That's the reason I quit my last job...horrible boss!!😱 And she was the director of nursing at a retirement home!! I felt bad leaving my residents, but the boss screwed me over one too many times!!
I’ve never experienced more adult, butthurt rage until I quit a job in a right to work state. Fucking republican crybaby’s can’t manage a business so it should go under. That’s capitalism, isn’t it? Can’t compete? Then come struggle with the rest of us.
Because instead of hiring managers that can manage a business the officers hire managers that are easily managed. A manager implies the ability to think on their own and that could deviate from the Company Plan and Codes. Heaven forbid.
This is a capitalistic society. Of course companies are going to chase money, either for their shareholders or the CEOs. This is the system we want, because It has lots of good things. But don't forget that it has drawbacks, and this is one.
Last year our company was millions of dollars behind on orders and worried about losing customers, so they had the office guys come down and work production on the off shift thinking we could make up the difference faster. In the machine shop where I work they quickly learned that they weren't going to be gaining much of anything because they had no idea how complicated things are. Most of the office guys I set up machines for and gave detailed instructions to ended up leaving after an hour because they didn't want to screw up a whole production run. That's fair. They realized they were out of their depth and did the right thing. I just hope they learned a lesson about how difficult it is on the shop floor and that they need to be understanding and give us the time it actually takes to get things right.
Hopefully they had a better appreciation for what you guys on the floor go through, but not only that, hopefully before making decisions that affect all of you guys down there they were a little more cognizant of how it might affect you, and made better decisions. I mean, isn’t that the goal of having other people stand in other peoples shoes to learn some thing? I really think that’s a great idea and if I had a company I would insist that everybody spend time in every job even if it was just shadowing them to watch and see how things are done. What makes their job hard and what could make it easier? How to keep employees, happy and productive, it really isn’t that hard people wanna work and people want to do a good job most of them.
All these shows do is pull the wool over the masses eyes. They are making it look like they care and are doing something while nothing changes except people's perception of corporations. These big shots are to do what the board directors and shareholders (both positions can be held by same person) have instructed regardless of what their own morals tells them. It's why psychopaths are the best for today's corporate leaders.
Calling total B.S. on this one. I can't speak for Home Depot but Lowes is one of the best companies in the country to work for. That's a fact. Ask the majority of the employees.
@viking956 I worked at lowes for 13 years....most people I know have worked there for more than 20 years....my daughter has been there for 4 or 5 years......
@viking956 in the last 30 years lowes has changed...when I first went there it was a great job....went down hill from there to point I see real problems from both customer and employee side.. I have spent hours in Lowes from Phoenix to Maine, Fla to Plattsburg , Rochester, Minn. To Rochester n.y. was thinking of moving so while traveling I stopped in to check out stores . And I saw many sliding ...some faster than others...district managers made a big difference.
Ohh no supervisors that don't help... I'm not shocked at all every business is the same. Highest paid don't work and lowest paid does more then they should
The problem stem from how the hierarchies are set up. Graduates go straight from university in to management roles without being taught the basics of the industry 🤦
Rotations and being in the departments should be really a thing. But it is also not very useful that certain people are hired and trained and take a certain role, usually those between first level of management and the workers. So already at middle management, numbers are pushed to juniors who decide that supervisors just need to "take charge" and "get the numbers". At this point, human communication breaks down and well, Top management is usually shielded from the problems. In consulting, we often asked top management to go and talk to the floor. If they are not a certain "Type", this would change things FAST, usually. If they were of the "type", then no matter what we did, we usually gave up the consulting gig. There would be no changes ever with them. We did once see a CEO fired by the mother company though, which was quite surprising, exactly for reasons like this.
I watched my company go downhill on a greased slide when it was sold. Quality suffered dramatically, staff was cut to below skeleton crew numbers, our workload doubled, and they even cut our pay rates & stopped our profit sharing and holiday bonuses. When I spoke up, I was told “Don’t worry Jim, your job is secure!” I told them “That’s great, but I don’t want it anymore.” and put in my notice. Best decision ever, and it even helped my family life more than I could have hoped for. If you’re in a shyt job, and can get out of it, DO IT..
Every job that I quit was because of a boss, whether it was because of stuff like she said, making promises they never planned to keep or sexual harassment. 😢
The false promises one gets me every time. The principle alone is enough for me to quit on the spot. I'm a man of my word and i refuse to be around people who lack integrity.
It's for white castle frozen foods .. watch the full clip and just like any part owner he threw the girl in this clip under the bus with the supervisor Brenda and let Brenda look him In the eyes and lie to him on shit he saw with his own eyes in his office and asked the girl to.just basically get a long and work together and the superv6woth the I'll be watching . He did a 360. It's his pocket he's lining n showed like warehouses that's what counts .. not her concearns she's replaceable is basically what I got from the end at the office .
@@ttyngordon agreed. Half of them don't even know the jobs the people actually do because they have never done it. Every CEO should take a course trying each job b4 they get their life setting sit & shit & make $ job.
There’s a reason that he, as CEO, didn’t know this was an issue. Because CEO’s don’t work. They do nothing but thrive off the backs of labourers. How do you run a company and not know what goes on day to day? By NOT being involved and NOT paying attention.
