Hello friends! TRR offered $100 credit. I asked for $100 refund. They refused, so I sent it back. I was shocked that they were willing to give up a $1200 sale over $100.
What a joke people don’t have common sense. I bet if they had escalated that to a supervisor the supervisor would have told them to give you the 100 bucks.
@@ChatsWithChris Hi! I’m not sure. They put me on hold twice so I assume they cannot make that decision without consulting a supervisor. Thanks for coming by. Hope you’re doing well☺️🙏🏼
I agree for that kind of money I would be angry! The charm looked ok on bag but I think you could find something better. Just my opinion! Happy Hunting.
Cami, in defense of TRR, did it say it included that? I have seen what I believe to be this bag, on TRR. The pictures are very clear that piece is *not* included. It also indicates it comes with keys and lock. I know TRR can be a bit sketchy, but in this case. I think you just missed it and they didn't do anything wrong. They don't have to indicate what is missing, especially if they show pictures and state what is included. I bought a Mulberry zipped tote from Fashionphile. The picture did not show the strap. It was priced pretty typical for the bag. I got it and no strap. I looked back at the description and it did not note it came with a strap and the pictures didn't show it. So, that was on me, not on them. I didn't ask for a refund, or return the bag. I made a mistake and did not feel onus was on them for my mistake.
@@jamesjamm Hello, it was deceiving. It did not say missing, just didn’t say the bell was included, however most would assume the strap and bell would be attached. I assumed the bell was in the bag because my Alma bb indigo from Fashionphile had it in the bag and they also just said keys and lock included. A bit sneaky. I just asked for $100 refund and they would only do $100 credit so I sent it back. Probably the one you’re seeing. Lol. TFW🙏🏼☺️
Your wine color pillow tabby is beautiful. I never seen this color in the store. I guess it sold fast. The D&B bag is so cute. I finally saw the smallest size and it thought it was adorable. Julie it sickens me on how much hate there is right now. I would have never thought all this could even happen because of election. You have a wonderful week.
The chocolate charm is sooo cute !! I have an alma but in a PM size in epi leather, that bell clochette is what makes Alma’s popular stand out, TRR is known for horrible service .. I had a bad experience even trying to sell a couple of my bags. Not surprised
Hi! I love seeing that Charm! Beautiful color with this LV, but I think you found yourself another gorgeous orange bag to make up for it! TFS! Hope you have a wonderful day!
Cami this bag is beautiful! Why not buy a replacement clochette from LV? I love that charm and I know I’ve told you that before lol. I think that charm would look great on a backpack, LV epi leather petit Noe or a speedy. I collect charms and I’m so happy this is the year of bag charms! Tfs.
@@susanlabarca171 Hello, Thank you! I know, but honestly it’s the principle. TRR never describes accurately. I asked for $100 refund but they only offered $100 credit so I sent it back. I kept the orange Tory so now I definitely don’t need another orange bag. I’m still looking for a small tan or light brown with silver hardware. TFW🙏🏼☺️
@@carolinachambergo1230 Thank you! Oh pricey is an understatement. The price was insane. Lol. But none of us are rational when it comes to to buying luxury. That’s why it’s called luxury. ☺️
@@DeeDee_Bean Hello! They offered me a $100 credit. I wanted the refund. So I sent it back. It wasn’t in the photos but neither was the one I purchased from Fashionphile. I figured it was in the bag because TRR did not say it was missing. They are deceitful with their descriptions. It’s ok. I kept the orange Tory. 🧡🧡
Sorry about the missing clochette! Yes, they should've absolutely disclosed. I personally don't like bags with missing parts. Just read your update--the credit is low and not a refund. Don't blame you for sending it back. You'll find a better one Cami!💕
I like the Alma BB. I have 2 of them. Perfect for me because I am petite, slim travel lightly. Plenty of room in my bags. Such a shame yours had flaws. Send it back and buy one in intact condition. Loved the colour, the are on the internet.
