The Secret to Handling Cold Call Objections Like a Pro
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Chapters:
0:00 - Introduction: Getting Your Prospect to Answer the Phone
0:13 - Overview: Why We Get Objections and How to Handle Them
0:34 - Understanding Why Objections Happen
0:55 - Patterns in Sales and Cold Calling
1:46 - Common Brush-Off Objections
2:08 - Real Business-Based Objections
2:59 - Two Categories of Objections: Brush-Offs and Business-Based
3:14 - Handling Brush-Off Objections: Acknowledging, Responding, and Asking
4:02 - A-R-A Framework for Brush-Off Objections
4:37 - Business-Based Objections: Timing, Budgets, and Competitors
4:57 - A-R-M Framework for Business-Based Objections
5:48 - Acknowledgement: Boxing vs. Judo in Sales
7:03 - Techniques for Acknowledging Objections
8:12 - Advanced Acknowledgement: Mirror and Label Technique
9:01 - Combining Acknowledgement with Response and Ask
10:11 - Logical Business-Based Objections and A-R-M Framework
12:58 - Handling Common Business-Based Objections
16:08 - Summary: Brush-Offs vs. Business-Based Objections
16:34 - Five Common Brush-Off Objections and Responses
19:00 - Common Business-Based Objections and Responses
21:38 - Final Thoughts: Share Your Objections in the Comments
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