Every employer needs to talk to their long-term employees, the ones that have stayed, in an honest and candid manner. Honestly, the best thing to do is take them out for something to eat or a coffee away from the place of employment to get an honest conversation where they don't feel penalized and they can look at you in the face more like a peer almost then as an employee. They're going to tell you where your cracks are. The biggest thing you can do is LISTEN to them. If they've stayed all this time and there's a downturn either in product, policies, management, or profit, they'll know WHERE your cracks are. All you have to do is actually listen to them and implement strategy based off their comments. 😉
Good on her, she's been there a long time, so she's not looking for anything, but showing concern for the business and she's unhappy, she deserves a raise and a bonus 😊
Every single ounce of trouble at workplace starts with management. Sweeping problems under the rug to keep it from the boss only makes things worse for every other employee including the manager with a broom
I have a feeling it’s pretty much like this everywhere. I just told my boss I am going on a “ medical leave”. I didn’t know how to tell him that he is an abusive bipolar pos and that people don’t like working with/for him. The energy @ work was so toxic that it was literally making me sick.
Who can visit corporate and tell them what we are trying to do with hours cut and an impossible amount of work to get done and they made a billion dollars last year. Asking for a friend.
CEO’s have realized that they can lower their standards, decrease product quality, operate with fewer workers, and and still raise prices and pocket the difference.
Often the realities of day to day operations are lost on upper management. Their decisions are made almost exclusively by looking at numbers on paper. But they won't get in the trenches and examine the factors that affect those numbers. Lower end workers, especially long term ones, can be an incredibly valuable resource for information. But egos get in the way, and top brass seldom bothers to interact with them.
And if you see the longer version. He let the supervisor brenda i think itvwas lie to his face about everything.. and put this girl under the bus n to agree to work together hed be watching. It's white castle frozen burgers. I lost all respect for him as he did a 360 from this clip. You know the supervisor with the smug look made her life hell after she knew she could lie to his face . Watch the long version
I can't stand these undercover bosses who don't listen to the real workers they listen to the supervisor. He's a peice of crap undercover boss because he really doesn't care about their real worker. He doesn't deserve to own a company with employees
@Marilyn Ferrell I was disgusted . Every time I see any of the clips making him look so concerned.. I cringe . I'm only one person but I'll not buy or go to white castle again . Just because of how he did
How do the "bosses" really think what's going on?!?!? I mean they literally pay everyone the least the can and expect happy workers. People takes those factory jobs because it's the only way to feed their kids.
Many businesses have Cameras all over the place that you may not realize. So many of these are able to be seen. But secondary to that, Undercover Boss is probably filmed after the fact, so yes they know the cameraman is there filming. point is many owns are unaware of why things are happening that affect their bottom line .
Long ago when I worked for a cold call type call center the company required the managers to get on the phones and do what we do; for a certain amount of hours per month.
My workplace gets visits from the CEO of our company. My managers just snow them all the time. My managers are afraid to lose their jobs so they don't back up their employees anymore. The further you are away from the home office, the more the company doesn't care about their people. Efficiency was a blessing in the old days and now efficiency has become a curse. Majority of my managers are lazy and don't fire lazy workers. Efficient workers get 5x more work. We are not appreciated. My manager says, "what appreciation do you need, you have a job and a paycheck, that's all the appreciation you need!"
So if you know this .. just relax if they like lazy people ... Be lazy. At your income you probably find a job in no time. But those managers? I really doubt that
@@LezgoBrandon depends how big the company is. If its a fairly big sized company then we can't expect him to be knowing about everything going on in every department. That's what the managers are for, and they failed him and the employees. If its a small company then yeah, maybe he should've known about it
@@Walshy94 wake up from your brainwashed state buddy you can’t say it’s not the CEOs fault he’s literally the one with all the control and the dude literally was at that facility and chose to not take her advice he ended up going to her supervisor and telling them everything she said making her life harder while nothing changed
This clip is very telling that CEO doesn't really care or doesn't want to care - "It was hard for me to listen". And all he was thinking is how he can't rebuttal what she's saying instead of thinking how he can improve things. Awful.
@@FourOneNineOneFourOne Dude, you literally took that waaaaay out of context. He very clearly said it was hard to step back and listen WITHOUT STEPPING IN AND ADDRSSSING HER CONCERNS RIGHT AWAY. You're intentionally leaving out important context just to craft a false narrative. Do better.
I have a very close friend who had to job hop between 3 places until she landed a job that wasn't a toxic management hell pit. On the day she was hired for her last job her boss spent the entire training session telling her how useless and lazy all her coworkers were and how he was hoping she wouldn't be just like them... He also never gave her that wage he promised her after she completed her training, but he wondered why everyone kept quitting. I swear, it's a lot worse these days...
That's the thing that's so amazing about this show. It allows bosses to get a better (broader) perspective. Bosses these days are far too insulated and out of touch.
Jobs have been so hard to come by all my life because of managers and supervisors on power trips my personality didn't work with them they wanted respect but never returned respect to employees. I worked for a insurance company office job the supervisor bullied me for 19 months making things up she the first person I ever let drive me to sickness I took 2 weeks sick leave went back she started again. I finally quit. I was a hard worker but gave up. This supervisor is no longer they finally caught up to her she just a pee on now she was sent to a course how to treat people. But Karma caught up to her in long run. Company didn't want to pay her out she there 21 years they paid me out instead 1 year cheaper.
I worked at a place where the CEO made a decision about a component for one of our products (each one of these components cost about $12,000), our engineers told him was not feasible. He told them to make it work. It didn't. It cost the company $100 million. To make our finished product we had to purchase the component from a competitor. The debacle led to massive layoffs, plant shutdowns, loss of market share, and a diminished reputation. The CEO was forced to resign, but walked away with a $16 million golden parachute.
