How Walmart Is Betting Big On Stores To Catch Amazon In E-commerce
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- เผยแพร่เมื่อ 4 มิ.ย. 2024
- Walmart employs more people than any other company in the world and is the country’s largest grocer. But when it comes to e-commerce, Amazon is the clear leader, with 39.5% of the market share compared to Walmart’s 7%. Now Walmart has ambitious new plans, and new leadership, to try and catch up. CNBC got an exclusive interview with Walmart’s new e-commerce chief Tom Ward to hear how it plans to leverage its 4,700+ U.S. stores to entice sellers to Walmart and speed up local delivery. Because 90% of Americans live within 10 miles of a Walmart, using stores as micro-fulfillment centers is helping Walmart expand programs like drone delivery and InHome delivery straight into customer refrigerators.
00:00 -- Intro
02:03 -- Playing catch-up
05:47 -- Selling on Walmart vs. Amazon
09:25 -- In-store and grocery advantage
12:34 -- Speeding up delivery
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How Walmart Is Betting Big On Stores To Catch Amazon In E-commerce
It’s good that Amazon has major e-commerce competition
Has competition but not yet a major competitor
This isn't going to work for Walmart because the main people go to Walmart stores is to look at the fat people's butt cracks
@@RicePho I like the distinction , great point
Only reason I shop at Walmart is bc I hate Jeff Bezos
I fully agree. Having 2 major players in this space is great
I would gladly shop online with Walmart if all they sold were products available in their stores. I don’t like having to sift through thousands of third party items and gamble if they will fall apart at first use.
Plus the delivery process can be confusing. One order we recently placed was broken in to four shipments to Washington state.. One from Indiana, two separate ones from Nevada, and the balance was delivered by some person in their own vehicle - they left a bunch of items in bags on the porch. Everything arrived OK. It just seemed inefficient. A tough way to turn a profit.
@@toma5153 That's what they do here where I live. It's always a gamble.
You can filter to only show items sold my walmart. It should be like that by default imo cuz I have to do that every time I shop on there
So true well said.
@@toma5153 Yes!
Walmart needs to work on their website more than anything! It's a functionless calamity that was suppose to be addressed years ago by partnering with Google. Until then I'll gladly pay the extra money on Amazon.
I liked when walmart online first launched, there were no upsells. Very clean checkout process. Amazon has tons of things you got to carefully unselect to get your actually free shipping.
The user experience on their site hurts.
!!!THIS!!!
Yeah, the site navigation is the primary reason I don't like Walmart. And with groceries my cart ends up with some items for in store pickup, some qualify for store delivery and then a few will only be 1,2,3 day shipping.
Are we gonna catch And we capture Amazon we will be in the one that they can’t mess with no more
I rediscovered Walmart (and other stores) during the height of the pandemic when Amazon couldn't reliably keep essentials in stock. Also Amazon isn't necessarily the cheapest anymore, *especially* for groceries and household items. And they're not always the fastest either. I don't have a membership with Walmart but sometimes my orders come next day.
Very true, I'm using walmart plus and may have to drop Amazon.
I wish I could do that but Walmart does not ship to me I’ll just have to shop in stores.
For those who don’t know, Walmart has a third party delivery service. Only grocery pickup makes up the largest part of any Walmart’s revenue.
If you work at Walmart you’ll notice “OGP” is the best funded, and most prioritized department in the store. That’s because Walmarts business model is built around that specific department.
When I left Walmart as a marketing manager (July 2022) they were testing and implementing its own delivery service similar to Walmart. Expect to see Walmart delivery associates in the next year or two.
What walmart thinks I want: More janky third party sellers and needless subscription programs.
What I actually want: free shipping that shows up when I'm actually at home.
*beep*beep*beep* Tracking...tracking...tracking. HOME! Convenience and privacy, opposites don't always attract.
Walmart will deliver your stuff at your preffered time window...I know I deliver for them full tume
@@showsomekindnessppl6405 Says the guy who can't even spell time..
@@showsomekindnessppl6405 Nicely played.
Lmao free shipping is a scam included in the item price
IF Walmart was really smart, they would include a Sam's Club membership when you get Walmart +
Walmart , makes this man the board of director
They wouldn't do this. They'd lose millions of dollars on membership dues. It would make sense for them to do a discount though. Rather than $45 for Sam's, and $99 for Walmart+, they could easily make it $119.
No because Sam’s Club is not part of the largest strategy 🙄
No that would be stupid.
same price? wrong move. Have a sam wal membership and then a "discounted" version of just the single membership.
These are also two of the worst companies to work for maybe of all time as far as retail is concerned. They're also two of the wealthiest companies of all time and they both refused to pay their employees a living wage
yes
Sorry, but if you think their competitors or local Mom & Pop's are paying any better, you would mistaken.
@@brocklanders6969 great you're making my point even stronger.
