No Priors Ep. 50 | With Stripe Head of Information Emily Glassberg Sands

Many companies that are building AI products for their users are not primarily AI companies. Today on No Priors, Sarah and Elad are joined by Emily Glassberg Sands who is the Head of Information at Stripe. They talk about how Stripe prioritizes AI projects and builds these tools from the inside out. Stripe was an early adopter of utilizing LLMs to help their end user. Emily talks about how they decided it was time to meaningfully invest in AI given the trajectory of the industry and the wealth of information Stripe has access to. The company’s goal with utilizing AI is to empower non-technical users to code using natural language and for technical users to be able to work much quicker and in this episode she talks about how their Radar Assistant and Sigma Assistant achieve those goals.
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Show Notes:
0:00 Background
0:38 Emily’s role at Stripe
2:31 Adopting early gen AI models
4:44 Promoting internal usage of AI
8:17 Applied ML accelerator teams
10:36 Radar fraud assistant
13:30 Sigma assistant
14:32 How will AI affect Stripe in 3 years
17:00 Knowing when it’s time to invest more fully in AI
18:28 Deciding how to proliferate models
22:04 Whitespace for fintechs employing AI
25:41 Leveraging payments data for customers
27:51 Labor economics and data
30:10 Macro economic trends for strategic decisions
32:54 How will AI impact education
35:36 Unique needs of AI startups