I have worked in places where certain employees came late to work every day.They try and do as little as they can. If you mention it to them they get angry and aggressive.They always try and borrow money and if you lend it to them you will probably never get the money back. I lent someone 50 dollars. After about 8 months I confronted him about the money. He said Why you sweat me bro.I never saw the money. He was finally fired for sleeping in a chain on his shift.He said that he was fired because the President of the company was racist. It is unreal.
An old coworker of mine got in trouble for legit slacking off and sexual harassment. He played the race card. But see...he was white. The big hats, all white American. Our four American managers, 2 white, one white/black, one white/Asian. Who could he really blame on racism? As a black guy, that bothered me. A lazy, incompetent employee playing the card only after he no longer benefits from stealing hours.
That is the norm alright every were that I worked the lazy idiots kissed ass and did nothing but got paid. The hard workers had to pickup the slack and when you were done the supervisor saw it like a challenge and gave more work with less time. BS all over the place.
Amen to that! Happened to me a month or two ago since covid is taken it upon myself to learn a new job where I work the posting for the job finally came up (it's in house) and they ask me to apply.....someone else I work with had the interview before me got it on the spot, why? Because she sucked upto them and they literally told me this in my feedback that and they said they know her. Lucky for me she really bad at the new job to the point they actually apologised to me lol
Being tough enough to listen. That my man, has spoken well for you. The people actually doing the work. They. Well just listen to her .best enlightenment he could get. Don't need an outside consultant. Your people know. And they did not quit. They stayed with it 🙏🙏💙💙♥️♥️🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🌎
We need this where I work... Becuse they ignore alot of the problem, and they are about to have a major massive labor shortage. All becuse they treat us like robots.
Watch the longer version. He threw this girl under the bus when they were called into the office and let the supervisor lie straight to his face.. even on the things he saw with his own eyes. And asked if they'd get along and work together he'd be watching. It made me literally sick to my stomach . He sits in his office n is a part owner of white castle. He gets to go outbof sight out of mind and return to his life . Obviously it didn't concern him like he makes it sound. Seriously watch the long version . He's a as my grandma would say a real bullshitter
I worked for MDOT (Mississippi dept of transportation) and had a supervisor just like this woman described, except worse. He would sleep in his office, and one time we got called out to a emergency job, and the supervisor had to run a piece of heavy equipment to finish the job. When we got back to our office, he proceeded to chew us all out for “allowing the boss to work and not coming up to take over”. Dude you sleep, sit in your air conditioned truck watching us work everyday. One of my co workers sent in pictures of him asleep in his office, to the headquarters in Jackson MS…nothing happened and he got to retire the next year with full benefits. Government (tax payer) dollars at work yall.
Maybe he didn't "get" to retire. Perhaps he was forced to retire. And do you really want workplaces getting to decide to give people LESS benefits when they retire because someone believes that person didn't work hard enough?
One reason businesses go bad is because the bosses do not value those loyal employees who have been there and plan to stay unless they are forced out. I have seen way too many loyal and hard-working employees forced out by new bosses who don't care about the business and are usually gone within a year after doing as much damage as possible.
The “problem” has gotten exactly where it is because of him, and he admits that it’s difficult for him to listen. Obviously. He could’ve asked, “What do you mean?” Or, “What two things would you do to improve it?” Or, “Why not just work somewhere else? Why stay?” Super vague questions that only SHE can decide how to answer.
Best line I got from a "boss", who was brought in as part of government had been privatised and was on five times my salary was ' Don't give me your problems just solutions '
LISTENING TO THIS WOMEN ,YOU CAN SEE HER HONESTY SHE IS TELLING YOU THE PROBLEM......THERE ARE NO CONCERNS AND ISSUES TO ADRESS SHE JUST TOLD YOU THE ""PROBLEM "" THATS WHAT YOU HAVE TO ADDRESS!!!
People at the top, hire the people they want to run the company, they ultimately know and want the way things are. They(owners) will push crap onto the workers right up to the point of breaking, then push a tiny bit more as time goes. Revolution is needed. People quit and won't work anymore.
He means it was hard to not automatically start dismissing what she said by making excuses and covering for the managment team he picked. Amazing how much you hear when you don't put walls up. The real problems can be addressed.
Most businesses suck to work for it’s like slowly dying. I’ve done hard work but refuse to end up like some of these construction workers for the 30 year guys who let the job beat them down in every way. I’d rather live in my car work part time save up for a year and have 20 k in the bank. If u can work full time for a year and live in ur car and limit expenses you will be set up good
See I did that for two years and the only reason why I couldn’t keep doing it is because I was sleeping in a small sports car barely big enough to stretch legs in , and the two jobs that I had was really limiting my sleep so I ended up doing a lot of damage to my health that way as well
Proud to work for a family owned business that is world wide and a powerhouse for all the right reasons. Prev company I worked for... the fam sold it off and once it was globally corporate and no long in house, in fam... it was a completely diff mindset. Commodity providing instead of customer centered.
