Omg!!!! I purchased this set 3 days ago.. just needed to ask some questions about different cycles. Contacted Samsung Pros..OMG!!! What a freaking headache! They don’t know crap! You sure do and answers all my question!!! Thank you!!!!! You saved the day! Folks just watch her videos and don’t waste your time with the call to Damsung! Lol thank you sooooo much Amanda!!
hello Amanda. Several months later… I just wanted to acknowledge your inclusion of people with visual impairment. I am a blind bloke from England and I was just replacing our washing machine. I heard of the Samsung washing machine that had smart things options that were accessible to us as a visually impaired community using VoiceOver (text to speech for anyone who is not aware of it). I was just looking for tutorials on TH-cam for quick demonstrations on its key features. Your detailed explanation was really helpful particularly in pointing out the tactile options and of course, the Braille characters on the main controls. Just so you know, the first Braille letter is the letter "P"; presumably for "Power". The second Braille letter is the letter "S"; presumably for "Stop" and Start". Pointing out the terms of each key was really helpful in that it does give that audible feedback about the setting that has been chosen. These are features that are not readily explained as accessibility features in other sources. I have created a shortcut with Siri on the iPhone which allows me to run your video at any time I might want a refresher. I will send an email to Samsung also just to let them know that Blind people are aware of and are purchasing the Samsung washing machine with these accessibility features. They will not ordinarily know without feedback. Please do continue your style of description. I will subscribe in case of any other device demonstrations that might be handy. Thanks again for your universal approach to demonstrations.
Thank you very much, bought my mum her first washer today (she is a traditional south asian woman) that will be arriving in 2 days, she likes to do things manually by hand, but recently started complaining about back and hand pain from bending over so much and squeezing the wet clothes. So this video came in as a great educational and learning material for me to teach my mum. Thank you very much.
Well!! I was struggling trying to get the dispenser out since I got the washer months ago, and when I saw you just pull it out, I screamed because what!!?? But...of course, it worked!! Thank you!!
Thank you so much for this thorough review, it was amazing. One thing of note... The concentration levels, when you hold the auto buttons (1. 2, 3), are supposed to be for the concentration of the detergent/softener you are using, like a 2x concentrated tide or similar. The dosage, when you just press the auto button (the three different dash marks) is where you control how much of the product that you use. So, if you are saying you use a 3x detergent and are using a normal one, then you are not getting the optimal performance out of the washer. Hope this helps!
We were trying to look for this answer thank you we thought that’s what it was but Samsung doesn’t even explain that in their manual pretty good detail to know
lol, the finish tune is the same as our Samsung dishwasher. So glad to see Samsung's engineer put thoughts in the design for the vision impaired community! We are going to get ours in 2 weeks. Thank you so much for your in-depth review!
Great review! Just got mine last week. If you haven't had a new w&d in almost 20 years like me, it's a big learning curve! My model doesn't have the auto dispense, but so far I see more complaints than praise about it, so I'm good. I set it on quick wash and hit deep fill and start. Don't see myself using the wifi much, as it's easy to set while you're there. Great washer though!
I'm coming from a 24-year-old Whirlpool/ Kenmore... Just cannot be fixed. My loads maybe take about 35 minutes to get done and they come out really good when it was working. I'm seeing an hour plus on this machine. What has your experience been coming from an older machine to This newer machine, outside of maybe technology and buttons and such. How's the actual wash?
This was really helpful. I wish I would have seen this video before trial and error. The only thing I find frustrating is that I can’t get the right amount of water on any of the settings for the amount of clothes I put in. I’m so used to the old fashion washer that have low, medium & high level of water. Any tips on how to know what the water levels are in each setting?
This review was so helpful! You’re a hero. My exact set came yesterday and I was so confused about the auto dispense! Along with that, you showed some amazing features I am happy I know now! Thank you! 🖤
Hi, we just bought the same set last month . I did exactly the same thing to set the auto dispenser. According to the manual. It didn't dispense the detergent and softer. Watched this video. And did exactly as she is showing us. Still doesn't dispense the detergent and softer. Do you have an idea why this is happening? Please help
@@Ilubalyachalo I had to put everything at the top level in order for the detergent to come out which was ridiculous and I still don’t feel like it’s enough
I am so grateful and excited for this review! I purchased this set on January 6th, 2022 and it’s being delivered this Saturday on January 29th! I feel less clueless now, because I couldn’t find any videos or detailed reviews for these models! I’ll certainly be following along with you for updates and I’ll probably have some questions..lol! I’m excited to watch the dryer review next and look forward to anything else you have to say about them, but again.. thank you so much!!!
@@girlpower2435 so far I love them. I'll be honest, I'm single and don't have to do a lot of laundry, but when I do, I love it that the washer and dryer are huge and hold a lot! My favorite is easily washing comforters. I use the auto dispense detergent and fabric softener, but I did read that you can use a powder detergent, just put it in before the clothes.
Beautiful machine and fantastic informed review. 5 rinses though is ridiculously unnecessary. Most top loaders wash, spin, rinse, spin. To ask it to perform 5 rinses is just a big waste of water & time.
Really spooky that you sound exactly like my mother🤣... I just got her this set and she has not stopped talking about them! Very informative video and shared it with my mom, so she can get a better understanding of the washer.
This video was very helpful. My machines came today 11.28.22, and the detergent and softener dispenser info you gave was very detailed and helped me a lot! Thank you. I will be reading the manual in the morning cause I’ve found out the beauty of manuals with my pool pump and I want to learn my washer and dryer inside out. Thanks again.
Hello, great video. I’m still having trouble with the auto dispenser. Like I did everything you said but I feel like it’s not dispensing or like a small amount. I use normal wash or heavy duty wash. Any suggestions would help. Thank you.