@@karyannfontaine8757 Hello! I have 2 others as well. Great bag. I won’t be getting another orange bag. I kept the orange Tory so I have enough orange. TFW🙏🏻🧡☺️
Hi Cami beautiful bag I’m pretty sure you can get a replacement from LV at a cost of course if TRR gives you a discount to keep it that is it’s a stunning bag I hope you kept this one love it 🧡💚💚
@@birkinboy3976 Thanks! I was just annoyed at TRR for being a bit deceitful in their description. It is beautiful but I kept the orange Tory. I have enough orange. TFW🙏🏻☺️🧡
@@jess_luvs_lv Hello! The refused when I asked for $100 back and would only give me $100 credit so I sent it back. The bag was in pristine condition so I was bummed about having to return it. It was the principle of the matter. TFW🙏🏼☺️
I definitely hear what your saying about finding a bag with silver hardware to go with your bag charm. I usually do mix my metal colors with jewelry but not really with purses and bag charms. I have a couple bags I love both with goldtone hardware and therefore have some bag charms I switch out all goldtone metal. I even recently made my own purse charm with different beads. I say do what makes you happy. Life is too short to settle for less than. Love your down to earth personality. ❤ 😊
@@ngo7156 Awe, thank you. I appreciate the positive feedback. I mix my jewelry but for some reason with charms and bag hardware, it feels different. TFW🙏🏼☺️
Yes I agree I just ordered the bunny charm from LV but I will be returning because the gold looks so clashed with my silver bags. Cute charm tho. Love cami’s chocolate charm it’s adorable
Wow that is so frustrating but I will say that mine tend to not lay right on the smaller bags so that would not bother me since you have a charm for it.....HOWEVER it isn't right that it wasn't mentioned!!!
@@brittascharmsandbeads9057 Hello! Especially when it wasn’t listed as missing. They offered me $100 credit. I said $100 refund. They refused so I sent it back. I can’t believe they were willing to lose a sale over $100. TFW🙏🏼☺️
@@brittascharmsandbeads9057 Thanks, although so many people said I could’ve gotten a replacement bell for the keys. The bag itself was pristine. Now I’m going to regret returning it🙄 TFW🙏🏼☺️
Cami, I'm so sorry! How frustrating you received that bag without the clochet. It was so perfect for you. Hopefully, another one will come your way. Hugs!.xo
I understand your frustration. I would have sent the bag back too. Alma is not a rare style or anything, you can find it anywhere else, just need time.
@@v.d.5539 Hello and thank you! I kept the orange Tory so I think 3 orange bags in my collection is enough, lol. I still want a small tan crossbody that’ll work with the charm. TFW🙏🏼☺️🧡
Oy!!! I am so hesitant with TRR because of the crappy photos and NO return policy. (I think its BS they want you to pay that BS "return guarantee." With that being said, I did recently order a YSL bag and it looked like new. But i was so nervous!! Glad to know they will accept the return!!
@@bella4135 Hello! I would never pay insurance to be able to return because if I buy something, it’s because I really want it and as long as it’s described correctly, I will keep it. Yes, they took this back after I refused they’re $100 credit offer. I wanted $100 refund and they wouldn’t do it. TFW🙏🏼☺️🧡
@@camiscloset2369 I’m glad you were able to return it without a fight! I guess it would be easy to return most things since their descriptions stink!!😂
I would have been annoyed also. I would have insisted on a refund commensurate with the cost of getting LV to replace the missing part. Personally, if I had that bag I would remove the clochette anyway, but that would not affect my decision. It is the principle! That is why I have never bought from TRR. At least now you know that an Alma will work for you. That is one advantage. Thank you for the video!
@@danielintheantipodes6741 Hello! I knew the Alma would work because I have the same one in indigo. I also don’t need the clochette hanging but I felt the same as you. Why would I think the bell part is missing if they say it has lock and keys? It all goes together. I thought the bell was in the bag. That’s how my other one came from Fashionphile. It was inside. TRR are very deceitful with their descriptions. TFW🙏🏼☺️🧡
@@jeanettenfreeland1408 Hello! On the resale market. I bought it from FP. I would’ve bought it new if it was still available in the boutiques. TFW🙏🏼🧡☺️
Hi Cami! Such a gorgeous bag! I think I want to get one. It is so pretty! 🧡 It looks great with your charm! Very similar to your TB new bag. Did you end up keeping it or returning it? Thanks for sharing bella! 🫶🏼😘
@@MariaLouiseLovesLuxuries Hello! I asked for $100 refund and they refused. They offered $100 credit. I sent it back, but I have that gorgeous Tory. Thank you for watching 🙏🏼☺️🧡❤️
I think what you meant to say is that the keys were dangling from the attachment strap and did not come encased in the clochette. Clochette in French literally means “bell” which is why the key enclosure is so aptly named. Love the Orange Epi Alma…Orange is my happy colour. Wear it would n good health and good times! Perhaps your SA can assist you with a replacement clochette…Good Luck 🧡🤎🧡
I really like your Jimmy Choo bag🥰 I don’t think the BB Alma is the best choice to my liking, but that’s not what’s important, it’s about how you feel about it. I haven’t ever purchased from TRR because of how many issues I’ve seen from you tubers. I do like fashionphile and yoogi’s closet, so if I buy preloved, it’s from them. I hope this issue gets resolved to your satisfaction.
