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Hi there! Thanks for your feedback! Actually, it's just one additional plugin (Crontrol) since, as mentioned in the video, cron isn't a built-in feature of Amelia-it's a Linux tool that needs to be configured to run. We’d love to hear your thoughts, though, if you’re aware of an easier way to set this up!

Hello there, Thank you for reaching out to us. You set the recurring appointments to reoccur once a week. You can read all about it on this link wpamelia.com/recurring-appointments/. Hope this helps in case it does not please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Customer and emplyoee panels are added in the same way as any other Amelia booking form on a page. In the widget, you just choose the correct one place on a page and publish it. You can read more about it on these links wpamelia.com/front-end-employee-panel/ wpamelia.com/front-end-customer-panel-2-0/. We wish you all the best and hope you have a wonderful day ahead.

Hi, and thank you for your comment! VAT is the default label in Amelia's forms, but all transactions in the Finance tab will display "tax," not "VAT." To change the label to "GST" or something else on the booking form, simply go to the Customize section. From there, you can go through all the steps where "VAT" is mentioned and replace it with your preferred label. Hope this helps!

Hello there, Thank you for reaching out to us. We try to show how you can set as many options in Amelia as we can but it is important to mention that cron/reminder notifications are not Amelia's feature they can be used with WordPress without Amelia and they are set on the server. So it is always best to reach out to your hosting provider so that they can set this up for you on your server. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce, RazorPay and Square. so perhaps you can use WooCommerce with Amelia and your payment provider. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us here as well. We understand your concerns and sincerely appreciate your patience while waiting for a response. Please note that our average response time is 24 hours, as we handle tickets in the order they are received to ensure fairness and thorough support for all customers. Your last ticket was submitted 9 hours ago, and our agents are actively working through the queue. I assure you that your ticket is not being ignored, and it will be addressed as soon as it reaches the top of the queue. Additionally, we kindly ask that technical support inquiries remain within our ticketing system. Our TH-cam channel is intended for informational purposes, and while we appreciate your engagement there, it does not expedite support responses. Your concern is important to us, and our team is committed to assisting you. As soon as your ticket comes up in the queue, our agent will provide a detailed reply to help you resolve the issue. Thank you for your understanding and patience.

Hello there, Thank you for reaching out to us. Yes, this is possible and this is how Amelia works as soon as an emplyoee is booked on one service he is then unavailable for other services to prevent double booking. This is all set in employee work hours. We wish you all the best and hope you have a wonderful day ahead.

@@AmeliaWordPressBookingPlugin Thankyou so much, great.

Hello there, Thank you for reaching out to us. Longest appointment length that you can set is 24 hours not 8 hours. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. We should be implementing invoice option in the future but we do not have an eta at this time. Invoices should be translated automatically but these is new feature and we still did not get all translations from our users. Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by our customers. If you find any inconsistencies with the translation, please feel free to correct them using POEdit open a ticket and send us the corrected translation, so we can add it to the plugin. Words can be changed using POEDIT for example very easily. If you want to use POEDIT then this is an instruction: 1. Download the Amelia plugin from CodeCanyon and save the .zip file on your computer. 2. Unzip the downloaded .zip file. 3. You need to download and install POEDIT. 4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po. 5. Translate all the strings that are not translated 6. Save the translation. 7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/. This is an example of the French language, but you will choose yours. Hope this helps. We wish you all the best and hope you have a wonderful day ahead.

@AmeliaWordPressBookingPlugin I mean, just give us the option to edit what’s on the invoice, just like we can change and edit the wording on booking forms ;) That way, you don’t need to translate it-we’ll handle it ourselves if we have the option to edit.

Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Unfortunately, currently we do not provide support through video consultations or direct setup services for Amelia at this time. While this option may become available in the future, it would likely be offered as an additional paid service. Currently, our agents focus on providing comprehensive guidance through our documentation and support platform. We’ve ensured that our documentation is detailed and provides step-by-step instructions to assist you in configuring Amelia successfully. We are confident that by following the outlined steps, you will be able to achieve the desired results. If you encounter any challenges or need further clarification, please don’t hesitate to contact our support team through our dedicated platform. Our agents are here to help and will respond as soon as possible. We truly appreciate your understanding and support. Wishing you all the best and a wonderful day ahead!