I was in between this one and the 5.1 cu one with the active jet which i had and loved before but it broke down fortunately working warranty so they refunded the total. In the middle of this video i decided to go ahead and upgrade to this one even though I have the set for the other one with different finishes. I think I've made the right choice! 2-3 weeks hurry please!!! Lol
perfect explanation and a laugh at the end (the pliers on the wall) I immediately subscribed to your channel and of course left a like! Please tell me if you are still satisfied after a year and don't worry, I'm 53 and have always folded the wrong way. Thanks for the tip.
I feel like I learned so much about washing laundry in general from you 🥹 great tutorial!! Editing to say: my hubby just got me this set and I love how beautiful the rose gold and black is!!!
Hello! This video was super helpful. We are getting our new machines in a few days but I was wondering what we do if we want to use a different detergent for a delicate load. Is there a way to switch between detergent or are we stuck with just the auto dispense? Not sure if that made sense but basically if I want to do a delicate load with woolite and then switch back to my normal detergent, is that a thing?
I got the exact same set and I love it! Considering my previous set that was 14 and a 1/2 years old, it just took a complete dump, and wasn't washing at all. So what I want to know is how do you change or increase the water level on the bedding cycle.
Called Samsung technical support to get help with the auto dispense. He said the washer can only dispense one or the other, not both (softener/detergent) during a cycle!
Wait! What? Mine doesn’t have a detergent and softener button just softener. Does that mean if it’s on it’s not using soap?! Uhoh. Also, I thought when I got it well, I moved into an apartment that has it, at first, you do put a bottle of detergent in the dispenser, and it uses it for a bunch of loads,… But then I was using it, and it seemed like it rinses it through every time maybe… So am I just supposed to put enough for one load or for multiple loads and how many loads will it do?
I can't wait to get my set. They will be delivered Wednesday. Your video was helpful. My mom has a eye disease called Carateconis. And has three Corona transplants and this was one of the decisions to get the machine to help her when days are really harder than usual to see. I can set the machine remotely and just have her to load and unload it when done. Thank you!🤗 oh do the dryer have the sweater accessory available to purchase to dry shoes and delicates on?
I just got this washer today and I’m still kinda confused by it lol.. what happened to SMALL MED LARGE load settings?😵💫 is there a way to tell it what size load you want?
Can you tell me the difference between “Concentration” and “Dosage” for the Auto Dispenser? Apologies if this has been covered previously in the comments. Thank you!! Great review, btw! Just got a set in our new house!
I want to know about the water levels? Does it fill all the way up for every load? I feel like these new washers do this “water saving” level thing and I hate it 😭
I hate it…. I love when the water covers my clothes I know they are getting soaked and washed good. The water barely covers my clothes and I cannot change the water levels it’s annoying.
I have this same question…. Did you ever get an answer? Or figure it out on your own. My detergent always has some left over. I called the Samsung tech support and the lady tried to tell me it’s because I hadn’t cleaned it. I just got it a month ago if that. Idk if that’s a problem or not
just got mine today and doing the first small load and there's a pair of shorts that after 10 minutes still is dry on top and hasn't been pulled under and I don't know how good of a job this thing is going to do plus I don't see any suds to speak of either and it won't let me add water now either so I'm kinda concerned
Thank you for your time, I know it's valuable. your presentation was most helpful now I don't feel so overwhelmed by having a smart washer and dryer thank you, thank you!!Queen
I am so confused and don't know if detergent is coming out. I never saw any blue detergent come out. I did see a stream of water come out but the wash doesn't even smell like detergent. Is that right?
Thanks for the video. My auto dispense system didn't work until i completely pulled it out and then reinstalled it. Plus, thanks for the tip to calibrate. Once installed. I read the manual and didn't see that in there.
We got ours 7 months ago, stopped working had samsung come out today. Said it needs a software update no ETA on when that is. So upset and regret buying this W/D combo
Started working out of the blue last night. Samsung said to unplug for 1 minutes, then it on and then off 5 seconds later. Then wait 4 hours. No idea why but it worked.
Hi love your content, I could really use your help on this: bought this machine and can’t figure out how to use the water levels. Please help me because whenever I try to run a load, it only fills it a little bit. Is there any way I can adjust the water level? Thanks.
I just got this exact same washer and dryer and I’m still trying to figure out all of the features. Is there no pre-soak or pre-wash option? I don’t see a button for it. Also I don’t like how if you change the cycle (say you meant to choose heavy duty but forgot to change it) it drains all of the water out (and detergent if it’s been added) and refills it. That’s not a deal breaker I just have to make sure I always choose the correct cycle.
Can you do a video of this washer during rinse cycle? Mine is a day old and i feel like it is broke. It makes loud almost like grinding sound when its rinsing.
Your video is the only one i can find to help me a lil with the washer. I just got it not even a month ago. And i have set everything to 3 like you did and the 3 lines on both as well and every time i do a load i never see much laundry soap come out, and when the load is done the clothes dont smell clean. I check the comparments, and only the softner is getting used alot. Is there something else im suppose to do to make the detergent come out like the softner? Love the washer just cant figure out why the detergent side dont dispense enough like the softner side.
