This machine beeps all night long because the patient sleeps with his mouth open and his head tilted. Its how he sleeps, and there is no way to shut the alarm off because of “high respiratory rate”. This is very inconvenient for everyone in the home
These ar part of the many Respironics devices that is now under a class I Recall. I've registered my machine, and now I must wait until I get a new one, which will ve a very very long time from now. I am working on getting a VOCSN ventilator, however It's not going well.
Is this used with electricity only, or can a battery operate this when no electric power is around. How ling does a battery last, it it difficult to attach and rechargeable?
Hi Barry, thanks for your query. The Trilogy100 makes invasive and non-invasive treatment less complicated for a wide range of adult and pediatric patients. However, we would suggest that you consult with our Healthcare specialists first, to see if it would work for your/your family's needs. You may send them a direct message here: to.philips/6056GeP2M Have a wonderful day! :)
Hi there Michele. Thanks for contacting us. We are sorry to hear that, but we are here to help you. Could you send us a private message in one of our social media contacts such as Facebook or Twitter, informing the model number of your product? Also provide us with as much information as possible about this problem. We will be patiently awaiting your response.
Thanks for sharing your question with us Aris. The 'Ventilator Inoperative Alarm' is a high priority alarm and occurs when the ventilator detects an internal error or a condition that may affect therapy. The device will shut down if the cause of the failure indicates that the device cannot deliver therapy safely. We recommend reaching to one of our other social media platforms via private message, so that they can look into this further for you. We hope you'll be able to find a solution to this error soon. X/Twitter: to.philips/6058ZQF9n Facebook: to.philips/6050ZQF9k Instagram: to.philips/6051ZQF9Z
Hi Keith, thank you for your question. If the internal battery is depleted, an info message will occur on the screen. The device will then continues to operate using the next available power source. You can contact us on our Facebook page (to.philips/6055HADgX), or Twitter (to.philips/6056HADgk) if you have further questions.
Hi there, thank you for reaching out to us here. We are sorry to hear ab0ut the inconvenience. Could you state your country of residence? Hope to hear from you soon.
Hi James, we strongly advise you to delete this message as it contains your personal information. Please feel free to get in touch with us via Facebook or Twitter, so that we will be able to look into this matter further. Hope to speak to you soon!
Hi there, Tina. Thanks for the question. Could you kindly tell us the model number of your device? We can then provide an appropriate answer. Thanks in advance; we will await your reply. 🙂
Hello Tina, thanks for getting back to us. We would love to assist you further with your request which is why we would like to suggest you reach out to us via Facebook (to.philips/6052JVzWa ) or Twitter (to.philips/6055JVzWL). We can definitely assist you further there. Many thanks in advance. We hope to hear from you soon. 😊
Hi there Peggy, thank you for your question. Could you share your country of residence? That way we can get you in contact with the right team. We hope to hear from you!
Hi Nick, thanks for your question. Could you let us know where you currently reside? Then we can see how we can assist you best with your Trilogy ventilator. We're looking forward to hearing from you again.
Hi there, Barry. Thank you for your message. You can find more information here: to.philips/6052GU22i. We recommend clicking the "contact us" button to get in touch with our product specialist who will be able to assist you further. We hope that helps.
My trilogy is blowing out black smoke; well the new filter I replaced last night was black this morning. Does anyone have the slightest clue as to what could be causing this? SN: This is the second machine that has done this to me. #INeedAnswers
Excellent video. Great presenter. She's elegant, voice is naturally smooth and crisp, information is well presented.
This machine beeps all night long because the patient sleeps with his mouth open and his head tilted. Its how he sleeps, and there is no way to shut the alarm off because of “high respiratory rate”. This is very inconvenient for everyone in the home
These ar part of the many Respironics devices that is now under a class I Recall. I've registered my machine, and now I must wait until I get a new one, which will ve a very very long time from now. I am working on getting a VOCSN ventilator, however It's not going well.
cant seem to change the circuit type. there is no option in the menu as shown in the user manual. how do we do that?
Is this used with electricity only, or can a battery operate this when no electric power is around. How ling does a battery last, it it difficult to attach and rechargeable?