Hello there, Thank you for reaching out to us. We are glad to hear that but we are not quite sure what you would like to see exactly. We encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

@AmeliaWordPressBookingPlugin yes

Hello there, Thank you for reaching out to us. Yes, and no. The Emplyoee panel is for employees only so managers can not access it. The manager can manage Amelia only from the backend. In settings role settings you can turn off the option so that employees can manage their appointments. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Yes, our dev team is working on it already, and as soon as it is ready we will implement this also in Amelia, We wish you all the best and hope you have a wonderful day ahead.

One more thing, what i didn’t find it unfortunatelly…in Wordpress there is possibility when the admin wants to make an appointment, she can make a new costumer. But in the employee panel are only older customers in the list. There is no option to add a new customer. Can you give some tip?

Hello there, Thank you for reaching out to us. Amelia is automatically translated to a language that is set in WordPress. Currently, we offer translations in Spanish, German, Dutch, Russian, Romanian, French, Finnish, Italian, Swedish, Brazilian Portuguese, Portuguese, Greek, Arabic, Slovak, Hungarian, Danish, Belgian, Japanese, Polish, Hebrew, and Chinese. We wish you all the best and hope you have a wonderful day ahead.

​@@AmeliaWordPressBookingPlugin Thank you. The plugin text is already im the correct language. But the notification emails are still in English. How do I get the right language there?

Hi there! Elementor offers different design options based on the screen size, and since this video was made 3 years ago, there have been updates. We've since developed our own popup functionality that’s easier to use. You can check it out here: th-cam.com/video/ZXPdIkAifDU/w-d-xo.html th-cam.com/video/UF1tAPfHPWo/w-d-xo.html

Hello there, Thank you for reaching out to us. We are not quite sure what you want to achieve to be honest so can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. Just make sure to include a little more details about what you want to achieve exactly. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Amelia itself does not have any restrictions so if Stripe/PayPal/Square are supported in your country, you can use them. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Services in Amelia depend on what you set in the employee work hours. So they can not work without them but you can hide the employee field in the customize section. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. The demonstrations showcased on our website are created using WP Bakery and/or Elementor, resulting in straightforward website pages. As of now, these demos are not accessible for direct download. However, we are actively engaged in developing a feature that will enable all our valued customers to download these demo templates for replication and presentation purposes. Although we cannot provide a specific timeframe for this enhancement, we are diligently working towards its implementation in the near future. Presently, you receive a plugin that can be configured within WordPress to mirror the appearance of our demos. This can be accomplished either on your own or with the assistance of your web developer. Regrettably, our templates are not yet available for direct download, but rest assured, we are committed to making this option accessible in the upcoming phases of our development. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there with any advice that you might need and also each option that we have in Amelia is described and explained in our documentation that you can find on this link wpamelia.com/documentation/. We wish you all the best. Warm regards.

Hello again, Now you can download one template for a digital agency. You can find it at this link digitalagency.wpamelia.com/. Hopefully, there will be more in the future. Kind regards.

Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. In Amelia time slots must be chosen for a specific service first only then can choose another service they can not be shown together. What you want to achieve is not possible I'm afraid. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. There is no such option or a video since Amelia does not have membership feature so the price is visible and same for all users it cannot be set to show specific price for specific users. We wish you all the best and hope you have a wonderful day ahead.

@ Thanks for the reply.

