Hi it’s mama Karyn ! first off let me say I thoroughly enjoyed my vacation and I appreciate so much that my daughter went out on a limb and convinced me to go on this trip. I had always wanted to meet up with her somewhere and go on a trip. So it was kind of like a little dream come true! with that being said meeting Miss Vynnessa was a wonderful blessing as you know how wonderful she is. Through the advice of one of my friends at home I had watched quite a few videos on cruises, not just Margaritaville! of course, I have watched all the Vlogs of the cruises that the girls have taken. Bottom line I had a blast. It was wonderful !!!!! just like with life. Little things went wrong, but it was still amazing. Something I will remember and appreciate for the rest of my life!!!! Actually for me the worst part was those rocks, but you’ll have to watch next week and see!!
I'm glad you enjoyed spending time with your daughter and her friend ❤️ You looked like you were having a great time. When you said, " This is my first drink of the day" I knew you already knew what to expect and you rolled with it and had fun ❤️ The most important thing was spending quality time with the young ladies.
What’s up everyone. Kristina (former cruise hater and mama Karen’s daughter) here. Ok time for me to say my piece. I paid for MY mom to go on this vacation becuz she has NEVER been anywhere else but the city we grew up in. I did what I could! Financially this is what I could afford. The goal was here to get to the beach, make memories with her, and for her to have a good time. And that’s what happened, regardless of all the other BS that happened. So PLEASE stop coming for my friend Vynnessa!
I dont think anyone owes anyone a statement, it's well documented by many cruise vloggers that the ship is subpar compared to other, possibly more expensive lines. I think where the disconnect came, was that some felt bad for your mom hearing the service drama's and comparisons about how great things are on those more premium lines which could have subconsciously downgraded the vibe of her first cruise. I don't think that was anyones intention, I think like you said the goal was to go and take in the sights, make fun memories for your mom and afford it all which I'm sure is what you all did! I think this cruise is just an exercise in tempering expectations and taking things for what they are worth, enjoying the drinks, social and party scene! Id definitely go for a weekend with the more lively of my family/friends or something and just have fun! I like this channel, cant wait to see how the Margaritaville series ends!
I used to be the first to say “you get what you pay for”, but then you’re on a tight budget, but want to experience new things, you should be able to do just that and still have a great time. Your heart was in the right place, and Mom was grateful to have the opportunity to see/do something new. and your girl was trying hard to make your Moms trip the best experience possible. I was angry for you all at the way the ship looked and your room accommodations. Hopefully you are compensated a little for the bait and switch room.
I had a BLAST!!!! We made great memories and this was the most fun we’ve had together in YEARS!!!! Vynnessa was an absolute pleasure she was so full of info and just NICE !!! a large part of the videos that she made that we’re dealing with the phone calls and stuff was done out of my view. I love that. My daughter did this for me and I appreciate it very very very very much. Please don’t come at my daughter and my other daughter! Thank you
Just by the manner in which customer service handled your balcony situation deters me from EVER thinking about cruising with this company!!! This was handled in a very UNPROFESSIONAL/CARELESS manner! Thank you for this honest review!!!
Hi best friends! Something I want to address and make clear as I keep receiving the same comment… While I love Mama Karen and she’s awesome- I am not the one who paid for her travel. Kristina is her wonderful daughter that spent a decent amount of money for her to come on a small but meaningful trip. Please keep in mind that everyone has different budgets (especially when paying for more than one person to travel!) and while Karen DOES deserve a luxurious Virgin cruise, the timing, time off work, and budget was not in their favor for that. She was also thoroughly educated on this Cruiseline (shout out to her faves- Travel Spree!) so her expectations were managed. As the seasoned cruiser, I did everything I could to make lemonade out of lemons for this wonderful woman and you’ll have to finish this vlog series to see if we could pull it off. Thank you for lovin on her and being so sweet! She was nervous about being on the internet (because ya’ll can be ferocious & feral lol), but yall have been so protective and caring- like best friends should be. :).
@@ladysha8026 I think you mean “reiterating”. While you’re here, please take 90 seconds to re-watch my disclaimer. Also, everyone- she’s upset she didn’t get the pinned comment because she disagrees with me, please go show her comment down below some love.
Although this was a horrible cruise, when Ms. Karen goes on a "real cruise" shes going to feel so spoiled. You guys did your best, dont let it consume you ladies.
Excellent vlog! Let’s talk about the editing 👏🏾 hats off to you! Very well detailed So sorry this cruise sucked for you all! Looks like y’all really tried to make the best of it! Well at least everything after this cruise, will only be up and better for Kristina’s mom lol
OMG this video is hilarious... I mean, I'm sorry uou ladies had to go through so much on your vacation, but watching one thing after the other, and your face, it's just great entertainment while I'm working from home. Hope your friend's mom gets to go on a better cruise soon, and keep us posted on how that one goes ; )
When people ask me about this cruise line, I always say you get what you pay for, so don't expect much. I'm glad you did this review to inform potential cruisers.
