Dear Mr. Flinn, Greetings from Schneider ! We have assigned your query to the concerned team and they will get back to you shortly. Meanw hile kindly share your contact details so that we can assist you in a better way. Regards, Shweta Jamwal Customer Care center
Dear Jimmy, Greetings!! As per your query you need to update the DTM file in order to add hardware. It seems you have imported the DTM file of your device but you have not updated the library that is why it is showing the error. Kindly refer to the below link on how to update hardware catalog in Unity Pro:- spr.ly/6058GVUco Regards, Customer Care Center
Schneider Electric I have updated the DTM file. The file is in the DTM catalog I’ve downloaded from the website. But it keeps saying in blue error at the bottom saying the file in the project is newer that the catalog I have. It seems to me that the commissioning engineer use his laptop and cut and pasted to the site engineering pc .
Dear Flinn, Are you having any issues in communicating with this device through Unity Pro with the DTM mismatch? What is the product you are trying to add? Can you try to install the newer DTM in Unity Pro?
where i can find the DTM of power logic pm5340 ?
regards
Where to download DTM for Advantys OTB
You move through the steps like you're showing 1st graders how to do it. Speed it up a little.
Unity is rubbish. Have added module but it still gives yellow triangle and says to update DTM catalog even though I can see the file
Dear Mr. Flinn,
Greetings from Schneider !
We have assigned your query to the concerned team and they will get back to you shortly. Meanw hile kindly share your contact details so that we can assist you in a better way.
Regards,
Shweta Jamwal
Customer Care center
Dear Jimmy,
Greetings!!
As per your query you need to update the DTM file in order to add hardware. It seems you have imported the DTM file of your device but you have not updated the library that is why it is showing the error.
Kindly refer to the below link on how to update hardware catalog in Unity Pro:-
spr.ly/6058GVUco
Regards,
Customer Care Center
Schneider Electric I have updated the DTM file. The file is in the DTM catalog I’ve downloaded from the website. But it keeps saying in blue error at the bottom saying the file in the project is newer that the catalog I have. It seems to me that the commissioning engineer use his laptop and cut and pasted to the site engineering pc .
Dear Sir, We acknowledge your concern and our technical team will get back to you on this.
Thanks & Regards
Customer Care Team.
Dear Flinn,
Are you having any issues in communicating with this device through Unity Pro with the DTM mismatch? What is the product you are trying to add?
Can you try to install the newer DTM in Unity Pro?