Hi Cami! I’m glad you sent it back to them! I won’t be dealing with TRR either ever since the time they were being shady in not answering an email from me. Then someone tried to hack my account with them. I just can’t trust them. It’s incredible how they operate. 🙄😒 Such a shame as it’s a gorgeous bag! TFS friend!❤😊
@@Raellescloset Hello! I just asked for $100 refund and they refused. They lost a $1200 sale over $100. 🤷🏼♀️ It’s ok, I kept that gorgeous orange Tory🧡TFW☺️
The charms looks so beautiful with that bag. So bummed that you had send it back... they definitely should have disclosed on the site that the bag was missing that clouchette.
The truth is, these bags were all overpriced. Now that we know they cost a fraction of the sale price and are so poorly made, it’s clear they weren’t worth it. Furthermore, many of these items are knockoffs. There are a lot of knockoffs out there at luxrul knockoffs of such good quality that they’re no longer luxury items.
I found your bag on the real real and description says lock and keys does not say clochette included.if u look at others says lock key and clochette included.unless final sale they allow all returns. In my past experience I have had issues with final sale and they have always accommodated me and have always been satisfied..
@@laurielaurie6256 Hello and thank you for checking. I know it wasn’t in the photo so I figured it was inside the bag. They are deceitful with their descriptions, however I’ve never had an issue returning the other items and I sent this back with no issue. TFW🙏🏼☺️🧡
It wasn't mean to be perhaps because you already have an orange purse and how many orange purses do you really need? Why not try the chocolate bar charm with a very dark brown suede bag? They're very much in style now. I know - suede - but live a little.
@@marlenepopov8469 Hello! You’re right and I kept the orange Tory. I LOVE brown suede. I would just prefer silver hardware. That combination is not easy to find. TFW🙏🏼🧡☺️
Pretty bag, but I would be livid that the clochette was missing. The bare keys showing is not a good look on a gorgeous bag like that. Hope it all works out for you.
@@586Rexford I know. I saw that too but I thought it might have been in the bag. My Indigo Alma bb from Fashionphile the bell detached from the strap piece and they both were in the bag. I figured this was too. TFW🙏🏼🧡☺️
@@camiscloset2369 They should have disclosed the missing key cover. Perhaps they assumed that most buyers wouldn't have known the product enough to notice the difference. So disappointing!
The missing key clochette wouldn’t have been a deal breaker for me especially if the price was right. You stated that the bag itself was in excellent condition. I bet if you double-checked the photo the key clochettte wasn’t probably there. Take the key with a string off and keep it moving. The chocolate candy charm looks too big for the bag.
@@Michelle-uw2im Hi. It wasn’t in the photo but I thought maybe it was inside the bag like how my other came from Fashionphile. It was a bit big so it worked out fine. TFW🙏🏻☺️
@@miradonfbd Hello! I didn’t think of that. But I would imagine $200 or more. I should’ve checked but I think because I was annoyed that it was missing, I wanted TRR to do the right thing and when the wouldn’t, I just sent it back. TFW🙏🏼🧡☺️
This was my suggestion but I deleted it on your thread and never sent an email😂 I’m not sure I like the charm on the bag, I’d hang it on the inside side of the square if you get another.
I noticed the clochette is missing right away. LV should be able to replace it. TRR should refund you the cost of the clochette and then have LV replace it. TRR is getting very sloppy. It's a shame.😡😡
@@DeeHigginbotham-mv3gc Hello! Hmmm, I was so annoyed that I didn’t think of contacting LV to even see how much a replacement would be. They refused to give me a $100 refund. Only offered $100 credit. So I sent it back. TFW🙏🏼☺️
Beautiful bag , but good luck with trying to get money back because the real real is absolutely terrible with returns and such unless you purchase the stupid insurance. Like to know how you make out
@@faithheim Hello! I sent it back. No issues. I’ve sent things back before. I never buy insurance. If it’s not as described, they have to take it back. They refused to give me $100 refund and offered $100 credit. So back it went. TFW🙏🏼☺️
@@tammygreenblatt7636 Hi! You’re absolutely right. It was pristine and way less than retail. But it was not disclosed in the description that it was missing the clochettemso they should’ve done the right thing. But they didn’t so I sent it back. TFW🙏🏼☺️🧡
What a shame it didn’t work out as it’s a beauty. I don’t blame you for returning it due to the missing piece. They should have offered you a refund not a credit
@@jrob123 Hello and thank you! I was so annoyed because the bag was pristine but I couldn’t let them not be held accountable for their incorrect description. They lost a sale for $100. But you know, they don’t care because someone else will come along and be just fine with it missing the piece. TFW🙏🏼☺️
Hey yu I wanted to make sure no one attacked you because of me I am not doing any shout outs as I never meant any harm to anyone ....Have a blessed day ,Yes ihad to even change my name .