We need unions across the board.
don't cry
Walmart made $152Bn in revenue and $14Bn in profit in 2021. Their margin is < 10%. A wage increase all across the board will devastate the company to the point of driving them out of business. IMO either take the pay or move into a different proffesion
If Walmart improved their website, they could grow their online sales several percent. Walmart needs more cutting edge modern online managers.
I hate market sellers, that is what turns me off from them. So annoying, drop shippers.
@@MS-st1zb amazon does the same
It's very true. Now that Walmart has Walmart+, I have been spending more at Walmart because it's cheaper, quicker, and easier. To be fair, I have always grocery shopped at Walmart, but the pandemic put a hamper on that. The fact that I can get stuff faster than Amazon without the price increase AND get groceries at the best price (Let's be real, Walmart is still top dog when it comes to affordable groceries, and we all know things on Amazon are 3x-4x+ times more expensive than items at Walmart and Target.). I get groceries once a week now and I don't have to go to the store. I've ordered things to be shipped from Walmart and got them within hours. One thing I dislike is they put a cap on the tip amount. Those of us that are not physically able to do shopping are super appreciative of our shopper and delivery person.
In the Houston area Walmart is more expensive on most items
Is it Walmart that puts the cap on the tip? I do door dash and we use to get really low tips delivering for Walmart. It has changed because none of us were taking their orders. It's costing way to much with gas and inflation to deliver, they should never cap tips on drivers. You are such a great person wanting to help your drivers. You will always be Blessed for giving like that. 🙏
@@angelsmith888 Hey, it's 100% Walmart app putting a cap on the tips. The max is $100, it shows it in red "Tip amount cannot exceed $100.00" and being that I am a generous tipper and that bothers me. I complained to them once about it when they asked how my online shopping experience was. For some, tipping $100+ is insane but not to me. Like you said, inflation and gas are expensive. You also must be careful when ordering because it auto selects the lowest amount for tip which will be like $10 on some orders but it's almost not designed for you to even SEE it. You can go back to adjust the tip but at that point you didn't even realize it tipped that low. Thank you, I appreciate the delivery people and what they do. It's not easy work and I am forever grateful that I am able to be able to help others that are helping me.
@@davecullum9631 Probably cheaper for me because I live on the west coast, where everything is super overpriced.
@@chanelf.4934 that's why I stopped doing deliveries for Walmart and I'm only doing Safeway. We don't have a cap on tips there so I make hundreds in tips some days. I have the best catering bags that's cost hundreds of dollars to transport food in and I also have two ice chests for drinks and cold food. I live to give and help others every day, it's the only way 🙏😁
I was a >10 year employee at a Walmart store. AARP once recommended employment at Walmart. My experience was not typical, I once saw and heard the store manager tell his co-managers as he pointed at me I want him out of this store. Two weeks later all those co-managers where gone. Another two weeks there was a different store manager and a few months later I was no longer employed there. Store management tends to be abusive.
So short sale?👾
Bruh, that could just be typical of your manager or the people you work with. You know it doesn't mean this is what Walmart preaches at head office.
@@farzana6676 maybe so, in those 10 years If one of my co-workers transferred to another store after a couple months I would go there and ask them and 95% it was yes. Work there if you want to but you and the world would be better of if you joined the peace corp.
@@farzana6676 Oh I forgot head office, a couple times I heard telephone conferences with head office and management. Professional don’t talk to there subordinates like they do. A lot of money is involved and the act like everyone is in high school.
You know during your performance discussions they will have two to four members of management in the room for the discussion. You get no warning that there will be a discussion at that time, day, week, month, or year.
I saw them,,,, sorry I’ve got better things to do today.
@@sixoffive I was Walmart Transportation, so I got to see and interact with management at many stores. Some managers are "special" and others are the nicest people you could ever meet. A good manager makes all the difference in the world. Sorry you went through that.
Is this the new norm in advertising? Clearly, this video is an advertisement disguised as an informational. W+ event starts tomorrow and CNBC drops this today.
Exactly!
CNBC has been for sale for a long time. All of CNBC's cable investment shows are just shilling for corporations. It is purely a propaganda channel with a few bit of useful truth sprinkled in to keep people believing they aren't being swindled. Same for Fox Business.
@@MSportsEngineering Nicely put. Who brings Walmart VPs to an analysis about Walmart ?!! Sad thing is I did fall for this and went to Walmart site to see if there was something on sale!
I hope they can catch up a little bit with Amazon. Amazon needs competition which will be good for all of us. Amazon is slagging off a bit. You can’t get anything in 2 days anymore and they are selling used products as new. It’s getting annoying.
That was EXCELLENT CNBC!! I always thought the online Walmart stuff was drop shipped only to them, from their other stores. Now I know there are new vendors involved. As I told my friend, when I shopped for chef knives, Walmart stores had 3-4 brands. On Amazon, you get 50-150 brands! I will take another look at WM for ordering stuff. Well done! 🧡
I’ve seen a shift in the store I work at where they have less and less people stocking the shelves and more people on our e-commerce team doing the shopping in store.
