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Botmock
Canada
เข้าร่วมเมื่อ 26 ม.ค. 2017
Botmock is the easiest way to design/prototype conversational interfaces and get them ready to become the next big Chatbot/Voice Skill.
AMA: How to Conduct User Research for Chatbots and Voice-Based Products | Botmock | Oct 2021
Watch the recording of Botmock's AMA on how to conduct user research for chatbots and voice-based products! Three expert panelists from Interactions, Loose Cannon Systems, and Master of Code answered questions such as:
- Can you outline the steps you or your team take when conducting UX research for a conversational experience?
- What qualities do you need in a UX researcher for conversation design?
- How do you shape your customer personas?
Subscribe to watch more AMA's for conversation design!
- Can you outline the steps you or your team take when conducting UX research for a conversational experience?
- What qualities do you need in a UX researcher for conversation design?
- How do you shape your customer personas?
Subscribe to watch more AMA's for conversation design!
มุมมอง: 399
วีดีโอ
A Day in My Life | WFH as a Conversation Designer, Social Media Consultant, Speaker, & Entrepreneur
มุมมอง 5223 ปีที่แล้ว
Follow along on a pretty typical workday in the life of Hillary Black as a conversation designer, entrepreneur, marketer, freelance social media manager, content creator & speaker! She shares: ・Behind the scenes of her morning routine ・What goes into running her job board (conversationdesignerjobs.com) ・Creating content for her social media clients and her own companies (hiremav.com) ・Her 3 fav...
AMA: How to Design Multi-Modal Conversational Experiences
มุมมอง 2873 ปีที่แล้ว
Join us to get your questions answered by a panel of experts working in the field of conversation design about how to design multi-modal conversational experiences! Panelists: Kent Morita, Senior Conversation Designer at LivePerson, Elaine Anzaldo, Conversational UX Designer at NLX, Ryan Pham, Conversation Designer at Google.
Conversation Design Job Interview in 20 minutes with Elaine
มุมมอง 2.9K3 ปีที่แล้ว
Botmock has partnered with conversation designer Elaine Anzaldo to give you a 20 minute run-down of what a conversation design job interview could look like! What questions do hiring managers or recruiters ask in a conversation designer job interview? How should you construct your conversation designer portfolio? How do you explain your thought process and design choices in your conversation de...
AMA: How to Build a Team and a Process Around Your Chatbot, Voice App, or IVR
มุมมอง 1773 ปีที่แล้ว
Join us to get your questions answered by a panel of experts working in the field of conversation design about how to build an amazing team and process around your conversation chatbot, voice app, or IVR!
Link to Linguistics: Episode 3 - Politeness
มุมมอง 1253 ปีที่แล้ว
Botmock partnered with Digital Assistant Academy to provide you small nuggets about linguistics called the Link to Linguistics. In this series, you will learn about some essential linguistics concepts that can be applied to conversation design. In this episode, Brielle Nickoloff, Botmock's head of product, walks us through politeness, power dynamics, and facework, and how we can apply these in ...
Link to Linguistics: Episode 4 - Performativity
มุมมอง 503 ปีที่แล้ว
Botmock partnered with Digital Assistant Academy to provide you small nuggets about linguistics called the Link to Linguistics. In this series, you will learn about some essential linguistics concepts that can be applied to conversation design. In this episode, Brielle Nickoloff, Botmock's head of product, talks about performativity, and why they are important to be considered in conversation d...
Link to Linguistics: Episode 5 - Phonemes
มุมมอง 393 ปีที่แล้ว
Botmock partnered with Digital Assistant Academy to provide you small nuggets about linguistics called the Link to Linguistics. In this series, you will learn about some essential linguistics concepts that can be applied to conversation design. In this episode, Brielle Nickoloff, Botmock's head of product, talks about phonemes, and how it relates to conversation design. Learn more: botmock.com/...
Link to Linguistics: Episode 2 - Handling Profanity in Voice Assistants
มุมมอง 453 ปีที่แล้ว
Botmock partnered with Digital Assistant Academy to provide you small nuggets about linguistics called the Link to Linguistics. In this series, you will learn about some essential linguistics concepts that can be applied to conversation design. In this episode, Brielle Nickoloff, Botmock's head of product, walks us through taboo and profanity. She also discusses how conversation designers shoul...
Link to Linguistics: Episode 1 - Prescriptivism vs Descriptivism
มุมมอง 1663 ปีที่แล้ว
Botmock partnered with Digital Assistant Academy to provide you small nuggets about linguistics called the Link to Linguistics. In this series, you will learn about some essential linguistics concepts that can be applied to conversation design. In this episode, Brielle Nickoloff, Botmock's head of product, talks about prescriptivism vs descriptivism. Learn more: botmock.com/ www.digitalassistan...
