I BROKE MY KNIFE!! Now What? || How good is Buck Knives Lifetime Warranty?
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- เผยแพร่เมื่อ 26 พ.ค. 2023
- Get your Buck Knife Here: bit.ly/3VFHDSD
0:01 Introducing Buck Knives 120 year lifetime warranty
0:25 I have three broken knives
1:00 Meet Danny Bucks Warranty Wizard for over 40 years!
2:18 What is the Buck Edge 2000?
3:44 Restoring Knives Without Losing History
5:44 Buck Knives Leather Sheath Warranty Is Strong!
7:50 What happens when your pocket knife is too broken to fix? They still fix it 😁!
9:06 Final Thoughts on Why Buck Knives Warranty Is One Of The Best!
We recently had the pleasure of going to Buck Knives in Post Falls Idaho to meet with and work with their warranty wizard Danny. Danny has been working at Buck for almost 50 years and has been the sole person doing warranty work for Buck for the last 30! With a masterful eye and a steady hand he has handled 1,000's of warranty knife repair and restoration claims. I had three heirloom knives that needed some service so we got to see how a 120 year old American Made company handles keeping your knives sharp an in your pocket!
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Thanks for stopping by the factory! It was a real treat getting to watch you work and share some stories along the way. Great video!!
Thanks for having us! Such a great time and place!
I’m gonna have to send my great grandfathers old buck knives in for service. I’ve been wanting to carry them especially his old 110. He used that thing everyday. Unfortunately the back lock bar spring fell out and it doesn’t lock anymore. Hopefully buck can still fix it.
Hey Buck, Ive been trying to get a response from your warranty department for the past 3 weeks now re my Hoodlum breaking at the notch....not sure why they dont respond to emails I sent on the 20th and 30th May ?????
how about in other countries like new zealand?
@lancemillward2462 Nope, seems Buck only covers the warranty for people living in the US, Im in Auckland and Ive been trying for the past 3 weeks now to get a response from their warranties dept with no luck and 4 emails sent but still.....no reply......Im not buying another Buck knife again.
A company that actually cares for their customers and stands by their warranty is a rare beast these days.
Gotta give Buck props for their warranty, thats a huge cost to them on what might have been a $20 purchase 40 years ago.
Japp. It’s the same with Victorinox 👍
They really stand by it!
@Erebos You have to pay for victorinox service, though.
@@dieselgoinham absolutely! The last time i „payed“ it was 8 bucks for shipping. If you wreck you knife good, you pay the maximum. Which is 20 bucks. 👍
@Erebos Yeah its not bad, but $20 is close to the cost of a brand new victorinox. Better than nothing. Leatherman has the best warranty.
I got to say..i have so much respect to danny...he's loyal for staying at buck for almost 50 years...its insane,he can easily do his own custom knives with his skills but he choose to stay with buck..huge amount of respect to him..thanks zac and jamie for this awesome videos
It also shows Buck treats their employees right. I hate companies that treat their employees like disposable labor & avoid buying their products. More than anything, this video makes me wanna buy a buck knife.
Not going to lie...makes me want to buy and carry a Buck...well done!
My man!👊
I carry 1 as a 3rd carry … always great blades 🔪 😊
I carry a Buck 110 folding hunter finger grooved , it's an awesome knife .
All the blades and shit you have but you still don't have a buck? What's the world coming to man😂
Bought my first Buck because of this video!
My father lost the knife that his dad gave to him. He looked and looked and couldn't find it (a hunting fixed blade). My brothers and I all chipped in together and bought him a buck. I loved this video. Thanks Zac.
So rad!
Excellent ❤
Buck's return policy is amazing. I once broke the tip off my small pocket knife, using it how it wasn't meant to be. Stuck it in an envelope with the original receipt and sent it in. Ten days later, new one in the mail. At this point, my buddy and I spent a summer ruining new knives intentionally and sending them in, just to see where they'd draw the line. When they replaced the one I purposefully ground down to just the spine, I accepted defeat. That replacement knife is still in my tacklebox, ten years later.
I personally don't like traditional folders, but buck is a kick ass company!
Great heritage and history with Buck.
I have a 2.55 inch barlow slipjoint to go with my 3.46 inch backlock trapper, even though they are made with more modern materials. I find them very nice for outside of private property things. When I am at home I switch them out for other ones though, damn legal carry wardrobe. I like having different styles of knives and steels for different applications.