The same thing seems to have happened to my store (#117) but upon closer look there are more overnights than there used to be
@@powerbottomboi5255 same at my store we tend to do both stocking and OGP
Someday, Wall-e will be a documentary.
Walmart is usually 50% cheaper and I get my items the next day without any special sign-ups.
Exactly, I've been telling people to check walmart first
@@sevilleweathington6931 yep. And a lot of 3rd party sellers on Amazon get their products from Costco and Walmart and would sell it for 50 to 100 percent margins.
@@lotto5742 give me an example if you are truthful
@@SpaceStrike go look and compare the prices yourself. It ain't that hard.
@@lotto5742 Amazon generally seems to be cheaper
I used Walmart shopping and ordered item for the next day. Got it 3 weeks later. Fix shipping issues and I might reconsider.
walmart is Flipkart in india, service delivery is better than Amazon
@@BlackMamba-lt8oe it is not the better service in U S
@@BlackMamba-lt8oe Not really, though your mileage may vary but in general Amazon India has way better service and shipping than Flipkart
@@pranaym3859 no i have both lives in usa as well as india, Flipkart is better
@@BlackMamba-lt8oe must be just where you are located. In Eastern SC it is not better service.😓
I was searching for side view mirrors for a chevy van our company purchased. Found the exact model I desired at Walmart. Everyone in my office thought I would receive an item that would not work. I was very surprised to get the correct item and we saved 100.00 !!
Im using Walmart+ more than Amazon lately. Can't beat those groceries at your door step
The big question, will it work?! I think poking at Amazon can be dangerous because they tend to come after such competitors without any care in the world, but heck if any company is to take them on it better be Walmart or Target as some of the biggest retailers with the infrastructure somewhat in place...
Don’t worry-Amazon continues to expand its third party counterfeit market that’s created a monster with their own inventory system. Too often the “Sold by Amazon” product you selected is actually counterfeit inventory procured by a foreign third party seller that Amazon commingled into their own Amazon product inventory.
Eventually consumers will become aware of this problem that’s overrun Amazon in recent years. Given how slow the consumer is to realize and react to anything, Amazon will likely continue e-commerce dominance for a few more years.
Amazon’s rating system was truly the gold standard and the entire reason to use Amazon to begin with. Now the review system is overrun with fraud that it can’t be relied on. It’s a shame. I don’t think most people even realize any of this, which is why the sheep are so easy to fool by politicians. It’s amazing how tens of millions of these people hold job titles where they need to make good decisions, because it’s apparent they don’t when it comes to their own money.
That should be a job interview question-do you shop at Amazon, and if so, how often? If it’s more than on rare occasion, that tells me that candidate isn’t ready for anything above Neanderthal work because they clearly can’t notice fraudulent product reviews and can’t notice the products they are receiving are too often clearly counterfeit.
The problem is catching up with Amazon's product range and integrated logistics. It takes time and a lot of cash burning.
Product range? you mean all the Chinese knock-offs or literal Amazon knock-offs.
Not even that walmart is trying to get the Amazon customers who lives in cities. Problem is there is no Amazon store inside most major cities they all in the outskirts. This is just wasteful spending with no vision
right ive been wondering how long they planned on sleeping for
Amazon has many more items, I'm going to stick with prime and if i need walmart stuff I'll just drive there and get it, or better yet just buy it on amazon. Amazon is pleasure to deal with unlike returning something at walmart. Having to wait in line for 10mins with "the people of walmart" is one reason to never shop there. With amazon items I can just return it to the UPS store/Khols or drop them off at my local amazon store.
@@FantastiXPvZ Agree! For all the flack that Walmart got about selling Chinese goods, Amazon took it to a whole new level.
I've noticed a lot better service from Walmart when buying online lately! It used to be that Walmart just didn't seem like it cared about online sales but that seems to really have changed. I get my orders very quickly and they're always at better prices than Amazon.
Yea it changed, when they realized it affected their money
If you live in a metropolitan area, seeing a Walmart in person feels like finding an exotic Pokémon
?
it’s a whole new world until i got to the cashier. well it took almost 20 mins to get to the cashier that hated everyone. it was interesting. i guess i will see what changed after 13 yrs.
Wally World is getting tired of Bezos cutting into their profits 😆.
😂😂
Amazon cleaned wallmarts clock.amazon gets products to the customer faster ,cheeper,than wm.Thanks to covid I found amazon,never been in wm sence.
Walmart has 2 major issues.
1. Their logistics accuracy is very poor, where they sub stuff that makes no sense, you can do no sub but if they have the same product with a different Sku it will be marked Out of Stock. They also have an issue with subbing items that were marked out of stock as the "in stock" item was actually the out of stock one.
2. Most of the 3rd party sellers are either way over charging for their products, or they have poor accuracy and you end up having to run in circles to get the issue fixed.
Good to see Jesse Pinkman worked his way up into Walmart VP.
😂😂😂
i just hope they treat their employees well. I worked for Walmart and was mortified how they treat their employees.
