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In this video while creating SR reported priority vs inherited priority which one we need choose?
SR reported priority is a priority of service request as determined by person making the request, while inherited priority is a priority of the service request as determined by the service desk agent.
Full Course here:www.udemy.com/course/the-ultimate-guide-to-ibm-maximo-workflow/learn/lecture/42353568#overview
In this video while creating SR reported priority vs inherited priority which one we need choose?
SR reported priority is a priority of service request as determined by person making the request,
while inherited priority is a priority of the service request as determined by the service desk agent.
Full Course here:
www.udemy.com/course/the-ultimate-guide-to-ibm-maximo-workflow/learn/lecture/42353568#overview