@@Leftyotism that's the best way, have a knife ready for different situations and need. 🤟🏻
I have a 110 from 1975 and it’s still going strong. At one time it was my only knife. It was used as a hammer many times back in my skateboarding days during the 80’s. The sheath survived a couple of good crashes and is pretty scuffed up. I put an 18 degree mirror edge on it and it’s still standing. The knife is too heavy for today’s EDC, but I will never sell it. There is true character there. It was the first knife I purchased with my own money. Thanks 🔪🎸
Great video. Being British I never understood the American obsession over Buck knives - I do now…
I haven’t purchased a Buck knife for YEARS now, but after this piece, I am shopping right now. I hope more manufacturers open their doors for Zac to review. Kershaw, Gerber, Leatherman, Spyderco, Case, etc etc.
Something awesome about seeing old, well used knives,
Totally agree, they tell more of a story than a pristine knife.
Coincidentally, I was looking for a motorcycle / camping knife recently. After watching this video, I'm going to get a Buck. Will pick up a folder, too. A company that cares about its customers this much will get my business. Thanks for sharing your visit, Zac!
I have a Buck 119 my Uncle gave me back in the late 70's. I was around 12 years old. I carried that thing everywhere. I still have it and its in pretty good shape.
Love a knife with a good story!
Thanks Danny. You are an example of what makes American made knives so good.
I bought one of Buck's 100 yr Anniversary 110's in 2002, and not even a week in I broke the tip off. I took a file and reshaped the tip and used it up until about 5 years ago, and it was an excellent knife.
Then I was reminded of their Forever warranty, so I sent it in with a note explaining the situation, and that I wanted a blade replacement.
They took and cleaned it up and actually reshaped and reground the tip of the blade like it "should" have been done, and sent it back with another 110. They are very proud of their heritage, and to change the blade in that knife would give it different markings. Since it was an Anniversary model they did not want t destroy it's history or any value it might have, so they sent a replacement and suggested I retire it instead.
I fully expect the new one to be with me for life. And I am a proud and loyal Buck knife customer for life.
Really interesting video.
I have these same considerations when I do warranty repairs on watches.
My philosophy is everything will leave my workshop the same or better than when it arrived. I'll always try to upgrade and go the extra mile.
I have some really moving stories of repairs I've done and the reasons why people want to keep "damage" on their watches.
Thanks for sharing, as always.
Sounds like you do some excellent work!
@@zacinthewild I put up a video for you showing watchmaker knives if you're interested. After our comments together in the boot maker video.
Awesome bro 😊
My first Buck knife was in the mid 1960s. While I've always known about their warranty / customer service, I've never used it.
I continue to buy their products, usually as gifts now as I have quite a collection of my own.
It's quality and customer service that built this company.
Man your videos just don’t miss! Really loving these kinds of videos as it shows the story and depth of these companies and the people working there. Much more than a spec sheet listed on a website for each knife.
Awesome video! I too have my Dad’s buck knife, as well as a few of my own! Always been a little nervous to carry and ruin the stories on some of them but it’s great to know someone like Danny is on the other side of warranty treating our blades with the same care that we do. Thanks Danny!!
He did a fabulous job fixing broken tips on one of my 619's and a 119. Recut the top swedge and reground the tips and even recut the hollow grind into them. They're both just 5.5" blades now and if you didn't measure or realize it you'd never know they'd been broken
Thanks Zac , this just adds to the admiration that I have for Buck as company . I have enjoyed owning many of their knives for many years but I have never taken advantage of this warranty before . I honestly thought I would probably just get a run around . You have opened my eyes . Great video !
that was heartwarming to watch, danny really is a craftsman with heart and soul❤️🔥
Always great to see such passionate craftsmen keeping their craft alive
This channel is doing phenomenal work! Keep going Zach!!!
I loved this episode: the respect that this man Danny has earned and his commitment to Buck should be a lesson to us all about the importance of older people and their wisdom.
So nice to see the same love and devotion put into customers knives today as my personal experience 40 years ago with buck in El cajon CA. in 1983. A few years back I purchased my son his first buck knife (110). Just wish I could have given him my first buck 120. Sadly, it disappeared in a motorcycle accident requiring a LifeFlight out of a canyon on old hwy 94 in Sandiego. I lived but the knife is in the bottom of a canyon somewhere on that hwy.
Absolutely love Buck. Great video bud, keep it up.