I went on this cruise for my honeymoon and also stayed on the island for a few days and I just wanna say this WAS NOT my experience at all. I also upgraded our experience with the drink package and fine dining experience. My husband and I enjoyed every moment would definitely do it again.
It’s the thought and intent that counts AND now Ms Karen can only go up from here in terms of cruising. Love love love watching you ladies and Vanessa’s vlogs. Sending yall love ❤🎉
51:00 100%!😂 You pay good money, you expect decent service, with some amount of organization. Momma Karen had nothing to compare it to, which was probably a plus for her experience, BUUUUUT I hope this is the beginning of many more vacations for Momma Karen!👏🏽 I want her to experience what awesome cruising is like!!!❤
Neicie, your thoughtfulness and caring concern is what I experience from you on the MAS first Group Cruise. You maintain your composure quite well and push through it! And shout out to Kristina for supporting you and Mama Karen of keeping good times alive !!! Much love , Auntie of the Seas ❤🤎
Cliff hanger & we need Part II!!!!! 😊 BTW ... When Mama Karen did her "First drink of the day" .. I darn near fell out of my CHAIR laughing!! So cute & so FUNNY!!!!!!!!!!!!!! And then the twerking in the elevator .... she made my day & we NEED more video's w/Mama Karen!! Hands DOWN 100%!!! Love all y'all too!!
Thank you for you honest feedback we really appreciate it. For the ones who say be appreciative for being able to go. My intake is: it’s called planning and so what if it takes you a year or two to pay it off everyone deserves to treat themselves. So enjoy y’all next cruise because I am, we are 38 days ways and I am so excited.
Yo i applaud mama Karen. That lady showed up to have a good time and she did. Love her. You guys did really good. I would've lost my sh!t...on camera! You guys held it together 👏🏾👏🏾👏🏾 Thanks for enduring this public service announcement for us. Always appreciate your content.
I am sorry you all went through that. I have always seen videos on TH-cam about the Margaritaville cruise line. And people always say in more words or less that the cruise is cheap and one should not expect that much. But I don't recall videos commenting about the Margaritaville customer service on the ship and over the phone. I work as an escalations rep for an insurance company. And your experience reminded me of the training videos we look at on what not to do. I hope you were able to get a resolution. I vote redo....Mama Karen deserves a Virgin Cruise.
Did you pick your own room? I always pick over the floor plans, and it would have been pretty obvious theres no balconies. I cruised on this same ship back when it was Costa Classica and they had no balconies whatsoever unless you're on a Grand Terrace Suite
No, we were not able to pick the cabin. The info on the website, as I showed several times in the video, stated very obviously that there would be a balcony.
Oooooh Gurrrl. We have only cruised Virgin Voyages and we are just gonna just stick to that cuz we scared lol. We love all the valuable information and fun you provide. Your channel is the best!😊
I appreciate the honest review. I have been deliberately avoiding this cruise line. I am so glad Karyn and Kristina had a great time and that is what was important. To be honest, the adversity may have made it more memorable and something you will all look back on and laugh 😊
I took this cruise the first of the year and yup… it’s that bad! Unless they’ve changed things, the only way to really get information is on the TV. It has the schedule and most of the other info you need to know. Weird that customer service didn’t tell you that. Get Ms. Karen on a 3-day Carnival cruise. She’ll have a much better time. I hope the rest of the journey turns out better!
I think you did a great job of navigating that entire first day with all the problems you had AND ended the day on a positive note . Ms Karen looked like she had a great time regardless and was chill and happy to leave you to sort it out . Well done 👏🏽.
When I voiced my concern Kristy clearly told me oh don’t worry, she will get everything straightened out because at one point I did feel bad My daughter spent extra money for a balcony and we didn’t get it.
The people in this comment section need a therapist couch! She is a VLOGGER, she does this so we dont have to! Say thank you and move on! Get a grip and stop projecting your issues onto this lady! Thank you Vynessa for showing me what not to do!❤❤❤❤❤
My first cruise with Virgin my room was on deck 13! We had a great room and a great time. ❤ We were close to the elevators and the stairs... easy commute to the Galley.
Great premiere. Omg. Of all the ppl I follow that sailed with them, you guys had the worst day 1. Looks like dinner, the show and Quest turned your evening around. Looking forward to the rest of this series. Bless your hearts for trying to make the best of it. 🤗🚢
QUEST was hilarious and it was so funny because all night Kristy kept saying “ mom wear the big bra the biggest one you brought!!!” and we would’ve had it off before the other team had she warned me to unbuckle some of the snaps first I had no idea what we were getting into
I loved this video..I was getting equally upset with you with the whole balcony issue. I'm glad you all didn't let that ruin your vacation. What ever happened with the balcony concern, after you docked? ?
my mother used to have a saying and i think it really fits this experiance and mamma karens future experiances for cruuising " let the failures come and go and only bright days will shine ahead"
20 cruises and its been on NCL Carnival and RC and the Captaon has always done the saftey horns. Done 3 this year alone. Is that a Margaritaville thing to not do it?
I actually love MAS. I cruised on Paradise when it was called Bahamas Paradise Cruise line, as well as MAS. I look forward to trying out Islander in September.
