How to handle angry customers in-flight / cabin crew singapore airlines

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  • เผยแพร่เมื่อ 12 ธ.ค. 2024

ความคิดเห็น • 112

  • @RahulSingh-ih9lf
    @RahulSingh-ih9lf 2 ปีที่แล้ว +3

    finally someone explaining things which makes sense ....

  • @Jahnavi_grover
    @Jahnavi_grover 5 ปีที่แล้ว +2

    SUPERB..!! Thankyou so much ma'am for this video most required really i totally consider all the steps and love to do but the only issue is the time its really hard to satisfy angry passanger when u have short service time

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว

      yes its true so you have to see which steps can be done faster ..sometimes we know the issue and may be dont have to ask too many questions .. just repeat if this is an issue and go to next step

  • @LifewithDeeksha3
    @LifewithDeeksha3 3 ปีที่แล้ว +1

    Love this dress.., you look like a Barbie💕
    Thanks for such an awesome explanation of a situation and how to respond to such challenging situation.
    I really appreciate it.

  • @raffleskris7711
    @raffleskris7711 3 ปีที่แล้ว +1

    Thankyou for this video, I've learn't so much from it. It's really hard not to jump straight into 'solution mode' without first understanding the customer. I've learnt from your experiences ti not get too sensitive and acknowledging the customer is so important. I think I will be able to apply SOLUTION to situations in my life. This video has been very profound and impactfull to me. Thankyou.

  • @sarhanla7053
    @sarhanla7053 4 หลายเดือนก่อน

    It was a very useful video ❤ thanks for sharing your experience with us ☺️🙏

  • @shekharkakkad3112
    @shekharkakkad3112 3 ปีที่แล้ว +1

    Love your energy in every video and knowledge that you have inspiration to many💐👌😘♥️

  • @tingting3979
    @tingting3979 2 ปีที่แล้ว

    Thank you. I have learnt so much from your videos, they are really informative. Love ❤

  • @devinrohit7811
    @devinrohit7811 5 ปีที่แล้ว +2

    Ooh 😮 nice topic. I injoy it. Thank you 🙏💕

  • @demi9824
    @demi9824 5 ปีที่แล้ว +4

    I am going to SIA interview in 2 days!! Hope I perform well on the day🙏🙏Thank u so much for the videos❤

  • @carlamedeiros1502
    @carlamedeiros1502 5 ปีที่แล้ว +2

    Great! Thank you for the tips, Nidhi! Kisses from Brazil!

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว

      kisses to you too love .. thank you

  • @AshaKumari-vi2yt
    @AshaKumari-vi2yt 4 ปีที่แล้ว +1

    Thankyou mam you are my inspiration

  • @tanvipaul5160
    @tanvipaul5160 3 ปีที่แล้ว

    Thank you very much ma'am✨✨... It's totally now clear for me💝

  • @mkmedia3006
    @mkmedia3006 3 ปีที่แล้ว

    Thanks ma'am. It has been so helpful

  • @sherrychern6552
    @sherrychern6552 2 ปีที่แล้ว

    Well said. Thank you Ms Nidhi.

  • @poojasonawane6401
    @poojasonawane6401 4 ปีที่แล้ว

    It was really a helpful video for me...this video is really very helpful for us..thanku mam..🤗😊

  • @jennzy3103
    @jennzy3103 ปีที่แล้ว

    this is really helpful ❤

  • @toptutor3392
    @toptutor3392 2 ปีที่แล้ว

    you look so elegant!

  • @syukurabdullah9404
    @syukurabdullah9404 2 ปีที่แล้ว

    What if there's no vegetable on the airplane i mean i can just think of making salad for the customer but what if seriously theres no vegtable or there is but its so little u cant make a full meal?

  • @Mms328
    @Mms328 2 ปีที่แล้ว

    Very useful, thank you!

  • @nirmalajoshi1996
    @nirmalajoshi1996 4 ปีที่แล้ว

    Hey maam, could you please make some more videos about situation based, tht would be great for us

  • @priyabiswas7234
    @priyabiswas7234 5 ปีที่แล้ว

    Its seems good to listen u

  • @injmamulvlog6263
    @injmamulvlog6263 4 ปีที่แล้ว

    It was good experience

  • @SanjanaSingh-gx5jc
    @SanjanaSingh-gx5jc 5 ปีที่แล้ว +1

    U look stunning and so ur views 😘😘😘😘

  • @injmamulvlog6263
    @injmamulvlog6263 4 ปีที่แล้ว

    Thank you very much

  • @waltdisney26
    @waltdisney26 4 ปีที่แล้ว

    Isn’t there vegetarian option that we have to request 24 hours before boarding? If they don’t do it, shouldn’t it be their fault? Vegetarians are fine (like a member of my family), but me, I am pollo-pescetarian (semi-vegetarian). There is a problem when the selection is between lamb and beef, but I normally tried to call flight attendant as soon as I read the menu, to request specifically that I can only eat chicken/fish so they don’t run out of it.
    PS I think SQ needs to teach flight attendant the concept of semi-vegetarians and its types. I ended up giving long explanation of what I am, and what I can eat

  • @sharontan6110
    @sharontan6110 5 ปีที่แล้ว

    Hi Could you make a video on how to handle a vexing baby please?

