Mine started this today. I've barley played this thing. First it started bogging down during any gameplay, figured I better get rid of it now so I went to pack it up and trade it for a PS5 and this happens. I also can't reach anyone at asus
Question, When you sent it with bestbuy to get it RMA'ed, did you take out your ssd (if you had upgraded it) or logged out of any of your accounts? I'm having the exact same issue and I'm about to go see bestbuy since I bought a warranty through them.
Mine is messed up too everytime I play a game that requires too click on the left stick to sprint it’ll sprint and some moments it’ll stop completely from able to move with the left stick til 2 seconds pass
August 2024, Right Stick only goes up and down, I looked at calibration and it only goes Up and Down not Left and Right. That means we need Sticks to be replaced?
Same here with the right joystick. Cant move right or left. When i switcj to desketop mode the cursor mvoves to left alone . Wothout responding to left or right . Any one qith a solution? My rog ally has little mark on one corner because it fall along time ago, do you think asus qill reject the warranty because of that? If i open it, do i lloose the wattsnty?
@@Nano.virus.2.0 Nope but there’s a video on sending it to Asus and apparently they were a hassle and charging people for other things to fix instead of the main problem. Video is from gamers nexus called “Asus scammed us”
First, I got my sd card reader fried, and I thought - so let it be. Then after ~ 2 weeks (total 120 hours playing Cyberpunk) both triggers and right joystick stop working. Software manipulation (driver updates, system reinstall) doesn't work😐 Seems like I'm going to send it back
That's what I usually did and my usb-c port went bad. I really went into this thing with an open mind, started out great but then quickly turned into regret real quick. Now I'm stuck with a $600 paper weight
Ok so an update for everyone. This video was because ASUS support asked me to send a video on the issue. We tried troubleshooting the basic "UPDATE EVERYTHING" that did not work. I ended up having to just send it in to get the joystick replaced.
I went to bestbuy, where I bought the device. They sent it back for repairs. Took about a week and a half to get it back. It costed me nothing because it was still under the manufacturer's warranty.
Everything works fine now and all they did was replace the joystick. I didn't have to remove my passcode or anything. (Also, wow I was breathing loudly.😂)
@tacticalhawk4531 same happened to me. I wasn't even using it, I've been using an Xbox elite controller, and they messed up the joystick on a firmware update 😂 now I need to send it for replacement as well, mine is one of the day one unit.
For me, 2 days ago, the left joystick started flashing while I was playing with the joysticks off. I'd like to point out that everything on my Ally is up to date and that I use it very little. Has this ever happened to you?
Hola como va, pudieron encontrar una solución , yo soy de argentina me la trajeron asi y no puedo enviarla, se que perdi pero saben si cambiando el joystick se puede solucionar ?
Same, worked fine for an hour when I took it out of the box. Then an update on Armory Crate killed it. Let me know if you find a fix, i've been looking but none the wiser
If you bought it from bestbuy, I would try to return/exchange it. My issue occurred after the 2 week return policy, so I don't have the option anymore. Asus support asked for a yt video on the issue for the warranty claim. I don't want to swap out the joystick since that will probably void any warranty I may still have. Also, I heard swapping out the stick might not even help.
@@djcruizejr25 No, Asus support didn't help, had to send it in for repair. It is very likely a faulty joystick, so no amount of updates will fix anything.
Having the same issue after 9 days. Called ASUS and was going to send it in to be repaired but I can’t even figure out how to disable the password because ASUS said they’ll need to be able to unlock the device. I don’t understand any of the rules they are telling me to do before sending it in so I just give up. I’ll be using a Xbox controller every time I feel like gaming.
Just happened to me last week - I’m so pissed I feel scammed first the SD drive now this
The same thing happened here, has anyone found a solution?
Mine started this today. I've barley played this thing. First it started bogging down during any gameplay, figured I better get rid of it now so I went to pack it up and trade it for a PS5 and this happens. I also can't reach anyone at asus
this happened to me and I'm so done
.
My problem is my direction pad does move right but everything else works fine. Any advice?
Question, When you sent it with bestbuy to get it RMA'ed, did you take out your ssd (if you had upgraded it) or logged out of any of your accounts? I'm having the exact same issue and I'm about to go see bestbuy since I bought a warranty through them.
Mine is messed up too everytime I play a game that requires too click on the left stick to sprint it’ll sprint and some moments it’ll stop completely from able to move with the left stick til 2 seconds pass
August 2024, Right Stick only goes up and down, I looked at calibration and it only goes Up and Down not Left and Right. That means we need Sticks to be replaced?
I'm so fuckin pissed right now. All of a sudden out of no where. Right sti k wint go left or right. 500 down the fkn drain
Same thing today, left joystick stopped working on left and right but still operates up and down....
Same here with the right joystick. Cant move right or left. When i switcj to desketop mode the cursor mvoves to left alone . Wothout responding to left or right . Any one qith a solution? My rog ally has little mark on one corner because it fall along time ago, do you think asus qill reject the warranty because of that? If i open it, do i lloose the wattsnty?
Same problem, did you fixed it?
@@jstbyte280 yes i fixxed , i opened It and move the joystick cables. My daoughter droped It. So a cable must moved of its place
@@Nano.virus.2.0 bro, in my case is there any chance of fixes like yours ?