And people would Der why people don't want to work for companies that use them as cattle workers. More and more pressures and responsibilities are put on workers with no compensation. I cleaned at a hospital for 3 years. The amount they expected you to do was ridiculous. I had 200 chairs to wipe down as just a small part of my job. I had 20 bathroo.s to clean, the pharmacy to clean, the Cafe to clean. Then I could do about 20 Dr's offices and exam rooms. I had 3 staircases to sweep and mop. Plus the lobby and entryway to vacuum and mop. I had Dr's lounges to clean and let me tell you I have never seen more of a mess than from Dr's. They never seemed to find the garbage can and all their garbage was beside it. Once they had boxes of donoughts with sprinkles. OMG. Sprinkles everywhere and stepped on and ground into the floor. Kindergartens were neater
Wow, what a hard terrible job you had. Where I live the nursing homes are so understaffed that people don't want to work there and the rooms were dirty every time I visited my friend in three different nursing homes for physical medical rehab. We saw the same big bug on the windowsill for three days. The garbage wasn't emptied, the nurses and doctors left messes behind them. Old food was left on trays all day in the patients' rooms. They need to hire more housekeeping staff. They have too much to do.
@@surgeryjenny6288 yes it was not the most pleasant. There were many more things about it I could have said. That's terrible about your friends conditions. The state inspectors should be notified. I have worked as a CNA in nursing homes and they are way understaffed and underpaid. I now have worked at a group home for the past 4 years.. I love working with people. We have 4 lovely residents but still we have to cut the grass, shovel snow, take care of the vehicle and home.
I like Undercover Boss. They are folks who care about the business, the people that work for them, and their customers. These are those who know their business' will fail if they don't care. Too bad you don't have your own channel.
I did see this series and her supervisor was always taking off and not helping out. But this boss was nice and kept the supervisor he should have let her go. She getting paid to do a supervisors job she should do it. At one of his other companies he went and visit the supervisor did a lot of the work and helped whenever she could. 🤷🏽♀️
A retail store I worked in had a big hat come in because she thought the store's employees were all just lazy and not willing to work hard. Well, she heard from myself, the newest in the bunch with only a year and some change in, a few employees and a supervisor with 10+ years exp, and one with 20 years under her belt - who broke down upon hearing how I felt considering she's been proud of what the store WAS but not what it is now. Big hat still thought we were lazy and unwilling. Let her take an overnight shift. Disappeared 3 hours in just to be found in the break room bawling. What we do every night without tear shed, she hysterically bitched about in only 3 hours. The privilege!
Another crappy boss. Taking in the money and sitting back oblivious to what their workers are having to deal with in the workplace. I have no respect for some of these bosses. When they finally listen they act like thet have gone above and beyond. This should be a standard procedure to ensure their workers are treated daily. Profitnis all they care about.
You mean people don't want to break their back for low pay? Shocking. And yea, 16 a hour to bust ass all day is shit wage. Double that, pay 32/hour and see how people act on the clock. They earning good money they better act right.
People don't quit jobs, they quit bosses.
That's the reason I quit my last job...horrible boss!!😱 And she was the director of nursing at a retirement home!! I felt bad leaving my residents, but the boss screwed me over one too many times!!
💯🤣
THOSE words are so true.
Wrong 😂
I’ve never experienced more adult, butthurt rage until I quit a job in a right to work state.
Fucking republican crybaby’s can’t manage a business so it should go under. That’s capitalism, isn’t it? Can’t compete? Then come struggle with the rest of us.
The people that have been doing the job for many years have a much better understanding than the overpaid pencil-pushers upstairs in the office.
Not according to the overpaid pencil pushers in the office
@@rhondasherrill8788 Shocking
I worked for a supermarket chain and exactly the same just went down hill year after year
Because instead of hiring managers that can manage a business the officers hire managers that are easily managed. A manager implies the ability to think on their own and that could deviate from the Company Plan and Codes. Heaven forbid.
Greed kills most companies that don’t have a monopoly on service or product. This guy knows why company is failing.
This is a capitalistic society. Of course companies are going to chase money, either for their shareholders or the CEOs. This is the system we want, because It has lots of good things. But don't forget that it has drawbacks, and this is one.
All jobs are getting like that these days 😢
Yes they are.
@@idonotknowanynamesI think all managers are victim blaming nowadays, thank you for bringing that to light in such well thought manner
@@raisin8051 how's the consumer the victim? Gtfoh. You don't even know what you're talking about.
It's about the quantity not quality that way it breaks and they can sell you the new model next year for more money
Nature's law of 20/80.... cant avoid it
Last year our company was millions of dollars behind on orders and worried about losing customers, so they had the office guys come down and work production on the off shift thinking we could make up the difference faster. In the machine shop where I work they quickly learned that they weren't going to be gaining much of anything because they had no idea how complicated things are. Most of the office guys I set up machines for and gave detailed instructions to ended up leaving after an hour because they didn't want to screw up a whole production run. That's fair. They realized they were out of their depth and did the right thing. I just hope they learned a lesson about how difficult it is on the shop floor and that they need to be understanding and give us the time it actually takes to get things right.
Hopefully they had a better appreciation for what you guys on the floor go through, but not only that, hopefully before making decisions that affect all of you guys down there they were a little more cognizant of how it might affect you, and made better decisions. I mean, isn’t that the goal of having other people stand in other peoples shoes to learn some thing? I really think that’s a great idea and if I had a company I would insist that everybody spend time in every job even if it was just shadowing them to watch and see how things are done. What makes their job hard and what could make it easier? How to keep employees, happy and productive, it really isn’t that hard people wanna work and people want to do a good job most of them.
This is everywhere. If I had a dime for every time they asked for suggestions, or concerns and then got lip service after, I could retire.
Amen.
Exactly.
Lowes and home depot could both use an undercover boss to check out whats going on.
All these shows do is pull the wool over the masses eyes. They are making it look like they care and are doing something while nothing changes except people's perception of corporations. These big shots are to do what the board directors and shareholders (both positions can be held by same person) have instructed regardless of what their own morals tells them. It's why psychopaths are the best for today's corporate leaders.
