Hello. Please tell me, I have an old Multibio700 terminal. He's got a problem, he can't see fingerprints. If I try to add them to the user, it does not react in any way. But if I select the test mode, I select the fingerprint scanner there and put my finger on it, then it shows the fingerprint on the screen. What could it be? Maybe this is a software failure, and it needs to be flashed on a new one? Do you happen to have firmware for it? Thanks in advance for your reply.
Hello. Please tell me, I have an old Multibio700 terminal. He's got a problem, he can't see fingerprints. If I try to add them to the user, it does not react in any way. But if I select the test mode, I select the fingerprint scanner there and put my finger on it, then it shows the fingerprint on the screen. What could it be? Maybe this is a software failure, and it needs to be flashed on a new one? Do you happen to have firmware for it? Thanks in advance for your reply.