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Really nice video

Disappointed that the beach, pools and kids area got no attention.

One of best places I visited. Highly recommend it You forgot the VERY convenient key bracelets we all received. No worries you key is on your wrist always We will definitely return there again, food, staff, location and restaurants were all amazing!!!

Awesome job on the showing! you have a knack for it.

It's all-inclusive??

Hi! Love your channel! Just a question: how long is the walk to the center? Beach or street walk? Thanks :)

Stayed in Jade there. Great place. Great GO’s. Excellent entertainment in the evening.

Do they have natchos and cheese???

Why you didn’t film the beach ?

Is this an all inclusive? Thx

The only bad thing for my taste is that it is very expensive and everything is not included

What type of room is that, superior? deluxe? what building is it in?

I can't stand that they've had the audacity to build this place. In the blurb, it says "at one with nature" 🤔 In my opinion, nature benefitted more before this dump was built. Before it was built, I stayed at the nearby Iberostar Tucan, which building wise is much more in keeping with the forest environment. I used to get up early in the morning and birdwatch the area where you stayed in those newer hotels. Now with the damaged forest and the extra footfall in the area, the breeding Shorebirds will be affected. I truly despise developers, they just don't know when to stop 😩

Do you have to walk everywhere, or do they have shuttles/tram to get around?

Do you know where the Jacuzzis are located in the rooms that have them?

Hi! Thinking about honeymooning at Hotel Xcaret Arte June 23 - July 2 this year. How was the weather for you guys? That's the only thing we are worried about. It being way too hot to enjoy ourselves. Any info would help :)

Great review thanks! How far is it to walk from your room to the beach?

Can’t wait to go this year

Do you have any thoughts about the zen grand suites? Were there mosquitos in general?

Looks amazing 🤩

fabulous! Will you also be touring the adjacent EDITION hotel soon?😊

how there can be cigarette butts on that beach is beyond me. What kind of classless maggot would put a cigarette butt on a beautiful beach like this. Sorry my absolute pet peeve. It blown my mind. Great review, beautiful place. ty

Great tour, thanks for sharing

Do you have to pay for food or is it included for the all inclusive ?

Hi. Did they have vegetarian options? Is the resort good for kids?

This resort may be beautiful but it looks boring af and sooo secluded. No ambience or fun at all. Everything looks so far and separated. Zach’s face says everything. A resort without soul. I liked your video though!

Hi, the drinks on the room are complementary? The wine and the alcohol bottles? I don’t thinks so but just wondering

What an awesome job showcasing the resort! One of the best videos out there. You can really get an understanding of the layout and what the resort looks like! Thank you.

Hello. We love the hotel. Are all of the restaurants especially including the traditional Mexican one inclusive with our vacation? Or are there other traditional Mexican eating places that are included in the all inclusive vacation?

Excelente vídeo, suscrito!

Thank you for this video! I have a few questions: 1. Looking at booking an all inclusive package. Are there any other costs that aren't included? 2. Is there a kids pool or kids waterpark area?

Did you say that your room was a villa? Was this a basic room please? As didn’t quite catch what you said, thanks x

it says the airport is 8 minutes from here, will that be the main airport where u arrived...?

Excellent video! Thank you / headed there in April

Like that resort in Dreams chains may be we can book it for November

You Rock, Lucy! Awesome walkthrough videos! My fiancée and I are looking for a some hotels in Tulum/Playa del Carmen area for our wedding and this is being very helpful. We're actually in doubt between choosing The Fives and Mahekal for the ceremony and reception. We know they present 2 very different proposals and styles, but any personal comment/suggestion based on your knowledge would be welcome. =)

Are the restaurants included on the all inclusive packet?

Great video ! Did your room/ the suites have blackout blinds?

Not a lot of videos on this property, thank you. I understand it’s pretty new. Is that why it doesn’t look so crowded? Is it distant from other Cancun beaches/points of interest?

Hi this hot dog is the first en playa del Carmen. . i want to know these is the big than the second. thanks!!! and sorry for my english.. I hope some body answer me

Great video. This is an all inclusive right?

Great and very informative video! I'm going next month - do you recall if complimentary water and snacks were replenished each day?

Hi! I need to know if the rooms, is near or far to the beach? thanks !!!

I got so much from your video compared to the others. Appreciate your work on doing this. 🙏🏼👍🏼

Hi Lucy, which Travel agent did you book this hotel through? Is it true that some holiday companies like Tui have contracts for the older rooms? Thank you

Thank you for your non corporate review! I appreciate it

Thankyou so much for the video Lucy, very well done. My daughter and l were there in 2020, arriving back as Covid became more obvious. It was a wonderful experience and we are planning to book again next year as we are going to another resprt this year, l love to relive it with the help of your video. Thankyou.

How was the food

Thank you for this lovely video! Do you remember if there were many children at this resort? We were hoping for an adult only experience. Also, do you know if they offered beach service? Thanks!

Such a nice video thank you! Planning to go here on Monday. Just wondering if there are night shows every night that families can watch? Also Is the smell as bad as some reviews mentioned? Thanks in advance 😊