Hi Rachel, am going through the same thing. With mine both softener and detergent don't come out. Dis exactly as manual instructs and the lady here but still don't work with my washer Auto dispenser. We bought it last month May. Did you finally win? Am getting so frustrated 😁
@@Ilubalyachalo nope still didnt get it fixed. Lowes wouldnt let me bring it back either and wasnt even month old, said i only had 48hrs to bring it back. I had someone ftom samsung come out and look what i was talking about, said it was the motherboard?? So changed it and it still does the exact same thing. So im screwed with it gor a few yrs cause i dont have enough money to buy another one when this one was brand new. Ive been adding detergent and softener to the drum then clothes for now til i can get another one, someday.. 😕
@@rachelherrera4 my goodness. I am sorry to heat this Rachel. I called Samsung 2 days ago and they virtually tried troubleshooting and it still didn't work yesterday. So I called them again today. they'll be inhere next Wed so will see then. I will let you know how it went. If it still doesn't work... I'll be on their a$$es until I'm happy. Do not let them off the hook. This set is very expensive. Call them again, and tell them unless you do not have time for that I will understand. I do not have time but for this "scam" I'll create time 😁. These companies makes so much money out of abandoning customers with malfunctioning things.
@@Ilubalyachalo ok yes please keep me undated if they change mother board only and say thats all the soap it dipenses cause the type it is, thats exactly what they told me. So just to get my clothes to smell half decent i have to add more soap to the drum... they are expensive and for them to basically say thats all they can do. My only option they said was take it back to lowes, which i tried and because it was more then 48hrs lowes wouldnt take it back, said to call their customer service and i said well that wont work cause i did that already ha
@@rachelherrera4 wait a minute, yesterday we received a mother board in the mail delivery!! We were still confused as to where it comes from. It must be them since their so called Technician will come next week Wed. That's their MO. I will call them on Monday and tell them that this is the trick they do to every customer that complains about their auto dispenser
One of the smart features on this washing machine is that it auto detects the load size and how much water it needs to use. That is what it does at the start and is the reason why the load time often changes. It is high efficiency, so it will always use as little water as possible unless you select deep fill.
I think the info about the lights blinking on the detergent and softner indicators is incorrect. My detergent light is blinking but the softener light is steady. I also notice the detergent does not seem to be going down and my clothes are not getting clean. What's the deal??
I set my auto dispenser but it is not dispensing the detergent or softener, like the water is not running through and dispensing either. Not sure what’s wrong?
Hello, it takes a long time for little clothes, there will be another way to program so that it does not take so long, I feel that it uses a lot of water and electricity, thank you.
Thank you for such a detailed review. We have a similar set except the dryer controls are on the front instead of the same place as the washer. Anyway, do you know how to make the wifi stop transmitting? I have RF sensitivity. Also I wanted to comment on how little water it uses. Like you I use the deep fill because it just seems wrong when there’s barely any water in there. I thought maybe the settings were wrong. Weird.
I was really trying to find out if there's a filter that needs to be cleaned out. My front loader one was a total nightmare. Also, my book is totally different doesn't have that page 31 pre balancer thing.
I have this same set. Just tried to do my first load using the auto dispense. I can’t tell if it actually dispensed detergent or not. Any tips to tell? Maybe I did it incorrectly. I came across your video after I tried my first cycle. Thanks!
After you have the auto dispense set up, you simply press the detergent (or softner) button and select which level you want. You can even turn it off if for instance you have a special soap you want to use for a certain load or no softener for towels (never use soft for towels it makes them less absorbent). I don't know that it actually shows when it is dispensing, but I filled it to the max and ran a load. When I reopened the dispensing drawer, it was noticeably lower.
I just got mine and it’s frustrating me that I can’t tell if it’s dispensing. The lights are on and stay on. I put it on level 3. I’ve done 3 loads and I don’t see the level going down in the containers. I’m consciously adding it in the tub. Help
@@brownlkt To turn off the auto-dispense, just push the corresponding button (detergent or softener) that you wish to turn off until it the screen is blank rather than on a level 1, 2, or 3. Then it will not dispense. I do this all the time for towels as you should not use softener on towels because it makes them less absorbent. If you look at 26:30 you will see where the detergent and softener are going up and down in level. When it makes the double ring and the screen is blank, that is when it will not dispense. When it has the lines, then it will be dispensing either softener or detergent. Also, note that mine was only flashing the lights because it had not started a cycle to detect that the auto dispensers had been filled. The blinking indicates that the detergent or softener is low and needs to be refilled. After a cycle runs, it checks to see the level, and the blinking stops.
Matching Samsung Dryer (7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ (DVE55A7700V/A3) Review Here: th-cam.com/video/6bHp-06afy4/w-d-xo.html 0:00 Intro 0:53 Washing machine overview 1:20 Settings 2:03 Braille and varied tones for various settings 6:17 Smart control 8:17 Washing machine cycle details 14:38 Water jet and inside of washing machine 15:53 Auto dispensing softener and detergent 21:20 Softener and detergent auto dispense functions 22:38 Manual - do this before your first cycle 23:30 Blanket trick 25:55 Bleach dispenser 26:09 Slow closing lid 26:30 Setting or turning off Auto-dispense of detergent and/or softener 26:50 Phone app 29:10 Starting a cycle 30:50 App view of current cycle in progress 31:11 End of cycle 31:52 End of cycle music 32:23 Blanket after cycle (with trick) 32:38 Tongs - a very useful tool in laundry care!
I just bought the same Samsung washer. I have ran 10 loads of clothes so far and the detergent amount is not going down. I have read all the directions and also watched your video and I still have no luck on detergent dispensing. HELP
Did you ever find what is going on? Because my machine is doing the same thing and what im doing wrong . I’ve just been putting my stuff inside the washer
@@esmeraldaguerrero9769no literally same and it’s driving me CRAZYYYYY. My mom just bought this exact one and we’re going crazy trying to figure out how the auto dispense system works but it never fucking works. Holy shit sorry I’m just so angry that this washing machine is so useless
We just got ours and it's very hard to make the clothes look like they got washed? I keep getting a code 4c or something like that and I believe I'm probably not understanding what does what.
