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Very nice! Is this just a one-way integration? Could you make a bi-directional one as well? :) Thanks a lot!

instead on selecting "incident.assignment_group", if we select "Incident.*" then it has to hide all the fields for the ITIL user right?

Very helpful, thanks!

Understood about deactivation of flow but If we delete flow still will it work for already attached requested items?

Wow by far the best video out there! Do you have one in how to do email layout? Especially how to add a layout to the RITM and SCTASK email notification?

I was testing this out just now and I ddin't find any created records in the sys_user_has_role table for the user that gets the time limited access. Do you know where these role to user relationships are created? Because looking at a user record who has a time limited access, the role list is empty.

I think 5 ACLs are enough for last 2 columns we can create * ACL and give role c?

th-cam.com/video/l-TyB5w7-q0/w-d-xo.html

What kind of certification needed for RPA in service now? What are the must prerequisites certificates in servicenow in order to learn servicenow RPA if we are new to service now

Hi Hardit Singh, You are doing an excellent job! I would want to see more videos like these (topic-specific interview questions).

Love you Paaji !!!

Hi, I use this tool to raise access requests for my team members, will I be able to get a report which shows me requests raised by me and the status of that

Hi hardit I have a requirement that I want to get record producer variables on report?

Thank u so much sir for uploading this video ,today my all doubts got cleared about notification and their types .Keep uploading videos like this.

Thanks a lot for the best explanation.

This video Covers Flow designer , with catalog item variables , Error handling and email notification in single video great man. Thanks

Thanks

how to get url link for individual incident exported to excel

Very well Done ! Easy to understand !! Thanks !!!

very easily i understood thankyou

Thanks for creating such an informative video, please create one more with Acl with few use case for bit complex ACL

Thanks

If the customer has ITSM enterpriise version OR GRC they have Approval Engine/Approval Configurator plugin which can handle complex approval rule without any script .

I learned a lot with your vídeos. Im brazilian!

Nice man!!

current.openedBy itself will get you sysid right, as it is a reference field. Why we need to add it specifically again? Also, why didn't you add iniSAYSid.update()? Please let me know. I am also learning

Thank you Hardit Ji for sharing insights on Rich text Lebel and especially Limitations 😊

Hello Sir, I want to create a change report with TAG, CAG and LCAB approval details

thank you

Link to the Cybersecurity Essential Training : www.isc2.org/landing/1mcc

Hii hardit I am having some issue when we do this automation every time it is showing only one incident not like when we add manually it will show all incidents which are having same tags.

Sir Im a fresher graduate 2024 ( July ) and Im unemployed can i. Go in service now what will be roadmap

Hi great video but could you help me with reject option for the chat , like if we click reject the service portal chat should be terminated,but for me it keeps showing routing for agent how to fix that

Hi, thanks for sharing the video! 😊 I have a request as an admin: I need to update the password policy specifically for all admin users. How can I apply separate password policies for admins and non-admin users? In other words, where can I configure which password policy applies to different groups?

I want second level of approval to trigger to user manager if he doesn’t respond to the ritm. How to do that

Great initiative Hardit Singh 😊

great session ,when will be next session for grc.

Wow Great

as always, very well explained

Merci !

Useful session,what is the difference between initialize vs new record vs IsNewRecord vs insert

Nice

Well done.. this is the most simple and well delivered explaination

When a user changes the "Priority" value in the list, if the priority is set to Critical , the "State" field is updated to new how to do this scenario with on cell edit??

Hi Hardit, We need to change the two settings (Properties & flow reporting setting) or one setting is enough (properties or Flow reporting setting)?

And also In Flow Designer , flow reporting settings I'm able to see the two options only

Hi Hardit, In Xanadu version, those options are not showing, then what options we need to select. The options are a.) Runtime states and durations only b.) All configuration and runtime values (For debugging only)

If the user is having Admin role show only priority 1, category-hardware, state - new tickets. (before - query). please can you tell me this requirement

Thank you so much. It will work in Washington DC?

I have created my project in global using service can i save them before losing ?