Hey girl I am making you and Winnie and Craig and Dawn as mods if you ever come to my lives you are all set ,I will be setting up a 5day sub requirement starting today ,I am weeding out the bad......
Hello friends! TRR offered $100 credit. I asked for $100 refund. They refused, so I sent it back. I was shocked that they were willing to give up a $1200 sale over $100.
What a joke people don’t have common sense. I bet if they had escalated that to a supervisor the supervisor would have told them to give you the 100 bucks.
@@ChatsWithChris Hi! I’m not sure. They put me on hold twice so I assume they cannot make that decision without consulting a supervisor. Thanks for coming by. Hope you’re doing well☺️🙏🏼
I agree for that kind of money I would be angry! The charm looked ok on bag but I think you could find something better. Just my opinion! Happy Hunting.
@@judytravis5635 I agree.
@@judytravis5635 Thank you! Honestly, I agree. It’s not a perfect fit for the charm. ☺️
Great find, I bought the Bottega knockoffs in luxrul because I liked the style but not the price of the originals, hehe!
Cami, in defense of TRR, did it say it included that? I have seen what I believe to be this bag, on TRR. The pictures are very clear that piece is *not* included. It also indicates it comes with keys and lock. I know TRR can be a bit sketchy, but in this case. I think you just missed it and they didn't do anything wrong. They don't have to indicate what is missing, especially if they show pictures and state what is included. I bought a Mulberry zipped tote from Fashionphile. The picture did not show the strap. It was priced pretty typical for the bag. I got it and no strap. I looked back at the description and it did not note it came with a strap and the pictures didn't show it. So, that was on me, not on them. I didn't ask for a refund, or return the bag. I made a mistake and did not feel onus was on them for my mistake.
@@jamesjamm Hello, it was deceiving. It did not say missing, just didn’t say the bell was included, however most would assume the strap and bell would be attached. I assumed the bell was in the bag because my Alma bb indigo from Fashionphile had it in the bag and they also just said keys and lock included. A bit sneaky. I just asked for $100 refund and they would only do $100 credit so I sent it back. Probably the one you’re seeing. Lol. TFW🙏🏼☺️
Your wine color pillow tabby is beautiful. I never seen this color in the store. I guess it sold fast. The D&B bag is so cute. I finally saw the smallest size and it thought it was adorable. Julie it sickens me on how much hate there is right now. I would have never thought all this could even happen because of election. You have a wonderful week.
@@YosheaLux Hello! I think you meant this comment for Julie. Lol. It’s ok, I agree!!!! ☺️
That charm looks great against orange.
@@G..G.. Thank you! I Agree. TFW🙏🏻🧡☺️
The chocolate charm is sooo cute !! I have an alma but in a PM size in epi leather, that bell clochette is what makes Alma’s popular stand out, TRR is known for horrible service .. I had a bad experience even trying to sell a couple of my bags. Not surprised
Hi Cami, Beautiful bag. I’m sorry it didn’t work out. You’ll find the perfect bag. 😁 TFS
@@myPursesuitOfHappiness Hello! Thank you! Yea, it’s ok. I kept the orange Tory. Hope you’re doing well. TFW🙏🏻☺️🧡
Hi! I love seeing that Charm! Beautiful color with this LV, but I think you found yourself another gorgeous orange bag to make up for it! TFS! Hope you have a wonderful day!
@@MissysBeautyandLuxury Thank you! I’m obsessed with this darn charm, lol. And yes, I love my Tory🧡
Cool chocolate 🍫 bag 😊❤
@@kaylheecarroll3186 Thank you! I’m obsessed with it😁
@camiscloset2369 that's great, your welcome
Cami this bag is beautiful! Why not buy a replacement clochette from LV? I love that charm and I know I’ve told you that before lol. I think that charm would look great on a backpack, LV epi leather petit Noe or a speedy. I collect charms and I’m so happy this is the year of bag charms! Tfs.
