Thanks for sharing a very real video. While it’s a “rental” it is still yours-and obviously while most people take care of things and communicate, those folks did not. Hopefully you can shake it off, and hope next year will be better.
Thanks. The rest of our renters for the year were great, although that slide out turned out to be a major repair. I'll try to get a season recap video done this month to show ya.
I'm going to guess that they had a cooler inside that had a leak and they didn't notice. That would explain the amount and the soaking in. The glass would certainly be hard to put on them. Once a crack starts others will form and spider out. This is more likely in RV's as they flex/twist more than a glass in cars/trucks.
It was slow for me this season. I am struggling with whether or not I want to continue. While I haven't had any "bad" renters, I've had several that have been challenging with a complete lack of communication and I don't know how to resolve. Have you dealt with people that just don't communicate?
Usually people are pretty good, but these folks not so much. We have found it helpful to exchange phone numbers and communicate via text instead of the platform.
@@DriveNorth I agree with that. My renters have all been pretty good people. The issue I run into goes basically like this 1) Get text from them about possible problem (eg Fridge not working), respond with solutions. 2) Follow up asking if it resolved. 3) Ghosted, no answer at all. 4) Upon return find out it was never resolved or was resolved. It's stressful because I really want people to enjoy the experience, and am willing to go above and beyond to provide that experience, but they simply don't communicate. I end up spending the entire time they are gone stressed. It's honestly a main reason why I am starting to wonder if I should keep doing this. I end up miserable every time the camper goes out.
@@cpollard138 Yes, that is very frustrating. I get the constant stress when the campers out, especially when you don' t have a lot of confidence in the renter. I'm almost glad our season in MN is short, so I can have a 6 month break every year. Where you at?
@@DriveNorth Im in central Indiana, so a shortened season as well. I start in April, and usually stop in October. However, Indiana doesn't have as many great outdoor opportunities like MN, so I'm sure that hurts my demand a little.
I'll never understand why people rent their RV's out and then expect people to treat it like it's their own. People rent because they don't want to deal with RV issues, people who rent RV's our houses do not care. It's not their own so they don't care. You are very picky about every little mark on your rig and who's to say a rock didn't cause damage to the front window. And the water. My goodness, she spilled water and felt she did her best to clean it up "water". You really should not be in the rental business. You really need the money that badly that you have to rent it out. If you can't afford it then buy a tent. You really need to get over a lot of issues if you're renting your property out. Wait until someone causes total damage it to it. Then you're going to be out a lot of money because the insurance will not pay your loan off, only what they feel it's worth and the rental client just walks away.
Having built hundreds of rental campers, I can assure you that some water being spilled doesn’t constitute a “bad renter”. Everything else you mentioned was just a conspiracy based on your gut. If you charge a cleaning fee don’t complain when the camper is brought back not cleaned. It defeats the purpose of the fee if you expect the customer to do it.
We don't charge a cleaning fee or anything else. We work hard to make the rental as easy and cost effective as possible, so it is hard when people don't respect that. Agreed, while they were not the worst renters out there, they hit on a lot of negative points, no communication, showing up late, dropping off without notice and I didn't mention that they left our backup camera, TPMS monitor, WD hitch sitting right on the street. Camper unlocked too. Luckily nothing was stolen while we were gone. BTW, I'm curious as to what kind of rentals you build?
