Fenix Flashlight Troubleshooting Video - Fenix Store

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ความคิดเห็น • 124

  • @thehealer3969
    @thehealer3969 3 ปีที่แล้ว +1

    YESSSSS, after 4 years my LD20 stopped working, I was surprised given Fenix quality, well it sat "broken" for three years....until one day I decided to try and repair it. Found this video, tightened the tail piece switch and BAM. Back in business. Thanks

    • @Dethleffff
      @Dethleffff ปีที่แล้ว

      Exactly the same thing for me. Worked for years and suddenly dead. First test of video worked, so I had a look at the tail piece and saw that is was super loose. Thightened it and it works again!

  • @martink7945
    @martink7945 6 หลายเดือนก่อน +1

    The tip with the paper clip worked so that I figured out to attach the cap more firmly. Thank you very much, I am very happy!

  • @melissamestas3369
    @melissamestas3369 4 ปีที่แล้ว +4

    This video is a light saver! Thank you!

  • @meghanreveron9802
    @meghanreveron9802 5 ปีที่แล้ว +4

    Thank you! the paperclip and tightening the tail switch fixed my light!

    • @PM-ly9gc
      @PM-ly9gc 5 ปีที่แล้ว

      Same here!

  • @Helios504
    @Helios504 2 ปีที่แล้ว +1

    Awesome video! Nice trick on the paper clip. Mine ended up being a loose tail switch, I didn't realise they could loosen up over time.

  • @TheBarracuda
    @TheBarracuda 2 ปีที่แล้ว

    Thanks so much! I had a loose switch in my 2 day old Luxpro XP910. I charged the battery thinking I left it on for awhile and when that didn't work I started looking for the original packaging and receipt and realized that trash day took that option away from me. Your video saved me. I know it's not the same brand but google recommended your video. Can I buy you a beer or a coffee? Thanks again!

  • @BrianShim
    @BrianShim 3 ปีที่แล้ว +1

    This video was a lifesaver, thanks!!!

  • @EvolveElectric
    @EvolveElectric 4 ปีที่แล้ว +1

    Totally fixed my problem. Loose tail cap. Thanks!

  • @IIIJoNIII
    @IIIJoNIII 5 ปีที่แล้ว +2

    Thanks for the video. The paperclip test helped me pinpoint the issue.

    • @iRonlMoNKleY
      @iRonlMoNKleY 5 ปีที่แล้ว

      @@FenixStoreOfficial Same here!!! This was VERY helpful!!! It's my favorite flashlight.

  • @mahmoods2134
    @mahmoods2134 2 ปีที่แล้ว +1

    Thank you for this video. I decided to make an EDC kit in a small tac bag and wanted to include the PD35. Only trouble is that it wasn’t working.
    I tightened the tail switch and boom! I have a working light again!

  • @Daronian
    @Daronian 6 ปีที่แล้ว

    Thanks a lot, this helped solve my problem with my TK15 :-)

  • @mahmoudalredha2952
    @mahmoudalredha2952 2 ปีที่แล้ว +1

    Very helpful video. I tightened the tail switch and my UC35 is alive again. Thanks

    • @FenixStoreOfficial
      @FenixStoreOfficial  2 ปีที่แล้ว

      Glad it helped

    • @jlpsuroeste
      @jlpsuroeste 2 ปีที่แล้ว

      @@FenixStoreOfficial mine is still not working, does it have to have the original charger?

  • @justcraziii
    @justcraziii 3 ปีที่แล้ว

    Thank you, this helped me with my flashlight!

  • @harryhasselhoff9692
    @harryhasselhoff9692 2 ปีที่แล้ว

    Tightened my tail switch and it works great again! I love my Fenix!

  • @dr.stevenpennym.d.3241
    @dr.stevenpennym.d.3241 4 ปีที่แล้ว +1

    Thanks for the nice video... Fenix flashlights are epic.

  • @WildSnakes
    @WildSnakes 4 ปีที่แล้ว +2

    Thank you! The tail piece on mine needed tightening with needle nose players. Btw, it was brand new.