Calling total B.S. on this one. I can't speak for Home Depot but Lowes is one of the best companies in the country to work for. That's a fact. Ask the majority of the employees.
@viking956 I worked at lowes for 13 years....most people I know have worked there for more than 20 years....my daughter has been there for 4 or 5 years......
@viking956 ps....you want a list of problems ...almost all big box stores fall into same ....
@viking956 in the last 30 years lowes has changed...when I first went there it was a great job....went down hill from there to point I see real problems from both customer and employee side..
I have spent hours in Lowes from Phoenix to Maine, Fla to Plattsburg , Rochester, Minn. To Rochester n.y. was thinking of moving so while traveling I stopped in to check out stores . And I saw many sliding ...some faster than others...district managers made a big difference.
Ohh no supervisors that don't help... I'm not shocked at all every business is the same. Highest paid don't work and lowest paid does more then they should
The problem stem from how the hierarchies are set up. Graduates go straight from university in to management roles without being taught the basics of the industry 🤦
Yeap
Facts
Rotations and being in the departments should be really a thing. But it is also not very useful that certain people are hired and trained and take a certain role, usually those between first level of management and the workers. So already at middle management, numbers are pushed to juniors who decide that supervisors just need to "take charge" and "get the numbers". At this point, human communication breaks down and well, Top management is usually shielded from the problems. In consulting, we often asked top management to go and talk to the floor.
If they are not a certain "Type", this would change things FAST, usually. If they were of the "type", then no matter what we did, we usually gave up the consulting gig. There would be no changes ever with them. We did once see a CEO fired by the mother company though, which was quite surprising, exactly for reasons like this.
I watched my company go downhill on a greased slide when it was sold.
Quality suffered dramatically, staff was cut to below skeleton crew numbers, our workload doubled, and they even cut our pay rates & stopped our profit sharing and holiday bonuses.
When I spoke up, I was told “Don’t worry Jim, your job is secure!”
I told them “That’s great, but I don’t want it anymore.” and put in my notice.
Best decision ever, and it even helped my family life more than I could have hoped for.
If you’re in a shyt job, and can get out of it, DO IT..
Every job that I quit was because of a boss, whether it was because of stuff like she said, making promises they never planned to keep or sexual harassment. 😢
The false promises one gets me every time. The principle alone is enough for me to quit on the spot. I'm a man of my word and i refuse to be around people who lack integrity.
@@nicksshitbro same
Sounds like every warehouse
It's for white castle frozen foods .. watch the full clip and just like any part owner he threw the girl in this clip under the bus with the supervisor Brenda and let Brenda look him In the eyes and lie to him on shit he saw with his own eyes in his office and asked the girl to.just basically get a long and work together and the superv6woth the I'll be watching . He did a 360. It's his pocket he's lining n showed like warehouses that's what counts .. not her concearns she's replaceable is basically what I got from the end at the office .
I did not watch this episode but it sounds disappointing
When workers are treated fairly, they will work their best…
It's too bad that my work place doesnt get a visit from the ceo
CEOs need to actually do the work otherwise they lose sight of just how they are actually making their money.
@@ttyngordon agreed. Half of them don't even know the jobs the people actually do because they have never done it. Every CEO should take a course trying each job b4 they get their life setting sit & shit & make $ job.
Even if they did they wouldn't listen....
Ceos don't give a shit unless they are losing money on their bonuses
There’s a reason that he, as CEO, didn’t know this was an issue. Because CEO’s don’t work. They do nothing but thrive off the backs of labourers. How do you run a company and not know what goes on day to day? By NOT being involved and NOT paying attention.
Every employer needs to talk to their long-term employees, the ones that have stayed, in an honest and candid manner. Honestly, the best thing to do is take them out for something to eat or a coffee away from the place of employment to get an honest conversation where they don't feel penalized and they can look at you in the face more like a peer almost then as an employee. They're going to tell you where your cracks are. The biggest thing you can do is LISTEN to them. If they've stayed all this time and there's a downturn either in product, policies, management, or profit, they'll know WHERE your cracks are. All you have to do is actually listen to them and implement strategy based off their comments. 😉
Hands down , best comment on this thread.
Good on her, she's been there a long time, so she's not looking for anything, but showing concern for the business and she's unhappy, she deserves a raise and a bonus 😊
Every single ounce of trouble at workplace starts with management. Sweeping problems under the rug to keep it from the boss only makes things worse for every other employee including the manager with a broom
This is why some people prefer to work from home - managers and upper management. They know nothing and don't want to know - just micro manage.
I have a feeling it’s pretty much like this everywhere. I just told my boss I am going on a “ medical leave”. I didn’t know how to tell him that he is an abusive bipolar pos and that people don’t like working with/for him. The energy @ work was so toxic that it was literally making me sick.
‘Address her concerns’ = Make excuses for myself and shift all blame.
Probably, but it's still an assumption. Why agree to be on the show just to air your dirty laundry without attempting to fix the problem 😊
Address supervisors address the quality See the process be part of it…. Then u see
Every company does this when it grows out of the hands of the family that started it.
Who can visit corporate and tell them what we are trying to do with hours cut and an impossible amount of work to get done and they made a billion dollars last year. Asking for a friend.
I feel you sister. Work harder so others don’t have to!!!!
poor management is the #1 killer of a business. It's almost never the employee that does the actual work.
