Ok so say you do “close the case” yourself. Are you speaking with cost. Depending on the neighborhood and demographics as you spoke of before, many patients will break the appointment at the front desk if they do not like the cost. So you may be able to get them to schedule but that does not guarantee they will keep the appointment once financials are discussed. I have seen it go well in some offices but the dentist needs to consider the area they are working in before thinking this will work. And yes, the negative talk about the insurance is not good at all.
@cm7884, there's absolutely no guaranteed regardless of how tight the systems are in the practice with closing cases. patient can pay deposit for their next appointment, and still not show up. You're correct - some of it may depend on the demographics of the area. That's why I always say keep your policies flexible and tweak your systems that supports your particular office.
Very good! I love the fact that you are going against the 'norm' and 'expert' advice.
This was a fantastic video. Keep creating this amazing content Nilay
Ok so say you do “close the case” yourself. Are you speaking with cost. Depending on the neighborhood and demographics as you spoke of before, many patients will break the appointment at the front desk if they do not like the cost. So you may be able to get them to schedule but that does not guarantee they will keep the appointment once financials are discussed. I have seen it go well in some offices but the dentist needs to consider the area they are working in before thinking this will work. And yes, the negative talk about the insurance is not good at all.
@cm7884, there's absolutely no guaranteed regardless of how tight the systems are in the practice with closing cases. patient can pay deposit for their next appointment, and still not show up. You're correct - some of it may depend on the demographics of the area. That's why I always say keep your policies flexible and tweak your systems that supports your particular office.