Brilliant solution to my wireless coverage problem, I used a couple of TP-Link power adapters, rather than a network cable run and all works perfectly.
Absolutely awsum, had sky q mini in kitchen hardly worked ,now Fantastic, must have spent several hours on to sky and your vid sorted in 5 mins thank you so much
Amazing work mate, I have 2 booster boxes in my house trying to pick up a signal to the sky mini and it still glitches!!, bought a 50m cat cable installed it, still didn't work until I come across your video much appreciated mate works without an issue now 😁 happy kids, happy wife, easy life 😂
You can't do that anyway as Sky Q isn't like Sky+ the box doesn't belong to you you are only renting it from Sky as long as you have a subscription if you were to cancel your Q, sub Sky will take the box and mini boxes back
A very helpful video. Now that the mini Q box is connectd via the ethernet it has stopped dropping out in the evening - much to my wife's relief as she is self isolating for 14 days in the bedroom. I did contact Sky but they were no help at all. Thank you very much.
Hi, great videos thanks.... I knew when my sky router was initially installed that only two outputs on the router would be a problem as nothing beats hardwiring ....and two ports not enough ! I live in a small cottage and just upgraded with two mini boxes which struggle to talk to each other - so currently hardwiring the rooms that need it with a network switch to accommodate the extra inputs needed 😀
Brilliant 👏 ..... i also set the 2.4Ghz and 5.0Ghz to off within the settings of the mini box to avoid any future conflicts of fighting for connectivity with the ethernet..... the wifi needs to be left on, on the main box unless that is connected to the router by cat 5 cable
Is your main Sky Q box hard wired too? I guess whether it is or not, you just hard wire from your “router” to the mini box? I do also have a Sky booster but I assume that can remain as it is as my 3rd bedroom mini box can only be wireless
So yes, all my Sky boxes are hardwired to my switch and then to my router. You can only hardwire Mini directly to the router if it's a Sky router, not a third party like BT or Virgin.
I have Sky Q mini boxes in two of my bedrooms working on wireless connection - I want to add an additional mini box in my home office which is too far for Wi-fi - can I add the mini box via an Ethernet cable without disrupting the existing wireless connections in the bedrooms? I have a BT Wi-fi system.
In this video is you main SkyQ box connected via wireless only or is that also connected via ethernet. I've just bought some TP-Link ethernet devices to hopefully get a better Sky mini box signal when I move the tv into the upstairs bedroom. At the moment it struggles to get a decent link to the main Sky box without me bouncing the signal off a third Sky router to join them together. All this is using BT WiFi hub
Would this be better for the WiFi extender feature on the mini box. ? If you know what I mean. As I think when it’s on WiFi connection my mbps speed is reduced and cuts out more than before. Cheers
Hi K. Thanks for the video. I had Sky Q about a year ago but due to issues with signal dropping on the mini boxes over WiFi, I reverted back to regular Sky tv. I am thinking about giving Sky Q another go but this time using TP power lines. The question I have is how should I configure/wire the powerline/router/Sky Q mainbox. My router and main Sky Q box will be side by side. I will have a powerline near the router/sky q mainbox. Thanks for your help.
Barry Kennedy hi. I can't really comment on the power line extenders. In my experience, I've had bad experience with them. I've read that some work and some don't. I'd suggest Sky boosters for connecting the boxes together or ethernet. Get a Sky engineer to fit it in as they can run their diagnostics and see how far the boxes are and how they communicate over their mesh. If your Sky main box and router are next to each other, no point of having wireless there between the boxes, ethernet using a shorter cable. Again, Can't really comment on 3rd party repeater /boosters. Once the setup is done correctly, it is an amazing system to use.
That seemed to work , but going back into network settings it still shows connection to Sky Wi-Fi . How do you stop it going back to Wi-Fi ? It must have reverted back as I disconnected the Ethernet as a test and the picture froze for a second but then was viewing as normal . So that must have reverted back to Wi- Fi .
Hi Beemer, It’s a great video and I’ve tried this quite a few times. I never ever get an IP address though via wired. If I connect the cat 5 to my Apple TV next to my mini in my bedroom, ip is obtained. I have a unmanaged switch, AirPort Extreme and many other hard wired products. 3PS4’s, Sky Q 2TB, Philips hue, Tado heating, and some PI,s for led strip lights. Ive left the q mini alone and it keeps trying to find ip, I’ve reset router, reset sky Q, but also no, won’t find q box on network or obtain IP. But I know the cable is fine as my Apple TV works,,,,, Any ideas? Sky q and Mini are just 1 floor apart, approx 5-6metres, but I still get drop out!
Thanks, works for me with 3rd party router. I recommend other people who are trying to get it to work in an outbuilding e.g. Summer House. I took it into the house near the main Sky box to do the WPS pairing and then moved it back to the Summer House and working over Ethernet perfectly so far.
Marc Alexander Hi Marc, is this using a new 2tb box and mini box? Ive got a similar issue with an outbuilding not receiving wifi and being on bt broadband. The outbuilding has an ethernet cable connected to house - did you simply connect this to the 3rd party router? Or to the box in some way (dont think the 2tb box has an out ethernet port whereas the 1tb mightve??l Dan
Hi Dan, Well, the good news is that my setup seems to be a little more complex than yours and still works. I'll explain in a bit more detail which will hopefully help you get it working... I have a Sky Q Silver 2TB box (about a year old or whenever Q came out) which is plugged into my 3rd party router via Ethernet. I then have a mini box upstairs connecting to the one downstairs via WiFi using the usual Sky mesh setup. I then have a mini box out in the Summer House which is connected to a Netgear Orbi wireless access point but via Ethernet as there is a port on the back of AP. The Netgear Orbi satellite AP in the summer house is connected to another Orbi AP wirelessly which is at the back of the house, which is connected to another Orbi wirelessly at the front of the house, which is the main Orbi wireless AP. This master access point is wired into the 3rd party router. (I need this because the mini box outside is some distance away from the router) But to get the mini box outside working with that setup I had to temporarily bring the mini box into the house, next to the main Sky Q box and then follow the instructions in this video to pair it whilst it is within WiFi distance of the main box so that it can establish the mesh network. When the video talks about plugging in the mini box Ethernet cable I plugged it into the 3rd party router next to the main box. Once setup and all working in the house I then moved it back to the Summer House, connected it all up and it's working great! You don't have the Sky mesh resilience with this setup, however for you it will be hard wired back to the router anyway which should be pretty stable. For me, as far as the mini box is concerned it thinks its using Ethernet but I am actually doing it over the Orbi WiFi APs which have their own 5ghz backbone anyway has been thankfully very stable. Cheers, Marc
Thank you for the video, i have followed the instructions but my box still seems laggy. How do I know the box is actually connected via cable or is it still picking up q signal from the main router?
Thanks for your reply, it is connected Via ethernet so now i have to find out why the actual wifi connection through the ethernet is slow. Thank you again 👍👍
Can you connect a mini box in the bedroom to the main sky q hub via Ethernet if the hub itself connects to the router via WiFi? Or does it need to be Ethernet all the way?
Having very recently had our first Sky Q installation (main box and one mini) I've been trying to figure out how to ethernet the mini but it everything I try doesn't seem to work. So looking at what I know about tech in general and watching your video, am I right in thinking that downstairs the main box can be wi-fi connected to my router while upstairs where the mini is, that can be connected by ethernet to the router? That's what I'm wanting and have been trying to do but the Mini keeps cutting out from lack of signal. Seems stupid that the ethernet won't work if its plugged in before a newtwork setup is done. We don't have all that much space and I'm trying to integrate this into our existing set up while wnatig to get rid of the wi-fi booster box Sky gave us as its another jumble of wires and something that I have to find a powers socket and home for. TIA.
@@BeemerBeysProductions Hey. Yes, main box on wi-fi to router and mini cabled to router. Internet is through Virgin but that shouldn't make a difference surely?
@@BeemerBeysProductions Well that's just a ridiculous way of doing things instead of being able to integrate into a setup that's already there, especially when every other piece of equipment works in tandem with it. Thanks for your time and answers though fella, much appreciated! :)
Slightly unrelated but, I have a zig bee hub for my smart lights which is connected to my sky q mini via Ethernet but does the sky q mini need to be powered on (showing green light) to be able to act as an Ethernet bridge since it is paired to my sky q hub router ??? I know this does somewhat work because when I first tried it I was able to control my smart lights when the zig bee hub was connected to the sky q mini via Ethernet for the first time. I'm using a Philips Hue Bridge 2.0 if that's any help to get the answer. Thanks
Il be honest with you. The sky boxes ethernet is not supposed to have 3rd party devices connected. These are for connecting Q equipment together to form a mesh. It is known to Cause issues in connectivity. People often connect consoles as they can't get connection for WiFi in their room, or connect switches / bridges. This would be not recommended at all, that's my view on that.
Pretty sure if u do that network reset procedure with the Ethernet plugged in and go through the set up... but don’t use the wps button and just wait for 5 minutes it defaults to Ethernet and starts setting itself up skipping out all that other stuff?
Saved me hours of frantically searching for a solution why Ethernet wasn’t working, then saw this video with a tip on connecting Ethernet cable after pressing WPS. Have gone one step further to then disable Wi-fi in the mini box and cut down on RF congestion. Works great on the power line now.
Hi. Ethernet connect is much faster right? For live sports? On my Sky + HD the livesport was completely live but now on the Q Wifi connection live sport is 8 seconds behind
As far as I know, some apple WiFi extenders as well as others can block certain ports and security, but it's one you can try. Different equipment have their ways of communicating, some like it, some don't
Hi mate, thanks for the video, very helpful. I have a question, I have 3 Sky Q mini boxes on the System. 2 work absolutely fine wirelessly , one keeps dropping off , I am thinking to go hard-wire / Ethernet on this one. Will this affect the other boxes? Do they have to be all hard- wired or all wireless? I have a feeling that it’s not possible to have one hard-wired and the rest wireless?!?! Please advise! Many Thanks
K's Cool Box okay thanks for your reply mate! Very much appreciated. I have been told that if I was to hardwire the one box that is not receiving signal the other two boxes that are connected via wifi won’t work, unless hard wired too?!?