99% of my former supervisors were like this, and then they don't want you to have any communication with the higherups. This is a big red flag
He's really thinking about his bottom line. He doesn't care who is picking up the slack as long it doesn't interfere with his profits!
CEO’s have realized that they can lower their standards, decrease product quality, operate with fewer workers, and and still raise prices and pocket the difference.
Often the realities of day to day operations are lost on upper management.
Their decisions are made almost exclusively by looking at numbers on paper. But they won't get in the trenches and examine the factors that affect those numbers.
Lower end workers, especially long term ones, can be an incredibly valuable resource for information. But egos get in the way, and top brass seldom bothers to interact with them.
And if you see the longer version. He let the supervisor brenda i think itvwas lie to his face about everything.. and put this girl under the bus n to agree to work together hed be watching. It's white castle frozen burgers. I lost all respect for him as he did a 360 from this clip. You know the supervisor with the smug look made her life hell after she knew she could lie to his face . Watch the long version
I can't stand these undercover bosses who don't listen to the real workers they listen to the supervisor. He's a peice of crap undercover boss because he really doesn't care about their real worker. He doesn't deserve to own a company with employees
@Marilyn Ferrell I was disgusted . Every time I see any of the clips making him look so concerned.. I cringe . I'm only one person but I'll not buy or go to white castle again . Just because of how he did
That's so fucked up. This lady seems to really care about the job. Good people always get the shit
@@jellysqueem I agree 110%
th-cam.com/video/D8QDTGPmBO0/w-d-xo.html
You will never see the CEO of Walmart on this show. LOL
How do the "bosses" really think what's going on?!?!? I mean they literally pay everyone the least the can and expect happy workers. People takes those factory jobs because it's the only way to feed their kids.
Camera man: Im not here
Many businesses have Cameras all over the place that you may not realize. So many of these are able to be seen. But secondary to that, Undercover Boss is probably filmed after the fact, so yes they know the cameraman is there filming.
point is many owns are unaware of why things are happening that affect their bottom line .
Long ago when I worked for a cold call type call center the company required the managers to get on the phones and do what we do; for a certain amount of hours per month.
My workplace gets visits from the CEO of our company. My managers just snow them all the time. My managers are afraid to lose their jobs so they don't back up their employees anymore. The further you are away from the home office, the more the company doesn't care about their people. Efficiency was a blessing in the old days and now efficiency has become a curse. Majority of my managers are lazy and don't fire lazy workers. Efficient workers get 5x more work. We are not appreciated. My manager says, "what appreciation do you need, you have a job and a paycheck, that's all the appreciation you need!"
Hope their boss tells them that the next time they're looking for a promotion and they think they've earned it and want some appreciation
Respond with "Why do you get Bonus's?"
Same happens at my workplace
So if you know this .. just relax if they like lazy people ... Be lazy. At your income you probably find a job in no time. But those managers? I really doubt that
@@cwehermans8325 some people ain't built to be a lazy worker though
If the CEO of my company ever did that I'd be fired the next day. LoL! 😂
and he's the one who let conditions get like that
Can't really blame him. It's the managers and supervisors that have failed here
@@Walshy94 oh he is definitely to blame. He was playing stupid. He knew exactly what she was talking bout. Typical corporate bullchit
@@LezgoBrandon depends how big the company is. If its a fairly big sized company then we can't expect him to be knowing about everything going on in every department. That's what the managers are for, and they failed him and the employees. If its a small company then yeah, maybe he should've known about it
@@Walshy94 wake up from your brainwashed state buddy you can’t say it’s not the CEOs fault he’s literally the one with all the control and the dude literally was at that facility and chose to not take her advice he ended up going to her supervisor and telling them everything she said making her life harder while nothing changed
Yeah and the boss didn’t do a damn thing about it
I haven't seen that episode, but the CEO was in mid episode and still undercover. I think it's unfair to say that he didn't do a damn thing about it.
@@jlpack62 You haven't watched the episode but you think the commenter is being unfair... wow
@@jakes658the internet in a nutshell
This clip is very telling that CEO doesn't really care or doesn't want to care - "It was hard for me to listen". And all he was thinking is how he can't rebuttal what she's saying instead of thinking how he can improve things. Awful.
@@FourOneNineOneFourOne Dude, you literally took that waaaaay out of context.
He very clearly said it was hard to step back and listen WITHOUT STEPPING IN AND ADDRSSSING HER CONCERNS RIGHT AWAY.
You're intentionally leaving out important context just to craft a false narrative. Do better.
The invisible cameraman strikes again.
They know the camera a there but they have a cover story.
I have a very close friend who had to job hop between 3 places until she landed a job that wasn't a toxic management hell pit. On the day she was hired for her last job her boss spent the entire training session telling her how useless and lazy all her coworkers were and how he was hoping she wouldn't be just like them... He also never gave her that wage he promised her after she completed her training, but he wondered why everyone kept quitting.
I swear, it's a lot worse these days...
It sucks being at work these days
How could you not know it was
undercover boss
That's the thing that's so amazing about this show. It allows bosses to get a better (broader) perspective. Bosses these days are far too insulated and out of touch.
Listening to your workers is how we get better as a whole.
Jobs have been so hard to come by all my life because of managers and supervisors on power trips my personality didn't work with them they wanted respect but never returned respect to employees. I worked for a insurance company office job the supervisor bullied me for 19 months making things up she the first person I ever let drive me to sickness I took 2 weeks sick leave went back she started again. I finally quit. I was a hard worker but gave up. This supervisor is no longer they finally caught up to her she just a pee on now she was sent to a course how to treat people. But Karma caught up to her in long run. Company didn't want to pay her out she there 21 years they paid me out instead 1 year cheaper.