@@buttlippsable this washing machine is a headache at first,but give it a month or two for it to calibrate.I went through the same,I was thinking of returning in also
Just got the washer, and wondering if the soil level can be changed after started, and the water temp as well. Or does this machine have to drain then re-fill all over just to change either. Also, is it just me or does it seem to not really agitate the clothes...?
Thanks for sharing. But I'm worried cause the detergent and softener thing is not working. I did all your tips. But still the detergent is not dispend. What can I do? Samsung customer services never answer.
Press and hold the smart connect button until AP shows. Then search for it in the app. Mine actually auto showed up on my phone and asked to connect. If that doesn't help, I can give more detailed directions.
@@samantharabadi5396 I finally found the info. Yes, you have to put the liquid directly in the tub if not using the auto dispenser. I use the manual water add to rinse out my cup.
Thank you so much for this! We are getting this set this week. I've read mixed reviews about the auto dispensing not fully dispensing the right amount. Now do you HAVE to use the "auto" feature? Please answer this or someone else that has this answer if you can!! 😬
Thanks for the great feedback! You do not have to use the auto dispense. Just press the button for detergent and/or softener until it is blank. It will also make a double chirp sound different from the other 3 levels. That's when it is off. I used it that way for a little while before making the video and just used pods. I also turn softener off for towels because softener makes them less absorbent.
@@Amandas_Answers thank you!! So it will still dispense if I put in a certain amount for that load even when I press the button to turn the auto off? I hope that made sense!
@@chandlyrsalisbury8556 If you turn off the auto dispense, it will not dispense. You would need to add your own detergent and/or softener if it was turned off.
@@Amandas_Answers I also wanted to ask, now that you have had it for a little while...have you had any sort of problems with it? I've read about not enough water covering and not moving the clothes much in the basin while washing. Just want to see what you have to say about this set now!
@@chandlyrsalisbury8556 No problems at all! It has worked like a dream - as has the dryer. If you are concerned about the amount of water, just use the deep fill button with each wash so there is extra water. I always do that with bedding and towels!
So how do you use auto dispenser for colours and whites?I cant wash them with the same detergent and its not exactly saving detergent if I have to empty the dispenser every time to put different detergent in.I've googled so much and I just cant find an answer
Ok so I love this machine BUT I’m not so sure the auto detergent dispenser works 😢 I put some in on top of my clothes and they smell much more clean than just relying on the auto dispense system. How can I check it??
Hi, I ended up on this video wondering about the same thing as you. We just got ours a couple of weeks ago. Have you found out how to check if the auto dispenser actually works? Just using the auto dispenser, I don't see any suds, it's like no soap is being dispensed, the clothes don't smell clean. I started adding some detergent on top of my clothes just like you.
Ran the first "test" wash through the machine. Everything went fine up until it was time for the rinse cycle to drain the water out of the tub. The wash cycle drained the water just fine; however, the rinse cycle did not drain at all... I am literally left with a machine full of water & the machine just shut off after it was finished. But without the rinse cycle water being drained. What did I do wrong?
Omg!!!! I purchased this set 3 days ago.. just needed to ask some questions about different cycles. Contacted Samsung Pros..OMG!!! What a freaking headache! They don’t know crap! You sure do and answers all my question!!! Thank you!!!!! You saved the day! Folks just watch her videos and don’t waste your time with the call to Damsung! Lol thank you sooooo much Amanda!!
hello Amanda. Several months later…
I just wanted to acknowledge your inclusion of people with visual impairment. I am a blind bloke from England and I was just replacing our washing machine. I heard of the Samsung washing machine that had smart things options that were accessible to us as a visually impaired community using VoiceOver (text to speech for anyone who is not aware of it).
I was just looking for tutorials on TH-cam for quick demonstrations on its key features. Your detailed explanation was really helpful particularly in pointing out the tactile options and of course, the Braille characters on the main controls. Just so you know, the first Braille letter is the letter "P"; presumably for "Power". The second Braille letter is the letter "S"; presumably for "Stop" and Start".
Pointing out the terms of each key was really helpful in that it does give that audible feedback about the setting that has been chosen. These are features that are not readily explained as accessibility features in other sources.
I have created a shortcut with Siri on the iPhone which allows me to run your video at any time I might want a refresher.
I will send an email to Samsung also just to let them know that Blind people are aware of and are purchasing the Samsung washing machine with these accessibility features. They will not ordinarily know without feedback.
Please do continue your style of description. I will subscribe in case of any other device demonstrations that might be handy.
Thanks again for your universal approach to demonstrations.
Thank you very much, bought my mum her first washer today (she is a traditional south asian woman) that will be arriving in 2 days, she likes to do things manually by hand, but recently started complaining about back and hand pain from bending over so much and squeezing the wet clothes. So this video came in as a great educational and learning material for me to teach my mum. Thank you very much.
Well!! I was struggling trying to get the dispenser out since I got the washer months ago, and when I saw you just pull it out, I screamed because what!!?? But...of course, it worked!! Thank you!!
I love that! I'm so glad I could help.
Thank you so much for this thorough review, it was amazing. One thing of note... The concentration levels, when you hold the auto buttons (1. 2, 3), are supposed to be for the concentration of the detergent/softener you are using, like a 2x concentrated tide or similar. The dosage, when you just press the auto button (the three different dash marks) is where you control how much of the product that you use. So, if you are saying you use a 3x detergent and are using a normal one, then you are not getting the optimal performance out of the washer. Hope this helps!