Hello there, Thank you for reaching out to us. We can not say exactly it depends on your use case and preferred setup. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. This option is part of the standard license. If you need assistance with this option you can reach out to our super team on this link tmsplugins.ticksy.com/submit/#100012870 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us.We respect and appreciate your feedback; however, this feature is essential, and many European countries prefer this specific time format. In any case, this isn’t hard-coded within the plugin-simply adjust the time format in WordPress, and Amelia will automatically adopt these settings on the front end. None of these options have been added without considerable demand from our user base, and this is why they’ve been implemented in Amelia. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. For cron it is best to reach out to your hosting provider so that they can set this up for you. Cron is a WP feature, not Amelias and it is set on the server so your host will be able to set this up for you. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Bring anyone option can be turned off when you click to edit the service and the employee field can be hidden in the customize section. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Each employee can only be connected to their own separate calendar. As for the employees' emails, if you use Google or Outlook for emails there is a workaround. You can put the same email just place +number before @ and you will be able to save employees but all emails will go to the same email address. For example, test@gmail.com, test+1@gmail.com, test+2@gmail.com etc, will be different while saving and you will be able to save all employees but all emails will go to the test@gmail.com address. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Not as such we do not have an intake form option. We have a custom fields option and you can create as many as you need and it can serve as a questionnaire. But custom fields are shown at the end of the booking process in the customer notifications section they can not be shown before that. You can read more about it on this link wpamelia.com/custom-fields/. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Yes, it is possible to set this up in Amelia. For example, you can create 2 employees and this way two customers will be able to book the same time slot. You can hide the employee field so that customers can not choose an employee. We wish you all the best and hope you have a wonderful day ahead.

@@AmeliaWordPressBookingPlugin Great.. I am building website for cleaning company. In you demo site in the booking form is not option to provide customer address. Can be added to the form?

@@cityheroesclub9566 Sure, there's the "Custom Fields" feature, so in Amelia/Custom Fields, you can create an "Address" field which will allow your customers to add their address.

Hello there, Thank you for reaching out to us. We don't have gift vouchers or promo codes as such but we have an option for creating discount codes. These codes can be set and sent automatically in our notifications after the customer schedules X number of appointments or you can give on some other way to your customers. More about our coupons you can read here wpamelia.com/admin-finances/(below the "Payments" part). We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. In Amelia you can gather additional data via customer fields and those informations are tied to appointments, not to a customer and they can show in appointment details. You can read more about it on this link wpamelia.com/custom-fields/. We wish you all the best and hope you have a wonderful day ahead.

@@AmeliaWordPressBookingPlugin Thanks for the response; but I am referring to the Customer Panel data, and the My Account woocommerce panel... How could I integrate the two panels in one place? Thanks for always helping.

@@bradysbradys Unfortunately, that's not yet possible. We will forward it as an improvement suggestion, but we can't promise anything at this time.

@@AmeliaWordPressBookingPlugin I explain why: the thing is, Amelia does not offer a referral system for clients to sign up for; So, the plugin that exists requires Woocommerce, so far so good. But then, we have on the one hand Customer Panel, and Employee Panel (Amelia) and on the other hand My Acount (Woocommerce) so that clients can see their activity using the referral system of the other plugin...etc. For now I have decided to give up the reference system of this other plugin, and give up on Woocommerce; because there would be many My Account type panels for the client. But in reality it would be amazing to be able to integrate everything... or for Amelia to implement a system for customers to make referrals to our site/service and earn points, bonuses, discounts, money... and us new customers. (I don't speak English so please forgive me for any mistakes)

Hello there, Thank you for reaching out to us. They do not have to log in each time to the customer panel if they are logged in as a WP user. We have option called Automatically create Amelia Customer user - If this option is enabled, every time a new customer makes an appointment, they will automatically get a WordPress user with the Amelia Customer user role and an email with login details from WP. That WP user would be connected to the customer created in Amelia. If someone is already a WordPress user and they book an appointment for the first time in Amelia while logged in to WP, the customer created in Amelia will be connected to that WP user, and they will get the Amelia Customer role in WP. This way, they will have the same login info for the Amelia customer panel and WordPress. And once they click on customer panel it will open automatically. But this is tied to WP login not to a login on your site. If they aren't logged to WP they will need to enter mail and password in customer panel login. We wish you all the best and hope you have a wonderful day ahead.

Hi there! Amelia doesn’t have a native embed option, but you can easily create a page in WordPress for your booking system and embed it elsewhere using an . Here's a quick example: < src="yourwebsite.com/your-booking-page" width="100%" height="600" frameborder="0"></> Just replace the URL with your actual booking page, and you’re good to go! Hope that helps!

Hello there, Thank you for reaching out to us. Thank you for your suggestion, which will be forwarded to the appropriate department. Please note that we cannot guarantee that every proposed video will be created, as some may not pertain directly to the setup of Amelia and are instead performed on third-party platforms. Due to various technical and legal reasons, such videos may not be eligible for posting on our channel. Kind regard.