Thank you for easy to understand video, I got it connected via hard wire but next morning when I put my mini box on it says on status bar. Cross on sky mini box and option asking to reactivate when I press reactivate nothing happens and second bar says network connection it has a tick in front of it. So I could not connect the box as it couldn’t find the box hope you know what I am trying to explain . Any suggestions pl?
You sure your Eth Cable is OK? If ok, take the cable out, reset the mini, then follow the steps to reconnect the Eth to mini. Let me know if that works.
Actually I had to go back to my main sky box and there this fault was occurred I had to remove the hard wire and re program it with my internet pass word and now I am am link back to my Q box but not with herd wire just via WiFi. I never realised that hard wire should go into that main box not in BT Router. That’s how I faced that issue. I can’t plug into main box as it is on very far and very difficulty connecting the wire as I can’t take the wire there. When I saw your video I was happy as I thought my problem solved as router was easy to get connect via hardwire. But unfortunately didn’t work for me.
@@noorzahidkhan1691 if you plug into router, or will come up with x and won't work. Either you need to connect to another q box or a switch. If you connect to a router, it will act like its trying to find its own independent connection
Thanks for the video. But where do you connect the other end of the Ethernet cable? I want to connect by bedroom mini box by Ethernet. Do you connect one end to the mini and the other end to the router (mine is EE router) or the Q box? I have 2 booster so should I connect those via Ethernet? Also, can you use powerline instead of normal Ethernet?
I had this query also. I have two ethernet switches connected to my hub, one in the living room (Sky Q room) and one in a bedroom, where I wanted the 'Mini'. I have discovered that I can't connect the 'Mini' in the bedroom to the switch in the bedroom, the two boxes won't talk to each other, so I have run a new Cat6 cable from the bedroom to the living room, so as to plug the mini into the same switch as the main Sky Q box. It took the two Sky boxes about 10 minutes to sort themselves out and it works faultlessly. I didn't even have to tell the 'Mini' to ignore the Wi-Fi and use the Ethernet, it did that itself. I hope that this is of some help, as it worked for me.
Just wondering if you got your problem sorted? I have a main box in my living room and a mini box in a bed room - can you plug the mini box (bedroom) into the main router or do you plug the mini box(bedroom) into the main sky Q box(living room) ?
@@ilikechicken-zh2hc Sure did..! My Sky setup is the same as the one you describe. I get this feeling that the Sky Q box and the Sky Mini have to be Ethernet connected to the same 'switch'. The 'Mini' box does not get plugged into the 'Q' box, but into the 'switch', that the 'Q' box ix plugged into. Whether this could be your router or not, I'm not sure I'm afraid. I have a minimal Cat5e /Cat6 network and didn't really want to spend time testing other options..! So, I just allowed the 'Q' and the 'Mini' to be plugged into/share the same dumb switch (Netgear GS108 - Gigabit Switch), which, if I'm honest, does make sense. Still working fine, certainly with no dropouts. I hope that this help. Regards, RickS
Thanks for the quick reply, I plugged the ethernet cable from the mini box into a small hub in the bedroom - shared with a few consoles - which is connected to the main BT router and so far no problems at all so fingers crossed that sorted it. Thanks for the help!
@@ilikechicken-zh2hc So your Mini box is not plugged into the same 'hub/switch' as the main 'Q' box (or have I misunderstood.?)... Interesting - as the Sky installers said that I had to use the same 'hub/switch' for both Sky boxes. Glad that you're up and running...
hello there so you can use the wsp button on the sky router because the sky router is closer then the sky q box and it will still pair with the sky q box when using the router
Just got sky Q and a minibox. Problem is mini box needs to be in the outhouse. I also have BT instead of sky broadband. Install guy said the sky mini would be too far from the WiFi range and therefore need a ethernet connection. Question is would sky install the ethernet from main box to mini in the outhouse? Or is there any other solutions to get it working over WiFi extension etc. Thanks
Hi Mehul, WIFI won't work to your outhouse as wifi bounces off walls inside your home. As for Sky, you will need to call them to discuss any other wiring options
Hi K, Just thinking about upgarding to sky q as need it for outbuilding. Dont get wifi signal out there (BT) but it is wired up to receive ethernet signal. Sky said you cant connect minibox using ethernet. Is this just their official stance or is it really not possible using the newest form of 2tb box and minbox?? Cheers, great video
Course you can connect up the main box to mini using Ethernet. Is there cable going there already to the outhouse ? Must be ethernet and not ordinary telephone cable.
K's Cool Box Hi K, yes its got cat6 cable all wired in! As long as minibox has ethernet port then sounds like should be fine. On pictures ive found online looks like older 1tb main box has a few ports whereas the 2tb main box only has 1 in port - i assumed i connected minibox to mainbox via ethernet but actually sounds like i pair the boxes whilst connected mini box to main router
I had a similar query to this also. I have two Ethernet switches connected to my hub, one in the living room (Sky Q room) and one in a bedroom, where I wanted the 'Mini'. I have discovered that I can't connect the 'Mini' in the bedroom to the switch in the bedroom, the two boxes won't talk to each other, so I have run a new Cat6 cable from the bedroom to the living room, so as to plug the mini into the same switch as the main Sky Q box. It took the two Sky boxes about 10 minutes to sort themselves out and it works faultlessly. I didn't even have to tell the 'Mini' to ignore the Wi-Fi and use the Ethernet, it did that itself. I hope that this is of some help, as it worked for me.
Great video thanks, I have an ee router. Using an ethernet switch, Can l connect as follows. Cat 5 from router to switch. Cat5 from switch to main sky q box. Cat5 from switch to mini q box. At the moment I have it set up as the video, but the WiFi from router to main sky q box isn't great. Sorry to trouble you Hope that's ok Kind regards Paul.
Does that ethernet port act as an output also if I'm using a second box in my room? I think the second box is also a WiFi hotspot so can I hardwire my PS4 from the second sky q box upstairs?..
@@BeemerBeysProductions Yea, works fine. Thanks. Might actually win a round of battlefield now👍Do you know if sky q mini outputs POE? I'm thinking of getting a switch to connect more devices but I'm running out of plug sockets.
K's Cool Box Just to check your setup. Ethernet from router to ethernet switch. Ethernet from switch to Sky main Q box. Separate ethernet from ethernet switch to Sky mini box?
Hi I wonder if you could help me I have sky Q downstairs I have bought a mini box for upstairs can you connect back up to your original sky Q or do you need permission of sky and I bought it off a car boot sale
, hi honestly speaking this is question you need to ask Sky to see if it is permissible for you to use it or not but from my understanding is that the sky Q boxes belong to Sky when somebody finishes their subscription they hand the box back to Sky as I said you may need to speak to Sky to find out if it's ok or not
karl messenger coming from the main box. Don't connect ur mini box to a third party router direct, only Sky router or Sky mini. Can connect third party router to switch and connect everything to that switch
Hi k I came across this video and I have a simlar problem as my sky keeps losing signal with router. I have sky multroom, I have 1 main box and 2 mini boxes. The BT main line comes in the loft so I put the sky router in loft next to socket? The main box is on the ground floor and the 2 minis on 2nd floor, it's all connected with wifi at he moment, I want to connect the main box via Ethernet ( so run wire from loft to ground floor) but not the 2 mini box how will this play out with the sky mess thing will the 2 mini boxes now connect to main box with their own local Wi-Fi or will they still need to connect to the routes in the loft..
So essentially what you need is to hardwire from the loft to the main box, this enables a direct connection. Then it depends where the minis are in relation to the main box, if they not too far, thrn you can simply Wps from main box to minis. Or like I've done, one ethernet wire from the router to main, but before if gets to the main, put in a, switch, then from there to all the boxes. Depends on the layout of your house, you can have the switch in the loft, then it can run to every box. Hardwire IF it needs. Otherwise just do the main box,then wifi the minis.
K's Cool Box hi thanks for reply I will try my original idea first hope fully the mini boxes are in range if not I have a set up like yours I just going to get all the parts I need together, I read that it's beat to use cat 6 or cat 7 cables do you use these in your setup??
hardeep bhambra I use cat 5 cables mate, works perfectly fine. Cat 6 is more expensive, harder to terminate no point. Get a switch from amazon or Currys, plug and play, no fancy repeaters or managed switches. Ask the best
Does the Ethernet cable go Into the back If the tv my husband hit a button on the back of a router which I was told never to press the gap who put it in installed it’s details on his laptop with the password so now we have a connectivity problem can I just get another router I have shared internet so don’t have broadband in my home or phone line can you help?
@@BeemerBeysProductions hi sorry it’s muddled I share my internet with my neighbour so I just have a router which boost it helps us connect with her next door is there a router I can get that does not require downloading on to a laptop ? And start afresh ?
@@BeemerBeysProductions when we moved here a guy set up a router it had a disc which he put the info of the router into his lap top we pressed the button once before and had to call him out just fir him to rest the router and then it was fine but it’s happened again with the router when trying to do your editorial it comes back it can’t connect to the main q box etc because of the router
Set it up near your main box, so you are within easy reach, then once working relocate the mini to the long cable. Should just find the network again and work. Remember 100m is the theoretical limit of Cat6 cables, but as long as its good quality and shielded its only HD streaming HD and not 4K so the data rate will only be about 5mbps so packet drops shouldn't be an issue.
Hi - useful video - thanks. Is this still the best way to do this, 3 years later, with new Sky equipment? And also - does this work with non-Sky router?
