I once had a client tell me she was emotional and 'that's just the way I am!' I told her she wasn't that way, but became emotional because it served her in some way. She denied that for the rest of the session and then opened the next session by telling me that I had been right. I almost thought I had lost a client, but instead I helped her to gain an insight.
I said to her, you want things easy as a menu in a restaurant, don't you? Why do people serve you there with a smile? Because I am paying them. Ok, what would be your 'pay' on this regard? ...Angry as it could be but it worked...
I once had a client tell me she was emotional and 'that's just the way I am!' I told her she wasn't that way, but became emotional because it served her in some way. She denied that for the rest of the session and then opened the next session by telling me that I had been right. I almost thought I had lost a client, but instead I helped her to gain an insight.
Powerful!
I said to her, you want things easy as a menu in a restaurant, don't you? Why do people serve you there with a smile? Because I am paying them. Ok, what would be your 'pay' on this regard? ...Angry as it could be but it worked...