I’ve seen so many awful reviews on Margaritaville and now based on how you were treated I will absolutely never go on it and make sure I share your video with anyone who even thinks about it. Outrageous that they have literally no costumer service.
Great vlog. I’ve already made up my mind that I’m not wasting my time and money on this cruise but I always love watching people go on and make the best that they can out of it 😂💕
No wonder there's free refill on the extra extra large margaritas. Your definitely going to need each and everyone of them. I'm praying you all to make it back safe and sound😳🤦🏾♂️🙏
This ship is horrible. from the website doing a bait and switch, to the non customer service reps on the ship and in the call center. You did the best you could, and you’re right, everyone doesn’t have the same budget. However I want quality for what I spend my money on. We’ll see how long they keep afloat
Vacation Vibes this has to be the worst Cruise Ever and my Worst was Carnival Sunshine and Carnival Panorama. I had 6 cases against Panorama and 3 groups left on day 3 of a 7 day Cruise.
First, We love to see you and your partner in cruising together having fun. Secondly, thank you for sharing. Unfortunately, you had a rough day one. Hopefully, day 2 was better.
Your cabin reminds me of Motel 6. I pray that your friend receives a blessing and can take her mother on a better vacation. Im sure Ms. Karen was grateful. Its the thought that counts.
Couple things I want to point out, as I just took that cruise about three weeks after you did. First, as far as scanning the QR code to get the cruise schedule, that's something they should have told you when you were checking in at the terminal, as that's what happened with us when we checked in. Second, as far as the muster stations, they had us go straight to the muster stations as soon as we boarded, so we didn't even have time to put our stuff in our room before we did that. All they did was check off our room number and told us to watch the briefing on the TV. I would have preferred to toss my stuff before having to go to the muster station, so I wouldn't have to drag everything with me everywhere. That said, I completely missed the briefing, as my friend had turned the TV on as I was trying to get my camera set up, and the briefing had started to play as soon as he turned the TV on. Third, as far as the sign on the back of the door with information like outlets and stuff, I wonder if they just put a generic one in all the rooms. We didn't have an issue with finding the outlets as they were stated, although we weren't in a suite like you were. That said, more outlets would be nice. The only places we ate on the ship were the burger bar and the buffet. Overall, I wasn't too impressed with the food quality or the limited hours. You wake up at 01:00 AM in the morning and get hungry, you're more or less screwed.
1st time viewer. I must say that was a great Ad read. I partly always get a premium drink package to assure I get bottled water (with my premium drinks)
I have seen enough reviews to know I will NEVER cruise with them. Thanks for your honest review. I got a junior suite with balcony on Princess for that amount. They will never get my money.
I am a Veteran cruiser I think I have 52 under my belt. Just tried Princess for the first time and the service was top notch, the food the best I have ever eaten on any cruise. Only draw back it is an older crowd nothing for teenagers or family’s so you have to bring your own group to make it a fun time. It was a group of 6 of us. But the service, cleanliness and food was top tier. Put it on your bucket list.
Yeah it was Costa! You can still see the c on the top of the ship from what I’ve heard. That’s so crazy all these years they didn’t change the plugs even!! You would think it costs more to replace converters all the time
Im sorry yall didnt get what you paid for. When you showed your bill, I was surprised. Was that the 2 person total? Thats almost what my girl and I paid for a 7 day on the Carnival Jubilee!
First, 30 mins in, I love Mama Karyn. Second, Margaritaville at Sea has to be tagged! Customer service 0 stars. Do not recommend. For a travel vlogger to experience this (even though she didn’t make it known), imagine what other people who do not voice their pace gone through.
not sure where you are looking, but on two sites it says it's a picturesque window or port hole. But, I would naturally assume a suite has a balcony, honestly.
Sorry that the cruise didn’t go as expected for a bunch of reasons, but your outfits are always on point!!!! Also, not having free pizza late at night on a cruise should be a crime. lol. 😂
Thank you for a very informative view on "MARGARBAGEVILLE" I can visually see that everything you have commented on has been validated from the Walmart boxed food buffet, dirty shower with a used Vacuum holes for a hairdryer, shower curtain with poorly stain shower area and crappy customer service. This cruise was grossly overpriced!🥵
Even before they change the brand to Margaritaville they needed to stop calling this a cruise ship. This is at best a shuttle. Great video. Also I wish I had money to send to help yall give her a better cruise line experience. But again it’s not my money.
We understand budgets and all and I agree, Momma Karen did great and that was nice of her daughter to do that for her. It’s just I hate the way they did yall with the room etc., nonetheless, y’all had a good time & better days are coming for daughter & Momma Karen. Thank you too Sis for sharing despite the negative. Keep em coming, you always hit the nail on the head with your vlogs! 👍🏼❣️
Late to the party. I've seen the cruise vlogs about this cruise line that are bad. But this is the first one to make me angry. I would be just as upset (and attempting to be civil) as you were if I had to take time off work for this. Ooh girl. This was too much. You are much better than me. Much love to you, Kristina and Karyn. Looking forward to the watching the next video in this series! Been a lurker on your channel for a while now. Keep the Vybes comin'.