Hi The Sky Q system is designed to be used wireless, however every house is different (in mine solid concrete walls), plus if there is interference etc. Yes it will work with non Sky Routers. Just make sure you have the right cat 5 Cable and Gigabyte Switch if you wish to hardwire more devices
@@BeemerBeysProductions Thanks for the quick reply. What do you mean "Gigabyte Switch off"? I've got good Cat6 cable running through the house, connecting to a Gigabit switch in the loft. I'm aiming to have main Sky Q box + 2 mini boxes, all connecting via the switch. (Not a 1-to-1 link to the main Sky box). Thanks
@@djh_uk25 sorry my typo error. I meant switch if. Seems like you will have it set up correctly. To be honest, yes if you have things like loft extensions and rooms far away from the main box or other minis, hardwire may sort any connectivity issues, but most of the time wireless is fine.
Hi K, Very informative video thanks so much. Can I ask how the main sky q box has been set up? Is the main sky q box connected to a router be it sky broadband, or a 3rd party ISP, whatever it might be and the sky q mini also connected to the same router? Or is the main sky q box connected to the router and the sky q mini box connected via ethernet cable to the main sky q box? (This being the setup that I thought had to be in place) I'm sure as well as myself a lot of ppl would really be interested in your setup. Looking at the comments below me included the general theme is users asking if the sky q mini can just be connected to the router on its own. Any insight of how the main box should be set up to allow for the sky q mini to be hard wired would add some clarity, and I'm sure really appreciated. Loving your work K :)
Ok thanks for the reply. I will try to explain. With the main box, it can be connected to the router, either by WIFI or Ethernet. That can either be Sky or an 3rd party router. Now for the minis, they can only be connected to the router by ethernet if its a sky router. This is because all the Sky equipment build a bubble of mesh, so technically any sky equipment can connect to the sky router. Or even mini to mini by ethernet if let's say one of the mini is too far away from Wi-Fi. In my house, the I have sky broadband fibre. I have one ether Ethernet cable coming from my router to a 16 port switch, then everything else is running of the network switch. All my boxes are hardwired, but also as its sky BB, they emit their own WiFi so I can connect my ipad, phone etc on the room furthest away where I never used to get WiFi. If you have 3rd party BB, bt, virgin media, talk talk, the reason why you can connect it directly to the router, as the mini will be only talking to the router, and not building the mesh to the mother box. The 3rd party router does not allow the boxes to connect to emit their own WiFi. Hope I've explained this well, any other questions I'll be happy to answer
So to be clear, MINI cannot be hard wired to a 3rd party router. Nor should the mini be hardwired or WiFi to a 3rd party wall plug wifi repeater. It won't work.
Alex Hughes another setup, sky main box connected Wi-Fi, then hardwire main box to mini, cut out issues with WiFi being too far, and boxes will talk to each other properly.
Mines connected to a switch. If you have a sky router, you can also eth it to the router, but not a third party router such as by, virgin etc (only for the mini)
My mini box kept knocking out my other mini box signal. This hardwired way works a treat but is glitchy n keeps pausing. How can I get around this please?
hi, if your connection to your sky main box is via ethernet and also your mini box is connected via ethernet too, can you turn 2.4ghz and 5ghz wifi off on both boxes? will they will still connect to each other with the wifi disabled? i believe the boxes connect to each other via a wireless mesh connection, is this true? (not over wifi).....(they are both connected to your router via ethernet seperately)...... i dont want to turn wifi off on both boxes if the 2 boxes cant connect with each other, i'm thinking if i disable the wireless on both boxes, they should still be fine? what do you think?
Hi. Thank you for your question. If I'm trying to understand your question what you're asking is is that if your two boxes are connected via ethernet cable and you turn off the Wi-Fi connection on the boxes will they still connect together.? So, what you're referring to as Wi-Fi and mesh is still Wi-Fi. The mesh is merely a connection between all the devices so they communicate effectively and in a network , there is an option of 2G and 5G. So so having your Ethernet cable connected and you turn off the Wi-Fi the boxes will still communicate together because it is still going through your ethernet connection mesh is not strictly just Wi-Fi so you can turn off your Wi-Fi and the boxes will still communicate. So in your case if you have a Sky router turning off the Wi-Fi won't be beneficial as the boxes themselves emit Wi-Fi signal so basically it acts like a router. But if you have a third party router, such as Virgin Media, BT, etc you can turn off the Wi-Fi connectivity on the boxes as shown as the boxes will not be doing anything or connected to anything via Wi-Fi. I hope this answers your question however if you have any further question on this please let me know
Beemer Beys Productions yes you understood my question great 👍 , i have third party router, not with sky broadband, so its nice to know that i can turn wifi off from both boxes and they will still communicate with each other, thanks alot for your answer 👍
I’ve followed your instructions, step by step a number of times, and it still isn’t working. Does it make a difference if my Ethernet cable is connected to my Virgin router and not the main Sky Q box?
Hi No the dish is needed to receive all your channels This method is a so the boxes connect to eachother using Ethernet cable if the connection by WiFi is poor
good description but my mini doesn't respond to 001 at the settings menu bit. Instead I go into network and it asks me how I want to connect 5gh2.5 or wired. so I chose wired then as its searching for an IP address I plug in the cable. Now it seems to have worked and Is no longer connected to my wifi but to a spurious name which seems to be the skyq box. I didn't have to use the WPS buttons. Updating now I am successful in connecting via ethernet, After several restarts I did get 001 to work on the mini, and duly turned off all the wifi channels double checked i am connected view Net by disconnecting and losing main box connection. Thanks again for the video
Hi, thanks for your message. I have read your query and I think I know where it's going wrong. So you don't need to press 001 SELECT or anything. If you're trying to connect the mini-box up, at the moment you're instructing the mini-box to connect to the wired network and why you see a funny sort of Sky Network name afterwards is the mini-box is trying to be clever and create its own network. However, we don't want that. We want it to connect to the main box, which is the brain behind the mini-box. So what you need to do is reset the network on the mini-box. Start from fresh. The main box is connected to the existing network. Leave that. Follow the steps that I showed you. As long as the main box either is connected via Ethernet to a switch or a router, which is Sky, then it will work when you press the WPS button. What you don't want to do is connect the mini-box to a third party router via Ethernet, such as BT, Virgin or any other third party router. Let me know what your setup is and I will help you. Have you got a Sky router or is it a third party router? And just describe to me your router, your main box, your mini-box, how they're all connected. Have you got a switch in the middle or is the mini-box connected directly to the router?
Hi! Tried to go this by connecting to a Google Wifi puck (mesh then ethernet cable into minibox), minibox no just displays "Technical Fault". Any ideas?
Can't use Google mesh for sky boxes to talk to eachother. Sky boxes have their own mesh that works either by direct connection via ethernet or over 5ghz network that the main box sends out.
So just for clarity then - what you’re saying is that the Google Mesh doesn’t support Wifi connections of the Mini Q to the main box? But if they’re all etherneted into the main Google Mesh Router (as the main Q box would be) via multiple switches, all will work fine?
How do I get a sky mini box to work in an outbuilding, I have tried Ethernet cable but the mini sky box is 50 metres away and keeps buffering please help
Hi Beemer, a week ago I had sky Q installed. The main sky Q box is in the living room and the mini box is in the other room where the Virgin media broadband router is situated. The engineer had issues getting a connection to set up both boxes but eventually he connected it all up and working perfectly using two TP link plugs. Everything was working fine until a few days where both boxes have lost connection but the wifi is working perfectly. Please help.
Beemer Beys Productions It doesn’t show any ticks. It shows the network name but there are crosses for connection to broadband router and connection to internet
@@waqarhussain4556 hi So what you may need to do is start from the beginning, ie reset all the WiFi connections on the Sky Boxes. Then start with the WiFi name input on your main sky box. Once that is all synced, then you can do to the nearest sky box, and WPS them both together. Once they have WPS and the green pairing light has gone off, then you can do the same to the nearest Sky box to the one you have just paired up. Let me know if that helped
@@BeemerBeysProductions Thanks for your reply. My Sky Q mini keeps losing Internet connection so hopefully connecting it to the sky booster via ethernet will make it more reliable
@@BeemerBeysProductions Hi, in the house I have my main Sky Q Box and 2 mini boxes that are all connected by wifi to a Sky Router. I then have a bit of a summer house in the garden with a mini box in it but wifi connection to it is not the best so I was going to hard wire it but wasnt sure whether to hard wire it to the router or the main Sky Q box ?. And then whichever way I do it I guess I would need to follow your video instructions. Thankyou
@@BeemerBeysProductions great,my reason for looking at ethernet was my mini box is upstairs away from main box and hub,and I'm getting periods where my screen stalls so I thought connecting via ethernet would resolve this issue, would I be right.
@@BeemerBeysProductions sorry to be a pain,but used to have bt had no issues at all,I've also noticed that I cant get Facebook on my iPad's also on my phone I have to switch off wifi to get Twitter working, it must be a poor signal. Cheers.
@@michaelcrookes1575 either that or your Internet speed is low. Whilst your connected to WiFi, at different locations in your house, test your connection using an app called ookla
Can I run an Ethernet cable from the back of my sky q box to my mini in my man cave. I’ve tried it once and it worked but went back to watch it today and it won’t connect any ideas. ? Thanks in advance.
take the ethernet out the mini, reset the network connection on the mini. when it is the mode to connect, just back up out of that screen so its on the main page, have the ethernet connected to the main and press WPS on the main, go to the mini, now, dont put the ethernet in yet. press and WPS and the yellow light at the front will flash, Now, put the ethernet cable in, and you will see that yellow light turn green in about 5-10 seconds. Please reply and tell me if that worked. Btw, check the ethernet cable ends if loose, cut etc
@@BeemerBeysProductions Hi I’m doing this but after a day or do it disconnects and tries to go back to wifi connection. I’ve turned off the wifi signal also. Any help would be much appreciated mate. Thanks.
Nick Chenery q won't work over powerline, it's, a function sky haven't activated on the boxes, but if you've got ethernet going from you router or main box direct to the out house then yes
@@BeemerBeysProductions what about if they used an old router in repeater mode and plugged the tp link in the summer house into that. Then connect the sky q multiroom box to that repeater router via ethernet or WiFi to get by the powerlink issue or can the box still detect the powerlink connection even if it's not directly connected to it.
rob robinson yes, ethernet wire needs to be connected to the main Sky q box or a switch that's connected to the main Sky q box. Any questions regarding setup, drop me a message below.