I agree with Dan, this is one of the coolest videos, and not just for this channel, but any. Great company, great products and Danny was a treat to get to know. I own multiple Buck knives and they won't be my last.
Good job Danny and Buck.
And Zac and Jamie you’re doing great work here.
👊
What an absolute legend. Danny…and Buck. Thanks Zac.
Living history at Buck knife company!!! Love the brand and awesome warranty!!! Great video Zac!!!
I don’t own a Buck knife personally but it would be impossible not to admire and respect both the company for honouring their outstanding service policies as well as the folks directly responsible for doing so. A lot of love, respect and loyalty on both ends of these relationships. Speaks volumes. I think that’s pretty damn cool. Respect to the Buck Knives Family ❤
Such a cool video! Danny is an amazing part of Buck!
Having declared my dissatisfaction with this sharpener last night th-cam.com/users/postUgkxDcr-y2Pf6xdnrFHrSP7dl9kpKaCozcSQ I thought about the problem some more. It occurred to me that I might be undoing each attempt at achieving a sharp edge by the repeated attempts. So, I tried to clean up the unsatisfactory result by honing with only positions 3 and 4.Miracle!! A really nicely sharpened chef's knife, more than enough to handle my needs. Admittedly, it did not reach professionally sharpened razor-fineness, but it is now significantly sharper than it was. A bout of breaking down carrots convinced me. So, major apologies to the manufacturer, Amazon, and all happy and potential owners! Follow the directions: don't buy it if you have ceramic blades; and don't overwork your knife blade.
I have sent in a few knives to them and I was amazed at what came back including some very sentimental knives. This truly is a great company
Buck is awesome! Loved this video and Danny. Keep em coming Zack!
I just hit the subscribe button because this is one of the Best videos I have ever seen here on TH-cam.
I had the pleasure of meeting Chuck Buck here in Boston when he was visiting on of the cities oldest cutlery stores about 15 years ago.
It was a treat for me to meet him that day and yes I bought a Buck that day. Great Video Man.
This is the second time I've watched this video. I feel like I got a tour. I currently have a 1978 110 in for a SPA treatment. It also means a lot to me, so I can't wait to get it back. This particular vid is a keeper. Thanks, Zac!
Hi Zac. Thanks for the Vid. on Buck Knives. Back in 2020 a 90 YO gave me a 501 that was functional, but had seen better days. I got to surfing around and contacted Buck Knives. I sent it to them plus $10 and they replaced the old blade and polished it like new. What a great U.S.A. company. Long live Buck Knives.
That was really cool! Thanks for sharing.
I bought my first Buck knife (112 Ranger) over 35 years ago and I have loved Buck ever since.
Fantastic company with a lot of history. Thanks for sharing, Zac!!!
Great vid Zac. BUCK has always been in the family as we grow. It's tradition & culture from the good old days to the current days. Got a BUCK selkirk (LG) & a Kydex sheath with a ferro rod holder. Did some mods to it, now attach is a compass, usb rechargeable flashlight & charging cable, a 4inches saw blade which also double as a striker even though the knife have a 90 degree spine. It's almost the perfect BUCK and that is good enough. Cheers mate, always previleage to watch your shows.
Very cool video. I did a tour of the Buck manufacturing shop when it was down here in southern California in El Cajon back in the late 1980s when I was going through heat treatment of metals class while in the Navy. Still have my 115 I bought in the ships store on board the USS Acadia. Videos like this stir up memories, thank you.
These videos have made me a huge Buck fan, it’s great to see an American company with great employees who love their products!
Zac you’re killing it with the content man, such a great video
I love Buck Knives. I grew up with them. I still have them in my EDC rotation, even with all the new knives on the market today.
i'm 75 years old and started buying but Knives when I was 16 I have a lot of old buck knives and I've never had to send one in for repair that's a testament of the quality of buck knives love you all thank you so much for delivering a high-quality product
Yes, I can at attest to the quality of their service. Had a 1993 Buck 192 Vanguard from shortly after they were introduce that had a bubble or some kind of imperfection in the metal of the handle and it caused it to break. Sent it in and got a 1995 back as the other couldn't be repaired. It was a birthday gift from my father that year. He told me to pick out a knife and that is what I chose. It's been a good knife!
incredible video, I always wish they were longer because of how much they intrigue me
What an awesome video! Just love Buck Knives! They are amazing
Awesome! hats off for Buck Knives, always best
Good experience with Buck on a knife that I owned. Was broken, and I sent it in. They said that they had discontinued that particular style, but sent me another that was just like it, except for the handle. I'm happy. And a customer.