I love Vanessa with vacation vibes. I finally booked with virgin voyages because of your reviews! Waiting on you to drop dates for your group cruise …I don’t care the cruise line cause one thing about me is ima have a good time regardless! I only came to be positive! Great review!! 😊
When are you going on Virgin? My friends and I had an incredible time on a 5-night to Cozumel and Bimini in January. We decided 5 nights isn’t long enough so we booked an 8-night cruise for April 2025!
Look, I went on MAS last July and we beefed over the drink wrist bands because they charged us wrong and cheated us out of like 3 drinks. But agreed, the food in the dining room was surprisingly good. We had to order room service for late night eats but the chicken tenders and pizza were good, or I was drunk, regardless we were gonna have a good time. We will never go back on MAS but appreciated it for what it was. Thank you for your honesty, it’s your truth and that’s it! ❤❤
I recently just got back from this cruise . I Haven’t done a full review on it yet but in reguards to the schedule and all the little information about the cruise there was a person that gave a run down for everyone before they started boarding.. looking at your boarding process it seem like you maybe have missed it already being that you went straight on the boat after check in . They should have relayed the message to those that arrive later somehow though.. sorry your experience wasn’t the great !! 😩
We didn’t have a late boarding time. After coming back, I found out that we should have had so done do that during boarding. It just did not happen. There should still be literature in the cabin at a minimum.
I've heard nothing but awful things about this cruise line. Which is interesting because their resorts have been pretty nice. Hopefully they will have a fresh start with the Islander and it will redeem them and they will gut and start over on the Paradise.
Hi sis, it's always lovely to catch up your shenanigans.. sorry you were unfairly scammed but here's to hoping they do the right thing. The chapel seems like that cruise is at a permanent state of anticipating impending doom lol... glad you made the most of whatever that was for Miss Karen. X
Hi it’s mama Karyn ! first off let me say I thoroughly enjoyed my vacation and I appreciate so much that my daughter went out on a limb and convinced me to go on this trip. I had always wanted to meet up with her somewhere and go on a trip. So it was kind of like a little dream come true! with that being said meeting Miss Vynnessa was a wonderful blessing as you know how wonderful she is. Through the advice of one of my friends at home I had watched quite a few videos on cruises, not just Margaritaville! of course, I have watched all the Vlogs of the cruises that the girls have taken.
Bottom line I had a blast. It was wonderful !!!!! just like with life. Little things went wrong, but it was still amazing. Something I will remember and appreciate for the rest of my life!!!! Actually for me the worst part was those rocks, but you’ll have to watch next week and see!!
I'm glad you enjoyed spending time with your daughter and her friend ❤️ You looked like you were having a great time. When you said, " This is my first drink of the day" I knew you already knew what to expect and you rolled with it and had fun ❤️ The most important thing was spending quality time with the young ladies.
What’s up everyone. Kristina (former cruise hater and mama Karen’s daughter) here. Ok time for me to say my piece. I paid for MY mom to go on this vacation becuz she has NEVER been anywhere else but the city we grew up in. I did what I could! Financially this is what I could afford. The goal was here to get to the beach, make memories with her, and for her to have a good time. And that’s what happened, regardless of all the other BS that happened. So PLEASE stop coming for my friend Vynnessa!
I dont think anyone owes anyone a statement, it's well documented by many cruise vloggers that the ship is subpar compared to other, possibly more expensive lines. I think where the disconnect came, was that some felt bad for your mom hearing the service drama's and comparisons about how great things are on those more premium lines which could have subconsciously downgraded the vibe of her first cruise. I don't think that was anyones intention, I think like you said the goal was to go and take in the sights, make fun memories for your mom and afford it all which I'm sure is what you all did!
I think this cruise is just an exercise in tempering expectations and taking things for what they are worth, enjoying the drinks, social and party scene! Id definitely go for a weekend with the more lively of my family/friends or something and just have fun!
I like this channel, cant wait to see how the Margaritaville series ends!
I used to be the first to say “you get what you pay for”, but then you’re on a tight budget, but want to experience new things, you should be able to do just that and still have a great time. Your heart was in the right place, and Mom was grateful to have the opportunity to see/do something new. and your girl was trying hard to make your Moms trip the best experience possible. I was angry for you all at the way the ship looked and your room accommodations. Hopefully you are compensated a little for the bait and switch room.
I had a BLAST!!!! We made great memories and this was the most fun we’ve had together in YEARS!!!! Vynnessa was an absolute pleasure she was so full of info and just NICE !!! a large part of the videos that she made that we’re dealing with the phone calls and stuff was done out of my view. I love that. My daughter did this for me and I appreciate it very very very very much. Please don’t come at my daughter and my other daughter! Thank you
You are an amazing daughter for wanting to take your mom on a vacay! Comments need a changes in attitude deck! LOL
Just by the manner in which customer service handled your balcony situation deters me from EVER thinking about cruising with this company!!!
This was handled in a very UNPROFESSIONAL/CARELESS manner!
Thank you for this honest review!!!
please take mamma Karen on a PROPER cruise that woman deserves it!
