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Generally, there is a perspective switch button in the upper right corner of the app homepage.

Yes, if you keep the device with network all the time, then you can remote access on phone app even you do not home.

Stop showing *

Hello, can you kindly describe the problem with details to our support center?

Hello, it support jpg and png. It will restart by itself after you install.

Hello, do you use our products? If it is, please provide the error message you meet to our support center.

Hello, what link?

Sorry，may i help you？

Please go to general setting to set up it.

If you set the guard position and guard time, when the camera tracks a person to a position, it will return to the original position after being stationary for this period of time.

Hello， this is NVR menu. Please connect our NVR to monitor then it show menu like this.

Hello, you can turn off the notification if you do not need it.

May i know your product model name? Firstly, please kindly check have you turn on auto tracking or not.

Firstly, please kindly check does your camera support this function or not.

@@techagecctvcamera4350 my camera is a PTZ wifi camera. It should support that feature

@@techagecctvcamera4350 my camera is a PTZ camera. It should support that function

My camera is a PTZ camera. It should support that function

Normally it can, same product basically has the same design concept. Techage suggest you to contact dahua to check if it can not work.

Do you mean delete the motion recording?

@@techagecctvcamera4350 yes

@@techagecctvcamera4350 yes

Please kindly check these steps about techage wifi camera set up .www.techage.com/blogs/news/how-to-add-a-new-camera-to-nvr-by-matching-code

Hello， this wifi camera can work alone on ios and Android. And if other brand of nvr also support onvif, they will work together too.

Sorry, is there any problem with your device? May i have more details to check?

You can go to the playback menu.

@@techagecctvcamera4350 that didn't work

No option at the playback menu either

@@acase27330 What is your product name? Are you make sure you use Eseecloud camera?

I suggest you resetting the camera first and reset it, if it still do not work. Please go to see if it has new version to upgrade or not.

@@techagecctvcamera4350 It has already been restarted, highlighted several times and in Update it says it is already using the latest version. What I saw that was different from the others on the device, these two have “PID” below the device version, the cameras in question Device version: RH50x20, PID: XM530-RH50x20_8M, Software version: V5.00R02.000306bf.10010.346517 .0000000, only this “PID” is different from the others. I have a dual lens camera that has this “PID” but the tracking works normally, but the other cameras work normally and do not have a PID.

Please enter a wrong password, if it do not shows, click "?" on the login page.

Hello, most of brand nvr can work with it , but we do not make sure 100%. If you need this software, please kindly go to our website to check.www.techage.com/pages/download

What is the model name about your device?

@@techagecctvcamera4350 MODEL : DVR8O04RP-XN DVR 4CH:5MP-N-H.265

If you mean the PTZ camera's pan/tilt function is faulty, I suggest you open it and see if it's stuck.

@@techagecctvcamera4350 It is not the camera, and I have no clue what PTZ is, pan/tilt/zoom? or where it is. The tablet rotates fine in all other apps, just not with CloudEdge.

@@justnotg00d Then it is better to contact app developer.

What is your product model name? I suggest you to find online support on our website. www.techage.com

8mp 4k ai camera techage 360

Hello,do you use iCSee app? Normally you can click "Me" setting on this app, chose "No ads" then it will be ok

Yes, please find on our download center. www.techage.com

@@techagecctvcamera4350 The links in your download centre (at least the windows ones) seem to link to documents on google docs. Is this correct?

@@techagecctvcamera4350 If you look at the links on the download page they point to files on googledocs, files I cannot access.

What is your product's model name? We suggest you to contact Techage support center. Support@techage.com

Hello, if you use poe camera system, it can't , some functions can not set up on Tuya app. But we will launch some new wireless camera system which can work on Tuya app in this year. Maybe you can follow our channel and website to get the latest news.

When you set up the daemon time for security camera, it will rotates back to the daemon postion after human leave out the camera's field of view.

Hello, we suggest you to contact our online support on offical website . www.techage.com

We believe that the sudden circuit instability during the power outage caused the crystal head of the network cable to be oxidized or short-circuited.

This depends on the number of times the camera wakes up. If it wakes up about 10 times a day, it can last for about half a month.

This depends on the number of times the camera wakes up. If it wakes up about 10 times a day, it can last for about half a month.

Please kindly check these steps to solve www.techage.com/blogs/news/what-to-do-when-you-forget-your-password-for-nvr

@@techagecctvcamera4350 非常感謝 merci beaucoup

It seems that it is from other brand company, do you have more information about it?

My bad. The camera is compatible with Hikvision NVR, but the NVR only supports h.264 video enconding. By the way, the camera works perfectly 👏🏼👏🏼

@@ChristianRojas That is ok, if you need more ccvt installation suggestion, you can find on our website. techage.com

you are welcome

Hello, please contact the Techage after-sales team for processing. support@techage.com

$23.9/pcs www.techage.com/products/light-bulb-camera

Please right click the mouse, you will see IPC paremter

@@techagecctvcamera4350 thank you very much, found it. Selected the wrong channel.

@@antoninnguyen3822 We are so glad that we can help you. Hope you will support us .

May i know the camera model name?

techage 4K 8MP PTZ Camera

We suggest you to add techage ptz camera on icsee app, and then you can find this setting follow the manual. Please find setting on this manual： cdn.shopify.com/s/files/1/0012/5019/7600/files/Techage_iCsee_WIFI_Camera_Manual.pdf?v=1667790932

Please find the share button on the eseecloud app page, then it will show you a qr code to scran to add. If you still do not understand, please find more information on techage.com

@@techagecctvcamera4350 it doesent work the website tells u like error help

Hello， do you mean white led for techage camera?

@@techagecctvcamera4350 yes

It is better to use icsee camera. Each camera has its own program to match different app.

Hello, have you try to format your sd card?

@@techagecctvcamera4350 I don't have a sd card. Just the cloud storage.

@@smallt0wnc0untrygirl Normally these file will deleted by itself one time in 3-7 days, if you still can not solve it, we suggest you contact app developer to check.

Please kindly check this video : th-cam.com/users/shortsapPMRMXGBbw?si=peyGL83pUm6SUiBw

@@techagecctvcamera4350 Thank you!!!

My pleasure， hope you will recommend us to your friends. @@on....

@@techagecctvcamera4350 Certainly. I really liked your products. I am glad that I became the proud owner of your cameras. I will recommend you to friends

Do you know the product model name?

Hello，do you use eseecloud wifi camera kit?