Done this, it connected fine but it’s still not using Ethernet. As soon as I turn off 2.4 and 5 WiFi it loses connection. Before my box started playing up I did not have WiFi on any of my boxes turned on. Any advice?
if it doesnt have Ethernet, then turning off the Wifi bands will cause the boxes to lose connection. can you please explain the full setup so i can get an idea of what you have and what potentially has gone wrong ie who is your internet with, bb speed etc?
Hi I connected my sky q main and mini boxes via Ethernet. But within a few minutes it reverted back to wifi connection automatically. Do I need to switch off the wifi connectivity via the secret menu (001-select)? Thanks.
Hi Are the boxes connected directly together? If problem persists, try resetting the network on the Mini box and then plug the Ethernet as I've shown you and see what happens
Sorry I think you said you had a switch. Do it step by step. Reset the the mini, disconnect the Ethernet, and then just follow the process. WPS on the main, WPS on the mini then within 5 seconds plug in the Ethernet and let them find one another
Hi mate thanks for the video, I've just tried doing exactly what you did step for step but when I do the last step on my mini box where I hold the button and insert the ethernet cable it says no ip address obtained, any suggestions? Cheers
Hiya. I've followed the video to the letter, and although it works, I keep periodically get the message, "There has been a problem finding your Sky Q box on the network..." followed by "Go to your Sky Q box and select Settings > Status... " I've turned WiFi connectivity off. I've noticed that sometimes it'll just reconnect after awhile. I'm hacked off, as i figured it'd be WAY more reliable than WiFi once it was up & running...:o/ Any thoughts...?
@@BeemerBeysProductions Beemer Beys Productions Hiya. I've got one mini box. The main box is connected to the router w/ a pair of Powerline plug adapters. Never had an issue w/ these all the months I've been using 'em - unlike i did when the main box was connected via WiFi. The mini box is (now) connected directly to the router via an ethernet cable. It had been connected via WiFi, but this was a bit unreliable. Initially, I'd connected it via a switch box and then into the router, but I've now moved it directly into one of the router's inputs. The cable is 10m long. The mini box will periodically display the message indicated previously & then, after an undisclosed period of time, will eventually connect again. Then the loop repeats at random intervals. Any thoughts? Ask away if there's anything you need to know.
Hey Guys, apologies for the late message, i get so many messages it's hard to keep up. I'm going to do a short video later this eve that might help you
@@andrewramsden490 Hey Andrew. I (sort of) did. The main thing I would suggest is that you DON'T disable the WiFi; the connection seems to be more reliable if it's enabled along side the wired connection. The other thing is, periodically, the damn thing will just randomly come up with the MR104 (I think!) error code. When it does this, I just unplug the thing from the mains, leave it a few mins and then plug it in again. 9 times out of 10 reception returns. Hope this helps. Good luck!
@@BeemerBeysProductions My mini box is arriving soon. Do I have to connect it via wifi first then go through the process in the video. Or can I go through the process straight away?
Or if you have ethernet cable you can connect it via that, but if you have WiFi you can connect it via WiFi as long as the main box is not too far away. Try it and let me know
Is it possible to connect my mini box in the summer house with ethernet whilst my main box is on WiFi? If so, could you give me the steps to follow please, thanks!
I’m a sky engineer so can help you. Are you suggesting you will connect your mini to the main box by Ethernet cable then have main box connected to internet via WiFi?
@@aaronbentley3163 Hi, no the main box will be connected by WiFi and the mini box will be connected to the router (not Sky BB) by ethernet. Would this work?
@@alexnicolas6609 No that won't work as third party BB suppliers don't let us use their hubs to connect our boxes via the mesh, you would have to connect it back to the main box or if the cable is already run to where your hub is then get a sky booster and plug that cable into the sky booster instead which will allow our boxes to mesh correctly. Hope that makes sense
@Shawn Singh So basically what your problem sounds like to me is youve got a tplink router in your house giving you internet indoors. Then in your outhouse another access point giving wifi in the out house. These are connected by cat5 cable but are classed as two different networks so your main sky box is on 1 network while your mini is on another. Thats why you can't get them to work. If you was to unplug your access point in the outhouse and replace it with a 5 port unmanaged switch and then plug both your access point and mini box into the switch this should solve your issues as then your mini box will be connected directly to the tp link router and not the access point.
Brilliant solution to my wireless coverage problem, I used a couple of TP-Link power adapters, rather than a network cable run and all works perfectly.
If that works in your property then its perfect.
My house solid concrete 😔
Absolutely awsum, had sky q mini in kitchen hardly worked ,now Fantastic, must have spent several hours on to sky and your vid sorted in 5 mins thank you so much
Hit the like button my Bro!
Amazing work mate, I have 2 booster boxes in my house trying to pick up a signal to the sky mini and it still glitches!!, bought a 50m cat cable installed it, still didn't work until I come across your video much appreciated mate works without an issue now 😁 happy kids, happy wife, easy life 😂
Anytime my Bro 👍🏽
Wow, this trick has worked 😍, just follow all the instructions and happy days in my outbuilding.
Thank you
You saved my mini box from going in the bin...now works a treat! Cheers!
No problem
Enjoy!
You can't do that anyway as Sky Q isn't like Sky+ the box doesn't belong to you you are only renting it from Sky as long as you have a subscription if you were to cancel your Q, sub Sky will take the box and mini boxes back
A very helpful video. Now that the mini Q box is connectd via the ethernet it has stopped dropping out in the evening - much to my wife's relief as she is self isolating for 14 days in the bedroom. I did contact Sky but they were no help at all. Thank you very much.
No problem. I pray that she gets better and give her my regards. We'll get through this?!!
Hi, great videos thanks.... I knew when my sky router was initially installed that only two outputs on the router would be a problem as nothing beats hardwiring ....and two ports not enough !
I live in a small cottage and just upgraded with two mini boxes which struggle to talk to each other - so currently hardwiring the rooms that need it with a network switch to accommodate the extra inputs needed 😀
Thank you for taking the time to make the video. Worked prefectly
Brilliant 👏 ..... i also set the 2.4Ghz and 5.0Ghz to off within the settings of the mini box to avoid any future conflicts of fighting for connectivity with the ethernet..... the wifi needs to be left on, on the main box unless that is connected to the router by cat 5 cable
@@dave564 perfectly explained!
You are a legend.. thank yoU for this video. I have been struggling for the longest time with this... THANK YOU
You are a legend - followed your instructions step by step and worked like a charm. Thank you
Glad to be of assistance 👍🏽
Hi, after following the video, how do I check whether its actually connected via ethernet or not?
Sorry missed your reply,would you not feed into telephone socket in the wall. Thanks
No
That's for the old sky Box, q connects over WiFi or ethernet
Is your main Sky Q box hard wired too? I guess whether it is or not, you just hard wire from your “router” to the mini box? I do also have a Sky booster but I assume that can remain as it is as my 3rd bedroom mini box can only be wireless
So yes, all my Sky boxes are hardwired to my switch and then to my router. You can only hardwire Mini directly to the router if it's a Sky router, not a third party like BT or Virgin.
I have Sky Q mini boxes in two of my bedrooms working on wireless connection - I want to add an additional mini box in my home office which is too far for Wi-fi - can I add the mini box via an Ethernet cable without disrupting the existing wireless connections in the bedrooms? I have a BT Wi-fi system.
Defo. Hardwire the mini via ethernet. Secure connection and less strain on the rest of the Wi-Fi system
In this video is you main SkyQ box connected via wireless only or is that also connected via ethernet. I've just bought some TP-Link ethernet devices to hopefully get a better Sky mini box signal when I move the tv into the upstairs bedroom. At the moment it struggles to get a decent link to the main Sky box without me bouncing the signal off a third Sky router to join them together. All this is using BT WiFi hub
It should connect by tp link, but question, what do you mean by third sky router???
Would this be better for the WiFi extender feature on the mini box. ? If you know what I mean. As I think when it’s on WiFi connection my mbps speed is reduced and cuts out more than before. Cheers
Hi K. Thanks for the video. I had Sky Q about a year ago but due to issues with signal dropping on the mini boxes over WiFi, I reverted back to regular Sky tv. I am thinking about giving Sky Q another go but this time using TP power lines. The question I have is how should I configure/wire the powerline/router/Sky Q mainbox. My router and main Sky Q box will be side by side. I will have a powerline near the router/sky q mainbox. Thanks for your help.
Barry Kennedy hi. I can't really comment on the power line extenders. In my experience, I've had bad experience with them. I've read that some work and some don't. I'd suggest Sky boosters for connecting the boxes together or ethernet. Get a Sky engineer to fit it in as they can run their diagnostics and see how far the boxes are and how they communicate over their mesh. If your Sky main box and router are next to each other, no point of having wireless there between the boxes, ethernet using a shorter cable. Again, Can't really comment on 3rd party repeater /boosters. Once the setup is done correctly, it is an amazing system to use.
K's Cool Box thanks K!
That seemed to work , but going back into network settings it still shows connection to Sky Wi-Fi . How do you stop it going back to Wi-Fi ? It must have reverted back as I disconnected the Ethernet as a test and the picture froze for a second but then was viewing as normal . So that must have reverted back to Wi- Fi .
Great tutorial, thank you!
Fantastic step by step guide my bar now has sky at the bottom of the garden
Make sure you send an invite 😜
Hi Beemer,
It’s a great video and I’ve tried this quite a few times. I never ever get an IP address though via wired. If I connect the cat 5 to my Apple TV next to my mini in my bedroom, ip is obtained. I have a unmanaged switch, AirPort Extreme and many other hard wired products. 3PS4’s, Sky Q 2TB, Philips hue, Tado heating, and some PI,s for led strip lights.
Ive left the q mini alone and it keeps trying to find ip, I’ve reset router, reset sky Q, but also no, won’t find q box on network or obtain IP. But I know the cable is fine as my Apple TV works,,,,, Any ideas?