We certainly will!
Hi best friends! Something I want to address and make clear as I keep receiving the same comment…
While I love Mama Karen and she’s awesome- I am not the one who paid for her travel. Kristina is her wonderful daughter that spent a decent amount of money for her to come on a small but meaningful trip. Please keep in mind that everyone has different budgets (especially when paying for more than one person to travel!) and while Karen DOES deserve a luxurious Virgin cruise, the timing, time off work, and budget was not in their favor for that. She was also thoroughly educated on this Cruiseline (shout out to her faves- Travel Spree!) so her expectations were managed.
As the seasoned cruiser, I did everything I could to make lemonade out of lemons for this wonderful woman and you’ll have to finish this vlog series to see if we could pull it off.
Thank you for lovin on her and being so sweet! She was nervous about being on the internet (because ya’ll can be ferocious & feral lol), but yall have been so protective and caring- like best friends should be. :).
You know what????? It is what it is… did you not say it was a Vacation vibes Cruise?????
@@ladysha8026I have never said that and I do not know what you’re talking about now.
All I’m saying is you are an experience cruiser. I’m going to keep generating this cruise is not for experience cruisers
@@ladysha8026 I think you mean “reiterating”. While you’re here, please take 90 seconds to re-watch my disclaimer.
Also, everyone- she’s upset she didn’t get the pinned comment because she disagrees with me, please go show her comment down below some love.
Mama Karen is the BEST!!! I love her attitude throughout everything!! ❤❤❤❤
Awww thank you so much wait till next week
Although this was a horrible cruise, when Ms. Karen goes on a "real cruise" shes going to feel so spoiled. You guys did your best, dont let it consume you ladies.
And I can’t wait for her next cruise!
That’s the spirit!
But it wasn’t horrible to me not at all
Excellent vlog! Let’s talk about the editing 👏🏾 hats off to you! Very well detailed So sorry this cruise sucked for you all! Looks like y’all really tried to make the best of it! Well at least everything after this cruise, will only be up and better for Kristina’s mom lol
Welllll thank you! This cruise tried me for my life!!!!! But it’s only up from here…. Right!?
I hated every minute of that cruise when I went on it in 2022. It was a cruise from hell. I couldn't wait to get off and never return.
I almost booked too, so glad I saw this. Thaaaank you! 😇
OMG this video is hilarious... I mean, I'm sorry uou ladies had to go through so much on your vacation, but watching one thing after the other, and your face, it's just great entertainment while I'm working from home. Hope your friend's mom gets to go on a better cruise soon, and keep us posted on how that one goes ; )
First time seeing you On TH-cam and I am a fan . Keep up the good work and I will be watching for more videos
When people ask me about this cruise line, I always say you get what you pay for, so don't expect much. I'm glad you did this review to inform potential cruisers.
Prayers to you and your back with the horrendous pullout bed & ‘suite’. Talk you for your honesty, I will happily choose another cruise 🚢 line.
You better than me and so calm. I would be disputing and cussing someone out. They are dead wrong for this.
🙃🙃 we’ll see what happens when I call “Maria the supervisor”
Thank you Vynessa for the honest feedback from this cruise! I personally appreciated the video and I love the transparency. Keep doing you babe! ❤❤
I went on this cruise for my honeymoon and also stayed on the island for a few days and I just wanna say this WAS NOT my experience at all. I also upgraded our experience with the drink package and fine dining experience. My husband and I enjoyed every moment would definitely do it again.
It’s the thought and intent that counts AND now Ms Karen can only go up from here in terms of cruising. Love love love watching you ladies and Vanessa’s vlogs. Sending yall love ❤🎉
51:00 100%!😂 You pay good money, you expect decent service, with some amount of organization. Momma Karen had nothing to compare it to, which was probably a plus for her experience, BUUUUUT I hope this is the beginning of many more vacations for Momma Karen!👏🏽 I want her to experience what awesome cruising is like!!!❤
Neicie, your thoughtfulness and caring concern is what I experience from you on the MAS first Group
Cruise. You maintain your composure quite well and push through it!
And shout out to Kristina for supporting you and Mama Karen of keeping good times alive !!!
Much love ,
Auntie of the Seas
❤🤎
Awwww thank you Auntie ❤️❤️🥹
Cliff hanger & we need Part II!!!!! 😊 BTW ... When Mama Karen did her "First drink of the day" .. I darn near fell out of my CHAIR laughing!! So cute & so FUNNY!!!!!!!!!!!!!! And then the twerking in the elevator .... she made my day & we NEED more video's w/Mama Karen!! Hands DOWN 100%!!! Love all y'all too!!
Thank you for you honest feedback we really appreciate it. For the ones who say be appreciative for being able to go. My intake is: it’s called planning and so what if it takes you a year or two to pay it off everyone deserves to treat themselves. So enjoy y’all next cruise because I am, we are 38 days ways and I am so excited.
I went on this cruise last year in January for my 27th bday and it was great, no complaints! I feel awful for Mama Karen!!
Yo i applaud mama Karen. That lady showed up to have a good time and she did. Love her.