    • @DougguoD
      @DougguoD 3 ปีที่แล้ว

      Not brand new here, but yeah, mine's working now 👍🏻

  • @VintageCars999
    @VintageCars999 4 วันที่ผ่านมา

    I have a Fenix E25 where the switch is on the side of the light which screws off at the top. I cant leave it twisted closed which then it seems to short out batteries, killing them. Eneloops just made it worse, i got a burning smell which i stopped using them.
    It also wont work in turbo or high. Eventually ill have to replace it but seems to be a pretty bad problem if its cooking batteries.
    I don't yet know of a durable replacement 2AA light that will handle abuse (being dropped/submerged in water) which is why im just using this light. It gets dropped on concrete and still works.

  • @artvandelay777
    @artvandelay777 7 หลายเดือนก่อน +1

    Another tip. Make sure you're using a button top battery and not a flat top battery. I thought my UC35 V2 was broken after I swapped batteries to a flat top 18650. It seems that it requires a button top battery.

  • @terryjp3050
    @terryjp3050 2 ปีที่แล้ว

    couldn't get my pliers to twist the spring case so i just pulled the wire, stretching it. Tightened base a lot and it worked!

  • @ronperez784
    @ronperez784 ปีที่แล้ว

    Mine was the tail switch. Thanks a bunch. was about to buy another light.

  • @AlexSchaap
    @AlexSchaap 2 ปีที่แล้ว

    My TK40 switched on and of by itself. Found this video (saw how to open tailswitch) and tightened the tail switch. Works as new. (now 13 years old)

  • @AnthonyHill77
    @AnthonyHill77 5 ปีที่แล้ว +1

    Thanks ...thought my Fenix was toast!✌️

  • @spurraticas
    @spurraticas 5 ปีที่แล้ว

    Hey my uc35 hasn't been charging for the last couple days is there a way to get it to charge? I have had it for about 3 months now?

  • @cittyfields3377
    @cittyfields3377 2 ปีที่แล้ว

    Gen 1 e12 ive had for maybe 3 yrs. I use it a lot every day and am lost without it. Started heating up and running through alkaline batteries in day or two of medium to heavy use. Any suggedtions?...thnx

  • @msnikkiuk
    @msnikkiuk 2 ปีที่แล้ว

    Brand new Tk16 v2.0. Needed tail cap tightening, ty 👍👍👍

  • @joshuastephens6118
    @joshuastephens6118 3 ปีที่แล้ว

    Kind of a dumb question but can you put a regular battery 18650 in here or do they have the battery customized for ground and positive on both ends if so which one on the cradle charger is ground and which one is hot

  • @alleng1234567
    @alleng1234567 4 ปีที่แล้ว

    Fixed me! Thanks for this video!!!

  • @wildbell
    @wildbell 4 ปีที่แล้ว +1

    Bless you! My good old E21 would ignite when pressing the tail cap, but would not stay on when the cap was released. I was ready to pitch it in the trash then googled "My Fenix Won't Stay Lit" and found your video. Problem solved! Thank you!

    • @FenixStoreOfficial
      @FenixStoreOfficial  4 ปีที่แล้ว

      So happy to hear that your light is back up and running! Please reach out to us if you have any other issues!

  • @leonkoeswandi3658
    @leonkoeswandi3658 ปีที่แล้ว

    This really helps thanks alot!! Cheers.

  • @Bchams2012
    @Bchams2012 5 ปีที่แล้ว

    I have a TK47UE and this isn't working...Do you have a video? I unscrewed the front where the bulb is and a piece fell out...I have the piece but it didn't work when I put it back in

  • @bazphoon1
    @bazphoon1 2 ปีที่แล้ว

    thanks for sharing so helpful

  • @corunseen
    @corunseen 4 ปีที่แล้ว

    Thanks

  • @holoxfauxfecs5651
    @holoxfauxfecs5651 4 ปีที่แล้ว

    Thank you! You helped me save my girlfriends Fenix E20!
    ...After she let the batteries corrod inside and then found the flashlight by chance God-knows how many years later 😂

  • @hermosa7676
    @hermosa7676 3 ปีที่แล้ว

    I have the fenix hm61r I put it on my hood while on and it turned itself off how do I fix it

  • @johnnyxmusic
    @johnnyxmusic ปีที่แล้ว

    The instruction say that my TK 16 version two already has a gasket installed. Can you tell me where the gasket is installed? Because it doesn’t look like there’s any gaskets in this unit. And it did come with two gaskets in a plastic bag

  • @doleph1
    @doleph1 3 ปีที่แล้ว +1

    Hah! The tail switch test worked for me. Thanks!