Walmart+ was a horrendous experience. They would substitute the wrong items then I’d go to the store and find they had it in stock.
I’d receive other peoples orders, if they sent my order at all. It was so much of a hassle I cancelled after a month or so.
Give them time, they've only recently started investing and will have growing pains that get solved with xp and time
It would be cool for them to expand to basically do what hello fresh does. Have curated pre planned ingredients sent to your door and you just choose what you want to eat for the week
I think one of the main things driving Amazon's growth is their 1-2 day shipping. If Wal-Mart can figure out how to do that then they are in good shape to take some market share.
Thing is that they have potential warehouses all across the country. Already set up to keep goods fresh for customers.
Was this video an advertisement for Walmart? I find it kinda convenient Walmart plus customer deals start June 2- June 5.
And they had mentioned that sale twice in the video. I'm sure some Walmart money was backing this particular video.
Walmart is crushing Amazon delivery times and their prices are often cheaper too. I have spent more than enough to buy a home on Amazon in the last 20 years. Delivery times in that time frame has slipped from 2 to 3 days to a week now on basically everything I buy. My Amazon spending is down over 80% in the last couple months and Walmart is now getting more than Amazon as they deliver in a day or 2. Some things I don't need super quick but why wait a week for something if I can find it at walmart and get it the next day delivered. Bezos left Amazon and its starting to show that the new leadership is cutting costs. I will not dump my Prime membership anytime soon as I enjoy a lot of the other benefits but I have Walmart+ now and can see a migration path away from Amazon if they can't get their self together.
Thanks for this post. I thought it was just me Amazon was screwing. Everything I order now from Amazon takes 7 plus days. I was going to file a complaint with my attorney general till I saw this.
They still have long way to go if they are going to make online work. I just did a small order from them last week for a few items (for I think $62.00. Was fairly quick delivery, but it took them 3 separate deliveries over 3 days to get me the items. There is no way they made any money off of that order since they had to pay for all that delivery. Online for them is a loss leader for them still.
Hey there, most of the times those items are not stocked all in the same warehouse. So the issue is the items you ordered might have just been at 3 different warehouse. Speaking from Walmart e commerce side. The buildings are massive but having so much product variety does make it hard to stock everything.
I once did product reviews I would love to get contacts again to do this for companies ! I give honest Reviews to help others make better decisions.I enjoyed doing this !
any business starting out will offer cheaper deals until they become number one then the prices go up
If Walmart is going to become more prominent that it is in e-commerce, they will have to make BIG changes. Lately both Sams Club and Walmart have taken far longer to get my items to me than promised. Also both have sent me WRONG or damaged items - and...to their credit, they tell me to keep the wrong item or donate it and they reship the item I was supposed to have received without charging me again. This is something that has only recently in the last 3 months begun to happen to my orders. It seems to point to a shortage of certain merchandise.
Hope walmart and other companies open up more to brands that are new and or had hard time getting into stores, by using the online model of proving sales. Depending on the products and or brands given some might not want to go into walmart given they cant scale to the orders needed and or the prices that walmart dictates could be bad and not worth it but some will do it given can be life changing for a brand.
I am learning so much from watching your videos. Thank you so much for sharing this amazing source of information. This one is quite helpful.
Shopping at Amazon having to wade through a sea of non brands has become as depressing as having to physically go to a Walmart with its fake smiles. And working at either sounds just as dreadful.
Horrible knock offs too. I've switched to Target for anything remotely important or related to health.
@@comradelawrencepage2522 for example, vitamins. I do NOT buy items like that from Amazon. Too easy to counterfeit and make harmful.
@@comradelawrencepage2522 Don't buy anything third party from Walmart, i got sent fake gillette blades, the seller even admitted they were fake.
In home is too dangerous for drivers. Often times one family member signs up for the service and their spouse does not know about it
Walmart is a JOKE. I "tried" their online ordering a few times. Every single time was a disaster. I'll never order from them online again. If they want to catch up with Amazon, have more god dam cashiers!
What went wrong? How was it a disaster?
20 registers and only TWO OPEN.. Plenty room at self-checkout which I REFUSE to use because they are just cutting jobs not saving me time if EVERYONE USED THEM..
I prefer Walmart and am a plus member. Over the last year the app has improved (I find it easy to use), their apparel brands are excellent, prices are the best online, and deliveries or returns are easy because of stores. Team Walmart!
I ordered an air fryer online from Walmart last year and someone it got lost. I called customer service, gave them the info and I had it in a day.
I got that deal too, a total score and worth the buy. The minir2d2 looking one? So good ha.
Good luck with consistency with Walmart. I think all of my Walmart orders have had some type of issue whether it’s out of stock and said it was in stock or missing multiple items. My last Walmart order was missing $20 worth of items with no explanation. Had to just refund myself through their app. Never have had an issue with Amazon. There are loads of other retailers that have better profit margins and better quality items. Don’t even get me started on the 2 times my debit card was compromised using their app. I stopped storing my card info on the Walmart app and the issues stopped. Also, their debit card withdrawal delays are just ridiculous. It took them almost a month to charge my card once. What is this going on with this company?