God bless her
I worked at a place where the CEO made a decision about a component for one of our products (each one of these components cost about $12,000), our engineers told him was not feasible. He told them to make it work. It didn't. It cost the company $100 million. To make our finished product we had to purchase the component from a competitor. The debacle led to massive layoffs, plant shutdowns, loss of market share, and a diminished reputation. The CEO was forced to resign, but walked away with a $16 million golden parachute.
I have worked in places where certain employees came late to work every day.They try and do as little as they can. If you mention it to them they get angry and aggressive.They always try and borrow money and if you lend it to them you will probably never get the money back. I lent someone 50 dollars. After about 8 months I confronted him about the money. He said Why you sweat me bro.I never saw the money. He was finally fired for sleeping in a chain on his shift.He said that he was fired because the President of the company was racist. It is unreal.
An old coworker of mine got in trouble for legit slacking off and sexual harassment. He played the race card. But see...he was white. The big hats, all white American. Our four American managers, 2 white, one white/black, one white/Asian. Who could he really blame on racism? As a black guy, that bothered me. A lazy, incompetent employee playing the card only after he no longer benefits from stealing hours.
Hopefully she'll get a raise calling his attention to the problems!
Sounds like most of America, that's why we're going broke.
Good! That let them sink in, instead of the boss speaking off the cuff. Hope everything took a turn to the positive.
That is the norm alright every were that I worked the lazy idiots kissed ass and did nothing but got paid. The hard workers had to pickup the slack and when you were done the supervisor saw it like a challenge and gave more work with less time. BS all over the place.
Amen to that!
Happened to me a month or two ago since covid is taken it upon myself to learn a new job where I work the posting for the job finally came up (it's in house) and they ask me to apply.....someone else I work with had the interview before me got it on the spot, why? Because she sucked upto them and they literally told me this in my feedback that and they said they know her.
Lucky for me she really bad at the new job to the point they actually apologised to me lol
Management at factories is pretty much worthless from my experience.
Being tough enough to listen. That my man, has spoken well for you. The people actually doing the work. They. Well just listen to her .best enlightenment he could get. Don't need an outside consultant. Your people know. And they did not quit. They stayed with it 🙏🙏💙💙♥️♥️🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🌎
They ought to do this with public schools and all the crap teachers are expected to put up with so they don't end up on their principals' *hit list.
She just described almost every job I've ever worked at over time.
Glad that you did do something about it. Supervisors should be warned or fired then.
It’s all about the money especially the profit margin.
We need this where I work...
Becuse they ignore alot of the problem, and they are about to have a major massive labor shortage.
All becuse they treat us like robots.
Watch the longer version. He threw this girl under the bus when they were called into the office and let the supervisor lie straight to his face.. even on the things he saw with his own eyes. And asked if they'd get along and work together he'd be watching. It made me literally sick to my stomach . He sits in his office n is a part owner of white castle. He gets to go outbof sight out of mind and return to his life . Obviously it didn't concern him like he makes it sound. Seriously watch the long version . He's a as my grandma would say a real bullshitter
@@addiesadornationsThe most successful CEOs are expert bullshitters. 😂
I worked for MDOT (Mississippi dept of transportation) and had a supervisor just like this woman described, except worse. He would sleep in his office, and one time we got called out to a emergency job, and the supervisor had to run a piece of heavy equipment to finish the job. When we got back to our office, he proceeded to chew us all out for “allowing the boss to work and not coming up to take over”. Dude you sleep, sit in your air conditioned truck watching us work everyday. One of my co workers sent in pictures of him asleep in his office, to the headquarters in Jackson MS…nothing happened and he got to retire the next year with full benefits. Government (tax payer) dollars at work yall.
Maybe he didn't "get" to retire. Perhaps he was forced to retire.
And do you really want workplaces getting to decide to give people LESS benefits when they retire because someone believes that person didn't work hard enough?
And after that, nothing changed
One reason businesses go bad is because the bosses do not value those loyal employees who have been there and plan to stay unless they are forced out. I have seen way too many loyal and hard-working employees forced out by new bosses who don't care about the business and are usually gone within a year after doing as much damage as possible.
Good employees are to be appreciated cuz I'm sure many know by now how it is out there. 💜
The bosses are the ones who don't care anymore
Only took him 8 years to leave the castle and go out into the kingdom to see what was really going on… better late than never 🤦🏻♂️
Where I work after a meeting like that it's off to company paid long lunches & the same-old (for the most part)
This guy doesn't want anybody rocking the boat if you have good workers look after them that's what makes your business a success 🤑🤑🤑🇬🇧🇺🇲🌹
Sounds like the last job I had. CEO'S have no clue what's going on in their company until they talk to the employees.
The “problem” has gotten exactly where it is because of him, and he admits that it’s difficult for him to listen. Obviously.
He could’ve asked, “What do you mean?”
Or, “What two things would you do to improve it?”
Or, “Why not just work somewhere else? Why stay?”
Super vague questions that only SHE can decide how to answer.
How many of us work under "supervisers/management who dont pull their weight but take all the glory?
Best line I got from a "boss", who was brought in as part of government had been privatised and was on five times my salary was ' Don't give me your problems just solutions '
Looks like she knew who he was at that point.
I love watching these people pretend they don't know the trainee is the company owner. They all make sure to tell the new hire all their grievances.
