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The chair is safety tested to a user weight limit of 100kg

Thanks for your feedback. Not noisy at all. Slight noise from the motors as expected.

We are shipping direct pretty much worldwide. We can ship direct to US customers.

You can enquire via the contact form at phoenixinstinct.com and our team will be able to assist

It is an amazing chair!

Great to hear you like the Phoenix i!

hey head over to phoenixinstinct.com and fill in the contact form on the Phoenix i page with any questions. Our team will be in touch!

thank you! No to both at the moment - we are a small team and really busy with our chair orders already!! We only launched around 7 weeks ago :)

there are 12 levels of assist and 9 levels of braking within the power assist. For steep slopes you will need to still push but it is considerably easier than using a regular manual chair.

we have updated the control dial to a roll and press dial so you can continuously adjust the power depending on what level of assist or braking you require

enquire via our contact form on our website and our team will be in touch

100%😊

our wheels are omni wheels - they dont scrape they have rollers which allow the bags to follow you in every direction. We havent yet had a customer come back to us with worn out wheels and we have been selling these bags for many years now!

The front wheels are splash proof and good enough for bad weather and puddles. We do not recommend submerging them however if an environment occured that couldnt be avoided eg If for example you were to be in the situation where you had to go through flood water we would recommend switching off the assist and using the chair manually. After getting out of the water we would recommend drying the wheels completely before using again. We offer spare wheels when ordering so this would be a good time to switch to new ones whilst the old ones dried out.

In Germany: www.rollistore.de/ In Belgium: www.aqtor.be/

This is our Prototype chair that won the Toyota Mobility Challenge in 2020. Since then we have released the Phoenix i Hybrid with integral front wheel power assist. Adjustable COG is not a feature on this chair but is something we will continue to devleop. More info available on the Phoenix i Hybrid is available on our website: www.phoenixinstinct.com/phoenix-i-wheelchair

No, the front wheel power assist is hard wired internally into our frame.

Distance really depends on what level of assist you are using and the environment you are using your chair in. The chair comes with 2 sizes of batteries - 4amp and 8amp. Range is never compromised when you have a spare battery charged with you. Should you run out of power you can use your chair like a regular manual chair :)

We are now shipping to New Zealand :) If you would like a quote please fill in our contact form here: www.phoenixinstinct.com/phoenix-i-wheelchair

Thanks Marcos. We dont - you will need to be able to use both hands to activate the assist as it is push rim activated.You will also need to be able to steer the chair using the rear wheels. The Phoenix i is a manual chair with power assist built in.

OK. Thanks

@@marcosdamota7926 Hello, we have done some further testing and it may be possible. A possible obstacle would be if you wanted to turn the opposite way to the wheel you are propelling - you would need to do a 180° turn. You would likely need to try this out before we could confirm if it will work for you. If you are on our contact list we will provide you with more information about this when the chair is available.

Thank you so mutch for your concern. I will send you by email... Kind regards, Marcos Alves da Mota

You cant order them anywhere yet! We will be able to ship to you in the US once the chair is available for market. For more info on this please fill in the contact form on our website via the link on this video and we will send over some more info!

We are now shipping to the US :) If you havent already you enquire here: www.phoenixinstinct.com/phoenix-i-wheelchair

you will be able to order through us. We can ship directly to US customers. Fill in our contact form on the website and we will send over some more info on how this will work!

We are now shipping to the US. If you havent already fill in the contact form here: www.phoenixinstinct.com/phoenix-i-wheelchair

Great!! If you need any assistance with ordering just drop us an email 😀

This is our founder Andrew who is the creator of the Phoenix i Hybrid. At the moment he is the only one with a Phoenix i Hybrid. He has been using it for over 12 months now and has travelled to the other side of the world. As people begin to get their own Phoenix i's im sure you will see them using it too.

@@PhoenixInstinctLtd of course. Thanks. I’ve been following Andrew online for years and am grateful for his perseverance! I only wondered if Andrew would put together a volunteer team of users to demonstrate along with him.

Thanks for the great feedback!! We agree - it is very much needed!!

If anything failed the chair can be used as a regular manual chair. Just switch off the assist and its back to manual

Great to hear you like it!!

The chair manouvers like a manual chair. In a tight space you would use a lower level of assist or can use the chair in manual mode if required. There are 12 levels of assist so a lower level would be useful for smaller spaces. If going up a steep ramp you may need to push at the same time to make it easier and use a higher level of assist. And yes the braking will help going down a steep slope. It doesnt take long to get used to what level of assist you need to use for what task.

The battery life and range of the battery depends on load, road surface, usage characteristics and environmental conditions. You may get 10 hours of use in the home in a flat, low friction surface using a low level of assist. Whereas the battery range may reduce to 3 hours if used outdoors on road surface at high speed with regular inclines. The good thing is the batteries are interchangeable and charged separately from the wheelchair. So you can always have spare fully charged one. When one battery is low just unplug and switch with the charged one. This way range is never compromised. Yes the front wheels are user replaceable.

Great to hear you like the Phoenix i Hybrid! Thanks so much for you great feedback!! More coming soon!!

Hey, yes it is - wheelies are still absolutely possible and it will be down to the CG how tippy the chair is. We have adjusted the CG to take account of the added weight to the front wheels. For example a +3 CG on your chair will feel like a +2. A +4 will feel like a +3.

Hi Cody, we arent looking for any reps at the moment but thanks for thinking of us and great to hear you like the Phoenix i Hybrid!

Hey - greetings from Scotland 😊we dont like to compare to other brands. The difference between the Phoenix i and other power devices is the power on the i is in the front wheels. The front wheels are electric. This gives powered agility in every direction. The front wheels pull while the user can push the rear wheels to give 4x4 functionality. The weight saving over rear powered wheels is massive. The transfer weight is 7kg.

The chair is currently going through regulatory testing so once that is completed we will have a date! Yes they will be available to US customers - for more info on how please drop us an email at info@phoenixinstinct.com with your details and we will keep you updated

We are now shipping to the US. If you haven't already fill in the contact form here to enquire: www.phoenixinstinct.com/phoenix-i-wheelchair