Sky q and Mini are just 1 floor apart, approx 5-6metres, but I still get drop out!
Thanks, works for me with 3rd party router. I recommend other people who are trying to get it to work in an outbuilding e.g. Summer House.
I took it into the house near the main Sky box to do the WPS pairing and then moved it back to the Summer House and working over Ethernet perfectly so far.
Marc Alexander Hi Marc, is this using a new 2tb box and mini box? Ive got a similar issue with an outbuilding not receiving wifi and being on bt broadband. The outbuilding has an ethernet cable connected to house - did you simply connect this to the 3rd party router? Or to the box in some way (dont think the 2tb box has an out ethernet port whereas the 1tb mightve??l
Dan
Hi Dan,
Well, the good news is that my setup seems to be a little more complex than yours and still works.
I'll explain in a bit more detail which will hopefully help you get it working...
I have a Sky Q Silver 2TB box (about a year old or whenever Q came out) which is plugged into my 3rd party router via Ethernet.
I then have a mini box upstairs connecting to the one downstairs via WiFi using the usual Sky mesh setup.
I then have a mini box out in the Summer House which is connected to a Netgear Orbi wireless access point but via Ethernet as there is a port on the back of AP.
The Netgear Orbi satellite AP in the summer house is connected to another Orbi AP wirelessly which is at the back of the house, which is connected to another Orbi wirelessly at the front of the house, which is the main Orbi wireless AP. This master access point is wired into the 3rd party router. (I need this because the mini box outside is some distance away from the router)
But to get the mini box outside working with that setup I had to temporarily bring the mini box into the house, next to the main Sky Q box and then follow the instructions in this video to pair it whilst it is within WiFi distance of the main box so that it can establish the mesh network. When the video talks about plugging in the mini box Ethernet cable I plugged it into the 3rd party router next to the main box.
Once setup and all working in the house I then moved it back to the Summer House, connected it all up and it's working great!
You don't have the Sky mesh resilience with this setup, however for you it will be hard wired back to the router anyway which should be pretty stable.
For me, as far as the mini box is concerned it thinks its using Ethernet but I am actually doing it over the Orbi WiFi APs which have their own 5ghz backbone anyway has been thankfully very stable.
Cheers,
Marc
Top Man!!! Works a treat!! Thank you!
Thank you for the video, i have followed the instructions but my box still seems laggy. How do I know the box is actually connected via cable or is it still picking up q signal from the main router?
To test, you could turn off the WiFi on the box..
th-cam.com/video/-C4QjpkKki8/w-d-xo.html
th-cam.com/video/-C4QjpkKki8/w-d-xo.html
Thanks for your reply, it is connected Via ethernet so now i have to find out why the actual wifi connection through the ethernet is slow. Thank you again 👍👍
@@jhwv1wv135 use an app called Speed test to check if it is your Internet speed that's slow
Can you connect a mini box in the bedroom to the main sky q hub via Ethernet if the hub itself connects to the router via WiFi? Or does it need to be Ethernet all the way?
Having very recently had our first Sky Q installation (main box and one mini) I've been trying to figure out how to ethernet the mini but it everything I try doesn't seem to work. So looking at what I know about tech in general and watching your video, am I right in thinking that downstairs the main box can be wi-fi connected to my router while upstairs where the mini is, that can be connected by ethernet to the router? That's what I'm wanting and have been trying to do but the Mini keeps cutting out from lack of signal.
Seems stupid that the ethernet won't work if its plugged in before a newtwork setup is done.
We don't have all that much space and I'm trying to integrate this into our existing set up while wnatig to get rid of the wi-fi booster box Sky gave us as its another jumble of wires and something that I have to find a powers socket and home for.
TIA.
Hi
So what I'm understanding from here, main box on WiFi and your trying to connect the mini to the router.
Who is the router with?
@@BeemerBeysProductions Hey. Yes, main box on wi-fi to router and mini cabled to router. Internet is through Virgin but that shouldn't make a difference surely?
@@FatPlumber you can't plug a mini into third party router
It won't create a messy network that q system needs
@@BeemerBeysProductions Well that's just a ridiculous way of doing things instead of being able to integrate into a setup that's already there, especially when every other piece of equipment works in tandem with it. Thanks for your time and answers though fella, much appreciated! :)
Amazing video thank you!
Slightly unrelated but, I have a zig bee hub for my smart lights which is connected to my sky q mini via Ethernet but does the sky q mini need to be powered on (showing green light) to be able to act as an Ethernet bridge since it is paired to my sky q hub router ??? I know this does somewhat work because when I first tried it I was able to control my smart lights when the zig bee hub was connected to the sky q mini via Ethernet for the first time. I'm using a Philips Hue Bridge 2.0 if that's any help to get the answer. Thanks
Il be honest with you. The sky boxes ethernet is not supposed to have 3rd party devices connected. These are for connecting Q equipment together to form a mesh. It is known to Cause issues in connectivity. People often connect consoles as they can't get connection for WiFi in their room, or connect switches / bridges. This would be not recommended at all, that's my view on that.
Pretty sure if u do that network reset procedure with the Ethernet plugged in and go through the set up... but don’t use the wps button and just wait for 5 minutes it defaults to Ethernet and starts setting itself up skipping out all that other stuff?
+Sam Arnold skipping out which all other stuff?
The boxes won't connect just waiting, they will just end up talking to themselves not the main mesh to the sky q interface.
Saved me hours of frantically searching for a solution why Ethernet wasn’t working, then saw this video with a tip on connecting Ethernet cable after pressing WPS.
Have gone one step further to then disable Wi-fi in the mini box and cut down on RF congestion.
Works great on the power line now.
are you using an ethernet switch from Q box to mini or are both independently wired to the router ? thanks
A switch. So one ethernet from rubber switch, then ethernet to each boxes
th-cam.com/video/8j3-3vrhNXQ/w-d-xo.html
Hi. Ethernet connect is much faster right? For live sports? On my Sky + HD the livesport was completely live but now on the Q Wifi connection live sport is 8 seconds behind
Sorry I can't advise on this, you will need to speak to Sky around the technicals of this issue
I have an apple extreme running as a wifi extender would I be able to use an ethernet cable from that to the box and connect as you described ?
As far as I know, some apple WiFi extenders as well as others can block certain ports and security, but it's one you can try. Different equipment have their ways of communicating, some like it, some don't
Hi I’ve messaged you before,where does the other end of the Ethernet cable go to from the back of the sky q box,many thanks.
I'm not sure if I've replied, but it can go to your router, or switch or mini box, depends what you want to do
@@BeemerBeysProductions sorry you did reply and was very helpful,I thought that the Ethernet cable would go into phone socket,
Thanks, clear and concise and it worked. what more from an instruction video can you ask for
Adam Brighton no problem bro, glad it helped you!
You're Welcome, anytime!
check my Sky Demo too
th-cam.com/video/3_JP8ee2jVA/w-d-xo.html
I can connect to Ethernet using this video no problem but after a day or so it goes back to wifi settings. Can you help? Many thanks Andy.
Could you plug the cable from the mini to a sky booster or does it have to be direct to router? Thanks
Yes absolutely. Ethernet from Sky Booster to mini or Main
Can you connect from a sky WiFi booster to the sky q to get the tv working without the WiFi, many thanks
Do you mean without having Internet in the first place?
Perfect and easy to follow. Cheers bro.
Hi mate, thanks for the video, very helpful.
I have a question, I have 3 Sky Q mini boxes on the System.
2 work absolutely fine wirelessly , one keeps dropping off , I am thinking to go hard-wire / Ethernet on this one.
Will this affect the other boxes? Do they have to be all hard- wired or all wireless?
I have a feeling that it’s not possible to have one hard-wired and the rest wireless?!?!
Please advise!
Many Thanks
Hi
You do not have to have them all hardwired
You can have one, two or three. Hardwire adds connectivity strength to that box you're hardworking
K's Cool Box okay thanks for your reply mate! Very much appreciated. I have been told that if I was to hardwire the one box that is not receiving signal the other two boxes that are connected via wifi won’t work, unless hard wired too?!?
Thank you for easy to understand video, I got it connected via hard wire but next morning when I put my mini box on it says on status bar. Cross on sky mini box and option asking to reactivate when I press reactivate nothing happens and second bar says network connection it has a tick in front of it. So I could not connect the box as it couldn’t find the box hope you know what I am trying to explain . Any suggestions pl?
Who's your Internet with?
@@BeemerBeysProductions BT
You sure your Eth Cable is OK?
If ok, take the cable out, reset the mini, then follow the steps to reconnect the Eth to mini.
Let me know if that works.
Actually I had to go back to my main sky box and there this fault was occurred I had to remove the hard wire and re program it with my internet pass word and now I am am link back to my Q box but not with herd wire just via WiFi. I never realised that hard wire should go into that main box not in BT Router. That’s how I faced that issue. I can’t plug into main box as it is on very far and very difficulty connecting the wire as I can’t take the wire there. When I saw your video I was happy as I thought my problem solved as router was easy to get connect via hardwire. But unfortunately didn’t work for me.
@@noorzahidkhan1691 if you plug into router, or will come up with x and won't work. Either you need to connect to another q box or a switch. If you connect to a router, it will act like its trying to find its own independent connection
Thanks for the video. But where do you connect the other end of the Ethernet cable? I want to connect by bedroom mini box by Ethernet. Do you connect one end to the mini and the other end to the router (mine is EE router) or the Q box? I have 2 booster so should I connect those via Ethernet? Also, can you use powerline instead of normal Ethernet?
I had this query also. I have two ethernet switches connected to my hub, one in the living room (Sky Q room) and one in a bedroom, where I wanted the 'Mini'. I have discovered that I can't connect the 'Mini' in the bedroom to the switch in the bedroom, the two boxes won't talk to each other, so I have run a new Cat6 cable from the bedroom to the living room, so as to plug the mini into the same switch as the main Sky Q box. It took the two Sky boxes about 10 minutes to sort themselves out and it works faultlessly. I didn't even have to tell the 'Mini' to ignore the Wi-Fi and use the Ethernet, it did that itself.
