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User Experience Center at Bentley University
United States
เข้าร่วมเมื่อ 15 ม.ค. 2015
The Bentley User Experience Center is a global user experience consulting group based at Bentley University. Established in 1999, we have provided hundreds of clients around the world with user experience research, design, and strategy services.
Our unique position as consulting group within Bentley University allows us to provide clients with expertise and solutions that drive better business outcomes. We are a small team of UX experts who bring decades of working experience in the industry. Our affiliation with the master’s program in Human Factors in Information Design allows us to leverage graduate student talent to work under the direction of our small team of UX experts on client projects.
Our unique position as consulting group within Bentley University allows us to provide clients with expertise and solutions that drive better business outcomes. We are a small team of UX experts who bring decades of working experience in the industry. Our affiliation with the master’s program in Human Factors in Information Design allows us to leverage graduate student talent to work under the direction of our small team of UX experts on client projects.
Where is Your UX Compass Pointing? A Case Study of a New Experience Scorecard Webinar
Most UX metrics are focused on measuring an experience with products and services during, or immediately after an interaction. However, the residual sentiment or feeling someone about a product or service long after the experience is also critical since it drives future behavior, such as retention (revisits), new product adoption, purchase decisions, and recommendations to others.
In this webinar, we will share a case study that measures overall product sentiment from a holistic perspective, including usability, design, content, brand, and emotional experience with three different streaming services (Netflix, Amazon, and Hulu).
In this webinar, we will share a case study that measures overall product sentiment from a holistic perspective, including usability, design, content, brand, and emotional experience with three different streaming services (Netflix, Amazon, and Hulu).
มุมมอง: 144
วีดีโอ
An Introduction to Experience Research
มุมมอง 843 ปีที่แล้ว
Lena Dmitrieva, Senior User Experience Consultant at Bentley User Experience Center, discusses an emerging experience research framework that integrates user experience, customer experience, and other disciplines that allow us to get a much more holistic understanding of a user's experience.
The Direction of Accessibility Guidelines - What UX Pros Need to Know Webinar
มุมมอง 2.7K3 ปีที่แล้ว
In January 2021 the W3C published the first working draft of the W3C Accessibility Guidelines (WCAG) 3.0. This specification presents a new model and guidelines to make web content and applications accessible to people with disabilities. WCAG 3.0 supports a wide set of user needs, uses new approaches to testing, and allow frequent maintenance of guidelines and related content to keep pace with ...
Seeing the Big Picture: The Development of an Experience Scorecard Webinar
มุมมอง 8114 ปีที่แล้ว
Bill Albert, Executive Director of Bentley User Experience Center, introduces a new scorecard taking into account four critical aspects of an experience: usability, emotional experience, design, and brand.
Bentley User Experience Center Boot Camp
มุมมอง 204 ปีที่แล้ว
Bentley University's UX Boot Camp is a one-week intensive program offered once a year at Bentley University. The Boot Camp offers a powerful combination of presentations and applied workshops led by Bentley faculty, and an expert panel comprised of industry leaders. Learn more at bentley.edu/uxbootcamp
Bentley User Experience Center
มุมมอง 454 ปีที่แล้ว
Bentley University User Experience Center (UXC) is a global user experience consulting group based in Waltham, MA, just minutes from Boston. Since its foundation in 1999, the group has helped hundreds of clients around the world with user experience research, design, and strategy services. The UXC provides clients with rich actionable insights that drive design innovation and maximize impact.
Telemedicine in the Time of COVID-19 Webinar
มุมมอง 2214 ปีที่แล้ว
The Bentley User Experience Center hosted the webinar "Telemedicine in the Time of COVID-19" on September 22, 2020. They discussed their study of the telemedicine experience of patients and healthcare providers since the onset of the global COVID-19 pandemic, including ways to improve the end-user experience with telemedicine systems.
Bentley User Experience Center UXC Formerly the Design and Usability Center
มุมมอง 247 ปีที่แล้ว
Bentley User Experience Center UXC Formerly the Design and Usability Center
Bentley UXC Partners with Ericsson to Conduct Consumer Research
มุมมอง 837 ปีที่แล้ว
Bentley UXC Partners with Ericsson to Conduct Consumer Research
Bentley University UXC Helps EBSCO Understand the Needs of Users with Vision Disabilities
มุมมอง 807 ปีที่แล้ว
Bentley University UXC Helps EBSCO Understand the Needs of Users with Vision Disabilities