Getting Started With MSP & IT Documentation, Best Practices, Tips & Tools
ฝัง
- เผยแพร่เมื่อ 29 พ.ค. 2024
- Connecting With Us
---------------------------------------------------
+ Hire Us For A Project: lawrencesystems.com/hire-us/
+ Tom Twitter 🐦 / tomlawrencetech
+ Our Web Site www.lawrencesystems.com/
+ Our Forums forums.lawrencesystems.com/
+ Instagram / lawrencesystems
+ Facebook / lawrencesystems
+ GitHub github.com/lawrencesystems/
+ Discord / discord
Lawrence Systems Shirts and Swag
---------------------------------------------------
►👕 lawrence.video/swag
AFFILIATES & REFERRAL LINKS
---------------------------------------------------
Amazon Affiliate Store
🛒 www.amazon.com/shop/lawrences...
UniFi Affiliate Link
🛒 store.ui.com?a_aid=LTS
All Of Our Affiliates that help us out and can get you discounts!
🛒 lawrencesystems.com/partners-...
Gear we use on Kit
🛒 kit.co/lawrencesystems
Use OfferCode LTSERVICES to get 5% off your order at
🛒 lawrence.video/techsupplydirect
Digital Ocean Offer Code
🛒 m.do.co/c/85de8d181725
HostiFi UniFi Cloud Hosting Service
🛒 hostifi.net/?via=lawrencesystems
Protect you privacy with a VPN from Private Internet Access
🛒 www.privateinternetaccess.com...
Patreon
💰 / lawrencesystems
John Hammond TH-cam Channel
/ rootofthenull
Links to sites in the Video
forums.lawrencesystems.com/t/... - วิทยาศาสตร์และเทคโนโลยี
Related forum post with links referenced and rack template
forums.lawrencesystems.com/t/getting-started-with-msp-it-documentation-best-practices-tips-tools/7503
Just wanted to say thank you for the videos. I've kinda slid into a situation where i'm taking care of our server and network infra at work, your videos have been really great for starting to pick up on what is important with this stuff. Printing out the architecture images and the excel for the racks is golden, will do that right away!
Two of my favorite youtubers. That was great. John is always talking so much, but always give the right amount of space to the people he is sharing screen with. Great content, hope to see a lot more. Special thanks to diagram, that was a great tip.
Mr. Lawrence thank you so much, I learn a lot from your channel which helps my business in Jamaica.
The collab of the century!
This is fantastic! Great start to this series! Tyvm
Thanks for "touching" this new topic and format, Tom! Wanted to just shout out for keep those kind of videos coming up! Cheers
Thank you for the pointers to tools to get started.
This! This is the video we were all waiting for! Thanks a lot!!
actually i do like to do documentation, half the fun is absolutely when i later can go back and with ease look up things, i mostly use excel and it is so easy, just find a common pattern to the stuff you are doing and let it grow.
love this theme btw, looking forward to more episodes.
Love it! Great video with two solid speakers.
Hi Tom, I work for a MSP in Australia and we are so similar to yourselves with the products etc that you use.
2 of my favorite youtube channels teaming up! NCE!
Finally stuff for us IT guys!.... thanks so much great video please do more of this type of content
Tom Hammond and Tom Lawrence. Two great tastes that evidently taste great together!
Had to do a thumbnail double take! Great video and collab.
I really like this video. Keep up the awesome work.
What I use and it's more than enough and simple: snipeit for asset management, bookstack for documentation, netbox for network management and phpipam for IPAM (bc netbox is not good enough for me). All open source. A nice dashboard like heimdall and...start documenting. We manage more than 8k assets and 20+ sites
I tried bookstack but somehow I am not "getting" it... or I have troubles to get used to the bookstyle.. How do you manage so much informaiton on it?
At the moment (when I have time) a like to try wiki.js.... look more "my way" :-)
@@tomRX4878 Simplicity is what I like the most and LDAP integration. For example one shelve is for public/standard users and there they can find nice video tutorials for outlook, internal apps, etc. Rest of the shelves are internal and categorized by network (for ex) then L3 (or diagrams, l2) then configs or stuff to remember.
But the ideea is to document and for me it doesn't matter where it goes. Everything can be searched anyway.
It doesn't matter what you use to document just keep writing some day it will be useful. 😘
Great tips! Subscribing now! :)
I worked for a company where the old timers would guard their knowledge and not show anyone how they did their jobs. They thought of it as job security but it frequently led to problems for the company.
Seems like you are going to be moving onto the next topic. But I would really love a deep dive in how you go from no documentation to a fully documented one site small office business.
What's the thing you were talking about docker and mapping the network? Just was curious. Thanks
would love to see a comparison of IT Glue vs the Alternatives like Passportal, Hudu, etc
Best video ever, awesome. The secret is not anymore, now business have to do something about.
Great serise so far
Holycrap! Perfect collab!
Great collab
Been becoming a big fan of Netbox lately as a single source of truth. Wonder if you have any thoughts/experience with it?
Can you do a video on how you manage privileged access for scripts, so we don’t need to hard code the passwords in?
I work for an MSP that is employed by a big german tv production company who are notorious for not documenting anything, having their own people jump ship (taking all that knowledge/know-how with them) and then leaving it up to the MSP (us) to clean it up.
John Hammond on Tom Lawrence channel....mind? blown
yeah it is
As a sole sysadmin i did not manage to get huntress or sentinel licences for 16stations. Any advice ? (I'm from EU)
Buy them through us.
Dang, not first but did hit the like button
It is a easy level machine but I am stuck at getting revershell from webshell
Hello there :)
Not first, but will give you a comment boost :}
well actually first, i checked with a reload
IT Documentation.... How about netbox?
♥️
Hi Tom - Can you link to the template you use for the racks in Sheets? Thanks
It's in the description link below in our forums
@@LAWRENCESYSTEMS Thanks Tom
Sir, pleas fo chill hack of tryhackme