  • @bobbycuffe9212
    @bobbycuffe9212 2 ปีที่แล้ว

    Thank You
    i use one of these at work and Thurday just F%cked itself, now werkingafter doing the adjustments shown, thank You Again.

    • @FenixStoreOfficial
      @FenixStoreOfficial  2 ปีที่แล้ว

      If you are still having trouble with your light, contact us at support@fenix-store.com for help

  • @nielsdegamer0007
    @nielsdegamer0007 2 ปีที่แล้ว

    How does it work for thr Fenix PD32 V2?

  • @jackforsyte3351
    @jackforsyte3351 6 หลายเดือนก่อน

    My PD25R has a really strange issue. It randomly stops working even when charged, and only resumes working when i connect it to a charger, even for a second, disconnect, and then it works again. Tried tightening the tailswitch but it didn't help. It's not even 1 year old.

  • @DeeminD
    @DeeminD 11 หลายเดือนก่อน

    Love the flashlight but disappointed it didn’t work coming out of the box. We are paying a premium for your product so they should test them in the factory before shipping.

  • @Doyourwordsmatter
    @Doyourwordsmatter 6 หลายเดือนก่อน

    My light turns on, switches settings, but will not stay on the brightest setting and automatically changes to the less bright setting 1-2 seconds after being on the brightest. All other settings work fine. Obviously I fully charged it but it still won't stay on brightest setting.
    Any ideas? Faulty battery perhaps? Thanks

  • @rothesayprepper
    @rothesayprepper 2 ปีที่แล้ว

    TK65R Users,
    For those with the TK65R, there's two black plastic caps one on the inside of the light and one on the end cap. They have to removed in order for it to work.

  • @Metalhead-4life
    @Metalhead-4life 3 หลายเดือนก่อน

    My Fenix TK16 goes into Strobe mode when I use the paperclip, its intermittant though. This was supposed to be a great flashlight. I guess its FUBAR, not just the tail cap it is tight. My secondary button won t click anymore either smh

  • @beatsandmel0dy
    @beatsandmel0dy ปีที่แล้ว

    What about my pd32 which doesn't have indents in the tail cap? It has a small inner plastic piece around the spring but turning it doesn't seem to tighten or loosen anything.

    • @FenixStoreOfficial
      @FenixStoreOfficial  ปีที่แล้ว

      That is a newer style tail cap that doesn't come loose like these traditional silver rings do. If you're having a power issue with your light, first check your batteries and then contact our customer service team to file a warranty claim!

  • @Tuatara1989
    @Tuatara1989 5 ปีที่แล้ว +2

    So, what if you *can't* get the light to turn on with the paperclip? The LED is not broken, it sill works sometimes, when I disassemble and reassemble...

    • @megatron3210
      @megatron3210 4 ปีที่แล้ว

      same problem I was experiencing till it went dead on my pd35

    • @megatron3210
      @megatron3210 4 ปีที่แล้ว

      think I'm going back to plight s1r baton

  • @karthikeyanthamizh3717
    @karthikeyanthamizh3717 6 ปีที่แล้ว

    How to change or remove fenix c6 usb flash light battery

  • @ramblr5900
    @ramblr5900 8 หลายเดือนก่อน

    I have issues with isb c

  • @crimsonghost411
    @crimsonghost411 3 ปีที่แล้ว

    So I’ve tried everything and it still doesn’t work...any ideas?

