Glad to hear FM is replacing the wheel assembly for you. This does however, seem like something that you should have already known about before sending it to FM. If your wheel assembly had no damage then we must need to photo document everything before sending parts to FM.
I feel better about future motion due to your experience. However, it makes me wonder if they would have done the same for me. They know you have more of a voice than the average consumer. Who knows. Either way it worked out awesome!
That's awesome. Probly just replacing though cause you got the channel and store. I'm wondering though do you think the gts motor is better then the mte hub? I just got the mte and am loving it
That's good as I was basing wheter I would buy a gts motor for my GT as I am a 250lb rider and could use that extra torque! Just waiting for your range test before I pull the trigger on it
I put up a comment, maybe it was deleted or didn't go through?! Either way i didn't hear the word internal when you were talking about motor cable. Anyways i recently got a TAC hoodie, love it. Im already looking for a summer option because my non zip hoodie is great for winter but is way to insulated for summer rides Did they xray the motor cable to find the lacerations internally? Photos? Glad you got both warranty Edit. I want FM to do well because it will help, not to happy with certain things but i love my wheelyz
damnn they really just straight up blames u wow. i hope they gave u the freebie for you and content reasons you desvere it, i think im glad you got your stuff sorted in your favor its good to hear honestly
im in that float life now! fkin pint keeps going way to fast 18.8 this morning and 25.5 on the way home from work i had to jump off that one. that was just about fast enough my feet couldnt keep up! jeeez
I wouldn't say so. ThatsGinterEV got screwed over a few times and he's a youtuber. 😂, had to repair his own board eventually 😅😅 th-cam.com/video/xYPJ4sBM6jA/w-d-xo.htmlsi=wstW61dJnRc1VuKA
TBH, I think they resolved it in your favor because they'd have a hard time proving that you somehow managed to lacerate the internal wiring, as you are an experienced, if not licensed, builder of Onewheels and parts. The damage to the pin assembly being related to the crash, sure, but the others? Unlikely. Really, the burden of proof was on them and as either issue would could have been the root cause, it's a rough sell. At the very least, it certainly wouldn't have looked good when they're trying to paint a pretty picture for the corporate image while maintaining multiple lawsuits against people and companies that are relatively popular in the community. Regardless of the motivation, I certainly believe they did the right thing by you with this. I look forward to seeing more content as you grow the channel and company. Good luck Rob, and Float the world my friend.
Thats awesome you're getting a free replacement dude! FM desperately needs PR training. They're so condescending in their correspondences and its so unnecessary.
Its nice that they actually did the right thing but by insulting the intelligence of people that have changed plenty of motors is the exact reason I switched to VESC. #FFM #boycottfuturemotion
What about us Midwest riders, we like to get it fast too. LOL. I feel like you got lucky, I have seen emails like that that ended after blaming the customer without the good but at the end. At least they still blamed you for the issue in FM true style. FM has still given me no love.
I nearly had a heart attack when I heard “physical” damage isn’t covered….. and then you said “however” Whew!!! Probably BOTH reasons… FM being nice for once, and they know you’re an active member in the YT OneWheel community as well. Glad it all worked out. Wow you’re cashing in those warranties!!! 🤙🏽🤙🏽🤙🏽🤙🏽
Every Bit of Biz you Do with FM will be colored buy you profile in the hobby First time anyone sees a onewheel in the wild and of course goes straight to YT to learn more, they will see your vids have wrenching, and your not trying to hype Us or talk down like were children... honestly You should ask for a sponsorship, You are selling product, Its why some of the tubers will do "Stealth buys" and that of the like to make sure they're not endorsing Junk after recieveing a "pick of the litter" specimine
The fact they tried to blame the damage on you doing it wrong and then being like. But we're cool, so we're gonna hook you up. Still leaves me with a bad taste in my mouth This should have been a clear cut case of them holding up their end of the warranty
Glad to hear FM is replacing the wheel assembly for you. This does however, seem like something that you should have already known about before sending it to FM. If your wheel assembly had no damage then we must need to photo document everything before sending parts to FM.
CONGRATS! So maybe I will reconsider buying. Rob I need you to play it safe buddy. I enjoy your channel.
Dude, that's awsome. I am truly excited for you. I realt didn't think they would do it. And the insta... man you got someone looking out for you. Lol
I am wondering how they would think you did internal damage to the motor wires... but glad they replaced it
I would have to go back to your previous video, but by memory I don’t recall seeing the motor harness have damage on it.
FUCK YEAH! that’s awesome!!! So happy that they are going to fix it for FREE!!!
Great news! I think you got lucky.
I feel better about future motion due to your experience. However, it makes me wonder if they would have done the same for me. They know you have more of a voice than the average consumer. Who knows. Either way it worked out awesome!
That's awesome. Probly just replacing though cause you got the channel and store.