  • @ahonasreflections8131
    @ahonasreflections8131 4 ปีที่แล้ว

    Nidhi mam can I apply for SIA canbin crew job if I am form BANGLADESH? Please reply

  • @jesuoas
    @jesuoas ปีที่แล้ว

    you are so sweet and very beautiful..going to walk in interview tomorrow
    ....

  • @muralikishan9027
    @muralikishan9027 3 ปีที่แล้ว

    Can you make a video about how to handle idiotic and arrogant cabin crew also please.

  • @shivanipatra6575
    @shivanipatra6575 5 ปีที่แล้ว

    Hi Nidhi, I also want to apply for SIA but i'am recently diagnosed with PCOS . So' I just wanted to know can I apply or not ?

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว

      i dont think that shud prevent you from becoming a crew

  • @sonyaphillips4027
    @sonyaphillips4027 5 ปีที่แล้ว +1

    EXCELLENT 😀😀😀😇😇😇🤩🤩🤩🥳🥳🥳🤗🤗🤗💋

  • @9faris3
    @9faris3 5 ปีที่แล้ว

    She looks and sounds the almost the same as my Cabin Crew Trainer

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว

      thanks. which airlines are you from?

  • @yashikaverma9094
    @yashikaverma9094 4 ปีที่แล้ว

    What should we do when opposite gender starts flirting
    with crew? Can we warn him / her?

  • @sunshinerays7908
    @sunshinerays7908 5 ปีที่แล้ว +3

    Hi Nidhi Mam !!!! I really admire you . You're so good. I went for Qatar Airways interview and just because of your video tutorials got selected in open day but sadly got eliminated in the grooming round. I just wanted to ask you that how can freshers answer the question what do you do to impress the interviewers. Again a big thanks. Love you 🙏🙏🙏❤❤❤

    • @itstooearlyft.abhasharma1994
      @itstooearlyft.abhasharma1994 5 ปีที่แล้ว

      Hello Ravi,
      Can you please share what all are the expectations in grooming round? We can all share our experiences and learn from each other.

    • @sunshinerays7908
      @sunshinerays7908 5 ปีที่แล้ว

      @@itstooearlyft.abhasharma1994 Yeah sure. It will be my pleasure. So I will tell you the mistakes that I think I made in the grooming round.
      Firstly they give you stickers with your name written on it, which you have to stick on your shirt as a badge. But when i was washing my face in the wash basin as they ask you to do so for men as men can have nothing on their face, it fell into the wash basin and got ruined. So -1 for that, then make sure to always follow their instructions like if they tell you to go against the wall and touch 212cm then do so, completely press yourself against the wall or they will get annoyed. Then they will check your hands thoroughly so make sure that your hands are neat and presentable. And lastly my biggest mistake was to not shave properly as they were pretty annoyed and they taunted me by saying that it seems that I didn't shave for a week. And yes they will also ask some questions, for me they asked what do you do and I think since I was a fresher and not a cabin crew I didn't give them a satisfying answer that's why I am asking Nidhi mam to explain how can freshers and those who have never worked as a cabin crew asnwer this question impressively. That's it from me.

    • @itstooearlyft.abhasharma1994
      @itstooearlyft.abhasharma1994 5 ปีที่แล้ว

      Thank you so much for your response and details that you shared. I really appreciate it. May god bless you with all the success in future. 🤗

    • @sunshinerays7908
      @sunshinerays7908 5 ปีที่แล้ว

      @@itstooearlyft.abhasharma1994 No problem, I am more than happy if anyone benefits from me sharing my experience.

    • @sejalbhadani1012
      @sejalbhadani1012 5 ปีที่แล้ว

      Where was the interview ?

  • @pushpabhanawat944
    @pushpabhanawat944 5 ปีที่แล้ว

    While Doing airhostess job
    can we take other education and even attend college some time it's possible

  • @pasupathy2634
    @pasupathy2634 5 ปีที่แล้ว

    It so helpful tips

  • @mylifemyway8792
    @mylifemyway8792 5 ปีที่แล้ว

    Di, i filled online form ,but didn't get any response...... That my cv get selected or not.

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว

      if you didnt get a reply that means nit selected dear

  • @parul_vip_4670
    @parul_vip_4670 2 ปีที่แล้ว

    Where are u from?