@@susanlabarca171 Hello, Thank you! I know, but honestly it’s the principle. TRR never describes accurately. I asked for $100 refund but they only offered $100 credit so I sent it back. I kept the orange Tory so now I definitely don’t need another orange bag. I’m still looking for a small tan or light brown with silver hardware. TFW🙏🏼☺️
Keeps us posted on keeping on sending back bag! Love your channel Cami ❤
@@carolinachambergo1230 Awe, thank you! I sent this back. TRR wouldn’t give me a refund of $100 so I returned it. TFW🙏🏼☺️
I completely agree with you! I love your new charm! A bit pricey but gorgeous! ❤
@@camiscloset2369$100 really lol that's a joke! 😮
@@carolinachambergo1230 Thank you! Oh pricey is an understatement. The price was insane. Lol. But none of us are rational when it comes to to buying luxury. That’s why it’s called luxury. ☺️
This bag is on my wish wish list. It’s gorgeous. Keep us posted curious as to what they say. Did it have it in the pictures. Thanks for sharing 👛🚢🛍️🦆🙏
@@DeeDee_Bean Hello! They offered me a $100 credit. I wanted the refund. So I sent it back. It wasn’t in the photos but neither was the one I purchased from Fashionphile. I figured it was in the bag because TRR did not say it was missing. They are deceitful with their descriptions. It’s ok. I kept the orange Tory. 🧡🧡
Sorry about the missing clochette! Yes, they should've absolutely disclosed. I personally don't like bags with missing parts. Just read your update--the credit is low and not a refund. Don't blame you for sending it back. You'll find a better one Cami!💕
@@Mirella_MtOlympia Thank you! It’s ok. I love the orange Tory. I kept that one. TFW🙏🏼☺️
The charm looks really great with it. That is such a shame that the bag is missing a part. Thanks for sharing! Peace and love..Suz What ☮️💛
Hello! And TRR refused to give me a $100 refund. I sent it back. TFW🙏🏼☺️
I like the Alma BB. I have 2 of them. Perfect for me because I am petite, slim travel lightly. Plenty of room in my bags. Such a shame yours had flaws. Send it back and buy one in intact condition. Loved the colour, the are on the internet.
@@karyannfontaine8757 Hello! I have 2 others as well. Great bag. I won’t be getting another orange bag. I kept the orange Tory so I have enough orange. TFW🙏🏻🧡☺️
It looks so cute on the bag
@@makeupnmedicine Thank you! I know! I was surprised TRR was willing to forgo the sale over $100. I had to return it. TFW🙏🏼☺️
Hi Cami beautiful bag I’m pretty sure you can get a replacement from LV at a cost of course if TRR gives you a discount to keep it that is it’s a stunning bag I hope you kept this one love it 🧡💚💚
@@birkinboy3976 Thanks! I was just annoyed at TRR for being a bit deceitful in their description. It is beautiful but I kept the orange Tory. I have enough orange. TFW🙏🏻☺️🧡
Poor Alma with her missing clochette. Don’t blame you for returning it.
@@AnUrbanGypsy Lol. Yea, she was a stunner. TFW🙏🏻☺️
I’m glad you sent it back. The bell is an iconic part of the Alma, and the keys dangling on their own looks really bad. Sorry it was a fail 🙁
@@joyLoveC Yes, I agree even though I probably wouldn’t keep the bell on there, it should be there. TFW🙏🏻☺️
oh no a fail😢
Before purchasing always ask questions about the item
@@fayelawson5053 Hello! I do that with Fashionphile. I trusted the description on this one. No big deal, I sent it back. TFW🙏🏼☺️🧡
That little cutie looked so good on there too bad they missed the piece.
@@katemiller7874 Hello and thank you! It’s ok. I kept the orange Tory. I have more than enough orange bags. TFW🙏🏻☺️🧡🧡
When you pulled the bag out the first thing I noticed was the missing clochette 😢 I would’ve sent it back as well.
@@Jorgelinas.Journey Hi! I was willing to keep it for $100 refund but I guess the sale wasn’t that important to them. 🤷🏼♀️TFW🙏🏼☺️❤️
The charm looks great on this bag. Definitely let us know what happens, I hope you get a good amount back 😃
@@jess_luvs_lv Hello! The refused when I asked for $100 back and would only give me $100 credit so I sent it back. The bag was in pristine condition so I was bummed about having to return it. It was the principle of the matter. TFW🙏🏼☺️
I definitely hear what your saying about finding a bag with silver hardware to go with your bag charm. I usually do mix my metal colors with jewelry but not really with purses and bag charms. I have a couple bags I love both with goldtone hardware and therefore have some bag charms I switch out all goldtone metal. I even recently made my own purse charm with different beads. I say do what makes you happy. Life is too short to settle for less than. Love your down to earth personality. ❤ 😊
@@ngo7156 Awe, thank you. I appreciate the positive feedback. I mix my jewelry but for some reason with charms and bag hardware, it feels different. TFW🙏🏼☺️
Yes I agree I just ordered the bunny charm from LV but I will be returning because the gold looks so clashed with my silver bags. Cute charm tho. Love cami’s chocolate charm it’s adorable
@katemiller7874 Sometimes I wish purse charms came in silvertone and goldtone options.