LISTENING TO THIS WOMEN ,YOU CAN SEE HER HONESTY SHE IS TELLING YOU THE PROBLEM......THERE ARE NO CONCERNS AND ISSUES TO ADRESS SHE JUST TOLD YOU THE ""PROBLEM "" THATS WHAT YOU HAVE TO ADDRESS!!!
They all know that's the boss
Get rid of supervisors. Go with shift leads based on shift employees input and output.
Always listen to your employee especially those who actually work instead of talk and bullshit all day long.
Product quality is a huge issue.
If supervisors don't help, they are the main problem.
I agree with her. The top bosses sit in their office on their cell phones. Offer no help in my department at all
That lady REALLY needs a day off where she can take an insanely long nap.
She has longevity on the job. He should listen and follow up on what she told him. This costs him financially, so he should look into it.
The way he said ok was telling
People at the top, hire the people they want to run the company, they ultimately know and want the way things are. They(owners) will push crap onto the workers right up to the point of breaking, then push a tiny bit more as time goes. Revolution is needed. People quit and won't work anymore.
8 years.. she should be a supervisor by now.
She's now the new District Manager.
He means it was hard to not automatically start dismissing what she said by making excuses and covering for the managment team he picked. Amazing how much you hear when you don't put walls up. The real problems can be addressed.
Most businesses suck to work for it’s like slowly dying. I’ve done hard work but refuse to end up like some of these construction workers for the 30 year guys who let the job beat them down in every way. I’d rather live in my car work part time save up for a year and have 20 k in the bank. If u can work full time for a year and live in ur car and limit expenses you will be set up good
See I did that for two years and the only reason why I couldn’t keep doing it is because I was sleeping in a small sports car barely big enough to stretch legs in , and the two jobs that I had was really limiting my sleep so I ended up doing a lot of damage to my health that way as well
typical at most big companies. You ask questions at meetings and next meeting they answer. we're working on it.
Proud to work for a family owned business that is world wide and a powerhouse for all the right reasons. Prev company I worked for... the fam sold it off and once it was globally corporate and no long in house, in fam... it was a completely diff mindset. Commodity providing instead of customer centered.
And people would Der why people don't want to work for companies that use them as cattle workers. More and more pressures and responsibilities are put on workers with no compensation. I cleaned at a hospital for 3 years. The amount they expected you to do was ridiculous. I had 200 chairs to wipe down as just a small part of my job. I had 20 bathroo.s to clean, the pharmacy to clean, the Cafe to clean. Then I could do about 20 Dr's offices and exam rooms. I had 3 staircases to sweep and mop. Plus the lobby and entryway to vacuum and mop. I had Dr's lounges to clean and let me tell you I have never seen more of a mess than from Dr's. They never seemed to find the garbage can and all their garbage was beside it. Once they had boxes of donoughts with sprinkles. OMG. Sprinkles everywhere and stepped on and ground into the floor. Kindergartens were neater
Wow, what a hard terrible job you had. Where I live the nursing homes are so understaffed that people don't want to work there and the rooms were dirty every time I visited my friend in three different nursing homes for physical medical rehab. We saw the same big bug on the windowsill for three days. The garbage wasn't emptied, the nurses and doctors left messes behind them. Old food was left on trays all day in the patients' rooms. They need to hire more housekeeping staff. They have too much to do.
@@surgeryjenny6288 yes it was not the most pleasant. There were many more things about it I could have said. That's terrible about your friends conditions. The state inspectors should be notified. I have worked as a CNA in nursing homes and they are way understaffed and underpaid. I now have worked at a group home for the past 4 years.. I love working with people. We have 4 lovely residents but still we have to cut the grass, shovel snow, take care of the vehicle and home.
I think it's Undercover Boss is fake as hell. How is this woman not noticing a camera in her face and not asking why.
I like Undercover Boss. They are folks who care about the business, the people that work for them, and their customers. These are those who know their business' will fail if they don't care.
Too bad you don't have your own channel.
I did see this series and her supervisor was always taking off and not helping out. But this boss was nice and kept the supervisor he should have let her go. She getting paid to do a supervisors job she should do it. At one of his other companies he went and visit the supervisor did a lot of the work and helped whenever she could. 🤷🏽♀️
A retail store I worked in had a big hat come in because she thought the store's employees were all just lazy and not willing to work hard. Well, she heard from myself, the newest in the bunch with only a year and some change in, a few employees and a supervisor with 10+ years exp, and one with 20 years under her belt - who broke down upon hearing how I felt considering she's been proud of what the store WAS but not what it is now. Big hat still thought we were lazy and unwilling. Let her take an overnight shift. Disappeared 3 hours in just to be found in the break room bawling. What we do every night without tear shed, she hysterically bitched about in only 3 hours. The privilege!
Some times the one complaining is the real problem. Supervisors job description is in their title.
Another crappy boss. Taking in the money and sitting back oblivious to what their workers are having to deal with in the workplace. I have no respect for some of these bosses.
When they finally listen they act like thet have gone above and beyond. This should be a standard procedure to ensure their workers are treated daily. Profitnis all they care about.
Taking a step back and listening is for arrogant ceo's indeed a problem and will always be a problem. Narcissistic is a problem that can be addressed.
What company was this?
Any workplace is only as good as it's management. If management suck, so does the business...
This attitude and atmosphere is happening more and more.
Even bosses these days need to here it from all companys dont matter
You mean people don't want to break their back for low pay? Shocking. And yea, 16 a hour to bust ass all day is shit wage. Double that, pay 32/hour and see how people act on the clock. They earning good money they better act right.