Comcast's 'Embarrasing' Customer Service Phone Call

A Comcast customer service representative refuses a customer's plea to stop internet service. The employees lack of respect seems to be indicative of the company's culture: it is not about the customer, it is about what Comcast wants. Comcast has also been in the news for its anti-union sentiment, lobbying, outrageous CEO pay and support for SOPA and PIPA, two bills that would allow Comcast to unfairly influence end-user connection speeds.
What do you think?
Is Comcast the worst communications company in the United States?
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