That black 3 blade knife you picked has been my everyday carry for at least 15 years. I didn't even know it was a buck til I saw it on screen then pulled it out of my pocket to double check. My dad gave it to me way back when. I just asked him if I should send it in to have it refubed, and he said I should since his dad gave it to him. I've been carrying around a 3 generation knife in my pocket for so long and didn't even realize it until your vid sparked a convo. Thanks for that.
My First was a Buck 110 as a sailer lived on my belt. It was so well trained that you could flip it open with a wrist flick got her in 1986 +or- one year. I even got to keep it with me when I Xfered to my last ship in 1999 and got lost in the Gulf when I got hurt in the Gulf. Got me a NEW 110 in 2007, and the sheath died in 2008, and till March of 2023, my wife got me a new Buck Sheath. So she is back on my belt.
Thank you Danny!!!
Great interview and Danny makes it great!
Thank you for this video. Fun to meet the faces behind the companies.
Love the twisted twin bike you were riding. I have a '78 with a spun bearing in the engine. Is nice to see people still riding them.
Great video! I love Buck!
Great job Zach, and great job Buck, Awesome video Thank you guys 😎👍
Back in the early 1970’s I worked at Buck Knives at their new El Cajon, California plant on Magnolia Ave. I worked the night shift while attending college. My job was to assemble the Folding Hunter, I would glue and rivet the wood to the brass, when dry I would assemble the brass sides, blade spacers, and latch. The last thing I did was a light belt sanding to clean-up the glue and even everything out. I only lasted a few months before I got a position as a architectural draftsmen. Enjoyed my time there.
Just watched this video in the Buck factory parking lot. Bought a knife and honing stone and saw Danny working his magic on the belt grinder. Super cool video!
Such an interesting video. Love the knife content you’re creating.
Great video, Buck is a great company and I love Buck knives, always one with me
I'm glad I watched this. I knew about the lifetime warranty on the knives but had no idea it covered the sheath as well.
bought my first Buck back in 1979.....it was a 105. And just a few months ago, I gave my grandson the 110 I bought new in 1987. I have a small collection of Bucks....and I've used their warranty services a few times. Very courteous and professional people working there!!
Again always enjoy your videos.
This video got me going on a Buck buying spree. Buck 110 S30v nickel, and a 112 trx s30v on its way because of watching this video alone. As a kid I showed up to my Boy Scout summer trip, with Swiss Army Knife and Buck 112 Ranger. Got my TotemChip sharpening my Buck. 30 years later after thousands spent on a Knife collection. Finally coming back to Buck ,Thanks Zac for reminding me of those memories.
Thanks for highlighting Buck, Zac. May I request that you do Case next?
I am British, bought my first Buck knife, a 110, from a PX at Greenham Common in 1970, wile stopping of during a tank delivery. My future wife came from El Cajon and we visited the old factory. I have owned many Bucks over the years, my current carry is a Buck Bantam 286 BKS, I love it, almost indestructible, razor edge and really light weight at a great price.
I have the 112 from 1980-1981, found it in my gramps basement have kept it close ever since. Wicked knives.
What an awesome guy. Really enjoyd watching.
In a world in which "planned obsolescence" is re-surging (e.g. modern furnaces, A/C units, water heaters, water softeners), it's always good to reminded that Buck makes tools that are intended to serve multiple generations if the owners and their heirs want to continue using them. #america #pride #value #awesome #dannyrules
I've had that 3 blade since high-school! We "couldnt" carry knives in school. But you can't not carry a knives. So I went with an in pocket. It is great! You'll love it
I unknowingly bought a fake Buck 124 from amazon and right off the bat I knew something was off. Sent pics of the blade to Buck and right away they informed me it was a fake and I took that info right to amazon and got a refund. After that... Buck is on my happy list along with Esee and TOPS. Make more 124's!!! Cheers!
Zac, I feel like you make the most thoughtful knife content out there. Your love for blades shows through and I can’t tell you how much I enjoy it!
Thank you very much!
Buck is awesome!!! My favorite for many years.
Seeing your videos has made me want to get my Buck back out. I have 2 560s, (110s with titanium handles). One I used to carry daily, one hand signed by the Buck family at closing ceremonies of the San Diego facilities (best gift from my dad ever I think haha).