You guys did really good. I would've lost my sh!t...on camera! You guys held it together 👏🏾👏🏾👏🏾
Thanks for enduring this public service announcement for us. Always appreciate your content.
I am sorry you all went through that. I have always seen videos on TH-cam about the Margaritaville cruise line. And people always say in more words or less that the cruise is cheap and one should not expect that much. But I don't recall videos commenting about the Margaritaville customer service on the ship and over the phone. I work as an escalations rep for an insurance company. And your experience reminded me of the training videos we look at on what not to do. I hope you were able to get a resolution. I vote redo....Mama Karen deserves a Virgin Cruise.
Thank you!
Did you pick your own room? I always pick over the floor plans, and it would have been pretty obvious theres no balconies. I cruised on this same ship back when it was Costa Classica and they had no balconies whatsoever unless you're on a Grand Terrace Suite
No, we were not able to pick the cabin. The info on the website, as I showed several times in the video, stated very obviously that there would be a balcony.
Ms. Karen redeeming all Karens with her smile and positive attitude despite the challenges.
Bless you I tell everyone my name is Karyn, but I’m not the witchy kind lol actually, I spell my name with a Y instead of an E
So many vloggers speak ill of this cruise line thanks for the warning! Looking to cruise will never cruise with them!
Oooooh Gurrrl. We have only cruised Virgin Voyages and we are just gonna just stick to that cuz we scared lol. We love all the valuable information and fun you provide. Your channel is the best!😊
Thank you! You’re safe with VV!
Virgin is amazing. My best friend convinced me to try a Carnival cruise in August and I’m nervous that I’m going to hate it compared to Virgin.
I appreciate the honest review. I have been deliberately avoiding this cruise line. I am so glad Karyn and Kristina had a great time and that is what was important. To be honest, the adversity may have made it more memorable and something you will all look back on and laugh 😊
Great video and excellent attitude in dealing with the foolishness! Bravo👏🏿👏🏿👏🏿👏🏿
I took this cruise the first of the year and yup… it’s that bad! Unless they’ve changed things, the only way to really get information is on the TV. It has the schedule and most of the other info you need to know. Weird that customer service didn’t tell you that. Get Ms. Karen on a 3-day Carnival cruise. She’ll have a much better time. I hope the rest of the journey turns out better!
I think you did a great job of navigating that entire first day with all the problems you had AND ended the day on a positive note . Ms Karen looked like she had a great time regardless and was chill and happy to leave you to sort it out . Well done 👏🏽.
Thank you ❤️
When I voiced my concern Kristy clearly told me oh don’t worry, she will get everything straightened out because at one point I did feel bad My daughter spent extra money for a balcony and we didn’t get it.
The people in this comment section need a therapist couch! She is a VLOGGER, she does this so we dont have to! Say thank you and move on! Get a grip and stop projecting your issues onto this lady! Thank you Vynessa for showing me what not to do!❤❤❤❤❤
My first cruise with Virgin my room was on deck 13! We had a great room and a great time. ❤ We were close to the elevators and the stairs... easy commute to the Galley.
Same here!
Great premiere. Omg. Of all the ppl I follow that sailed with them, you guys had the worst day 1. Looks like dinner, the show and Quest turned your evening around. Looking forward to the rest of this series. Bless your hearts for trying to make the best of it. 🤗🚢
We def did try our best to turn it around!
QUEST was hilarious and it was so funny because all night Kristy kept saying “ mom wear the big bra the biggest one you brought!!!” and we would’ve had it off before the other team had she warned me to unbuckle some of the snaps first I had no idea what we were getting into
I loved this video..I was getting equally upset with you with the whole balcony issue. I'm glad you all didn't let that ruin your vacation. What ever happened with the balcony concern, after you docked? ?
This sails out of my city and I refuse to waste my money on it. Can't wait to watch this video! I know you're going to be so honest but hilarious.
would you try the islander? being that is bigger and more up to date
Probably not.
my mother used to have a saying and i think it really fits this experiance and mamma karens future experiances for cruuising " let the failures come and go and only bright days will shine ahead"
Some things were not exactly what the girls expected but the trip was definitely not a failure
The UNSOLVED MYSTERIES Soundtrack was right on time 😅😂
It was The Hunger Games, but it was definitely on comedic timing
Quite agree with not sharing buffet utensils...we always glove our serving-hand in the buffet.
I hope momma Karen gets to go on another cruise, on Carnival, RC, or Virgin to have the time of her life.
The smell at the buffet was chitterlings
Ohhhhhhh
You handled that very well and kept your cool💕 I need to learn patience like you girl 😩
Just wait to see if I maintain patience next week 🙃
I'm glad you guys made the best of your first day despite some setbacks ❤
We sure did
Wow! So Sorry about your awful experience. Thanks for the honest review, it is appreciated.
You’re welcome. Always coming through authentically!
20 cruises and its been on NCL Carnival and RC and the Captaon has always done the saftey horns. Done 3 this year alone. Is that a Margaritaville thing to not do it?