I feel that, for Walmart, focusing on becoming Amazon is the wrong course of action. They should just focus on what they do well: offering a large selection of everyday grocery items & consumables at low prices, as this is also where Amazon is weakest, in my opinion. Most of the time, grocery products and essentials on Amazon are not only usually more expensive than Walmart, but must also be purchased in enormous quantities (i.e. 10 & 20 packs, etc.) that make them prohibitively expensive. In addition, perishables can’t be shipped for two days in a box from a warehouse, so your only way to get them from Amazon is by paying a $9.95 delivery fee from Whole Foods. For these reasons, I feel Walmart should predominately focus on improving the selection of first party items they have on their site (they’re missing a great deal you can find in-store) and embrace their leadership in grocery, as that is how they can best compete with Amazon and keep them from encroaching further into their primary area of business.
I disagree, amazon bought whole foods because it wanted to get into fresh food and groceries. They're also trying to get into pharmaceuticals too. Amazon is actively trying to improve its weak points, if they continue like this they'll out compete Walmart in all aspects. Wal mart NEEDS TO clone amazon to give it some competition, this is both great to prevent amazon monopoly and increase consumer choice.
IF Walmart was really smart, they would include a Sam's Club membership when you get Walmart
Don't you mean if they were smart they'd buy Costco?
I love going into a store to see the product, to touch it, and to try on the clothes.... buying online is my last resort
That's awesome. Sometimes I wish I was like that. I'm introverted and sometimes get so overwhelmed with anxiety I just leave the store. Like a sensory overload. So I love online shopping.
"touch it and try on the clothes?" you are weird and creepy 😂😂
Prime try before you buy baby
I work as a delivery driver for Walmart...gas prices are crushing us and Walmart is paying less now than before with less bonuses and incentives ...they are paying is delivery drivers 3 dollars a delivery to deliver Amazon ordered or items that could be mailed and having us drivers deliver these items where customers are not able to tip us ...
I spent 3 hours the other night driving 40 miles to deliver to 12 customers and after gas not including wear and tear on my car and not including taxes after gas I made about 4 or 5 dollars an hour
Walmart is exploiting their independent contractor delivery drivers ...it is a monopoly as Walmart now only uses SPARK a delivery app that is owned by Walmart
If we do not wish to accept a delivery that we are assigned because we know we will lose money Walmart penalizes the driver
They are rich because we are getting poorer
No one makes u do that. These companies are not stupid. Your their taxi.
@@mroliver3130 had a long talk with upper management today ..their position is...we are independent contractors and we do not have to deliver those orders if we do not wish to ...
Either way it is usurious and unethical to expect anyone to work for these wages ...regardless if we are independent or not
Walmart is doing quite well these days no different than the oil and gas giants
Record profits
@@Soulfulvision1111 agree
@@Soulfulvision1111 screw walmart orders then and just deliver for doordash, grubhub, uber eats, instacart whatever atleast that way you can only accept the good paying orders
How long before Amazon starts building stores to compete with Wal-Mart? Also what happened to Sears? They pioneered the concept of mail order retail but have been left behind in the mist of financial history. When Sears merged with K-Mart they should have become a Walmart and Amazon hybrid having experience in both mail order and discount retail.
Sears was relying on catalog sales, mail order from a web site came too late in the game.
My grandparents bought a large prefab house from Sears a hundred years ago. You could even order radium from Sears. Sears catalogs had everything you needed.
Amazon already has physical store locations. They’ve been around for quite a while.
Omg I'm so glad you guys told me where to find MPOW
That head of e-commerce guy really seems to know his stuff, care about the success of the company, and seems to take his role seriously. I could seriously see him as a CEO on day- he’s been in the trenches seeing how to make the store succeed.
Walmart will never catch Amazon for one main reason... Their online website is horrible...
Compared to shopping online with Amazon, Walmart would have to completely overhaul and redesign the website.
I've tried buying online from Walmart but gave up because the website would hang up, freeze and just stop.
Walmart can build all the fulfillment centers, hire more employees but until they get the website fixed they'll never catch Amazon.
I agree. One more thing that amazon has over walmart is that amazon has their own delivery trucks, while walmart delivery is through uber. I had an order from walmart and uber cancelled on me
An associate called to tell me that. They did fix it do I did get my groceries 4 hours after I did my time for the delivery. Not a happy camper
@@melaniesilas9313 what was your tip offering looking like? Cancelations can easily come if the tip is looking like 2 bits.