I hope that this is of some help, as it worked for me.
Just wondering if you got your problem sorted? I have a main box in my living room and a mini box in a bed room - can you plug the mini box (bedroom) into the main router or do you plug the mini box(bedroom) into the main sky Q box(living room) ?
@@ilikechicken-zh2hc Sure did..! My Sky setup is the same as the one you describe.
I get this feeling that the Sky Q box and the Sky Mini have to be Ethernet connected to the same 'switch'. The 'Mini' box does not get plugged into the 'Q' box, but into the 'switch', that the 'Q' box ix plugged into. Whether this could be your router or not, I'm not sure I'm afraid. I have a minimal Cat5e /Cat6 network and didn't really want to spend time testing other options..! So, I just allowed the 'Q' and the 'Mini' to be plugged into/share the same dumb switch (Netgear GS108 - Gigabit Switch), which, if I'm honest, does make sense. Still working fine, certainly with no dropouts.
I hope that this help.
Regards, RickS
Thanks for the quick reply, I plugged the ethernet cable from the mini box into a small hub in the bedroom - shared with a few consoles - which is connected to the main BT router and so far no problems at all so fingers crossed that sorted it. Thanks for the help!
@@ilikechicken-zh2hc So your Mini box is not plugged into the same 'hub/switch' as the main 'Q' box (or have I misunderstood.?)... Interesting - as the Sky installers said that I had to use the same 'hub/switch' for both Sky boxes. Glad that you're up and running...
Cheers. You know more than sky installers!
You're Welcome, anytime!
check my Sky Demo too
th-cam.com/video/3_JP8ee2jVA/w-d-xo.html
hello there so you can use the wsp button on the sky router because the sky router is closer then the sky q box and it will still pair with the sky q box when using the router
Em, yes and no. Use whatever Q device is the closest, and make sure the Ethernet is connected already to the first device.
@@BeemerBeysProductions the router is the closet to the mini box because the sky q is downstairs and mini is upstairs that is why the router is closer
Yes fine, do it from the router no problem, will work
@@BeemerBeysProductions thanks it has worked for me
Great vid thanks and works a treat
Just got sky Q and a minibox. Problem is mini box needs to be in the outhouse. I also have BT instead of sky broadband. Install guy said the sky mini would be too far from the WiFi range and therefore need a ethernet connection. Question is would sky install the ethernet from main box to mini in the outhouse? Or is there any other solutions to get it working over WiFi extension etc. Thanks
Hi Mehul, WIFI won't work to your outhouse as wifi bounces off walls inside your home. As for Sky, you will need to call them to discuss any other wiring options
Much appreciated for the videos you do; most helpful. Like the term "is still handshaking" lol!
Hi K,
Just thinking about upgarding to sky q as need it for outbuilding. Dont get wifi signal out there (BT) but it is wired up to receive ethernet signal. Sky said you cant connect minibox using ethernet. Is this just their official stance or is it really not possible using the newest form of 2tb box and minbox?? Cheers, great video
Course you can connect up the main box to mini using Ethernet. Is there cable going there already to the outhouse ? Must be ethernet and not ordinary telephone cable.
K's Cool Box Hi K, yes its got cat6 cable all wired in! As long as minibox has ethernet port then sounds like should be fine. On pictures ive found online looks like older 1tb main box has a few ports whereas the 2tb main box only has 1 in port - i assumed i connected minibox to mainbox via ethernet but actually sounds like i pair the boxes whilst connected mini box to main router
I had a similar query to this also. I have two Ethernet switches connected to my hub, one in the living room (Sky Q room) and one in a bedroom, where I wanted the 'Mini'. I have discovered that I can't connect the 'Mini' in the bedroom to the switch in the bedroom, the two boxes won't talk to each other, so I have run a new Cat6 cable from the bedroom to the living room, so as to plug the mini into the same switch as the main Sky Q box. It took the two Sky boxes about 10 minutes to sort themselves out and it works faultlessly. I didn't even have to tell the 'Mini' to ignore the Wi-Fi and use the Ethernet, it did that itself.
I hope that this is of some help, as it worked for me.
Great video thanks, I have an ee router. Using an ethernet switch,
Can l connect as follows.
Cat 5 from router to switch.
Cat5 from switch to main sky q box.
Cat5 from switch to mini q box. At the moment I have it set up as the video, but the WiFi from router to main sky q box isn't great.
Sorry to trouble you
Hope that's ok
Kind regards Paul.
HI
Yes that's fine. Will work
Worked perfectly. Thank you for saving me hours
You're Welcome, anytime!
check my Sky Demo too
th-cam.com/video/3_JP8ee2jVA/w-d-xo.html
Great vid, time to get the duster out though.
Does that ethernet port act as an output also if I'm using a second box in my room? I think the second box is also a WiFi hotspot so can I hardwire my PS4 from the second sky q box upstairs?..
Yes you can. Try it and let me know if it works for you. Works for xbox
@@BeemerBeysProductions Yea, works fine. Thanks. Might actually win a round of battlefield now👍Do you know if sky q mini outputs POE? I'm thinking of getting a switch to connect more devices but I'm running out of plug sockets.
@@squirrel7t7 you can get a switch defo and run as many eth as you want. Ive got a 16 way one
If I wish to hardwire my SKY Q minibox does the main SKY Q box have to be hard wired?
No, 0ut what are you hardwiring your Mini to?
stupid question I know but where does the other end of the Ethernet cable go to?
Patrick Gallagher lol. Either to ur switch or router.
K's Cool Box Just to check your setup.
Ethernet from router to ethernet switch.
Ethernet from switch to Sky main Q box.
Separate ethernet from ethernet switch to Sky mini box?
Hi I wonder if you could help me I have sky Q downstairs I have bought a mini box for upstairs can you connect back up to your original sky Q or do you need permission of sky and I bought it off a car boot sale
, hi honestly speaking this is question you need to ask Sky to see if it is permissible for you to use it or not but from my understanding is that the sky Q boxes belong to Sky when somebody finishes their subscription they hand the box back to Sky as I said you may need to speak to Sky to find out if it's ok or not
How do you know it’s actually using ethernet cable? I just followed the video, but the network connection is the same name as when it was wireless
Describe how you have connect the whole system
The network name will be the same
@@BeemerBeysProductions ah, I was assuming it would be called “Wired-connection” like my PS5.
Guess it must have worked then
Do you have the eithernet going from the main box to the secondary or is the eithernet connection coming from the router?
karl messenger coming from the main box. Don't connect ur mini box to a third party router direct, only Sky router or Sky mini. Can connect third party router to switch and connect everything to that switch
Just connect cable direct to sky q main box, and follow the video as shown
Thanks
th-cam.com/video/8j3-3vrhNXQ/w-d-xo.html
Hi k I came across this video and I have a simlar problem as my sky keeps losing signal with router.
I have sky multroom, I have 1 main box and 2 mini boxes.
The BT main line comes in the loft so I put the sky router in loft next to socket? The main box is on the ground floor and the 2 minis on 2nd floor, it's all connected with wifi at he moment, I want to connect the main box via Ethernet ( so run wire from loft to ground floor) but not the 2 mini box how will this play out with the sky mess thing will the 2 mini boxes now connect to main box with their own local Wi-Fi or will they still need to connect to the routes in the loft..
So essentially what you need is to hardwire from the loft to the main box, this enables a direct connection. Then it depends where the minis are in relation to the main box, if they not too far, thrn you can simply Wps from main box to minis. Or like I've done, one ethernet wire from the router to main, but before if gets to the main, put in a, switch, then from there to all the boxes. Depends on the layout of your house, you can have the switch in the loft, then it can run to every box. Hardwire IF it needs. Otherwise just do the main box,then wifi the minis.
K's Cool Box hi thanks for reply I will try my original idea first hope fully the mini boxes are in range if not I have a set up like yours
I just going to get all the parts I need together, I read that it's beat to use cat 6 or cat 7 cables do you use these in your setup??
hardeep bhambra I use cat 5 cables mate, works perfectly fine. Cat 6 is more expensive, harder to terminate no point. Get a switch from amazon or Currys, plug and play, no fancy repeaters or managed switches. Ask the best
All the best I meant lol
Does the Ethernet cable go
Into the back
If the tv my husband hit a button on the back of a router which I was told never to press the gap who put it in installed it’s details on his laptop with the password so now we have a connectivity problem can I just get another router I have shared internet so don’t have broadband in my home or phone line can you help?
Hi
I'm not understanding what you're trying to say. Who is your Internet with?
@@BeemerBeysProductions hi sorry it’s muddled I share my internet with my neighbour so I just have a router which boost it helps us connect with her next door is there a router I can get that does not require downloading on to a laptop ? And start afresh ?
What do you mean downloading on a laptop? What are you downloading?
@@BeemerBeysProductions when we moved here a guy set up a router it had a disc which he put the info of the router into his lap top we pressed the button once before and had to call him out just fir him to rest the router and then it was fine but it’s happened again with the router when trying to do your editorial it comes back it can’t connect to the main q box etc because of the router
So we need a new router which am sure out there must be better connection ones and ones that don’t need a laptop or pc to download it’s info
Hey should this work with a 100m cat6 cable when the mini box is not in range of WiFi. As I’m having a right mare
How are you trying to connect, what steps have you taken?
Set it up near your main box, so you are within easy reach, then once working relocate the mini to the long cable. Should just find the network again and work. Remember 100m is the theoretical limit of Cat6 cables, but as long as its good quality and shielded its only HD streaming HD and not 4K so the data rate will only be about 5mbps so packet drops shouldn't be an issue.
Hi - useful video - thanks. Is this still the best way to do this, 3 years later, with new Sky equipment?
And also - does this work with non-Sky router?
Hi
The Sky Q system is designed to be used wireless, however every house is different (in mine solid concrete walls), plus if there is interference etc.
Yes it will work with non Sky Routers. Just make sure you have the right cat 5 Cable and Gigabyte Switch if you wish to hardwire more devices
@@BeemerBeysProductions Thanks for the quick reply.