We were trying to look for this answer thank you we thought that’s what it was but Samsung doesn’t even explain that in their manual pretty good detail to know
How do u know how much to dispense. I still haven't figured it out. Pls help
Bout this today for $679 from samsung, still awaiting delivery .. im very happy with my buy due to lots of research and you very informative video..
lol, the finish tune is the same as our Samsung dishwasher. So glad to see Samsung's engineer put thoughts in the design for the vision impaired community! We are going to get ours in 2 weeks. Thank you so much for your in-depth review!
Only thing is I’ll never hear that from the basement lol
Thank you for this review. I am part of the blind and visually impaired community. I am getting my set next week.
Great review!
Just got mine last week. If you haven't had a new w&d in almost 20 years like me, it's a big learning curve! My model doesn't have the auto dispense, but so far I see more complaints than praise about it, so I'm good.
I set it on quick wash and hit deep fill and start. Don't see myself using the wifi much, as it's easy to set while you're there. Great washer though!
is this washer and dryer quiet?
@@fortyyearfitness yes it is
I'm coming from a 24-year-old Whirlpool/ Kenmore... Just cannot be fixed. My loads maybe take about 35 minutes to get done and they come out really good when it was working. I'm seeing an hour plus on this machine. What has your experience been coming from an older machine to This newer machine, outside of maybe technology and buttons and such. How's the actual wash?
This was really helpful. I wish I would have seen this video before trial and error. The only thing I find frustrating is that I can’t get the right amount of water on any of the settings for the amount of clothes I put in. I’m so used to the old fashion washer that have low, medium & high level of water. Any tips on how to know what the water levels are in each setting?
Yes, it doesn’t cover all my clothes so now I’m just deep filling everything
This review was so helpful! You’re a hero. My exact set came yesterday and I was so confused about the auto dispense! Along with that, you showed some amazing features I am happy I know now! Thank you! 🖤
Hi, we just bought the same set last month . I did exactly the same thing to set the auto dispenser. According to the manual. It didn't dispense the detergent and softer. Watched this video. And did exactly as she is showing us. Still doesn't dispense the detergent and softer. Do you have an idea why this is happening? Please help
@@Ilubalyachalo I had to put everything at the top level in order for the detergent to come out which was ridiculous and I still don’t feel like it’s enough
Same here!!! I’m hating it, I don’t think it’s enough all i see is plain water, everything is at 3
I can’t even get my washer to stay lit up so upset
Thank you!! Very informative. I just purchased both models a week ago and was lost. I'm so glad I found you!
I am so grateful and excited for this review! I purchased this set on January 6th, 2022 and it’s being delivered this Saturday on January 29th! I feel less clueless now, because I couldn’t find any videos or detailed reviews for these models! I’ll certainly be following along with you for updates and I’ll probably have some questions..lol! I’m excited to watch the dryer review next and look forward to anything else you have to say about them, but again.. thank you so much!!!
What do you think about it? Just purchased these today and they’ll be delivered in a couple weeks.
Also, Can you use powdered detergent in them?
@@girlpower2435 so far I love them. I'll be honest, I'm single and don't have to do a lot of laundry, but when I do, I love it that the washer and dryer are huge and hold a lot! My favorite is easily washing comforters. I use the auto dispense detergent and fabric softener, but I did read that you can use a powder detergent, just put it in before the clothes.
Beautiful machine and fantastic informed review. 5 rinses though is ridiculously unnecessary. Most top loaders wash, spin, rinse, spin. To ask it to perform 5 rinses is just a big waste of water & time.
Really spooky that you sound exactly like my mother🤣... I just got her this set and she has not stopped talking about them! Very informative video and shared it with my mom, so she can get a better understanding of the washer.
This video was very helpful. My machines came today 11.28.22, and the detergent and softener dispenser info you gave was very detailed and helped me a lot! Thank you. I will be reading the manual in the morning cause I’ve found out the beauty of manuals with my pool pump and I want to learn my washer and dryer inside out. Thanks again.
My washer doesn't want to fill up 🥴
Hello, great video. I’m still having trouble with the auto dispenser. Like I did everything you said but I feel like it’s not dispensing or like a small amount. I use normal wash or heavy duty wash. Any suggestions would help. Thank you.
Oh my god thank you. You’re doing the lords work my friend.
I was in between this one and the 5.1 cu one with the active jet which i had and loved before but it broke down fortunately working warranty so they refunded the total. In the middle of this video i decided to go ahead and upgrade to this one even though I have the set for the other one with different finishes. I think I've made the right choice! 2-3 weeks hurry please!!! Lol
The wash times are based on an 8lb load. It will be longer for heavy loads. Just an FYI
The best review on this washer and dryer set very helpful!
All these cycles are cool so are the downloaded ones Amanda.
perfect explanation and a laugh at the end (the pliers on the wall) I immediately subscribed to your channel and of course left a like! Please tell me if you are still satisfied after a year and don't worry, I'm 53 and have always folded the wrong way. Thanks for the tip.
I feel like I learned so much about washing laundry in general from you 🥹 great tutorial!! Editing to say: my hubby just got me this set and I love how beautiful the rose gold and black is!!!
Can you disable the Softener and Detergent option if you want to use PODS? If so how would I do that?
Thank you for taking the time, your review is really informative and helpful.
Thank you! :)
Does the app also work on the iPhone ?
Hello! This video was super helpful. We are getting our new machines in a few days but I was wondering what we do if we want to use a different detergent for a delicate load. Is there a way to switch between detergent or are we stuck with just the auto dispense? Not sure if that made sense but basically if I want to do a delicate load with woolite and then switch back to my normal detergent, is that a thing?
I got the exact same set and I love it! Considering my previous set that was 14 and a 1/2 years old, it just took a complete dump, and wasn't washing at all. So what I want to know is how do you change or increase the water level on the bedding cycle.