  • @bikiamche3251
    @bikiamche3251 5 ปีที่แล้ว

    Can't understand please lyrics .in explain Hindi als

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว

      my audience is international so that is why i stopped making videos in hindi because when i made one .. no one really watched it

  • @bonbella6643
    @bonbella6643 5 ปีที่แล้ว

    Hi, i wonder if you're on flight and there is customer who complaining about a baby crying, what will you do? Thank you :)

    • @sharontan6110
      @sharontan6110 5 ปีที่แล้ว

      Hi have you got the answer?

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว +1

      i shud make a video on this .. will do it soon

  • @Socialsansriti
    @Socialsansriti 5 ปีที่แล้ว

    And if asked have you come before for the interview..what should I say? Is it okay to say yes I had come before and was rejected? will it make a bad impression?

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว

      i shud make video on this

  • @TheRobdock
    @TheRobdock 5 ปีที่แล้ว

    😀😀👏🏽👏🏽👏🏽👏🏽

  • @msingh9634
    @msingh9634 5 ปีที่แล้ว

    We always run out of AVML’s

  • @injmamulvlog6263
    @injmamulvlog6263 4 ปีที่แล้ว

    Hello how are you

  • @sosomalick9417
    @sosomalick9417 5 ปีที่แล้ว

    👏👏👌😍

  • @kohyiyong2915
    @kohyiyong2915 5 ปีที่แล้ว +1

    Hi Nidhi, i am an aspiring cabin crew for singapore airline. I was wondering if singapore airline will accept anybody with different body shape (not hourglass shape)

    • @BollywoodReviewsFIJI
      @BollywoodReviewsFIJI 5 ปีที่แล้ว

      Yes they can we can help you out :)

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว

      ofcourse they will ... am not hour glass by the way .. i am a pear shape

  • @sejalbhadani1012
    @sejalbhadani1012 5 ปีที่แล้ว

    "If a cabin crew drop hot coffee on passenger that time how can handle the situation".
    Ma'am answer this question

    • @nadeemkhan8591
      @nadeemkhan8591 5 ปีที่แล้ว

      Wow ure doomed the

    • @NidhiBelani
      @NidhiBelani  5 ปีที่แล้ว +3

      i have done that before n i shall make a video on this

  • @pppmac
    @pppmac 4 ปีที่แล้ว

    It’s interesting that you use Indian vegetarian as an example. No offense, flights to India is classic challenging flight. A lot of times, pax didn’t request their meal,. However once they see their friends eating even they are non-veg they would argue their way through that they ordered VGML and the airline did not load their meal. They wil always threatened to write in and the crew will lose their join?????🤪. On a India flight, working in Economy class is a “nightmare” 😬from boarding till landing just like running a Marathon serving whiskey water, non stop call bells answering why there is no vegetarian or other my new problems. Or when served a vegetarian they refused the meal and wanted the meal on the menu instead. All crew will know that meal are loaded according to meal loaded according to the catering list. This went on for years until the airline came out with a brilliant solution. The choice of the day on the menu is one vegetarian and one non-veg (no beef ) that makes life slightly easier on flights to India on hindsight India flight is port that crew can learn a lot on cultural difference. 😅

  • @syedashaheen2853
    @syedashaheen2853 5 ปีที่แล้ว

    Kindly check your DM on instagram @nidhi

  • @PumaLyn
    @PumaLyn 4 ปีที่แล้ว

    Get plastic surgeries!😜

  • @mylifemyway8792
    @mylifemyway8792 5 ปีที่แล้ว

    Mam🙄🙄🙄🙄🙄, please reply

  • @BollywoodReviewsFIJI
    @BollywoodReviewsFIJI 5 ปีที่แล้ว

    What's with clevage show ... Shame on you ....

    • @wanjiruchelagat6565
      @wanjiruchelagat6565 5 ปีที่แล้ว +2

      Jeez you have bad energy dude..shame on you!!

    • @BollywoodReviewsFIJI
      @BollywoodReviewsFIJI 5 ปีที่แล้ว

      @@wanjiruchelagat6565 yup shame on nidhi .... This is not soft porn

    • @msingh9634
      @msingh9634 5 ปีที่แล้ว +4

      Shame on you for judging someone just because of a top?! It’s simply an item of clothing to be worn. What’s that got to do with the video?

    • @k80326
      @k80326 5 ปีที่แล้ว +6

      Maybe she likes the dress? She doesn’t need outside approval for her own personal wardrobe choices. She’s an incredibly intelligent woman talking about a very interesting topic that literally everyone could benefit from hearing, and yet you’re focused on her chest? Shame on you.

    • @msingh9634
      @msingh9634 5 ปีที่แล้ว +2

      Bollywood Reviews FIJI actually I’m
      Gay so your thinking is even more wrong.