Mastering Licensing Board Investigations: How to Respond to an Investigation or Patient Complaint

Frier Levitt attorneys Guillermo Beades and Alan Blankstein present a complimentary webinar series, “Mastering Licensing Board Investigations: Essential Knowledge and Strategies for Healthcare Providers.” This 3-part webinar series is specifically tailored for medical professionals, including physicians, nurses, and other healthcare providers, who want to understand the intricacies of Licensing Board investigations and learn how to effectively handle them.
In "Part 2: How to Respond to an Investigation or Patient Complaint," Guillermo and Alan discuss that how you respond to an investigation or patient complaint is equally as important as the substance of the response, and that providers should be aware of common pitfalls when communicating with the Board to minimize any potential for discipline.
Viewers of this webinar will learn:
(1) How to triage a letter from the Board
(2) The Dos and Don’ts of responding to a patient complaint
(3)How to minimize the possibility of public discipline