Fantastic video, you nailed it, so helpful, you are so detail oriented. Thanks so much.
Called Samsung technical support to get help with the auto dispense. He said the washer can only dispense one or the other, not both (softener/detergent) during a cycle!
Wait! What? Mine doesn’t have a detergent and softener button just softener. Does that mean if it’s on it’s not using soap?! Uhoh.
Also, I thought when I got it well, I moved into an apartment that has it, at first, you do put a bottle of detergent in the dispenser, and it uses it for a bunch of loads,… But then I was using it, and it seemed like it rinses it through every time maybe… So am I just supposed to put enough for one load or for multiple loads and how many loads will it do?
Or do you mean at the same time?
Thx Amanda
You were amazing that help us a lot to get familiar with this washer
I think samsung must be thankful
I can't wait to get my set. They will be delivered Wednesday. Your video was helpful. My mom has a eye disease called Carateconis. And has three Corona transplants and this was one of the decisions to get the machine to help her when days are really harder than usual to see. I can set the machine remotely and just have her to load and unload it when done. Thank you!🤗 oh do the dryer have the sweater accessory available to purchase to dry shoes and delicates on?
How do you cut the washer and dryers on remotely? Or do you have to have it turned on and then u can control remotely
Thank you so much for helping me understand all the features in our new washer : )
I just got this washer today and I’m still kinda confused by it lol.. what happened to SMALL MED LARGE load settings?😵💫 is there a way to tell it what size load you want?
Can you tell me the difference between “Concentration” and “Dosage” for the Auto Dispenser? Apologies if this has been covered previously in the comments. Thank you!! Great review, btw! Just got a set in our new house!
how did you get the dispenser out?? i keep trying to pull it out but it wont budge
I want to know about the water levels? Does it fill all the way up for every load? I feel like these new washers do this “water saving” level thing and I hate it 😭
It doesn't do not buy it i have it waste of money.
@@josephinegambino6257 it is sophisticated and automatically measures the clothes level and disperses the appropriate water level
I hate it…. I love when the water covers my clothes I know they are getting soaked and washed good. The water barely covers my clothes and I cannot change the water levels it’s annoying.
I have mine for quick wash. But it takes longer than the time it shows. Eg: quick wash is 25 minutes. But it takes 3 hrs to do it
I also have this washer just like you. It’s installed professionally.
Question…. With the washer does the detergent and softener you pour into the dispenser all empty out after each wash?
I have this same question…. Did you ever get an answer? Or figure it out on your own. My detergent always has some left over. I called the Samsung tech support and the lady tried to tell me it’s because I hadn’t cleaned it. I just got it a month ago if that. Idk if that’s a problem or not
I'd like to see the normal cycle with super speed with laundry detergent and fabric softener.
just got mine today and doing the first small load and there's a pair of shorts that after 10 minutes still is dry on top and hasn't been pulled under and I don't know how good of a job this thing is going to do plus I don't see any suds to speak of either and it won't let me add water now either so I'm kinda concerned
Thank you for your time, I know it's valuable. your presentation was most helpful now I don't feel so overwhelmed by having a smart washer and dryer thank you, thank you!!Queen
Great video. What app is that? It looks different than what I see in the Smart Things app.
I am so confused and don't know if detergent is coming out. I never saw any blue detergent come out. I did see a stream of water come out but the wash doesn't even smell like detergent. Is that right?
Thank you I really didn’t know how to use the machine. I received my today I was stuck on how to just turn it on lol
Thanks for the video.
My auto dispense system didn't work until i completely pulled it out and then reinstalled it.
Plus, thanks for the tip to calibrate.
Once installed.
I read the manual and didn't see that in there.
This was very helpful. Thank you very much
We got ours 7 months ago, stopped working had samsung come out today. Said it needs a software update no ETA on when that is. So upset and regret buying this W/D combo
Started working out of the blue last night. Samsung said to unplug for 1 minutes, then it on and then off 5 seconds later. Then wait 4 hours. No idea why but it worked.
Thanks for sharing! It’s really helpful!
Btw, where do you get the cheat sheet?
Thank you for the informative review! Just got our set yesterday 😊
Hi love your content, I could really use your help on this: bought this machine and can’t figure out how to use the water levels. Please help me because whenever I try to run a load, it only fills it a little bit. Is there any way I can adjust the water level? Thanks.
Very informative and helpful. Thank you🥰🙏
I just got this exact same washer and dryer and I’m still trying to figure out all of the features. Is there no pre-soak or pre-wash option? I don’t see a button for it. Also I don’t like how if you change the cycle (say you meant to choose heavy duty but forgot to change it) it drains all of the water out (and detergent if it’s been added) and refills it. That’s not a deal breaker I just have to make sure I always choose the correct cycle.
Can you do a video of this washer during rinse cycle? Mine is a day old and i feel like it is broke. It makes loud almost like grinding sound when its rinsing.
Your video is the only one i can find to help me a lil with the washer. I just got it not even a month ago. And i have set everything to 3 like you did and the 3 lines on both as well and every time i do a load i never see much laundry soap come out, and when the load is done the clothes dont smell clean. I check the comparments, and only the softner is getting used alot. Is there something else im suppose to do to make the detergent come out like the softner? Love the washer just cant figure out why the detergent side dont dispense enough like the softner side.