What do you mean "Gigabyte Switch off"? I've got good Cat6 cable running through the house, connecting to a Gigabit switch in the loft. I'm aiming to have main Sky Q box + 2 mini boxes, all connecting via the switch. (Not a 1-to-1 link to the main Sky box). Thanks
@@djh_uk25 sorry my typo error. I meant switch if. Seems like you will have it set up correctly. To be honest, yes if you have things like loft extensions and rooms far away from the main box or other minis, hardwire may sort any connectivity issues, but most of the time wireless is fine.
@@BeemerBeysProductions Ha! No worries - got it. Thanks very much for getting back to me
Hi K,
Very informative video thanks so much.
Can I ask how the main sky q box has been set up?
Is the main sky q box connected to a router be it sky broadband, or a 3rd party ISP, whatever it might be and the sky q mini also connected to the same router?
Or is the main sky q box connected to the router and the sky q mini box connected via ethernet cable to the main sky q box? (This being the setup that I thought had to be in place)
I'm sure as well as myself a lot of ppl would really be interested in your setup.
Looking at the comments below me included the general theme is users asking if the sky q mini can just be connected to the router on its own. Any insight of how the main box should be set up to allow for the sky q mini to be hard wired would add some clarity, and I'm sure really appreciated.
Loving your work K :)
Ok thanks for the reply. I will try to explain. With the main box, it can be connected to the router, either by WIFI or Ethernet. That can either be Sky or an 3rd party router. Now for the minis, they can only be connected to the router by ethernet if its a sky router. This is because all the Sky equipment build a bubble of mesh, so technically any sky equipment can connect to the sky router. Or even mini to mini by ethernet if let's say one of the mini is too far away from Wi-Fi. In my house, the I have sky broadband fibre. I have one ether Ethernet cable coming from my router to a 16 port switch, then everything else is running of the network switch. All my boxes are hardwired, but also as its sky BB, they emit their own WiFi so I can connect my ipad, phone etc on the room furthest away where I never used to get WiFi.
If you have 3rd party BB, bt, virgin media, talk talk, the reason why you can connect it directly to the router, as the mini will be only talking to the router, and not building the mesh to the mother box. The 3rd party router does not allow the boxes to connect to emit their own WiFi.
Hope I've explained this well, any other questions I'll be happy to answer
So to be clear, MINI cannot be hard wired to a 3rd party router. Nor should the mini be hardwired or WiFi to a 3rd party wall plug wifi repeater. It won't work.
Alex Hughes another setup, sky main box connected Wi-Fi, then hardwire main box to mini, cut out issues with WiFi being too far, and boxes will talk to each other properly.
Thank you, K. Again very clear and concise much appreciated.
You're Welcome, anytime!
check my Sky Demo too
th-cam.com/video/3_JP8ee2jVA/w-d-xo.html
What's the blue wire called on the right connected to the sky box?
Ethernet cable
th-cam.com/video/8j3-3vrhNXQ/w-d-xo.html
Hi, Can I join anything via Ethernet cable to the sky mini box that doesn’t have wifi for example ,cctv?
No. Its not designed for that. It's to connect the q boxes together
Is sky q wireless. im wanting to move my room about. A freinds said you dont after have it plugged into the router.
Sky q is wireless indeed, the method I've described is if you have a poor wireless connection
Where did you connect the other end of Ethernet too? ( my provider is BT )
Ethernet switch, then from switch to the router
th-cam.com/video/8j3-3vrhNXQ/w-d-xo.html
Is the Ethernet from the mini box connected to the router?
Mines connected to a switch. If you have a sky router, you can also eth it to the router, but not a third party router such as by, virgin etc (only for the mini)
My mini box kept knocking out my other mini box signal. This hardwired way works a treat but is glitchy n keeps pausing. How can I get around this please?
Please tell me your full setup
@@BeemerBeysProductions 1 SkyQ box n 2 mini boxes
No what I mean is a detailed setup from the router
hi, if your connection to your sky main box is via ethernet and also your mini box is connected via ethernet too, can you turn 2.4ghz and 5ghz wifi off on both boxes? will they will still connect to each other with the wifi disabled? i believe the boxes connect to each other via a wireless mesh connection, is this true? (not over wifi).....(they are both connected to your router via ethernet seperately)...... i dont want to turn wifi off on both boxes if the 2 boxes cant connect with each other, i'm thinking if i disable the wireless on both boxes, they should still be fine? what do you think?
Hi. Thank you for your question. If I'm trying to understand your question what you're asking is is that if your two boxes are connected via ethernet cable and you turn off the Wi-Fi connection on the boxes will they still connect together.? So, what you're referring to as Wi-Fi and mesh is still Wi-Fi. The mesh is merely a connection between all the devices so they communicate effectively and in a network , there is an option of 2G and 5G. So so having your Ethernet cable connected and you turn off the Wi-Fi the boxes will still communicate together because it is still going through your ethernet connection mesh is not strictly just Wi-Fi so you can turn off your Wi-Fi and the boxes will still communicate. So in your case if you have a Sky router turning off the Wi-Fi won't be beneficial as the boxes themselves emit Wi-Fi signal so basically it acts like a router. But if you have a third party router, such as Virgin Media, BT, etc you can turn off the Wi-Fi connectivity on the boxes as shown as the boxes will not be doing anything or connected to anything via Wi-Fi. I hope this answers your question however if you have any further question on this please let me know
Beemer Beys Productions yes you understood my question great 👍 , i have third party router, not with sky broadband, so its nice to know that i can turn wifi off from both boxes and they will still communicate with each other, thanks alot for your answer 👍
@@adzadzy no problem. Anytime
Perfect, thanks this was very helpful!
Worked perfectly thanks for the help
You're Welcome, anytime!
check my Sky Demo too
th-cam.com/video/3_JP8ee2jVA/w-d-xo.html
I’ve followed your instructions, step by step a number of times, and it still isn’t working. Does it make a difference if my Ethernet cable is connected to my Virgin router and not the main Sky Q box?
How is your main box connected atm?
Thank you very much!
so u can watch the sky channels on sky q box without sky dish connected?
Hi
No the dish is needed to receive all your channels
This method is a so the boxes connect to eachother using Ethernet cable if the connection by WiFi is poor
good description but my mini doesn't respond to 001 at the settings menu bit. Instead I go into network and it asks me how I want to connect 5gh2.5 or wired. so I chose wired then as its searching for an IP address I plug in the cable. Now it seems to have worked and Is no longer connected to my wifi but to a spurious name which seems to be the skyq box. I didn't have to use the WPS buttons. Updating now I am successful in connecting via ethernet, After several restarts I did get 001 to work on the mini, and duly turned off all the wifi channels double checked i am connected view Net by disconnecting and losing main box connection. Thanks again for the video
Hi, thanks for your message. I have read your query and I think I know where it's going wrong. So you don't need to press 001 SELECT or anything. If you're trying to connect the mini-box up, at the moment you're instructing the mini-box to connect to the wired network and why you see a funny sort of Sky Network name afterwards is the mini-box is trying to be clever and create its own network. However, we don't want that. We want it to connect to the main box, which is the brain behind the mini-box. So what you need to do is reset the network on the mini-box. Start from fresh. The main box is connected to the existing network. Leave that. Follow the steps that I showed you. As long as the main box either is connected via Ethernet to a switch or a router, which is Sky, then it will work when you press the WPS button. What you don't want to do is connect the mini-box to a third party router via Ethernet, such as BT, Virgin or any other third party router. Let me know what your setup is and I will help you. Have you got a Sky router or is it a third party router? And just describe to me your router, your main box, your mini-box, how they're all connected. Have you got a switch in the middle or is the mini-box connected directly to the router?
I could not get dolby digital to work over wifi on a lead it seems fine now.
Hi! Tried to go this by connecting to a Google Wifi puck (mesh then ethernet cable into minibox), minibox no just displays "Technical Fault". Any ideas?
Can't use Google mesh for sky boxes to talk to eachother. Sky boxes have their own mesh that works either by direct connection via ethernet or over 5ghz network that the main box sends out.
So just for clarity then - what you’re saying is that the Google Mesh doesn’t support Wifi connections of the Mini Q to the main box? But if they’re all etherneted into the main Google Mesh Router (as the main Q box would be) via multiple switches, all will work fine?
How do I get a sky mini box to work in an outbuilding, I have tried Ethernet cable but the mini sky box is 50 metres away and keeps buffering please help
Check your cat 5 cabling. Is it ready made cat5 or did you terminate it yourself?
No I bought it ready made
@@paulnewton9231 just reset the mini q connection and start again like the video i demonstrated
Hi Beemer, a week ago I had sky Q installed. The main sky Q box is in the living room and the mini box is in the other room where the Virgin media broadband router is situated. The engineer had issues getting a connection to set up both boxes but eventually he connected it all up and working perfectly using two TP link plugs. Everything was working fine until a few days where both boxes have lost connection but the wifi is working perfectly. Please help.
Sorry to hear that
So on your MAIN box, on the network status page, what do you see? How many ticks and how many crosses?
Beemer Beys Productions
It doesn’t show any ticks. It shows the network name but there are crosses for connection to broadband router and connection to internet
@@waqarhussain4556 hi
So what you may need to do is start from the beginning, ie reset all the WiFi connections on the Sky Boxes. Then start with the WiFi name input on your main sky box. Once that is all synced, then you can do to the nearest sky box, and WPS them both together. Once they have WPS and the green pairing light has gone off, then you can do the same to the nearest Sky box to the one you have just paired up. Let me know if that helped
Beemer Beys Productions thanks bro, I’ll try it tonight. Failing that I might have to call out a sky engineer.
@@waqarhussain4556 Try it, you should be fine
Can I use my sky booster unit to plug into sky q mini via ethernet?