  • @g-m-b6672
    @g-m-b6672 5 ปีที่แล้ว +1

    Fenix store please could you help. My partner bought me the TK20R for Christmas. I have been very happy with the light up until today. It needed charging for only the second time but every time I connect it to charge the light turns on. Is this an issue you have heard of before and if so can you advice on what to do? Thank you.

    • @tjmcdonald6743
      @tjmcdonald6743 5 ปีที่แล้ว

      warranty@fenixlighting.com
      Note that Fenix is based in China and their "representatives" in US/Can are not very kin for the repairs. Some of their models are the complete failures but they will never admit that

    • @TempoDrift1480
      @TempoDrift1480 3 ปีที่แล้ว

      @@tjmcdonald6743 I know one thing that sucks is the dinner switch up by the light head takes 5 minutes to find in the dark. You aren't adjusting your intensity on the go. You better have your pinky on the button before you thumb the end cap. That part sucks and mine has no charge indicator when plugged in and I've had it 3 months.

  • @bosspatis369
    @bosspatis369 5 ปีที่แล้ว

    Anyone knows where to buy tail switch's silver ring? I searched Fenix store but cant find one. Fenix PD35 Tac.

    • @FenixStoreOfficial
      @FenixStoreOfficial  5 ปีที่แล้ว

      Here's a link to contact our customer service/parts department regarding your tail switch!
      www.fenix-store.com/contact-us/

  • @MatisseStLaurent
    @MatisseStLaurent 3 ปีที่แล้ว

    Thank goodness for this video. I thought I had a hundred dollar paper weight.

  • @jamesschrom317
    @jamesschrom317 4 ปีที่แล้ว

    How do you get the bulb out? I checked my light with 4 different batteries but still nothing. So I assume the problem is in the bulb.

    • @FenixStoreOfficial
      @FenixStoreOfficial  4 ปีที่แล้ว

      The LED is not removable. Please send us an email with the serial # and we would be happy to help. The email is "service@fenix-store.com" Thank you!

  • @fritzwall7766
    @fritzwall7766 2 ปีที่แล้ว

    Hello
    How can open the head of a E30R Fenix I have problem with my one

    • @FenixStoreOfficial
      @FenixStoreOfficial  2 ปีที่แล้ว

      The E30R un screws between the "FENIX" and serial number

  • @izri1
    @izri1 4 ปีที่แล้ว

    I bought a flashlight from the chinese Ebay store ''buybuybuy_ei''. He sent me a flashlight that doesn not work. It only flashes only once each time i press the power button. It doesn't stay on. I think it has something to do with contact inside the flashlight head. Or maybe the power button contact inside doesn't make permanent contact with whatever it should be making contact with? You have any idea?

    • @FenixStoreOfficial
      @FenixStoreOfficial  4 ปีที่แล้ว

      Please contact us at support@fenix-store.com and we'd love to help you!

  • @TempoDrift1480
    @TempoDrift1480 3 ปีที่แล้ว

    Well, mine doesn't show any indicator when plugged in. Just spent 30 bucks on new cables and transformer. Nuthin.

  • @FoodOnCrack
    @FoodOnCrack 6 ปีที่แล้ว +1

    ... i am such an idiot... Reversed the head and tailcap hahaha

  • @shtopfl5247
    @shtopfl5247 5 ปีที่แล้ว

    I have a weird issue, when i turn my UC 35 V2 on the battery indicator shows red which means it’s poor not critical but it could be charged , but then i plug the cable into the charging port it shows red as it should but 30 seconds after it shows green as it’s done charging but its not

    • @shtopfl5247
      @shtopfl5247 5 ปีที่แล้ว

      Yea it’s a brand new one and of course i removed the disc 😂 i was testing it out before i wanted to charge it, i charged the battery with an external 18650 charger and it charged as it was supposed to, I’ll give it another try once the battery is down again which could take a while 😄 but other than that i really like the product 👍🏻😊

    • @shtopfl5247
      @shtopfl5247 5 ปีที่แล้ว

      Fenix Store it’s all the way tight , it’ll be fine next time thanks for the response,have a good one
      Greetings from Germany 😊

  • @rupeshmathur2609
    @rupeshmathur2609 3 ปีที่แล้ว

    My Fenix UC30 doesn't switch off. Any solution

    • @FenixStoreOfficial
      @FenixStoreOfficial  3 ปีที่แล้ว

      I would first suggest that you try another battery. If the protection circuit in the battery has gone bad it could be feeding too much energy to the light and overriding the digital switch. That being said, it is more likely that the switch has become stuck and you'll need to send the light in for warranty work. Please contact our warranty team at service@fenix-store.com. Thank you!