Also thank you for this I was considering trying that cruise. I won't now. Lol
I actually love MAS. I cruised on Paradise when it was called Bahamas Paradise Cruise line, as well as MAS. I look forward to trying out Islander in September.
This thumbnail though! Lol 😆 can't wait to watch!
I’ve seen so many awful reviews on Margaritaville and now based on how you were treated I will absolutely never go on it and make sure I share your video with anyone who even thinks about it. Outrageous that they have literally no costumer service.
Exactly!! I can deal with a few things, but NOT bad customer service!
Great vlog. I’ve already made up my mind that I’m not wasting my time and money on this cruise but I always love watching people go on and make the best that they can out of it 😂💕
Glad you enjoyed it! lol
Y'all making lemonade outta those lemons!! Ok I love your outfits, especially Mama Karen's! Can you give us a 'fits video and where you got it?
Wellll thank you! I’ll see what I can do!
I'm going in my 1st solo cruise in a few months.
ok Update, after watching your experience with customer service, I FULLY UNDERSTOOD!!! Thank you for the warning.
Oh yes ma’am!!! Definitely give the vlog a full watch! ☺️
No wonder there's free refill on the extra extra large margaritas. Your definitely going to need each and everyone of them. I'm praying you all to make it back safe and sound😳🤦🏾♂️🙏
I don’t think I’ll be doing my Margaritaville. Thank you for this video and thanks for enlightening me.💁🏽♀️
This ship is horrible. from the website doing a bait and switch, to the non customer service reps on the ship and in the call center. You did the best you could, and you’re right, everyone doesn’t have the same budget. However I want quality for what I spend my money on. We’ll see how long they keep afloat
i see that Kristina is a seasoned vet now. Enjoy!
this is why ur my fav cruise vlogger 😭 ur vlogs r too funny and this one was hilarious 😄
Those people that say those things ,1 never been cruising, 2 a ship should never have a mildew or mold smell in or outside dinning,.
that's some shady customer service but i'm no stranger to that type of businesses. Gas lighting is real.
Vacation Vibes this has to be the worst Cruise Ever and my Worst was Carnival Sunshine and Carnival Panorama. I had 6 cases against Panorama and 3 groups left on day 3 of a 7 day Cruise.
Im thinking about Panorama for next year, its bad?
First, We love to see you and your partner in cruising together having fun. Secondly, thank you for sharing. Unfortunately, you had a rough day one. Hopefully, day 2 was better.
Your cabin reminds me of Motel 6. I pray that your friend receives a blessing and can take her mother on a better vacation. Im sure Ms. Karen was grateful. Its the thought that counts.
lol, yes… big motel vibes! And thank you! Ms. Karen will get on her groove back soon!
Couple things I want to point out, as I just took that cruise about three weeks after you did. First, as far as scanning the QR code to get the cruise schedule, that's something they should have told you when you were checking in at the terminal, as that's what happened with us when we checked in. Second, as far as the muster stations, they had us go straight to the muster stations as soon as we boarded, so we didn't even have time to put our stuff in our room before we did that. All they did was check off our room number and told us to watch the briefing on the TV. I would have preferred to toss my stuff before having to go to the muster station, so I wouldn't have to drag everything with me everywhere. That said, I completely missed the briefing, as my friend had turned the TV on as I was trying to get my camera set up, and the briefing had started to play as soon as he turned the TV on. Third, as far as the sign on the back of the door with information like outlets and stuff, I wonder if they just put a generic one in all the rooms. We didn't have an issue with finding the outlets as they were stated, although we weren't in a suite like you were. That said, more outlets would be nice. The only places we ate on the ship were the burger bar and the buffet. Overall, I wasn't too impressed with the food quality or the limited hours. You wake up at 01:00 AM in the morning and get hungry, you're more or less screwed.
A suite without a balcony? I'm guessing this is a ship they took from the graveyard and refurbished it, a little.
Cruise industry is not for everyone.
Hello Bnk of Amer, I would like to dispute some charges please.......
1st time viewer. I must say that was a great Ad read. I partly always get a premium drink package to assure I get bottled water (with my premium drinks)
Thank you, unfortunately MAS does not offer that.
Never, the less great vlog !
@vacationvibesofficial I don't like that they don't let you pre-purchase water bottles for you room or let you bring a case on
New sub. Thanks for the info 💪🏿💯
I have seen enough reviews to know I will NEVER cruise with them. Thanks for your honest review. I got a junior suite with balcony on Princess for that amount. They will never get my money.
Wow! I’ll happily try Princess instead!
I am a Veteran cruiser I think I have 52 under my belt. Just tried Princess for the first time and the service was top notch, the food the best I have ever eaten on any cruise. Only draw back it is an older crowd nothing for teenagers or family’s so you have to bring your own group to make it a fun time. It was a group of 6 of us. But the service, cleanliness and food was top tier. Put it on your bucket list.
Yeah it was Costa! You can still see the c on the top of the ship from what I’ve heard. That’s so crazy all these years they didn’t change the plugs even!! You would think it costs more to replace converters all the time
It is so crazy the lack of changes! The elevators even still talk in Italian lol.
