InSight Systems
InSight Systems
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Real InSight w/ Mark O'Connor - The True Art of Good Salesmanship #sales #steinway #ceo #business
If you missed this week's episode of Real InSight, Mark O'Connor the CEO of Steinway Galleries Australia delves deep into the essence of true salesmanship and the critical elements necessary for success in today’s market. Mark emphasizes that sales is fundamentally about relationships. He believes in knowing his customers on a personal level-understanding their families, hobbies, interests, kids’ names, and even their birthdays. This approach allows him to connect with clients genuinely, fostering trust and loyalty that extends far beyond the initial sale.
Mark also highlights his intolerance for practices that lead to a poor customer experience. He is unwavering in his commitment to maintaining high standards in his business, with trust being the pinnacle of his work ethic. This dedication to trust and excellence has been a key factor in his success and reputation in the industry.
Throughout the clip, Mark shares invaluable insights into what makes a great salesperson and the importance of integrity in every transaction. His perspective offers a refreshing take on how building strong relationships and maintaining ethical standards can lead to long-term success and customer satisfaction.
Tune in to this episode to learn from one of the best in the business about the true art of salesmanship and the principles that have guided his remarkable career.
#Salesmanship #CustomerRelationships #Trust #MarkOConnor #RealInsight #Podcast #BusinessEthics #CustomerExperience #Success #Leadership
มุมมอง: 16