This is my worst review and response The trailer is ok. The problem is the owner charged us a miscellaneous fee of $400 just because he had to come to move it to a different site because the campsite power had malfunctioned and the other trip he had to do is because we locked the key inside the trailer and he did not have his spare key with him. His delivery charge is $150. Go figure. He could have charged us only per mileage because he didn’t have to drag his trailer with him on both trips. That’s the kind of person you are dealing with if you rent with him.  Your response to Michelle July 12, 2024 Hi Michelle, Let me help by breaking down these charges for you. 1. after you overloaded the electrical post at the site that you were specifically warned wasn't 30amps by running a rice cooker and AC simultaneously, and caused a small electrical fire that destroyed my plug and the campsites power post I had to charge you for replacing that plug. I don't know why the campsite had such limited current capacity, but I pointed that out to you at handoff. 2. You requested I move you to a new site that had electrical. I showed up and did just that. I told you this would be another delivery fee, just like the original one you paid and you agreed. I was transparent about what that was going to cost. It's about 1.5 hours of my time plus gas. I think 150 is fair...actually, it's what everyone else on outdoorsy charges. I didn't come up with that number on my own. 3. When you left earlier than we discussed, which is fine, you said the keys were inside and the RV was UNLOCKED...but it was locked...with the keys inside. Foolish me for assuming the RV was unlocked as you said in your text as I then had to drive back and get the spare keys; that was most of my Sunday morning. I charged you another delivery fee for this. 4. You broke a piece of the dinette. I charged you for repairing that. 5. What I didn't charge you anything for was the bag of used feminine sanitary products that you left hanging above the toilet. I took it to the dumpster directly across from your site.
Get your facts straight XXPYROXX. An RV, or recreational vehicle, is a mobile unit that provides living quarters for temporary use, such as camping or recreation. RVs are designed to be a combination of travel and accommodation, and are equipped with amenities like kitchens, bathrooms, and sleeping areas. RVs can be either motorized or towable, and include a variety of types, such as: Motorhomes: Can be large and luxurious, with plush interiors, spacious kitchens, and bathrooms. Travel trailers: Can range in size and weight, and can be towed by heavy-duty vehicles. Campervans: A type of RV. Fifth-wheel trailers: A type of RV. Popup campers: A type of RV.
Thanks for sharing a very real video. While it’s a “rental” it is still yours-and obviously while most people take care of things and communicate, those folks did not. Hopefully you can shake it off, and hope next year will be better.
Thanks. The rest of our renters for the year were great, although that slide out turned out to be a major repair. I'll try to get a season recap video done this month to show ya.
I'm going to guess that they had a cooler inside that had a leak and they didn't notice. That would explain the amount and the soaking in. The glass would certainly be hard to put on them. Once a crack starts others will form and spider out. This is more likely in RV's as they flex/twist more than a glass in cars/trucks.
Yes, a cooler could be have been a likely culprit
Owner needs to get real. These were not bad renters. Clickbait. But I fell for it so you got that.
It was slow for me this season. I am struggling with whether or not I want to continue. While I haven't had any "bad" renters, I've had several that have been challenging with a complete lack of communication and I don't know how to resolve. Have you dealt with people that just don't communicate?
Usually people are pretty good, but these folks not so much. We have found it helpful to exchange phone numbers and communicate via text instead of the platform.
@@DriveNorth I agree with that. My renters have all been pretty good people. The issue I run into goes basically like this 1) Get text from them about possible problem (eg Fridge not working), respond with solutions. 2) Follow up asking if it resolved. 3) Ghosted, no answer at all. 4) Upon return find out it was never resolved or was resolved. It's stressful because I really want people to enjoy the experience, and am willing to go above and beyond to provide that experience, but they simply don't communicate. I end up spending the entire time they are gone stressed. It's honestly a main reason why I am starting to wonder if I should keep doing this. I end up miserable every time the camper goes out.
@@cpollard138 Yes, that is very frustrating. I get the constant stress when the campers out, especially when you don' t have a lot of confidence in the renter. I'm almost glad our season in MN is short, so I can have a 6 month break every year. Where you at?
@@DriveNorth Im in central Indiana, so a shortened season as well. I start in April, and usually stop in October. However, Indiana doesn't have as many great outdoor opportunities like MN, so I'm sure that hurts my demand a little.
Why do you think it's slow this year? It's been slow out here in CA too. I hear the market is flooded
Hard to say for sure. My guess is oversaturation of the market and people tightening their budgets. What kind of rig you rent out in Cali?
@DriveNorth 2016 keystone Springdale bunkhouse.
@@cmetzenberg I bet that does pretty well. We got a lot more rentals with our previous bunkhouse.
