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Absolutely :)

Hey Surjy, thanks for the comment. Our matching system uses data from your Spotify profile to match you with the most relevant playlists. So if you have one track or ten, it doesn't matter :) Our promo team spend a lot of time quality checking any playlist curators we work with, so you can be assured that we do not work with curators who are illegitimate ❤

Great question, the 'hook' can be used to grab the fans attention at the start of your social media content, it should only last for seconds, long enough to stop someone scrolling down their feed! ❤

Thanks Dylan - could you shoot me an email and we can look into this for you? alex@unhurd.com

Hey Threesixnin, we have a number of promo features which we power using your data. For example, when you run an ad on TikTok or Meta using the un:hurd platform, we use your data to build your target audience for you, saving you time in trying to understand who you should be targeting. Hit us up and we can walk you through the product in more detail if you like?

Hey Shaii - could you shoot a message to our support team on the app and we'll be able to help you out :) Head to Profile > Support

@@unhurdmusic i reached out its been 2 days i havent heard back anything

Of course! Good luck Stephen!

Thanks Anthony, you keep saying this, but we've responded to you and are waiting to hear back. If you could come back to us on your original TH-cam comment, that would be lovely!

@@unhurdmusic I have replied with a link 3 x now and also sent one via your App

@@AnthonyGreenGuitar it's not come through - could you email us, please? hello@unhurd.co.uk

Thanks Anthony, we've responded to you in your original comment. Do feel free to come back to us and we can take a look at your submissions. ❤

@@unhurdmusic I have replied with a link 3 x now and also sent one via your App

Awesome, good luck!

Paid good money not to get on a playlist. Buyer beware…

@@AnthonyGreenGuitar - do you want to share your track with us and we can take a look?

Not holding any hope on this.

@@AnthonyGreenGuitar we're still waiting on your track - please share and we can check it out!

Hey Anthony, these aren't botted playlists, we manually quality check all playlists within our network to ensure the streams you receive from the playlist are legitimate. Your song will remain on the playlist for a length that's dependent on the quality of engagement within the playlist. For example, if your track gets lots of saves and engagement whilst in the playlist it'll be in for longer than if it keeps getting skipped!

@@unhurdmusic thats great I downloaded the app today and waiting for you to verify my spotify account before I can do anymore

@@AnthonyGreenGuitar You should be in now? Also, feel free to use our instant chat system on the app to resolve any issues :)

@@unhurdmusic Hi i have sent an E mail as all I am seeing is a screen telling me to go to email app and accout not verified. I am keen to start working with this too

@@AnthonyGreenGuitar Awesome, be back to you shortly.

how did you find the social ads feature?

Hey James - feel free to give it a go and drop us a message if we can help at all! Good luck 🚀

Thanks Audii and welcome to unhurd ❤

There's no refund because we guarantee to provide you with valuable feedback if you aren't playlisted. We're more than just a playlisting tool, we're here to help you develop valuable fanbases. Having said that, 80% of submissions do successfully land on a playlist!

Major playlisting platforms return the money. It’s only fair. I really like your setup but I’m not gambling with my music 😅

@@unhurdmusic yeah that’s honestly trash I can’t gamble with my music and only get feedback after being rejected, then what’s the whole point

@@rebelwav6798 Our hypothesis is that the feedback is more valuable than a placement. If you're rejected from a playlist, it's usually for a constructive reason. Maybe for example the track hasn't been mixed well, or your Spotify profile isn't complete. This feedback can be used to improve your level as an artist vs promoting when you're not ready to.

@@chasneymuguza8742 It's all about developing you as an artist. If you get rejected, there's a reason for it. This reason can often be incredibly valuable to your progression.

Hey Dexter, thanks for your message. The pitches can take up to 7 days to come back to you. I can see in the system your track has now been accepted and you'll receive a message shortly confirming the playlist you've been added to!

@@unhurdmusic thank u 🙏🏻

@@dexter8082 No, thank you!

@@dexter8082 this shit actually real? Like it’s not fake views or nun? It’s really legit ?

@@percyg9561 it didn’t worked that way I thought it would. Better spend ur money other ways

Thanks Chad! Let's go!

Did it work ?

Hey Droopy, thanks for your message. Could you send me an email and I can look into this for you? I'm on hello@unhurd.co.uk

Did it finally show up ?@Droopy

@@T.W.B.podcast We\'re waiting for Droopy to share some additional information so we can investigate, I just need the Track name to confirm whether this pitch was accepted. 85% of submissions are accepted currently, so I imagine it was placed :)

@@unhurdmusic i was making sure the service were legit

@@T.W.B.podcast Totally understandable! I'm here to answer any questions you might have.