You got chances and risks.. i Heard that tech assistance was so bad and expensive, so i took the Risk to open it. I Was Lucky @@jstbyte280
The Solution is Shift The R stick to Left Stick Then It Will Work Try
How ?
I'm probably going to get a refund of my ally it was great and all since I have a warranty for it.
What a stupid video.
My right joystick does not go left to right and it's brand new, I've been using a controller instead.
Did you fix It ? Same problem here
@@Nano.virus.2.0 Nope but there’s a video on sending it to Asus and apparently they were a hassle and charging people for other things to fix instead of the main problem. Video is from gamers nexus called “Asus scammed us”
@@adrianmolinaiii1355 i fixed It. I have open It disconected everything and coneeced It again and It works
Same, just bought one open box, returning it asap
Mines juat started doing this
If I reset the Ally it might solve the issue?
Fuck this thing, was so excited when I got it just for it to do this shit
damn right
@@amazinglyrune5634me too
First, I got my sd card reader fried, and I thought - so let it be. Then after ~ 2 weeks (total 120 hours playing Cyberpunk) both triggers and right joystick stop working. Software manipulation (driver updates, system reinstall) doesn't work😐 Seems like I'm going to send it back
I just had the same problem. Hopes it was a software problem. Sending it back... Again Just got it back after the sdcard reader got fried..
same issue here, but in my case right joystick not registering left and right inputs Update : I bought a new joystick module and replaced it myself
same here.
Same
Same hea
same shit
Have you fixed it bro I'm struggling my right joystick won't I put left or right movements
Me too right side
I send back my item for replacement since I only have it for 10 days
I need help please I have the same problem ….. I knew i should’ve bought the steam deck 🤮🤮🤮
sigh... i guess i need to return mine. I never used it too. I tend to dock my Ally.
That's what I usually did and my usb-c port went bad. I really went into this thing with an open mind, started out great but then quickly turned into regret real quick. Now I'm stuck with a $600 paper weight
After 4 months
I have the same problem why does this happen ??
either send it in and get a new one or just buy some new joycon stick
my left joystick have the same problem, anyone found out a solution yet? or just send it return?
Same thing us happening to my right stick! 🙃
Did you fix it
@@roycewolf1268 i ordered some joystick replacements off ebay. There is no fixing it, the hardware is busted.
Ever find a fix? Mine does this I hardly used it
Ok so an update for everyone. This video was because ASUS support asked me to send a video on the issue. We tried troubleshooting the basic "UPDATE EVERYTHING" that did not work. I ended up having to just send it in to get the joystick replaced.
I went to bestbuy, where I bought the device. They sent it back for repairs. Took about a week and a half to get it back. It costed me nothing because it was still under the manufacturer's warranty.
Everything works fine now and all they did was replace the joystick. I didn't have to remove my passcode or anything. (Also, wow I was breathing loudly.😂)
I’m having the same issue with mine. I’m going to send back to asus so they can repair.
@tacticalhawk4531 same happened to me. I wasn't even using it, I've been using an Xbox elite controller, and they messed up the joystick on a firmware update 😂 now I need to send it for replacement as well, mine is one of the day one unit.
did they ask u for the ticket? I got mine a couple of mounths ago and I lost the ticket
For me, 2 days ago, the left joystick started flashing while I was playing with the joysticks off. I'd like to point out that everything on my Ally is up to date and that I use it very little. Has this ever happened to you?
same. a fix would help.
Mine is on the opposite side 😢, happened out of nowhere
Did you fix it?
Same problem. Anyone find a solution?
Same issue ((
Hola como va, pudieron encontrar una solución , yo soy de argentina me la trajeron asi y no puedo enviarla, se que perdi pero saben si cambiando el joystick se puede solucionar ?
hola pudiste encontrar una solución?
encontraron solucio? @@cmartinez9302
Creo que si se puede. Yo por suerte lo noté dos dias después de nuevo. Pero busque en Amazon y lo venden barato
Did you manage to solve this issue?
Hola pudiste encontrar la solución ? Sabes si cambiando el joystick tiene solución ?
Hola hola hoy me pasó el error, pudiste arreglarlo?@@rodrigogomezolmos6345
mine doing it on the right joystick
Did you fix it?
Same, worked fine for an hour when I took it out of the box. Then an update on Armory Crate killed it. Let me know if you find a fix, i've been looking but none the wiser
If you bought it from bestbuy, I would try to return/exchange it. My issue occurred after the 2 week return policy, so I don't have the option anymore. Asus support asked for a yt video on the issue for the warranty claim. I don't want to swap out the joystick since that will probably void any warranty I may still have. Also, I heard swapping out the stick might not even help.
Did you ever find a solution? Didn’t even have mine 24 hours before this happened
@@djcruizejr25 No, Asus support didn't help, had to send it in for repair. It is very likely a faulty joystick, so no amount of updates will fix anything.
Having the same issue after 9 days. Called ASUS and was going to send it in to be repaired but I can’t even figure out how to disable the password because ASUS said they’ll need to be able to unlock the device. I don’t understand any of the rules they are telling me to do before sending it in so I just give up. I’ll be using a Xbox controller every time I feel like gaming.
Hola pudiste encontrar la solución ? Sabes si cambiando el joystick tiene solución ?
First