วีดีโอ

EP023 - Mark O'Connor - You Can't Be Half Pregnant
มุมมอง 10714 วันที่ผ่านมา
In this special episode of "Real Insight," I had the pleasure of sitting down with Mark O'Connor, the CEO of Steinway Galleries Australia. Mark's journey is both inspiring and intriguing, and this episode delves into the many facets of his life and career. Mark shared how his personal friend, mentor, and co-owner of Steinway Galleries Australia, Lindsay Fox, has significantly impacted his life....
Real InSight w/ Katie Underwood - Rediscovering Your Spark
มุมมอง 1328 วันที่ผ่านมา
In this short clip, @katieunderwoodmusic opens up about the struggle artists often face-becoming a victim of what their fans want rather than staying true to themselves. Katie shares her journey of learning to tune out external pressures and listen to her own voice to achieve true contentment. She discusses how important it is for artists to balance fan expectations with their personal desires ...
EP022 - Katie Underwood - Following Inspiration and Trusting Your Gut
มุมมอง 172หลายเดือนก่อน
This weeks episode was a genuine buzz for me as a sat down with the ever so versatile artist, @katieunderwoodmusic From her early days with UK Trance act Terra Ferma to her chart-topping success with Australian pop group Bardot, Katie's career is a testament to her adaptability and talent. Katie made her mark in the dance music scene before joining Bardot in 2000. The group's debut album topped...
Real InSight with Mary-Beth Hosking - Understanding the voice of the customer. #leadership #tech
มุมมอง 3หลายเดือนก่อน
In this eye-opening clip from our latest "Real Insight" episode with Mary-Beth Hosking, we delve into the pivotal role of technology and user experience in the success of digital transformations. Mary-Beth emphasizes that it's the user experience in and around #technology that determines whether it’s adopted or rejected. This insight is crucial not just for consumer tech but also for #business ...
EP021 - Mary-Beth Hosking - Digital Transformation and The Art of Storytelling
มุมมอง 37หลายเดือนก่อน
Join us on "Real Insight" as we dive into the critical world of #DigitalTransformation with the phenomenal Mary-Beth Hosking, co-author of "Not Another Digital Transformation." As the Chief Information Officer for a global gaming organisation, Mary-Beth brings a wealth of experience and a strategic approach to navigating the complexities of digital change. In this urgent and compelling episode,...
Real Insight with Helen Marx - Just randomly discovering you're pregnant, whilst being in labour!
มุมมอง 285หลายเดือนก่อน
In one of the most astonishing and inspiring stories we've shared on "Real Insight," Helen Marx recounts the incredible moment she discovered she was pregnant-while in labor! Going through an entire pregnancy without knowing is remarkable in itself, but Helen's journey through this unexpected life change is nothing short of awe-inspiring. Helen takes us through the whirlwind of emotions and pra...
EP020 - Helen Marx - Passion, Growth and Changing the Future
มุมมอง 1762 หลายเดือนก่อน
In this electrifying episode of "Real Insight," we're joined by the phenomenal Helen Marx, a digital technology and platform strategist whose vibrant personality and candid insights light up our conversation. Helen, currently the Chief Commercial Officer at Australis Music Group, has a storied career that seamlessly blends IT, AV, marketing, and strategic business management. From the get-go, H...
Real InSight - EP019 - Shane Somerville on Navigating Setbacks and Frustrations
มุมมอง 112 หลายเดือนก่อน
Real InSight - EP019 - Shane Somerville on Navigating Setbacks and Frustrations
Real InSight with Adam Troughear - #salesforce #startup #technology #business #entrepreneur
มุมมอง 112 หลายเดือนก่อน
Real InSight with Adam Troughear - #salesforce #startup #technology #business #entrepreneur
EP019 - Shane Somerville - Macular Degeneration and Living with Disability
มุมมอง 1103 หลายเดือนก่อน
EP019 - Shane Somerville - Macular Degeneration and Living with Disability
EP018 - Adam Troughear #entrepreneur #technology #startup #business #salesforce
มุมมอง 263 หลายเดือนก่อน
EP018 - Adam Troughear #entrepreneur #technology #startup #business #salesforce
Real InSight EP017 - Neurodivergence in Education
มุมมอง 153 หลายเดือนก่อน
Real InSight EP017 - Neurodivergence in Education
EP017 - Dr.Matt Harrison & Jess Rowlings - Gaming for the Future of Neurodivergent Education
มุมมอง 673 หลายเดือนก่อน
EP017 - Dr.Matt Harrison & Jess Rowlings - Gaming for the Future of Neurodivergent Education
Welcome to our podcast, Real InSight
มุมมอง 48K4 หลายเดือนก่อน
Welcome to our podcast, Real InSight
EP016 - Bec Woolnough and Technology in Education
มุมมอง 924 หลายเดือนก่อน
EP016 - Bec Woolnough and Technology in Education
EP015 - Michael Rutledge - The Birth of an Industry
มุมมอง 4894 หลายเดือนก่อน
EP015 - Michael Rutledge - The Birth of an Industry
EP014 - Andreas Ganahl - Innovation in Education
มุมมอง 925 หลายเดือนก่อน
EP014 - Andreas Ganahl - Innovation in Education
InSight Systems Case Study: Trinity College
มุมมอง 885 หลายเดือนก่อน
InSight Systems Case Study: Trinity College
EP013 - Alex Stock - Strategic change, developing new markets & improving customer-centric approach
มุมมอง 685 หลายเดือนก่อน
EP013 - Alex Stock - Strategic change, developing new markets & improving customer-centric approach
InSight System Case Study: Loreal Melbourne
มุมมอง 947 หลายเดือนก่อน
InSight System Case Study: Loreal Melbourne
InSight Systems - Your audio visual consultants
มุมมอง 1117 หลายเดือนก่อน
InSight Systems - Your audio visual consultants
The future of AV management
มุมมอง 1307 หลายเดือนก่อน
The future of AV management
EP012 - Caity Randall - Cyber Defence, Inclusivity & Environmental Sustainability
มุมมอง 6887 หลายเดือนก่อน
EP012 - Caity Randall - Cyber Defence, Inclusivity & Environmental Sustainability
Embracing Change: Redefining Workplace Value
มุมมอง 97 หลายเดือนก่อน
Embracing Change: Redefining Workplace Value
EP011 - Daniel Baldwin & Wayne Schultz - 20 years of InSight!!
มุมมอง 2727 หลายเดือนก่อน
EP011 - Daniel Baldwin & Wayne Schultz - 20 years of InSight!!
EP010 - Owen Westwood - Speech Impediments, Cerebral Palsy and how to own them both.
มุมมอง 1858 หลายเดือนก่อน
EP010 - Owen Westwood - Speech Impediments, Cerebral Palsy and how to own them both.
EP009 - Alan Howle - Video Marketing, Socials, Business and building human connection.
มุมมอง 378 หลายเดือนก่อน
EP009 - Alan Howle - Video Marketing, Socials, Business and building human connection.
EP008 - Mark Lampard - AV, EV's and everything in between
มุมมอง 1029 หลายเดือนก่อน
EP008 - Mark Lampard - AV, EV's and everything in between
EP007 - Josh Rowe - Digital Disruption and The Inevitable AI
มุมมอง 6010 หลายเดือนก่อน
EP007 - Josh Rowe - Digital Disruption and The Inevitable AI

ความคิดเห็น

  • @showls
    @showls 19 วันที่ผ่านมา

    Great to hear these stories from the infamous days of MI retail. The big question is how many push ups in the end?

  • @mykeireland
    @mykeireland 20 วันที่ผ่านมา

    Totally enjoyed this trip down memory lane… 🎉🎉

  • @mykeireland
    @mykeireland หลายเดือนก่อน

    Don’t forget to check out the whole episode! 🫡

  • @gregorygan2077
    @gregorygan2077 หลายเดือนก่อน

    Ah, the pathologization of boyhood. A clear sign of toxic femininity I teachers. Typical.

  • @Rivionna
    @Rivionna หลายเดือนก่อน

    Yeah, now for a moment, think that your a girl. Girls werent even diagnosed cause most of this was for boys only, it wasnt till the 80s that Girls could "be" ADD or ADHD, and it wasnt till the late 90s that girls "could be" Autistic..