Wow that is so frustrating but I will say that mine tend to not lay right on the smaller bags so that would not bother me since you have a charm for it.....HOWEVER it isn't right that it wasn't mentioned!!!
Hello! Yea, I totally agree. It was the principle that they were deceitful. TFW🙏🏼☺️🧡
I agree with you, missing parts is just not acceptable ! 😩 Looking forward to hearing what the solution will be ! 👍🏻
@@brittascharmsandbeads9057 Hello! Especially when it wasn’t listed as missing. They offered me $100 credit. I said $100 refund. They refused so I sent it back. I can’t believe they were willing to lose a sale over $100. TFW🙏🏼☺️
@@camiscloset2369 I'm glad you stood your ground and didn't accept their nonsense ! 🤗🤗🤗
@@brittascharmsandbeads9057 Thanks, although so many people said I could’ve gotten a replacement bell for the keys. The bag itself was pristine. Now I’m going to regret returning it🙄 TFW🙏🏼☺️
love this bag - so sorry it didn't work out ‼️
@@myluxurycloset529 Thank you! The Tory makes up for it🧡
Cami, I'm so sorry! How frustrating you received that bag without the clochet. It was so perfect for you. Hopefully, another one will come your way. Hugs!.xo
@@persus5727 Thank you! It’s ok. I kept the orange Tory which I love. I’ll find other bags for the charm. TFW🙏🏼☺️
Oh no 😢 It’s the perfect bag for the charm 🧡 Back to the drawing board 😕
@@Smilingcats_couture Hello! Yea, I’m bummed about that. But I kept the orange Tory so I have more than enough orange in my collection. TFW🙏🏼☺️🧡
I understand your frustration. I would have sent the bag back too. Alma is not a rare style or anything, you can find it anywhere else, just need time.
@@v.d.5539 Hello and thank you! I kept the orange Tory so I think 3 orange bags in my collection is enough, lol. I still want a small tan crossbody that’ll work with the charm. TFW🙏🏼☺️🧡
I am loving orange 🧡.. beautiful bag
@@patriciaritter4624 Thank you! Me too. I sent this back because they refused to give me a $100 refund. So I kept the Tory. TFW🙏🏼☺️
I think the charm is super cute! The bag is cute too. Too bad the clochette is missing.
@@bagit90 Thank you! I’m obsessed with this charm. Yea, it’s ok. I sent it back. TFW🙏🏼☺️
the chocolate bag is so cool i love the silver hardware❤
@@devincristopher3 Hi! Thank you! I’m obsessed with it. Thank you for coming by. 🙏🏼☺️❤️
Oy!!! I am so hesitant with TRR because of the crappy photos and NO return policy. (I think its BS they want you to pay that BS "return guarantee." With that being said, I did recently order a YSL bag and it looked like new. But i was so nervous!! Glad to know they will accept the return!!
They have a great return policy
@@bella4135 Hello! I would never pay insurance to be able to return because if I buy something, it’s because I really want it and as long as it’s described correctly, I will keep it. Yes, they took this back after I refused they’re $100 credit offer. I wanted $100 refund and they wouldn’t do it. TFW🙏🏼☺️🧡
@@camiscloset2369 I’m glad you were able to return it without a fight! I guess it would be easy to return most things since their descriptions stink!!😂
I would have been annoyed also. I would have insisted on a refund commensurate with the cost of getting LV to replace the missing part. Personally, if I had that bag I would remove the clochette anyway, but that would not affect my decision. It is the principle! That is why I have never bought from TRR. At least now you know that an Alma will work for you. That is one advantage. Thank you for the video!
@@danielintheantipodes6741 Hello! I knew the Alma would work because I have the same one in indigo. I also don’t need the clochette hanging but I felt the same as you. Why would I think the bell part is missing if they say it has lock and keys? It all goes together. I thought the bell was in the bag. That’s how my other one came from Fashionphile. It was inside. TRR are very deceitful with their descriptions. TFW🙏🏼☺️🧡
Hi Cami is the Denim Alma on the resale market or on Louis Vuitton site
@@jeanettenfreeland1408 Hello! On the resale market. I bought it from FP. I would’ve bought it new if it was still available in the boutiques. TFW🙏🏼🧡☺️
Hi Cami! Such a gorgeous bag! I think I want to get one. It is so pretty! 🧡
It looks great with your charm! Very similar to your TB new bag. Did you end up keeping it or returning it?