Great video! I'm on a crush with a Buck 110. I hope one day to buy one. Thanks for showing this part of the factory. Here in Argentina it is a treasure to have a buck
We love microtech benchmade and case. Buck is our favorite. Thanks for the video.
Buck makes some great stuff!
Really enjoyed this video
Danny is the man. Great video 👍🏽
He really is!
I bought a Model 110 Folding Hunter in '72 for film work. In '76 I was overseas, and about to deploy to Korea. My Buck knife was back home, so I bought another one at the Air Force PX, and carried that in-country. I was on mess duty, and only used it to slice tomatoes, not Nork throats, but it was reassuring to keep on my belt. Still have both. Neither needs repair, but the sheathes are a little aged. One is kinda floppy [the user] and the other is stiff and brittle because it was a box queen. Saddle soap and mink oil might help.
I have taken advantage of Buck's warranty and was amazed at the outcome. Amazing care.
I found a brand new Buck 110 on the road outside of Yosemite in 1985. I finally gave it to a grandson a couple years ago. I bought my new Buck 321 Bird knife in 1977, it is right next to me. I used to hunt Upland birds 3 days a week and Waterfowl 3 days a week so it has had real hunting season work for years. I can no longer walk so had to give up hunting but I still have my 321 with me. The 110 is a heavy knife but it was usually with me. It got more work than just hunting and fishing. I got my 321 bird knife in the little Buck shop that was operating out of Knotts Berry farm. They used to put on displays back in the day.
Zac, you are riding my old CX-500 in this video. I don't think I have ever seen another one with the same paint scheme. Love the Buck video, and now I am going to send one of my Folding Hunters in for repair. I have a few Bucks, and two commemorative Folding Hunters, which were both gifts.
Great video. I actually carried that same buck stockman at my sister's wedding. It has become a bit too sentimental for me to carry since then, but it was my first buck knife and it was a great tool.
I bought my first buck, (110 folder) in the eight grade (1971). It was common and cool at that time to flip open the blade with a quick snap of the wrist. Needless to say..sometimes this caused minor injuries and ceiling damages.. lol. One time as my buck slipped out of my hand it ricochet off the ceiling and into my left knee. Oops. Another time, it just banged on a rock...breaking about a 1/4 inch of the point off.😢 ...I reground that knife, but it was never the same. I've owned, carried, and collected many knives in my life but always missed that "first " one. I'm now 65 years of age and last year I sent that folder back to Buck along with the confession of abuse when I was teen. I was not looking for a break on purchase..or another to replace. To my great joy, they restored that knife. Same ol love, new blade but same ol scales and brass. It is my everyday carry I even field dressed and skinned my elk last year! The warranty is...priceless.
My Dad always carried a Buck, and so do I. Very cool video, appreciated
Right on!
Buck is the best with warranty and customer service. When my dad passed years ago, while sorting his things I found an old buck folding knife on his dresser. I remember him showing it to me when I was a kid.The tip had been broken off at some time. I wanted to carry it with me as a reminder so I sent it to Buck to have the blade repaired. They replaced the blade and cleaned up the knife beautifully keeping some character on the scales. When I got the knife back, I was surprised to find that they did not charge me for the repair since it was a family heirloom. Unfortunately the original blade had to be discarded, but that’s ok. I will hand the knife down to my nephew when the time is right, since I have no children. Buck Knife is a class act.
These videos are always awesome 👌
I love these buck videos! Big part of my family
Awesome video. Great old school craftsman
I love your videos, and all you do to show the knife world and the amazing people in it. Hope I get to meet you next weekend.
I’ll be at Blade for sure!
@@zacinthewild we'll be there Saturday
Years ago I found a Buck laying in a gutter. Intact but in bad shape. A guy I worked with, used to deliver to the factory,so he dropped it off for me. Wow, could not believe what it looked like when I got it back! It was so nice, it sits in my tool box and only comes out rarely.
Nice, informative video. About 20 years ago, a friend broke my Buck Crosslock yachtsman knife while sawing away on a line that had gotten firmly wrapped around the propeller. Buck sent me a new one that I have used regularly for daily tasks ever since. It now seems to be a collectible with asking prices much higher than when new.
They warranted my dad's buck knife. Had zero issues. Took a bit but came back with the blade he wanted on it and better steel. Bucks warranty is good.
Great knife, great company, great warranty, it's a win win for everyone!!!