Yes, you can wire a sky booster to the mini no problem. You can wire any of the Sky devices together, only Sky Equipment as they form a mesh together
@@BeemerBeysProductions Thanks for your reply. My Sky Q mini keeps losing Internet connection so hopefully connecting it to the sky booster via ethernet will make it more reliable
Hi, was the Ethernet able going back to the sky router ? Cheers
Hi, can go back to the router, or if you have a switch
Beemer Beys Productions ah ok thanks could you also go back to the main q box ?
@@stephenhumble9311 It can, how have you got it set up now
@@BeemerBeysProductions Hi, in the house I have my main Sky Q Box and 2 mini boxes that are all connected by wifi to a Sky Router. I then have a bit of a summer house in the garden with a mini box in it but wifi connection to it is not the best so I was going to hard wire it but wasnt sure whether to hard wire it to the router or the main Sky Q box ?. And then whichever way I do it I guess I would need to follow your video instructions. Thankyou
@@BeemerBeysProductions Sorry to be a pain, could you just advise whether you would go back to main Q box or router ? Many thanks
That was great,does it matter the main box is not Ethernet cabled .
No. The main can be over WiFi
@@BeemerBeysProductions great,my reason for looking at ethernet was my mini box is upstairs away from main box and hub,and I'm getting periods where my screen stalls so I thought connecting via ethernet would resolve this issue, would I be right.
@@michaelcrookes1575 yes absolutely
@@BeemerBeysProductions sorry to be a pain,but used to have bt had no issues at all,I've also noticed that I cant get Facebook on my iPad's also on my phone I have to switch off wifi to get Twitter working, it must be a poor signal. Cheers.
@@michaelcrookes1575 either that or your Internet speed is low. Whilst your connected to WiFi, at different locations in your house, test your connection using an app called ookla
Does sky give an ethernet cable with the box? Cant find mine, dnt remember if one came in the box
Not with the box no
Hi, if the mini box is connected via ethernet, will it still provide wifi to that room for other devices?
Yes, as long as its a Sky Internet. It will provide better WiFi as the mini will be hardwired
Hi thanks, my sky internet is really poor so just transferred to virgin. Will it still work?
@@ianrichardson6664 hi
Not on 3rd party Internet I'm afraid. All to do with the mesh system
Can I run an Ethernet cable from the back of my sky q box to my mini in my man cave. I’ve tried it once and it worked but went back to watch it today and it won’t connect any ideas. ? Thanks in advance.
take the ethernet out the mini, reset the network connection on the mini. when it is the mode to connect, just back up out of that screen so its on the main page, have the ethernet connected to the main and press WPS on the main, go to the mini, now, dont put the ethernet in yet. press and WPS and the yellow light at the front will flash, Now, put the ethernet cable in, and you will see that yellow light turn green in about 5-10 seconds. Please reply and tell me if that worked. Btw, check the ethernet cable ends if loose, cut etc
th-cam.com/video/8j3-3vrhNXQ/w-d-xo.html
@@BeemerBeysProductions Hi I’m doing this but after a day or do it disconnects and tries to go back to wifi connection. I’ve turned off the wifi signal also. Any help would be much appreciated mate. Thanks.
Can you hard wire it to the sky rooter
Yes
So the q mini is wired directly you the main q box and not the router?
Only to a sky router
@@BeemerBeysProductions is it better in the router or the main q box thanks for your quick reply
@@robjohno to be honest, the nearest piece is Sky equipment. Doesn't have to be router, can be box to box depends what you trying to do
@@BeemerBeysProductions cheers the mini box just goes off and all I have is a blue screen so thought wired would be better drives the wife mad
Can I have the main box on WiFi and the mini in a summer house via powerlines and Ethernet? I also have sky broadband
Nick Chenery q won't work over powerline, it's, a function sky haven't activated on the boxes, but if you've got ethernet going from you router or main box direct to the out house then yes
@@BeemerBeysProductions what about if they used an old router in repeater mode and plugged the tp link in the summer house into that. Then connect the sky q multiroom box to that repeater router via ethernet or WiFi to get by the powerlink issue or can the box still detect the powerlink connection even if it's not directly connected to it.
Do u connect main Box by wire to or is that on Wi-Fi or what im getting sky q soon and want set it up right
rob robinson yes, ethernet wire needs to be connected to the main Sky q box or a switch that's connected to the main Sky q box. Any questions regarding setup, drop me a message below.
K's Cool Box ok yep was going connect both boxs wired with a powerline pluged in near both if can get boxs to run off wired
rob robinson who's ur Internet with
K's Cool Box bt
rob robinson yh do it ethernet mate. Any issues lemme know
Done this, it connected fine but it’s still not using Ethernet. As soon as I turn off 2.4 and 5 WiFi it loses connection.
Before my box started playing up I did not have WiFi on any of my boxes turned on.
Any advice?
if it doesnt have Ethernet, then turning off the Wifi bands will cause the boxes to lose connection. can you please explain the full setup so i can get an idea of what you have and what potentially has gone wrong ie who is your internet with, bb speed etc?
Hi I connected my sky q main and mini boxes via Ethernet. But within a few minutes it reverted back to wifi connection automatically. Do I need to switch off the wifi connectivity via the secret menu (001-select)? Thanks.
Hi
Are the boxes connected directly together?
If problem persists, try resetting the network on the Mini box and then plug the Ethernet as I've shown you and see what happens
You don't need to turn the Wi-Fi off
Thanks for the prompt reply. All the boxes including the main q box are connected via an Ethernet switch from my virgin router.
@@DipakPatel-kd6qf Mini box can't be plugged in directly to the router
Sorry I think you said you had a switch. Do it step by step. Reset the the mini, disconnect the Ethernet, and then just follow the process. WPS on the main, WPS on the mini then within 5 seconds plug in the Ethernet and let them find one another
Hi mate thanks for the video, I've just tried doing exactly what you did step for step but when I do the last step on my mini box where I hold the button and insert the ethernet cable it says no ip address obtained, any suggestions? Cheers
Leave it like that for about few mins, should settle down and the ip will find eachother. Try that and let me know
@@BeemerBeysProductions ok mate il try that, I was also wondering why it don't show the ethernet option when I press 001
@@shahedahmed8072 The Ethernet option is no longer available
Hi mate I have a pretty complex set up right now and I was wondering if you could possible help me with it? Could I email you of thats ok. Thanks
@@shahedahmed8072 send it to Action@beemerbeys.co.uk
Hiya. I've followed the video to the letter, and although it works, I keep periodically get the message, "There has been a problem finding your Sky Q box on the network..." followed by "Go to your Sky Q box and select Settings > Status... "
I've turned WiFi connectivity off. I've noticed that sometimes it'll just reconnect after awhile.
I'm hacked off, as i figured it'd be WAY more reliable than WiFi once it was up & running...:o/
Any thoughts...?
So, let's see..
Just describe your setup from the router onwards including all your Q boxes
@@BeemerBeysProductions Beemer Beys Productions Hiya. I've got one mini box. The main box is connected to the router w/ a pair of Powerline plug adapters. Never had an issue w/ these all the months I've been using 'em - unlike i did when the main box was connected via WiFi.
The mini box is (now) connected directly to the router via an ethernet cable. It had been connected via WiFi, but this was a bit unreliable.
Initially, I'd connected it via a switch box and then into the router, but I've now moved it directly into one of the router's inputs. The cable is 10m long.
The mini box will periodically display the message indicated previously & then, after an undisclosed period of time, will eventually connect again.
Then the loop repeats at random intervals. Any thoughts? Ask away if there's anything you need to know.
@@ivanlc Hi Ivan did you get this sorted? It’s happening to me too.
Hey Guys, apologies for the late message, i get so many messages it's hard to keep up. I'm going to do a short video later this eve that might help you
@@andrewramsden490 Hey Andrew. I (sort of) did.
The main thing I would suggest is that you DON'T disable the WiFi; the connection seems to be more reliable if it's enabled along side the wired connection.
The other thing is, periodically, the damn thing will just randomly come up with the MR104 (I think!) error code. When it does this, I just unplug the thing from the mains, leave it a few mins and then plug it in again. 9 times out of 10 reception returns.
Hope this helps. Good luck!
Does the main sky q box have to be wired aswell?
No, that can be wireless.
Will this work straight from initial setup of mini Box?
I don't understand
@@BeemerBeysProductions My mini box is arriving soon. Do I have to connect it via wifi first then go through the process in the video. Or can I go through the process straight away?
@@matthewhoyle31 you can just connect it via WiFi using the WPS button
Or if you have ethernet cable you can connect it via that, but if you have WiFi you can connect it via WiFi as long as the main box is not too far away.
Try it and let me know
Great tutorial worked first time
hi i am on sky q , i av just ad a mini box given can i use it without paying for multiroom
No. Need to pay for multiroom
Call Sky
Hi. How can I connect sky q mini box to a different WiFi network
What do you mean? Main box on one network and mini on another??
Is it possible to connect my mini box in the summer house with ethernet whilst my main box is on WiFi? If so, could you give me the steps to follow please, thanks!
I’m a sky engineer so can help you. Are you suggesting you will connect your mini to the main box by Ethernet cable then have main box connected to internet via WiFi?
@@aaronbentley3163 Hi, no the main box will be connected by WiFi and the mini box will be connected to the router (not Sky BB) by ethernet. Would this work?
@@alexnicolas6609 No that won't work as third party BB suppliers don't let us use their hubs to connect our boxes via the mesh, you would have to connect it back to the main box or if the cable is already run to where your hub is then get a sky booster and plug that cable into the sky booster instead which will allow our boxes to mesh correctly. Hope that makes sense
Thanks, I think that makes sense. Appreciate your help
@Shawn Singh So basically what your problem sounds like to me is youve got a tplink router in your house giving you internet indoors. Then in your outhouse another access point giving wifi in the out house.
These are connected by cat5 cable but are classed as two different networks so your main sky box is on 1 network while your mini is on another. Thats why you can't get them to work.
If you was to unplug your access point in the outhouse and replace it with a 5 port unmanaged switch and then plug both your access point and mini box into the switch this should solve your issues as then your mini box will be connected directly to the tp link router and not the access point.