Hi Rachel, am going through the same thing. With mine both softener and detergent don't come out. Dis exactly as manual instructs and the lady here but still don't work with my washer Auto dispenser. We bought it last month May. Did you finally win? Am getting so frustrated 😁
@@Ilubalyachalo nope still didnt get it fixed. Lowes wouldnt let me bring it back either and wasnt even month old, said i only had 48hrs to bring it back. I had someone ftom samsung come out and look what i was talking about, said it was the motherboard?? So changed it and it still does the exact same thing. So im screwed with it gor a few yrs cause i dont have enough money to buy another one when this one was brand new. Ive been adding detergent and softener to the drum then clothes for now til i can get another one, someday.. 😕
@@rachelherrera4 my goodness. I am sorry to heat this Rachel. I called Samsung 2 days ago and they virtually tried troubleshooting and it still didn't work yesterday. So I called them again today. they'll be inhere next Wed so will see then. I will let you know how it went. If it still doesn't work... I'll be on their a$$es until I'm happy.
Do not let them off the hook. This set is very expensive. Call them again, and tell them unless you do not have time for that I will understand. I do not have time but for this "scam" I'll create time 😁. These companies makes so much money out of abandoning customers with malfunctioning things.
@@Ilubalyachalo ok yes please keep me undated if they change mother board only and say thats all the soap it dipenses cause the type it is, thats exactly what they told me. So just to get my clothes to smell half decent i have to add more soap to the drum... they are expensive and for them to basically say thats all they can do. My only option they said was take it back to lowes, which i tried and because it was more then 48hrs lowes wouldnt take it back, said to call their customer service and i said well that wont work cause i did that already ha
@@rachelherrera4 wait a minute, yesterday we received a mother board in the mail delivery!! We were still confused as to where it comes from. It must be them since their so called Technician will come next week Wed. That's their MO. I will call them on Monday and tell them that this is the trick they do to every customer that complains about their auto dispenser
I used to like botanical rain, but I can't find that scent anymore either... Might have to shop online for it.
Thanks for your video I don’t see where you set the water level for small or medium loads, is there a way to do that on this machine
One of the smart features on this washing machine is that it auto detects the load size and how much water it needs to use. That is what it does at the start and is the reason why the load time often changes. It is high efficiency, so it will always use as little water as possible unless you select deep fill.
I just got mine an hour ago so far I love it
Thank you so much for this video just got my new washer yesterday I love it so far
I love our set. They have been great!
Thanks for sharing
This video helps me great for my my washer
Great review! THANK YOU ❤
Podrian decir un video en español por favor y especialmente hablar de la la lavadora 😊
Help I cant get the dispenser to dispenser soap.. please it's new
I want to know what cycle i use for mix clothes a throw, towel and t shirts bedding?
I think the info about the lights blinking on the detergent and softner indicators is incorrect. My detergent light is blinking but the softener light is steady. I also notice the detergent does not seem to be going down and my clothes are not getting clean. What's the deal??
Omg where you able to fix this problem! I just got mine and I have the same problem 😢
I set my auto dispenser but it is not dispensing the detergent or softener, like the water is not running through and dispensing either. Not sure what’s wrong?
Thanks for sharing 🙏🏾. It was very helpful
Hello, it takes a long time for little clothes, there will be another way to program so that it does not take so long, I feel that it uses a lot of water and electricity, thank you.
I got u yesterday n I regret it
Thank you for such a detailed review. We have a similar set except the dryer controls are on the front instead of the same place as the washer. Anyway, do you know how to make the wifi stop transmitting? I have RF sensitivity. Also I wanted to comment on how little water it uses. Like you I use the deep fill because it just seems wrong when there’s barely any water in there. I thought maybe the settings were wrong. Weird.
I was really trying to find out if there's a filter that needs to be cleaned out. My front loader one was a total nightmare. Also, my book is totally different doesn't have that page 31 pre balancer thing.
I just got mine delivered. I will say this is a lot louder than my last washer that is a Samsung. The water is really loud
Thank you, I just purchased these, You explained everything real good! Im excited to get these ❤😊
I have the same why don’t my washer don’t fill up with water???
I have this same set. Just tried to do my first load using the auto dispense. I can’t tell if it actually dispensed detergent or not. Any tips to tell? Maybe I did it incorrectly. I came across your video after I tried my first cycle. Thanks!
After you have the auto dispense set up, you simply press the detergent (or softner) button and select which level you want. You can even turn it off if for instance you have a special soap you want to use for a certain load or no softener for towels (never use soft for towels it makes them less absorbent). I don't know that it actually shows when it is dispensing, but I filled it to the max and ran a load. When I reopened the dispensing drawer, it was noticeably lower.
How do you turn off the auto dispenser?
I just got mine and it’s frustrating me that I can’t tell if it’s dispensing. The lights are on and stay on. I put it on level 3. I’ve done 3 loads and I don’t see the level going down in the containers. I’m consciously adding it in the tub. Help
@@brownlkt To turn off the auto-dispense, just push the corresponding button (detergent or softener) that you wish to turn off until it the screen is blank rather than on a level 1, 2, or 3. Then it will not dispense. I do this all the time for towels as you should not use softener on towels because it makes them less absorbent. If you look at 26:30 you will see where the detergent and softener are going up and down in level. When it makes the double ring and the screen is blank, that is when it will not dispense. When it has the lines, then it will be dispensing either softener or detergent. Also, note that mine was only flashing the lights because it had not started a cycle to detect that the auto dispensers had been filled. The blinking indicates that the detergent or softener is low and needs to be refilled. After a cycle runs, it checks to see the level, and the blinking stops.
@@marleneduran-luevano500 I have the same issue with mine.