If your pt family burns a candle any where in the home the filter will turn black on any vent
can it be used for critical patients treated in ICU?
Hi Barry, thanks for your query. The Trilogy100 makes invasive and non-invasive treatment less complicated for a wide range of adult and pediatric patients. However, we would suggest that you consult with our Healthcare specialists first, to see if it would work for your/your family's needs. You may send them a direct message here: to.philips/6056GeP2M
Have a wonderful day! :)
hi it is a helpful video! and if downloading it allowed much better for users!
I need for instructions on Russian. Help, please
My mom’s circuit disconnect alarm keep going off, not understanding why.
Hi there Michele. Thanks for contacting us. We are sorry to hear that, but we are here to help you. Could you send us a private message in one of our social media contacts such as Facebook or Twitter, informing the model number of your product? Also provide us with as much information as possible about this problem. We will be patiently awaiting your response.
Did you get an answer ? My Circuit Disconnected alarm has mcontinued for three nights. Thank you.Mike
Alarm " venti inoperatif"
Can not stop
Why?
Thanks for sharing your question with us Aris. The 'Ventilator Inoperative Alarm' is a high priority alarm and occurs when the ventilator detects an internal error or a condition that may affect therapy. The device will shut down if the cause of the failure indicates that the device cannot deliver therapy safely. We recommend reaching to one of our other social media platforms via private message, so that they can look into this further for you. We hope you'll be able to find a solution to this error soon.
X/Twitter: to.philips/6058ZQF9n
Facebook: to.philips/6050ZQF9k
Instagram: to.philips/6051ZQF9Z
what does depleted on the internal battery
Hi Keith, thank you for your question. If the internal battery is depleted, an info message will occur on the screen. The device will then continues to operate using the next available power source. You can contact us on our Facebook page (to.philips/6055HADgX), or Twitter (to.philips/6056HADgk) if you have further questions.
Need help asap Mines not working it is running but it's clearly not working properly it's a Trilogy TV11808168C
Hi there, thank you for reaching out to us here. We are sorry to hear ab0ut the inconvenience. Could you state your country of residence? Hope to hear from you soon.
Hi James, we strongly advise you to delete this message as it contains your personal information. Please feel free to get in touch with us via Facebook or Twitter, so that we will be able to look into this matter further. Hope to speak to you soon!
Is machine safe if the display screen turns purple
Hi there, Tina. Thanks for the question. Could you kindly tell us the model number of your device? We can then provide an appropriate answer. Thanks in advance; we will await your reply. 🙂
@@PhilipsHC trilogy 100 all I see is serial
Ref number 1054260
Will serial number help ? Really appreciate help
Hello Tina, thanks for getting back to us. We would love to assist you further with your request which is why we would like to suggest you reach out to us via Facebook (to.philips/6052JVzWa ) or Twitter (to.philips/6055JVzWL). We can definitely assist you further there. Many thanks in advance. We hope to hear from you soon. 😊
Is there a way to keep the display screen lit up all the time , even when trilogy machine is turned off
Hi there Peggy, thank you for your question. Could you share your country of residence? That way we can get you in contact with the right team. We hope to hear from you!
How do you fix a low circuit leak?
Hi Nick, thanks for your question. Could you let us know where you currently reside? Then we can see how we can assist you best with your Trilogy ventilator. We're looking forward to hearing from you again.
@@PhilipsHC I have a pulmonary therapist coming to look at it today. I live in Mcalester, Oklahoma.
Sounds good, Nick - let us know if you still need our help after. Thank you!
.need info on trilogy 203
Hi there, Barry. Thank you for your message. You can find more information here: to.philips/6052GU22i. We recommend clicking the "contact us" button to get in touch with our product specialist who will be able to assist you further. We hope that helps.
My trilogy is blowing out black smoke; well the new filter I replaced last night was black this morning. Does anyone have the slightest clue as to what could be causing this? SN: This is the second machine that has done this to me. #INeedAnswers
blowing out charcoal filter a leak? Is it warm to the touch. electrical will smell