Im sorry yall didnt get what you paid for. When you showed your bill, I was surprised. Was that the 2 person total? Thats almost what my girl and I paid for a 7 day on the Carnival Jubilee!
First, 30 mins in, I love Mama Karyn.
Second, Margaritaville at Sea has to be tagged! Customer service 0 stars. Do not recommend.
For a travel vlogger to experience this (even though she didn’t make it known), imagine what other people who do not voice their pace gone through.
I feel so bad this was Ms Karen’s first cruise. She definitely needs a re-do!
What! Did they charge you extra?
i'm worried about my Islander cruise now...
Islander looks a lot nicer. Vlogs are out now.
So awesome, I enjoyed watching 😊
not sure where you are looking, but on two sites it says it's a picturesque window or port hole. But, I would naturally assume a suite has a balcony, honestly.
I put an entire screen recording of what was presented on the website. I’m sure it’s fixed now.
Sorry that the cruise didn’t go as expected for a bunch of reasons, but your outfits are always on point!!!! Also, not having free pizza late at night on a cruise should be a crime. lol. 😂
Yes! Somebody call 911!
We're trying to do the steward's job?
Did anybody take a thc cart with no problems?
Thank you for a very informative view on "MARGARBAGEVILLE" I can visually see that everything you have commented on has been validated from the Walmart boxed food buffet, dirty shower with a used Vacuum holes for a hairdryer, shower curtain with poorly stain shower area and crappy customer service. This cruise was grossly overpriced!🥵
Super overpriced!
Even before they change the brand to Margaritaville they needed to stop calling this a cruise ship. This is at best a shuttle. Great video. Also I wish I had money to send to help yall give her a better cruise line experience. But again it’s not my money.
this video was gold. your pain our gain i guess 😂 love uuuu
We understand budgets and all and I agree, Momma Karen did great and that was nice of her daughter to do that for her. It’s just I hate the way they did yall with the room etc., nonetheless, y’all had a good time & better days are coming for daughter & Momma Karen. Thank you too Sis for sharing despite the negative. Keep em coming, you always hit the nail on the head with your vlogs! 👍🏼❣️
Thank you darlingggg! I’ll always bring yall the realness!
excited for part 2!!
You're a good friend for going through all that. So disappointing!
Late to the party. I've seen the cruise vlogs about this cruise line that are bad. But this is the first one to make me angry. I would be just as upset (and attempting to be civil) as you were if I had to take time off work for this. Ooh girl. This was too much. You are much better than me. Much love to you, Kristina and Karyn. Looking forward to the watching the next video in this series! Been a lurker on your channel for a while now. Keep the Vybes comin'.
I love Vanessa with vacation vibes. I finally booked with virgin voyages because of your reviews! Waiting on you to drop dates for your group cruise …I don’t care the cruise line cause one thing about me is ima have a good time regardless! I only came to be positive! Great review!! 😊
When are you going on Virgin? My friends and I had an incredible time on a 5-night to Cozumel and Bimini in January. We decided 5 nights isn’t long enough so we booked an 8-night cruise for April 2025!
They lied on the website.
Absolutely!
Nah bruh. That day wasn't Cino de mayo. It was April Fool's day on you young ladies all day all.😳🤯😅
😂😂😂
I wanted a Helicopter to pick me up on day 3 of a 7 day Carnival Panorama cruise.
Long as everyone enjoyed that’s all that matter y’all will laugh at this looking back
Yes, it’s about the good memories!
Look, I went on MAS last July and we beefed over the drink wrist bands because they charged us wrong and cheated us out of like 3 drinks. But agreed, the food in the dining room was surprisingly good. We had to order room service for late night eats but the chicken tenders and pizza were good, or I was drunk, regardless we were gonna have a good time. We will never go back on MAS but appreciated it for what it was. Thank you for your honesty, it’s your truth and that’s it! ❤❤
Did mama Karen like the cruise?
Girl, why would you take someone on their first cruise on the number 1 rated worse cruise company? You should’ve taken her to Carnival or something
I recently just got back from this cruise . I Haven’t done a full review on it yet but in reguards to the schedule and all the little information about the cruise there was a person that gave a run down for everyone before they started boarding.. looking at your boarding process it seem like you maybe have missed it already being that you went straight on the boat after check in . They should have relayed the message to those that arrive later somehow though.. sorry your experience wasn’t the great !! 😩
We didn’t have a late boarding time. After coming back, I found out that we should have had so done do that during boarding. It just did not happen. There should still be literature in the cabin at a minimum.
Go see the Captain! To the top of command...
I've heard nothing but awful things about this cruise line. Which is interesting because their resorts have been pretty nice. Hopefully they will have a fresh start with the Islander and it will redeem them and they will gut and start over on the Paradise.
Maybe they will get a rest start with the islander, but right now it being priced similar to carnival… I don’t see the point.
Hi sis, it's always lovely to catch up your shenanigans.. sorry you were unfairly scammed but here's to hoping they do the right thing.
The chapel seems like that cruise is at a permanent state of anticipating impending doom lol... glad you made the most of whatever that was for Miss Karen. X