Just got mine and this review helped me so much thanks a lot
Matching Samsung Dryer (7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ (DVE55A7700V/A3) Review Here: th-cam.com/video/6bHp-06afy4/w-d-xo.html
0:00 Intro
0:53 Washing machine overview
1:20 Settings
2:03 Braille and varied tones for various settings
6:17 Smart control
8:17 Washing machine cycle details
14:38 Water jet and inside of washing machine
15:53 Auto dispensing softener and detergent
21:20 Softener and detergent auto dispense functions
22:38 Manual - do this before your first cycle
23:30 Blanket trick
25:55 Bleach dispenser
26:09 Slow closing lid
26:30 Setting or turning off Auto-dispense of detergent and/or softener
26:50 Phone app
29:10 Starting a cycle
30:50 App view of current cycle in progress
31:11 End of cycle
31:52 End of cycle music
32:23 Blanket after cycle (with trick)
32:38 Tongs - a very useful tool in laundry care!
I just bought the same Samsung washer. I have ran 10 loads of clothes so far and the detergent amount is not going down. I have read all the directions and also watched your video and I still have no luck on detergent dispensing. HELP
Did you ever find what is going on? Because my machine is doing the same thing and what im doing wrong . I’ve just been putting my stuff inside the washer
@@esmeraldaguerrero9769no literally same and it’s driving me CRAZYYYYY. My mom just bought this exact one and we’re going crazy trying to figure out how the auto dispense system works but it never fucking works. Holy shit sorry I’m just so angry that this washing machine is so useless
I just got mine and I can’t even wash on “Normal” 🤷🤦 help !
How did you fix it
We just got ours and it's very hard to make the clothes look like they got washed? I keep getting a code 4c or something like that and I believe I'm probably not understanding what does what.
@@buttlippsable this washing machine is a headache at first,but give it a month or two for it to calibrate.I went through the same,I was thinking of returning in also
Hi, does this automatically sense the load size and measure water accordingly?
I'm confused about the bleach dispenser. How do you know that the bleach will be used for a wash? Is it a setting?
Just got the washer, and wondering if the soil level can be changed after started, and the water temp as well. Or does this machine have to drain then re-fill all over just to change either. Also, is it just me or does it seem to not really agitate the clothes...?
Thank you, I realized I washed without Detergent lol. What happened when the self dispenser is empty? Does it advise you ?
Thanks for sharing. But I'm worried cause the detergent and softener thing is not working. I did all your tips. But still the detergent is not dispend. What can I do? Samsung customer services never answer.
How do you connect them to the wifi, I have the same models but I don’t know how to connect them
Press and hold the smart connect button until AP shows. Then search for it in the app. Mine actually auto showed up on my phone and asked to connect. If that doesn't help, I can give more detailed directions.
Where do you put the liquid detergent if not using the auto dispense feature? I thought the dispensers lock when auto dispenser is not on.
I also want to know this!
@@samantharabadi5396 I finally found the info. Yes, you have to put the liquid directly in the tub if not using the auto dispenser. I use the manual water add to rinse out my cup.
Can I get an update on the machine and dryer? Any problem with them?
They are both going strong. With a large family and pets, they get a workout. No issues at all!
Thank you so much for this! We are getting this set this week. I've read mixed reviews about the auto dispensing not fully dispensing the right amount. Now do you HAVE to use the "auto" feature? Please answer this or someone else that has this answer if you can!! 😬
Thanks for the great feedback! You do not have to use the auto dispense. Just press the button for detergent and/or softener until it is blank. It will also make a double chirp sound different from the other 3 levels. That's when it is off. I used it that way for a little while before making the video and just used pods. I also turn softener off for towels because softener makes them less absorbent.
@@Amandas_Answers thank you!! So it will still dispense if I put in a certain amount for that load even when I press the button to turn the auto off? I hope that made sense!
@@chandlyrsalisbury8556 If you turn off the auto dispense, it will not dispense. You would need to add your own detergent and/or softener if it was turned off.
@@Amandas_Answers I also wanted to ask, now that you have had it for a little while...have you had any sort of problems with it? I've read about not enough water covering and not moving the clothes much in the basin while washing. Just want to see what you have to say about this set now!
@@chandlyrsalisbury8556 No problems at all! It has worked like a dream - as has the dryer. If you are concerned about the amount of water, just use the deep fill button with each wash so there is extra water. I always do that with bedding and towels!
How are they holding up one year later?
Hi Amanda am trying to wash but there's no water going into the machine everything is hook up water on but none going into the machine
So how do you use auto dispenser for colours and whites?I cant wash them with the same detergent and its not exactly saving detergent if I have to empty the dispenser every time to put different detergent in.I've googled so much and I just cant find an answer
Any manuals or anything for how to use the included drying rack? Mine keeps falling mid cycle
Ok so I love this machine BUT I’m not so sure the auto detergent dispenser works 😢 I put some in on top of my clothes and they smell much more clean than just relying on the auto dispense system. How can I check it??
Hi, I ended up on this video wondering about the same thing as you. We just got ours a couple of weeks ago. Have you found out how to check if the auto dispenser actually works? Just using the auto dispenser, I don't see any suds, it's like no soap is being dispensed, the clothes don't smell clean. I started adding some detergent on top of my clothes just like you.
@@ajpm1208 no, I’ve been busier with other things and haven’t revisited this. I need to figure it out though!!
Ran the first "test" wash through the machine. Everything went fine up until it was time for the rinse cycle to drain the water out of the tub. The wash cycle drained the water just fine; however, the rinse cycle did not drain at all... I am literally left with a machine full of water & the machine just shut off after it was finished. But without the rinse cycle water being drained. What did I do wrong?
Thank you soo much for this information it was soo helpful ☺️
Not sure I downloaded the right app! It doesn't say anything about washer/dryer. what is the name of the correct app?
How do you set the childproof on the washing machine
I have a question i have this set and my clothes are not smelling like my laundry detergent 😢