@@apexone5502 ok
I tried ordering from there as well cause TMobile gave us Walmart+. Took 2 days to get my order lol, despite me giving them a $10 tip
that’s stupid . you said they will never catch amazon because of the website. they are bullion dollar company. overtime the website experience will get much better
We did that concept. There were big problems of discrepancy between real stock and stock qty in the system. It was a real headache to deal with that, and we only had 35 stores
I do a lot of online shopping. I love ebay, but before I place my order I check Amazon and Walmart. I've found that Walmart beats both of them many times over
These CNBC shorts are bomb! Keep up the great work.
this ones a whole big episode ha
I paid for a full year of Walmart + and it was a total waste of money as they cannot get an order right and I kept losing money with every purchase I made. Every order was missing one or more items, up to $14.00 once, I couldn’t get refunded for the remainder of the year like with Amazon if you cancel membership. After losing more than I could afford, I stopped using Walmart plus. Amazon always makes good, one way or the other.
Truth. They haven't fulfilled any order completely since we started their service.
Great video! Very informative and detailed 💪🏼💪🏼
Many years ago in Bowling Green, Ky, they opened a medium size Walmart store. One of the staff told me that Sam Walton was coming for a visit. He would be driving his pickup, and wearing overalls. I wanted to meet him, and the staff member said, "just walk up to him and introduce yourself". "He will talk to you. Well I did. He was very friendly, and I told him how much I enjoyed this store. He was delighted, and talked to me awhile, then wandered on through the store. I was a Walmart fan then, and have remained one for the past 45 years.
They need to work on their website to make it as user friendly as Amazon’s
amazon isnt any better they only show China sellers and there’s many items i never bothered with returning due to defects
Ugh, even though it would be far better(economically, socially, psychologically) to disincentivize these big corporate chains, they sure do make life really convenient for the consumer. It fits very nicely within the current American cultural structure of isolation. I wonder how many hikikomori (both wannabe, unwanted and current) exist in America.
You never have to leave or interact with fake people again. Start a family or talk to your existing family who care more about you than random people at stores.
@@johnames6430 People who describes others as “Fakel, be the FAKEST 🙄
I just got on Walmart + a month ago and I LOVE IT! especially the 10c off a gallon everytime i fuel up
I buy gas 15cents less ACROSS from MY walmart
It is cool that grocery delivery in home to know more about it!
My local stores when trying to make a delivery that was ordered on line....NEVER gets it right...they screw it up every time
I'm either missing half my groceries of I get a few things that I didn't pay for... everytime
Right. In the midst of waiting on an order that was “said” to have been delivered but it absolutely was not. My security cameras don’t lie😏
@@sevilleweathington6931 Whats wrong with getting the wrong order? When they tell you to return it tell them you are not going to to stand in line to return the items. They will tell you to keep them. I have received over $250 worth of mostly groceries so far this year.
I used to shop at Walmart a lot - but the pandemic changed things. I'll never forget how I was treated as a customer the moment that Walmart had to deal with customers coming into their stores. They closed off entrances. They forced us all to go through this zig zag of entry areas and the employees were not polite; that first visit back during the rollout of the pandemic put me off - I felt like a criminal. Then I went back after about three months and they changed their entrances and I didn't know about their changes and I had no idea how to enter the store and the employees were not respectful that I had no idea how their one way entrance cages worked. I routinely will avoid going to Walmart because of this garbage and this lack of respect of customers.
As to ordering online, I used them several times to pick up an order that I had ordered online. This company several years ago treated online sales / pickup in stores as an after thought. They made me walk all the way through their store to go to the back where no one was stationed and I had to wait and wait to be noticed. After several times, I knew this is how they did things and I wasn't going to shop there unless there was an emergency.
I am not a loyal Amazon customer, but I can say that 95% of the time I have been satisfied with what has happened with Amazon over the past five years and I continue to go there first. I want home delivery. I don't want to go to a stinking Walmart store where employees don't care. And I refuse to go to pick something up if I have to go all the way to the back of the store.
I'm not Anti-Walmart because of anything political or even business oriented. I'm anti-Walmart because of how I have been treated as a PERSON by THEIR EMPLOYEES. I will pay more to go elsewhere. You could not pay me to shop at Walmart.com.
What makes me choose amazon over Walmart is the return process. At walmart you wait with disgusting people in line for a minimum of 10mins. Then when you get to the counter even though you have your return barcode ready to scan it takes them a few mins to process the return. It's a disaster. Just having to wait in line with that crowd is enough to never shop at walmart.
@@johnames6430 Yeah, You're right!
This is beautiful keep on innovating keep on growing the economy
I wish they had a choice to bunch their items into fewer shipments. Often I get multiple items from the same order on different days and it seems like a waste of packaging. I imagine their COGS might be higher then Amazon, at least in NYC where they don’t have a dedicated store or warehouse.
Game over for Amazon
Walmart.
Costco.
Target are now delivering
I’m even hooked on Target 🎯 pickup! I love Target
So are we forgetting about AWS?
@@shelleygreyrealtor AWS is good product from Amazon but not as much as revenue it gives compared to retail sales
Just NO... anytime soon. Do the actual math and look into the supply chains and such each has currently built. Amazon NEEDS competition, but they've been building up their infrastructure for DECADES. 😑
I remember ordering from Walmart back in the day. I had to wait for the goods to be shipped to store even though they had it instock on their shelves. I ordered it online because it was way cheaper then at the store. It never made sense to me.
