, allowing you to control if/when you want to run UV.

Good question! Please reply I want to know too. I just picked up one today z-2000 so far it’s working fantastic!

@@Offdaheazy Hi there! TruSens air purifiers feature a UV-C bulb that operates at 254 nanometers. Light at this wavelength is not capable of creating ozone. Our purifiers are certified by the California Air Resources Board (CARB), whose requirements include a strict limit on ozone emissions. The UV light can also be turned off, allowing you to control if/when you want to run UV. The purifier is equipped with replacement indicators that will notify you when it is time to replace the Carbon, HEPA filter, or the UV lamp. However, you can generally plan on replacing the Carbon every 3-4 months, HEPA filter every 12-15 months, and the UV lamp every 1-3 years. Hope this helps!

@@TruSens hi, why would you even want to switch off the UV light?

@@squalomik88 so that the bulb lasts longer, it's ok to leave the light off for a few hours a day.

should say in the manual

The purifier is equipped with replacement indicators that will notify you when it is time to replace the Carbon, HEPA filter, or the UV lamp. However, you can generally plan on replacing the Carbon every 3-4 months, HEPA filter every 12-15 months, and the UV lamp every 1-3 years. For more information, the TruSens Owner's Manual can be found at: www.trusens.com/support/owners-manuals/

Hi Cosima, thanks for commenting! We will share your feedback with the team. All TruSens Owner’s Manuals, including instructions on resets, are found on our site here: www.trusens.com/support/owners-manuals/

Hi there! TruSens air purifiers react to changes in air quality, stemming from seasonal or everyday sources - allergens, pet dander, cooking odors, mold spores, to name a few! You can rest assured the purifier will adapt to any changes.