Thanks for sharing bella! 🫶🏼😘
@@MariaLouiseLovesLuxuries Hello! I asked for $100 refund and they refused. They offered $100 credit. I sent it back, but I have that gorgeous Tory. Thank you for watching 🙏🏼☺️🧡❤️
beautiful bag🧡
@@devincristopher3 Thank you Dev☺️
Oh that is a good choice for the charm. Sorry it did not work out, I will say the Alma bb is perfect on you.😊
@@beacuz Thank you! ☺️
I think what you meant to say is that the keys were dangling from the attachment strap and did not come encased in the clochette. Clochette in French literally means “bell” which is why the key enclosure is so aptly named. Love the Orange Epi Alma…Orange is my happy colour. Wear it would n good health and good times! Perhaps your SA can assist you with a replacement clochette…Good Luck 🧡🤎🧡
@@deborahmurray6500 Hello! Yes, exactly, the bell thing lol. I sent it back. They refused to refund me $100 so back it went. TFW🙏🏼☺️
I really like your Jimmy Choo bag🥰 I don’t think the BB Alma is the best choice to my liking, but that’s not what’s important, it’s about how you feel about it. I haven’t ever purchased from TRR because of how many issues I’ve seen from you tubers. I do like fashionphile and yoogi’s closet, so if I buy preloved, it’s from them. I hope this issue gets resolved to your satisfaction.
@@sandyokey7728 Hello and thank you! They refused to give me a $100 credit so I sent it back. I’m not a fan of TRR. TFW🙏🏼❤️☺️
Hi Cami! I’m glad you sent it back to them! I won’t be dealing with TRR either ever since the time they were being shady in not answering an email from me. Then someone tried to hack my account with them. I just can’t trust them. It’s incredible how they operate. 🙄😒 Such a shame as it’s a gorgeous bag! TFS friend!❤😊
@@Raellescloset Hello! I just asked for $100 refund and they refused. They lost a $1200 sale over $100. 🤷🏼♀️ It’s ok, I kept that gorgeous orange Tory🧡TFW☺️
The charms looks so beautiful with that bag. So bummed that you had send it back... they definitely should have disclosed on the site that the bag was missing that clouchette.
@@rosieschweebie Hello! I know and the bag was in pristine condition. They gave up the sale over $100. 🤷🏼♀️TFW🙏🏼☺️
Hi Cami. We buy beautiful things to make us happy, not to aggravate us!😊
@@felicia2463 That should only be the case. However, if money was no object I would only buy new and never be aggravated lol. TFW🙏🏼☺️🧡
It's was a pretty moment
@@jaks_bag_attack Yes😭 Lol. They gave up a sale for $100 dollars. 🤷🏼♀️
The truth is, these bags were all overpriced. Now that we know they cost a fraction of the sale price and are so poorly made, it’s clear they weren’t worth it. Furthermore, many of these items are knockoffs. There are a lot of knockoffs out there at luxrul knockoffs of such good quality that they’re no longer luxury items.
I would be so annoyed with that key thing too
@@MsEasyBeautiful Hello! Especially since it didn’t say it was missing. TFW🙏🏼☺️
I found your bag on the real real and description says lock and keys does not say clochette included.if u look at others says lock key and clochette included.unless final sale they allow all returns. In my past experience I have had issues with final sale and they have always accommodated me and have always been satisfied..
@@laurielaurie6256 Hello and thank you for checking. I know it wasn’t in the photo so I figured it was inside the bag. They are deceitful with their descriptions, however I’ve never had an issue returning the other items and I sent this back with no issue. TFW🙏🏼☺️🧡
It wasn't mean to be perhaps because you already have an orange purse and how many orange purses do you really need? Why not try the chocolate bar charm with a very dark brown suede bag? They're very much in style now. I know - suede - but live a little.
@@marlenepopov8469 Hello! You’re right and I kept the orange Tory. I LOVE brown suede. I would just prefer silver hardware. That combination is not easy to find. TFW🙏🏼🧡☺️
Pretty bag, but I would be livid that the clochette was missing. The bare keys showing is not a good look on a gorgeous bag like that. Hope it all works out for you.
@@juliegaines2729 Hello! I agree and I asked for $100 refund to keep it and they offered $100 credit. Nope, it went back. TFW🙏🏼☺️
The key cover was missing in their web site photo. They should have mentioned it even though they did display it.
@@586Rexford I know. I saw that too but I thought it might have been in the bag. My Indigo Alma bb from Fashionphile the bell detached from the strap piece and they both were in the bag. I figured this was too. TFW🙏🏼🧡☺️
@@camiscloset2369 They should have disclosed the missing key cover. Perhaps they assumed that most buyers wouldn't have known the product enough to notice the difference. So disappointing!