    • @mykeireland
      @mykeireland หลายเดือนก่อน

      So many girls got overlooked. Usually because they were always disciplined enough to keep on top of their work. We were so very obviously hyperactive and disorganized. 😅

    • @insightsystemsgroup
      @insightsystemsgroup หลายเดือนก่อน

      We’d have to agree… and thanks for taking the time to watch. ❤️

  • @pauldiben
    @pauldiben หลายเดือนก่อน

    Amazing interview!! Loved every minute! Thank you both for sharing your stories and wisdom 🙏🏻💜

    • @insightsystemsgroup
      @insightsystemsgroup หลายเดือนก่อน

      Thanks for taking the time to listen. Katies energy is contagious...

    • @katieunderwoodmusic
      @katieunderwoodmusic หลายเดือนก่อน

      Thanks Paul. So glad you enjoyed it

  • @laurenguy3547
    @laurenguy3547 หลายเดือนก่อน

    Awesome!!! Thanks Myke & Katie.. Beautiful, inspirational.. heartfelt!!! Xx

  • @justaddvodka
    @justaddvodka หลายเดือนก่อน

    Great messages. Thank you!

  • @mykeireland
    @mykeireland หลายเดือนก่อน

    Mary-Beth definitely hit a home run here… 🎉

  • @mykeireland
    @mykeireland หลายเดือนก่อน

    This is by far one of my fave episodes so far!

  • @mykeireland
    @mykeireland หลายเดือนก่อน

    Just wow! 😂

  • @BGtv.
    @BGtv. 4 หลายเดือนก่อน

    Inspirational story and a legendary boss!

    • @insightsystemsgroup
      @insightsystemsgroup 4 หลายเดือนก่อน

      Legendary in so many aspects... thanks for listening.

    • @BGtv.
      @BGtv. 4 หลายเดือนก่อน

      @@insightsystemsgroup great stuff!

  • @StrexTV
    @StrexTV 4 หลายเดือนก่อน

    What a great interview - I really enjoyed hearing how Rutledge Engineering came to be

    • @insightsystemsgroup
      @insightsystemsgroup 4 หลายเดือนก่อน

      It was a really great story, and thanks so much for your support.

  • @Grae2k8
    @Grae2k8 4 หลายเดือนก่อน

    The Godfather of the Australian AV industry ... What a massive impact he's made and an awesome career... Michael definately set the benchmark for the industry.

    • @insightsystemsgroup
      @insightsystemsgroup 4 หลายเดือนก่อน

      And it's always so great to be able to work alongside people with that Rutledge DNA!

  • @danbaldwin3814
    @danbaldwin3814 4 หลายเดือนก่อน

    Love a couple of these answers and something I notice as we grow too. You cant do everything, there are people better at things than I am, and it is important to stay connected so you can ask the right questions. Great interview coming!

  • @mykeireland
    @mykeireland 4 หลายเดือนก่อน

    Bring this on....!!

  • @insightsystemsgroup
    @insightsystemsgroup 4 หลายเดือนก่อน

    If anyone knows how to do it, its Michael... can't wait for this episode.

  • @aubreydsouza
    @aubreydsouza 7 หลายเดือนก่อน

    Wow. Congrats to you both and the team. Grateful to be part of your journey over the years. A valued customer and partner. Thank you!

    • @insightsystemsgroup
      @insightsystemsgroup 7 หลายเดือนก่อน

      Thanks Aubrey, and we couldn’t have done it without partners like yourself. 🫡

  • @michaelpafiti2141
    @michaelpafiti2141 7 หลายเดือนก่อน

    Tasman electro board Rutledge 🤣🤣💪🏾💪🏾

  • @brendan8915
    @brendan8915 8 หลายเดือนก่อน

    Owen is an extremely humble guy, but personally, seeing him consistently pursue professional excellence AND uplifting the visibility and understanding of both his unique experience yet also the dynamic shared experience of a large proportion of the population I believe is an indispensable effort in inspiring compassion and unity. So much wisdom in this discussion can be extrapolated and applied to personal challenges. The development and appreciation of ownership, accountability and self-respect derived from a serious life-challenge is exceptional and something to be rejoiced.

  • @simontaita
    @simontaita 8 หลายเดือนก่อน

    Top shelf conversation guys, well done

    • @insightsystemsgroup
      @insightsystemsgroup 8 หลายเดือนก่อน

      Thanks Simon, appreciate the support. 🙏

  • @mykeireland
    @mykeireland 8 หลายเดือนก่อน

    Such good work here Owen! ❤

  • @abbotrasleigh1965
    @abbotrasleigh1965 8 หลายเดือนก่อน

    👇 Promo`SM

  • @mikeh3128
    @mikeh3128 10 หลายเดือนก่อน

    Great content, thanks both.

  • @shellycaldwell9328
    @shellycaldwell9328 11 หลายเดือนก่อน

    👉 Promo'SM