Ive been buying my groceries from walmart for about a year. Extremely satisfied
BTW: I bought a few bicycle bells from I think TJ MAX for around $ 3.00 ea. Just to be curious I checked what they were selling on line, pricing for the SAME bells was roughly $ 8.00 to $ 10.00 ea. As the old saying goes drive a little and save a lot.
I think that if Walmart really focuses on third party, it could really give Amazon a run for its money. Amazon FBA is not merchant friendly.
“We need more sellers” has the shittiest seller interface ever made thats comparable to DSL loading speeds and half the time it doesn’t even load.
No talented engineer will work for WalMart when they could get a way higher salary doing the same job for Amazon.
Perception is everything. Shopping should be an experience rather than an inventory dump where we don't find stuff. They made improvement by adding Organic foods in Grocery, Self Checkout, 2 day shipping. Dedicated Electric car chargers in parking, increased surveillance and policing will help. Better customer support, better experience, no trash outside, no homeless people outside, better organized carts outside, more safety will help. Being distinct is difficult as it tries to compete with almost everyone including online, retail,hardware,gardening supplies,....etc. Maybe they don't need to have everything in every store and they offer Speciality Stores.
I can’t even with this video I’m watching it as Amazon lays down a huge ass commercial diss on Walmarts high-er prices lmfao
I ordered oil and they had to cancel, tried again and they had to cancel again, but most of the time Walmart plus is fine, Amazon is still better though
Also Walmart has weird things going on with its prices sometimes, like $30 chips, idk if it’s scalpers being weird or what
Simple reason, Walmart has a store of things. Amazon has everything.
We got half our Walmart order last month but no out of stocks. When we called, many calls, they offered us a gift card. You don't beat anyone with this plan.
Amazon is Winning because of their partnership with wholefoods and they work together and with their same day to 2 day delivery. Walmart has Sam's club and yet they're treated as two different stores that do not partner. Walmart could take a look at their play book and make some changes. And with Amazon locker that is convenient too
Amazon is miles ahead of Walmart.
@@johnames6430 True
Amazon owns whole foods. now you can order your packages and have it sent to whole foods that have amazon counter. make a grocery run and pick up packages then come home. oh there’s also a new thing their testing but it’s limited to homes with amazon garage deliveries. basically a driver comes opens your garage, unpack your package and take away all the empty amazon boxes, paddings to the warehouse for recycle. no more filling up recycling bins with amazon boxes. these things is why amazon can’t be caught up they always look into ways to make customers lives easier and happier. i go to Walmart first time in 13 yrs and hell i spent 10 mins getting what i needed and spent 20 mins in line to the only cashier they have. lots of angry customer faces that day. safe to say i’m not going to walmart for another 13 yrs .
Would be nice for Walmart to disrupt AMZ's dominance in the marketplace
I am a big Amazon fan, they treat me just fine. I tried Walmart online but they can't get anything right. They are always out of everything they advertise. When you do successfully order something it gets lost in the system and they don't know where it is or it is way late.
I would love to see someone give Amazon a run for their money.
You won’t love Amazon if you work in the warehouse
@@tlungzen1192
Get trained in something other than packing boxes. That's motivation enough.
@@tlungzen1192 lol the warehouse is the easiest job the people are just lazy. i know a guy his job is literally seat his ass on a chair scan a package and he would complain that there’s to many packages.
The wisest thing that should be on everyones' mind currently, should be, To invest in different streams of income that doesn't depend on the government, especially with the current economic crisis around the world.
And also, Being of age and how to manage the sequence of returns in those early periods is what seems quite scary in the current market. The market is never a loser in the twenty year cycle, but the 2000s decade scenario scares me and could really disrupt my retirement. When you're no longer accumulating but withdrawing, it's hard to be anything but cautious.
The pandemic really taught people the importance of multiple streams of income. Unfortunately, having a job doesn't guarantee 100% security, rather having different investments is the real deal.
@@jachikeonwuka3824 That's true,
I believe that the secret to financial stability is having the right investment ideas to enable you earn more money. But for now, investors getting started can feel overwhelming. Risk loom large and complicated, unfamiliar financial jargons can be intimidating.
Some investors look to their investments as a source of income while others use it as a means to grow or preserve their wealth.
Also, It is mostly disastrous for newbies or anyone who doesn't adhere to a well thought-out strategy and over all, a professional broker.
when you get into crypto it can be overwhelming, i think its a good idea to have a strategy when managing your portfolio. I invest heavily into proof of stake and small caps that i think have strong FA.
i personally don’t recommend going in heavy on small caps and meme coins, you want to make the most of the bull markets but you also want to protect your capital.
What's the best Gem coin to buy right Now?
My advise is don’t just venture on any asset for the sake of it, I seek the guidance of 'Amelia Sterling Morgan' who has made me understand that strategy is everything, holding and compounding her strategy has brought 15x returns so far this year. I copy her trades in real time which i can confidently say i am impressed.