AMA: Ask An Academic - Understanding the User Experience of Customer Service Chatbots | Botmock
มุมมอง 2483 ปีที่แล้ว
AMA: Ask An Academic - Understanding the User Experience of Customer Service Chatbots | Botmock
Boost Customer Engagement by Designing for Multiple Channels: WhatsApp, SMS, and More | Botmock
มุมมอง 1133 ปีที่แล้ว
Boost Customer Engagement by Designing for Multiple Channels: WhatsApp, SMS, and More | Botmock
AMA: How to Make Your Conversation Designs More Accessible and Inclusive | Botmock | April 2020
มุมมอง 1813 ปีที่แล้ว
AMA: How to Make Your Conversation Designs More Accessible and Inclusive | Botmock | April 2020
Linguistics Greatest Hits in Conversation Design
มุมมอง 693 ปีที่แล้ว
Linguistics Greatest Hits in Conversation Design
How to Help Your Chatbot Fail Without Frustration
มุมมอง 603 ปีที่แล้ว
How to Help Your Chatbot Fail Without Frustration
Enhancing Your Conversation Design Process
มุมมอง 573 ปีที่แล้ว
Enhancing Your Conversation Design Process
Stop Translating Your Chatbot Content. You Need to “Transcreate” Instead
มุมมอง 153 ปีที่แล้ว
Stop Translating Your Chatbot Content. You Need to “Transcreate” Instead
Success by Data-Driven Conversation Design: Leveraging Data to Build Your Best Bot
มุมมอง 423 ปีที่แล้ว
Success by Data-Driven Conversation Design: Leveraging Data to Build Your Best Bot
Using GPT-3 to Extend the Capabilities of Your Bot for Free
มุมมอง 4483 ปีที่แล้ว
Using GPT-3 to Extend the Capabilities of Your Bot for Free
Optimization in Conversation Design: The Underside of the Iceberg
มุมมอง 293 ปีที่แล้ว
Optimization in Conversation Design: The Underside of the Iceberg
How Content Drives Conversion: Sales Bots and Content Marketing
มุมมอง 213 ปีที่แล้ว
How Content Drives Conversion: Sales Bots and Content Marketing
Designing Dynamic Journeys: How to Design Complex Integration-Heavy Virtual Assistants
มุมมอง 543 ปีที่แล้ว
Designing Dynamic Journeys: How to Design Complex Integration-Heavy Virtual Assistants
It's Ok to Let the Sun Go Down On Me: Ending a Voice Feature
มุมมอง 463 ปีที่แล้ว
It's Ok to Let the Sun Go Down On Me: Ending a Voice Feature
AMA: Translation, Localization, and Transcreation of a Chatbot or Voice Experience | Botmock
มุมมอง 2543 ปีที่แล้ว
AMA: Translation, Localization, and Transcreation of a Chatbot or Voice Experience | Botmock
Taking your bot from Botmock to Facebook Messenger via Dialogflow
มุมมอง 2333 ปีที่แล้ว
Taking your bot from Botmock to Facebook Messenger via Dialogflow
Conversation Design Summit 2021 - Presented by Botmock
มุมมอง 1173 ปีที่แล้ว
Conversation Design Summit 2021 - Presented by Botmock
AMA: How I Use My Background in Writing as a Conversation Designer | Presented by Botmock | Jan 2021
มุมมอง 1823 ปีที่แล้ว
AMA: How I Use My Background in Writing as a Conversation Designer | Presented by Botmock | Jan 2021
AMA: Teaching Your Chatbot Another Language | Presented by Botmock | Dec 2020
มุมมอง 2873 ปีที่แล้ว
AMA: Teaching Your Chatbot Another Language | Presented by Botmock | Dec 2020
Way too long of an intro and painfully slow. The guests don’t exactly sound thrilled to be there. Speed it up😂
I like that you're in the fire nation school.
I speak 7 languages. While English is my native language, I use other web sites in other languages. When a site is directly translated from a U.S. or U.K. transnational, for example, it is blatantly obvious in the traditions (linguistic, aesthetic, structural) of many local languages. If I feel that there is not a LOCAL rethinking, chances are that I will click somewhere else. Why? Because I do not perceive the authenticity of the company. This especially influences financial decisions around the purchase of a book or a cultural item, wherein I am looking for a different view than the one being presented to me in my own local market.
hey i m from tunisia
Good
What a clear distinction between the two and how it applies to conversation design 🤖
Glad you found it clear, Austin! 👏
Hi everyone! Fast forward to 31:05 for the beginning of the content of the presentation. Thanks again to Botmock for hosting and to our panelists for sharing their research and their perspectives!
I learned more about User Experience watching this, great stuff. thank you for sharing
as a testing person how can i automate chat test in this?
This sounds like a great opportunity!!
Great job to the speakers!
This is fascinating. My intention with Bot building is to definitely use them with other languages
Why is there no sound on this? It's a bit difficult to follow without commentary.
Whoops! We'll figure this out asap 🏃
0:45 150k case study codz2019.blogspot.com/2020/09/150-case-study.html
congratulations, great content!