I'm wondering though do you think the gts motor is better then the mte hub?
I just got the mte and am loving it
That's good as I was basing wheter I would buy a gts motor for my GT as I am a 250lb rider and could use that extra torque! Just waiting for your range test before I pull the trigger on it
I put up a comment, maybe it was deleted or didn't go through?! Either way i didn't hear the word internal when you were talking about motor cable. Anyways i recently got a TAC hoodie, love it. Im already looking for a summer option because my non zip hoodie is great for winter but is way to insulated for summer rides
Did they xray the motor cable to find the lacerations internally? Photos? Glad you got both warranty
Edit. I want FM to do well because it will help, not to happy with certain things but i love my wheelyz
damnn they really just straight up blames u wow. i hope they gave u the freebie for you and content reasons you desvere it, i think im glad you got your stuff sorted in your favor its good to hear honestly
Glad it got sorted and that they actually paid for it
im in that float life now! fkin pint keeps going way to fast 18.8 this morning and 25.5 on the way home from work i had to jump off that one. that was just about fast enough my feet couldnt keep up! jeeez
A pint? Is it rewheeled? You ran out 25.5? You know Tyreek Hill runs a top speed of 22? You’re faster than Tyreek Hill?
So excited to so who wins! I hope it’s me😆
Pffft. They did a TH-camr/dealer a solid. If you’re an average Joe, it’s user error and F off. Doesn’t leave me with a warm fuzzy feeling at all.
Can’t blame you with that thought as it could be 50-50 or none at all for us average Joes to get it warrantied
I wouldn't say so. ThatsGinterEV got screwed over a few times and he's a youtuber. 😂, had to repair his own board eventually 😅😅 th-cam.com/video/xYPJ4sBM6jA/w-d-xo.htmlsi=wstW61dJnRc1VuKA
This is great news, still waiting for that range test ;)
You and me both!
TBH, I think they resolved it in your favor because they'd have a hard time proving that you somehow managed to lacerate the internal wiring, as you are an experienced, if not licensed, builder of Onewheels and parts. The damage to the pin assembly being related to the crash, sure, but the others? Unlikely. Really, the burden of proof was on them and as either issue would could have been the root cause, it's a rough sell.
At the very least, it certainly wouldn't have looked good when they're trying to paint a pretty picture for the corporate image while maintaining multiple lawsuits against people and companies that are relatively popular in the community.
Regardless of the motivation, I certainly believe they did the right thing by you with this. I look forward to seeing more content as you grow the channel and company. Good luck Rob, and Float the world my friend.
Jacket, motor, 360 win win win
Thats awesome you're getting a free replacement dude! FM desperately needs PR training. They're so condescending in their correspondences and its so unnecessary.
Its nice that they actually did the right thing but by insulting the intelligence of people that have changed plenty of motors is the exact reason I switched to VESC.
#FFM
#boycottfuturemotion
Thats great news.
Future Motion 👏🏽👏🏽👏🏽
That was a rollercoaster ride 😅
Winning!
I think you got lucky as hell is all. Nice though!
Thank you 😅
What about us Midwest riders, we like to get it fast too. LOL. I feel like you got lucky, I have seen emails like that that ended after blaming the customer without the good but at the end. At least they still blamed you for the issue in FM true style. FM has still given me no love.
I'm glad their replacing it with no charge to you brother 🤙..."one time courtesy 😅...bro they know who you are 💯💪😌
😂😂😂😂
Replacement won’t fix FM and their bad quality
I nearly had a heart attack when I heard “physical” damage isn’t covered….. and then you said “however”
Whew!!! Probably BOTH reasons… FM being nice for once, and they know you’re an active member in the YT OneWheel community as well.
Glad it all worked out.
Wow you’re cashing in those warranties!!!
🤙🏽🤙🏽🤙🏽🤙🏽
I'm getting lucky on the warranties I guess 😂.. I didn't think they were going to help but they did
Now go watch the install video 😂
😂😂😂 smart ass 😂😂😂👊👊💯
Every Bit of Biz you Do with FM will be colored buy you profile in the hobby First time anyone sees a onewheel in the wild and of course goes straight to YT to learn more, they will see your vids have wrenching, and your not trying to hype Us or talk down like were children... honestly You should ask for a sponsorship, You are selling product, Its why some of the tubers will do "Stealth buys" and that of the like to make sure they're not endorsing Junk after recieveing a "pick of the litter" specimine
The fact they tried to blame the damage on you doing it wrong and then being like. But we're cool, so we're gonna hook you up. Still leaves me with a bad taste in my mouth This should have been a clear cut case of them holding up their end of the warranty
You’re the only one in this world to receive a warranty from Future Motion. Congrats to you. I still think it was a typo 😅
😂😂
Only reason they did it is because your free advertisement. Ain’t no new page turned over for them that’s a funny joke tho
Cheap wires and parts from future motion!