@@trinhminh-ha6895 I have always been discouraged by the constant fluctuation in prices. please who is this F.A?
@@dustinbowie3616 just look her up on the web it’s quite simple.
Really just musical accessories like instrument cables, drum sticks would be a nice addition
Also smarter packaging would be great, I can't tell you how many times from Amazon I have got a huge box for a little item. That takes us so much room in the truck for no reason. And if Amazon sent me a push notification to delay my package and I could earn a little kick back, $0.10 or $0.25 or something to make sure what when they do come to my home it is with a full truck, that would be great, or maybe my box would fit better on the second truck that the first. It would help them so much.
it’s actually good for the driver when his truck is loaded with a coffin sized box with AAA battery inside. it’s light weight and take more room in the truck meaning less packages less stops.
Wallmart vs Amazon, It's a joke I once order online at Wallmark and the order had 3 errors in it. And they never resolved it completely. I made maybe a 100 orders at Amazon and there was never any errors... !
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I came here to learn how to trade after listening to a guy on radio talk about the importance of investing and how he made $3,000 in 2 weeks from $35k. Somehow this video has helped shed light on some things, but I'm confused, I'm a newbie and I'm open to ideas.
Not going to happen. Online orders are frequently "out-of-stock" when I get there. Inventory management is poor. Service is poor.
Do you know of a way to speak to a live person at Walmart Seller to help with a verification issue? My Ein/LLC (both received this week) are coming up as not matching. Thanks
Thank you
My major annoyance with Walmart is that their Market Place Sellers are taking over a lot of items that used to be sold by Walmart. This complicates shipping, returns and reliability. Marketplace Sellers seem to want to charge me shipping, even though Walmart doesn't. I will stick with Amazon Prime for now, they give me everything I need under their umbrella.
You get cheaper prices from Walmart. Amazon is infected with resellers. Big brands are now entering in ecomerce business so we can buy a lower price from them. They offer prime, refund, free shipping, and all of that.
Walmart needs to go after the grocery and essentials. That's where Amazon struggles.
Ordering soda water or papertowels is expensive on Amazon, even with a subscription.
They do 😂 I pack them everyday
I like Walmart but Luv Amazon. Amazon makes it so easy on everything I order. Amazon is just my go to on almost everything.
Walmart got me cover on the grocery like produces, fresh fruits, meats, fishing gear, etc.
Can't go wrong with these 2 Titan! :)
Good time to invest in both companies (AMZN and WMT) for the long run
I'm sure they analyze the in-home footage from those people's vests to see which products they should advertise to the customer. Creepy
This year has really been a heck on the money circle. I’m personally sick of it already, nothing seems stable anymore.
All I keep seeing is countless evaluation on crypto from these channels.
Smh, who isn’t sick already.?
Have heard a lot bout her…How to get to her pls?
This broker here continues to be an inspiration to all new bees and those who have been fortunate to have made use of her sgnals
@@colinalopez7650 It’s quite easy to get to her ..She can be liaised on telegam with the name *investwithmagy*
What do u expect with the world conflict going on lately,inflation and shortages are bound to be in economic activities..Too bad really
I hardly every used Amazon till the pandemic. I used to cringe whenever I had to shop Walmart. Long lines at the cashier, stores were hot, miserable employees.
After I hog used to shopping online I hardly ever go to Walmart. Not even for groceries.
I find Walmart too cold and I seldom wait in line at the self checkout.
Walmart is easier to regulate because they're always local to an area to where Amazon is more of a country wide company that can get past local and state laws. As long as you have an address then they can bypass so many restrictions
I love Wal-Mart. It's my to go place for my daily needs like toothpaste, engine oil...etc. I have never use Amazon or will ever use them. When I want/need something, I prefer to buy it in person....I hate ordering online.
First time I hear that tbh most people order online and hate shopping
@@Ari-zp4dd I own an e-commerce store. I read that in 2020, only 21% of all sales took place online. As an avid online shopper and person who makes a living with online sales, it was like, “Huh?!” Lol. Most people like to shop in person first.
@@Ari-zp4dd the only time I shop online is if I can't find it in person. I rarely shop online maybe once or twice a year. For example I probably could save on electronics shopping online but I rather go to Best Buys and buy it in person even if it cost a little more. Best Buys is my absolutely favorite to go place for all my electronic needs. There's no way I'll ever order any electronics online, I have to see it in person before I purchase.
Ok nice to know
@@Ari-zp4dd i hate it because 90 percent of places i go i spend more time in line to registers than actually shopping.
As a Walmart Plus customer, WalMart has never once gotten a store to home delivery correct, and resolving issues is painful. They've got a long way to go... Even this week's order was incorrect. They are completely consistent.
*Let's communicate there about a more profitabIe alternative for you*
This! They delivered 12 gallons of water to my neighbor, and when I called and complained they did it again. Out friggin rageous.
I ❤️ free markets and competition