The missing key clochette wouldn’t have been a deal breaker for me especially if the price was right. You stated that the bag itself was in excellent condition. I bet if you double-checked the photo the key clochettte wasn’t probably there. Take the key with a string off and keep it moving. The chocolate candy charm looks too big for the bag.
@@Michelle-uw2im Hi. It wasn’t in the photo but I thought maybe it was inside the bag like how my other came from Fashionphile. It was a bit big so it worked out fine. TFW🙏🏻☺️
@@camiscloset2369 I’m glad it worked out for you. Keep up the unboxing posts, you are so real!
I guess the Real Real is anything but that. I don’t blame you, and I think $100, was even too small of an offer. You’ll find the right bag!🍫
@@susanm9824 Hello! The bag was pristine and around $1200 which is quite below retail so I would’ve kept it. TFW🙏🏼☺️🧡
You should have checked with LV to see how much the replacement part would be. Probably not that much.
@@miradonfbd Hello! I didn’t think of that. But I would imagine $200 or more. I should’ve checked but I think because I was annoyed that it was missing, I wanted TRR to do the right thing and when the wouldn’t, I just sent it back. TFW🙏🏼🧡☺️
@@camiscloset2369 I seriously doubt that a clochette would be expensive. You don’t even need the little strap.
@@miradonfbd If they sold it separately. I’m going to call just out of curiosity. I’ll let you know.
too bad about the key bell🙈
@@devincristopher3 Oh well. I just asked for $100 refund and they weren’t willing. Back it went.
This was my suggestion but I deleted it on your thread and never sent an email😂 I’m not sure I like the charm on the bag, I’d hang it on the inside side of the square if you get another.
@@HandbagDiva Hello! I sent the bag back. The charm may be a bit overwhelming for it. It’s ok the search continues, lol. TFW🙏🏼☺️
I noticed the clochette is missing right away. LV should be able to replace it. TRR should refund you the cost of the clochette and then have LV replace it. TRR is getting very sloppy. It's a shame.😡😡
@@DeeHigginbotham-mv3gc Hello! Hmmm, I was so annoyed that I didn’t think of contacting LV to even see how much a replacement would be. They refused to give me a $100 refund. Only offered $100 credit. So I sent it back. TFW🙏🏼☺️
Beautiful bag
@@yiqingtang80 Thank you and thanks for watching 🙏🏼☺️
Beautiful bag , but good luck with trying to get money back because the real real is absolutely terrible with returns and such unless you purchase the stupid insurance. Like to know how you make out
@@faithheim Hello! I sent it back. No issues. I’ve sent things back before. I never buy insurance. If it’s not as described, they have to take it back. They refused to give me $100 refund and offered $100 credit. So back it went. TFW🙏🏼☺️
You got what you paid for. If it was hundreds cheaper than fashion file in better condition then it’s worth the price.
@@tammygreenblatt7636 Hi! You’re absolutely right. It was pristine and way less than retail. But it was not disclosed in the description that it was missing the clochettemso they should’ve done the right thing. But they didn’t so I sent it back. TFW🙏🏼☺️🧡
hey cami🌈🌞
What a shame it didn’t work out as it’s a beauty. I don’t blame you for returning it due to the missing piece. They should have offered you a refund not a credit
@@jrob123 Hello and thank you! I was so annoyed because the bag was pristine but I couldn’t let them not be held accountable for their incorrect description. They lost a sale for $100. But you know, they don’t care because someone else will come along and be just fine with it missing the piece. TFW🙏🏼☺️
SO annoyed for you!!! I was planning to sell to the Real Real but am now reconsidering! SO Sorry!!!
@@JenWest597 Hello! I’ve never attempted to sell to them but I’ve heard a few negative things about it. But definitely do your own research. TFW🙏🏼☺️🧡
Charm is to big to me🙄
Yea, it’s a bit big for this bag. I sent the bag back anyway. TFW☺️
Hey yu I wanted to make sure no one attacked you because of me I am not doing any shout outs as I never meant any harm to anyone ....Have a blessed day ,Yes ihad to even change my name .
No problem. I’m not afraid of being attacked. Lol.
Hey girl I am making you and Winnie and Craig and Dawn as mods if you ever come to my lives you are all set ,I will be setting up a 5day sub requirement starting today ,I am weeding out the bad......
Ok, that’s awesome that you can choose how people get in.
Fashionphile is so much better
Hello! Yes, I agree. TFW🙏🏼☺️
How disappointing.
Hello, yea, it’s ok. It went back. TFW☺️🙏🏼🧡