- 2
- 23 432
SalesforceStepByStep
เข้าร่วมเมื่อ 1 มี.ค. 2022
Hello,
Learn Salesforce step by step.
Learn Salesforce step by step.
How to Setup Email Relay In Salesforce with Google
This video explains
1. What is email relay?
2. Why do we need email relay?
3. How to setup email relay in Salesforce and Google?
4. Demo.
Salesforce IP address link: help.salesforce.com/s/articleView?id=000355539&type=1
Email Relay docs: help.salesforce.com/s/articleView?id=sf.emailadmin_email_relay_overview.htm&type=5
00:00 - Intro
00:16 - Topics
00:40 - What is email relay
01:52 - Why you need to implement?
04:46 - Email relay setup
06:48 - Google Setup
09:59 - Demo
1. What is email relay?
2. Why do we need email relay?
3. How to setup email relay in Salesforce and Google?
4. Demo.
Salesforce IP address link: help.salesforce.com/s/articleView?id=000355539&type=1
Email Relay docs: help.salesforce.com/s/articleView?id=sf.emailadmin_email_relay_overview.htm&type=5
00:00 - Intro
00:16 - Topics
00:40 - What is email relay
01:52 - Why you need to implement?
04:46 - Email relay setup
06:48 - Google Setup
09:59 - Demo
มุมมอง: 7 739
วีดีโอ
How to prevent emails going into SPAM | DKIM Setup Salesforce
มุมมอง 16K2 ปีที่แล้ว
Hello Everyone. My name is Dattaraj Deshmukh. Purpose of this channel is to share learnings and to provide step by step instructions to implement out of the box features and configurations available on Salesforce platform. Today's topic: How to prevent Salesforce emails going into SPAM by implementing DKIM #legitimateemails #sendlegitimateemails. #dkim #salesforcedkim #emailsdkim
You explanation is fast. There is a difference between the level of your skill and the learner's skill. Most of the time you assume everything is explained.
Can anybody help me with my Salesforce not landing in the oulook inbox it's sent in a spam box
if you have 2 domains and set-up 2 DKIM's how does SF know which one to route it through on creating the email in SF from say a contact
It will map to the domain you used for sending that email.. when an email is sent from SF, you have to select ‘From Email’. that selection will decide on domain to route through
I'm still getting the same spam warning in my inbox. Steps I followed: 1. Create a DKIM 2. Update the CNAME and Alt CNAME in DNS server 3. Activate the DKIM key. Please let me know if I missed anything Note - Organization-Wide Addresses is also added
Whats your email deliverablity settings in Salesforce?
@@salesforcestepbystep3502 Thanks for the reply Under email deliverablity setting I'm getting 'Email domain filters' & 'Email Relays' and there is no records in both of them, both are empty.
@@salesforcestepbystep3502 Thanks for the reply Deliverablity setting: Access level - All email All are unchecked except 'Enable compliance with standard email security mechanisms'
My question is, when we generate and update DKIM Key, after that, for inbox deliverability, is the reputation of Salesforce IPs used, or is it based on the reputation of the domain and sender ID? After adding DKIM, does the impact of email sending activity come on the domain and sender ID reputation, or does it affect Salesforce IPs? In my opinion, getting DKIM approved and sending emails does make a difference to our domain and sender ID reputation. If you have clarity on this matter, please let me know.
sorry, no idea about if it affects reputation on Salesforce/domain side. I don’t have any knowledge and experience about reputation of the domain.
Very helpful. Thanks
For the key that gets entered into the "Points to", do you include the period? I'll assume no since you didn't use it but I feel like it's strange that it gets generated with it.
Apologies for late reply. I didn’t include period.
Apologies for the late reply. That is correct , I didn’t include the period.
Does this work when sending emails to leads?
Yes, this should work for all the emails sent out of Salesforce including leads.
Great video, saved the day
Thanks
Can you do more of these videos with different smtps? Would be awesome to compare.
Exactly the direction I needed, thank you!
does it work with "list emails" as well?
It should work for list emails as long as config is done correctly.
So helpful!!
Helpful....Thanks.
helpful, thanks
Hello. I am trying to set this up for a non-profit and I keep getting the bounced sign next to the outgoing email on the contact when trying to send an email. Thoughts on why?
Hello. 1. Have you setup any DKIM keys in org? Generally, DKIM is enabled but if keys are not setup in DNS then emails are bounced. Also, 2. check if senders domain is configured properly in Email Relay settings. For testing, I would suggest to use ‘*’ instead of a particular domain. 3. Download and check email logs when you send an email. Logs should give you exact error details of failure. Let me know if I can help further if it doesn’t resolve. Thanks.
@@salesforcestepbystep3502 I have not set up DKIM keys in their org. Do you have any documentation on how to do so? Also when setting up the relay in Gmail there were several checkboxes that were not discussed in your wonderful tutorial and you had already set yours up. Can you elaborate on which should be checked?
Hi..Easy and informative video, I have one question, like Google, are there any specific setting needs to be changed in Outlook for Email Relay? Thanks.
Thanks for watching. Yes, Outlook for Email Relay is a bit complicated. It is similar process but Outlook (Exchange) requires you to setup Mail Flow connector. Depending on how complicated and governed exchange configuration is, it could be challenging. MS Exchange is also a shared tenant and thus requires this configuration. Hope this answers your question.
Thank you! Great guide!
Glad it was helpful!
Hello! I have a question. Is it possible to use Relay to forward the email sent to the user to the admin google account?
Thanks for the question l. Yes it should be possible to setup forwarding rule in SMTP. You can also add BCC to google admin for all emails in Salesforce itself.( suggest to check privacy policy though).
how did you navigate to the DNS page?
DNS page is from my domain provider. Every domain provider will have that page.
@@salesforcestepbystep3502 SO basically if i am working in xyz company then the domain of this company will have its own DNS page and also this thing is solely by Admin or it needs help of a IT guy? thanks in Advance
Correct, every domain e.g Salesforcestepbystep.com will have access to manage its DNS settings. This is typically provided by domain provider eg GoDaddy or IONOS
Hi, Can you please help me in letting know what to use for Domain field if we are using Office 365?
Hello Kalyani. Apologies for delayed response. Domain field contain domain of your company’s email address. E.g. noreply@yourcompany.com, here domain will be yourcompany.com
Hi great tutorial! I have question, does using email Relay help how emails are being handled using Pardot? I have a verified domain in pardot but my emails are going to spam. Thanks
Thanks for watching and comment. I don’t have any experience of working on Pardot. But if you just want to stop emails going to spam then creating DKIM entry in Pardot and then adding that entry as a CNAME into your DNS setting will do the job. Pardot should have something similar config in setup. Let me find and get back to you.
Hello Jamile, I couldn’t find anything yet due to current assignments. Hope you have found the solution. Thanks.
@@salesforcestepbystep3502 yes I found a solution thank you