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Thanks for this podcast…..Excellent

I may have found the podcast that's going to propel me and my company from two techs in the field and a CSRA to 4 techs and beyond. We shall see.

Winning !

11:37 average net margins should be visible on the leaderboard and incentives monitoring in place.

The software is amazing has helped me tremendously in my electrical business. Thank you Sera Systems.

Anything ?

Who do your csr's outbound calls to being a residential service company? and how do they know to to outbound to?

❤

The show is amazing.

Travis AI ! #BillyGo #SeraSystems #BeInTheKnow

Travis AI !

Can’t wait for part two

#ItsAboutTime

Love this. Thank you!

Awesome episode I received a lot of inspiration from it thank you

Wow, this was a great one! I am extremely excited. The trades have so many variables that seem like have not been solved. Everyone handles them differently and very manually. I am excited to see more.

Financial leaks ?

This episode was priceless!!! Travis is the bomb!!!

#CashFlowManagement #CustomerRetention #OperationalEfficiency #EmployeeSatisfaction #BusinessTips #businessstrategy #HomeServiceAI #HVACInnovation #aiforbusiness #CashFlowManagement #CustomerRetention #OperationalEfficiency #EmployeeSatisfaction #BusinessTips #businessstrategy

🔥 🔥 Thanks you for all you do

Its PE all around us here in Baltimore, MD. And those companies do it all - HVAC/Plumbing/Electrical. Like a big vacuum sound and single trade owners reacting by hiring in-house plumbing, or electrical technicians and license holders. All of the players in this game play an instrumental role to the strength of our economy.

Mr. Reliable ! #Reliable

For life 🔥

Time and Labor Management 6:10 - this is a weird summer - stimulus money inflating business performance 6:54 - acquisitions during times of industry slowness 7:32 -how to distribute calls to technicians during leaner times 10:45 - batting average (call distribution) 14:00 - utilize data of financing companies you use for strategic marketing strategies 15:56 - maintaining profit margin percentages despite low call volume 18:20 - utilizing other methods than dispatch fee 22:15 - difference that good dispatchers make 22:58 - Billy confesses to being a horrible dispatcher 25:05 - get involved in underperforming parts of your business 29:30 - chaotic pay systems 35:10 - fostering a good culture 39:27 - managers manage COGS 40:35 - importance of learning P&Ls 43:23 - Billy’s story 54:03 - you are already making enough money in your business

#Efficiency #Itsabouttime

I served with Matt, he always had a knack of how to attack a problem. 2nd best Marine I knew right behind me.

Can’t wait for your new book Billy ! I heard Landon’s writing one too

G 54:28 reat information as always!

Thank you for all you do.

Great show thank you

Good goes around !

The magic you’re looking for is in the work you’re not willing to do !

Absolutely Awesome show today!!!

Love it ! thank you.

Would you guys be willing to give any catch phrases to put clients on a membership?

Energy drink company coming soon?

👍🔥

Hey Billy, I appreciate everything that you are sharing. I am starting my own electrical contracting company and want to make sure I start it right. I have heard you say that you are willing to share your pay structure. What would be the best way for me to learn this? I appreciate anything you can do for me. Thank you again for letting us into your wealth of knowledge!

Good job Adam! I took advantage of Billy's invite to stop by the facility. You made time to visit with me and my technician and introduced us to all the administration staff. See you again soon!

Thank you for this.

#BillyGo !

This the season !

Switched to QuickChek gas card fleet saving 5%

❤ this podcast

Great topic that doesn’t get much thought to increase our bottom line. I’ll be reaching out to my finance company tomorrow to see where our marketing dollars need to be. And as always, getting 5% better every day!

How can we figure out which zip codes have higher decline percentages? Really great video btw

I wish you guys would’ve had this podcast three years ago.

Another Awesome show!!! Thank you for all of the information you give, very much appreciated!!

It’s about time !

I Thank You today for my hug from 9 years ago.