@@DriveNorth it does ok. Only really seeing action in summer. Only one person ever has towed it. Everyone else pays for delivery
I'll never understand why people rent their RV's out and then expect people to treat it like it's their own. People rent because they don't want to deal with RV issues, people who rent RV's our houses do not care. It's not their own so they don't care. You are very picky about every little mark on your rig and who's to say a rock didn't cause damage to the front window. And the water. My goodness, she spilled water and felt she did her best to clean it up "water". You really should not be in the rental business. You really need the money that badly that you have to rent it out. If you can't afford it then buy a tent. You really need to get over a lot of issues if you're renting your property out. Wait until someone causes total damage it to it. Then you're going to be out a lot of money because the insurance will not pay your loan off, only what they feel it's worth and the rental client just walks away.
You’re going to get the good and the bad renters… get real
Yup, the vast majority have been awesome, thought I'd share what it's like to get a bad one
Having built hundreds of rental campers, I can assure you that some water being spilled doesn’t constitute a “bad renter”. Everything else you mentioned was just a conspiracy based on your gut. If you charge a cleaning fee don’t complain when the camper is brought back not cleaned. It defeats the purpose of the fee if you expect the customer to do it.
We don't charge a cleaning fee or anything else. We work hard to make the rental as easy and cost effective as possible, so it is hard when people don't respect that. Agreed, while they were not the worst renters out there, they hit on a lot of negative points, no communication, showing up late, dropping off without notice and I didn't mention that they left our backup camera, TPMS monitor, WD hitch sitting right on the street. Camper unlocked too. Luckily nothing was stolen while we were gone. BTW, I'm curious as to what kind of rentals you build?
This is my worst review and response
The trailer is ok. The problem is the owner charged us a miscellaneous fee of $400 just because he had to come to move it to a different site because the campsite power had malfunctioned and the other trip he had to do is because we locked the key inside the trailer and he did not have his spare key with him. His delivery charge is $150. Go figure. He could have charged us only per mileage because he didn’t have to drag his trailer with him on both trips. That’s the kind of person you are dealing with if you rent with him.

Your response to Michelle
July 12, 2024
Hi Michelle, Let me help by breaking down these charges for you. 1. after you overloaded the electrical post at the site that you were specifically warned wasn't 30amps by running a rice cooker and AC simultaneously, and caused a small electrical fire that destroyed my plug and the campsites power post I had to charge you for replacing that plug. I don't know why the campsite had such limited current capacity, but I pointed that out to you at handoff. 2. You requested I move you to a new site that had electrical. I showed up and did just that. I told you this would be another delivery fee, just like the original one you paid and you agreed. I was transparent about what that was going to cost. It's about 1.5 hours of my time plus gas. I think 150 is fair...actually, it's what everyone else on outdoorsy charges. I didn't come up with that number on my own. 3. When you left earlier than we discussed, which is fine, you said the keys were inside and the RV was UNLOCKED...but it was locked...with the keys inside. Foolish me for assuming the RV was unlocked as you said in your text as I then had to drive back and get the spare keys; that was most of my Sunday morning. I charged you another delivery fee for this. 4. You broke a piece of the dinette. I charged you for repairing that. 5. What I didn't charge you anything for was the bag of used feminine sanitary products that you left hanging above the toilet. I took it to the dumpster directly across from your site.
thats not an rv because its not a vehicle RV means recreational vehicle its in the name what you got is a trailer.
Get your facts straight XXPYROXX. An RV, or recreational vehicle, is a mobile unit that provides living quarters for temporary use, such as camping or recreation. RVs are designed to be a combination of travel and accommodation, and are equipped with amenities like kitchens, bathrooms, and sleeping areas.
RVs can be either motorized or towable, and include a variety of types, such as:
Motorhomes: Can be large and luxurious, with plush interiors, spacious kitchens, and bathrooms.
Travel trailers: Can range in size and weight, and can be towed by heavy-duty vehicles.
Campervans: A type of RV.
Fifth-wheel trailers: A type of RV.
Popup campers: A type of RV.