  • @The2006200
    @The2006200 2 ปีที่แล้ว

    Mine has a different issue. it takes 2 AA batteries. You turn it on and it just flashes dimly even with good batteries?

    • @FenixStoreOfficial
      @FenixStoreOfficial  2 ปีที่แล้ว

      A battery might of leaked inside. If there is corrosion on the metal, it will cause the light to not turn on.

    • @The2006200
      @The2006200 2 ปีที่แล้ว

      @@FenixStoreOfficial fixed it. it was just simply a film between the positive battery connection and the terminal near the front of the flashlight.

  • @243WW
    @243WW 4 ปีที่แล้ว +1

    the music is not required...

  • @terratec1001
    @terratec1001 5 ปีที่แล้ว

    Here's one for you... Fenix PD32 operates correctly with a 2600 mAh battery, but when I try it with a 3500 mAh battery the flashlight WON'T switch off ????

    • @FenixStoreOfficial
      @FenixStoreOfficial  5 ปีที่แล้ว

      That is strange! Please contact us so we can help you at www.fenix-store.com/contact-us/

  • @neatfreak1000
    @neatfreak1000 2 ปีที่แล้ว

    None of this addressed my problem. The batteries were low, so I changed them. The light wouldn't come on, so I put the old batteries back in. Strangely, no light now. They were dim, but not dead. Tried a third set of batteries, and no go. I then tried all the suggestions here, with no luck. What's going on? It's got be something simple, right? What am I missing? any help would be appreciated. Thanks.

    • @FenixStoreOfficial
      @FenixStoreOfficial  2 ปีที่แล้ว

      You can email us at support@fenix-store.com for more help

    • @neatfreak1000
      @neatfreak1000 2 ปีที่แล้ว

      @@FenixStoreOfficial Hi. I did email you a couple days ago, but have yet to hear back. I will continue to wait patiently; thank you. By the way, my flashlight is still under the 5 year warranty period.

  • @Captainsaucebuckle
    @Captainsaucebuckle 2 ปีที่แล้ว

    I have a TK21R, and when I plug it in to charge, the light turns on by itself, and won't turn off unless I unplug it. Anyone else have this issue?

    • @FenixStoreOfficial
      @FenixStoreOfficial  2 ปีที่แล้ว

      Your light may need serviced. Email us at support@fenix-store.com for help.

  • @Evild00k
    @Evild00k 4 ปีที่แล้ว

    one more for loose tail light switch on a LD20.

    • @FenixStoreOfficial
      @FenixStoreOfficial  4 ปีที่แล้ว

      Feel free to email us your serial number at service@fenix-store.com and we'd be happy to help!

  • @tjmcdonald6743
    @tjmcdonald6743 5 ปีที่แล้ว

    1:22 I have a big issue with my TK16 model. The light is suddenly stops and I have to twist the cup to make the light appear again. Then it stops again. The connection inside the cup is flimsy and made poor. Tightening the rings won't help. This model beside to be way overpriced is a disaster. As I found out there are few people with the similar issues. Does anyone has a similar issues?

    • @Hooch-zp8be
      @Hooch-zp8be 5 ปีที่แล้ว

      Hi, TJ. I am having the same problem with my UC35 V2.0 flashlight. Did they narrow down the problem? Thanks.

    • @tjmcdonald6743
      @tjmcdonald6743 5 ปีที่แล้ว

      @@Hooch-zp8be As they claim they will repair it. Just fill up the form and send them a message. There is a serial number on a flash light

  • @Cages_Customs
    @Cages_Customs 4 ปีที่แล้ว +1

    I have a PD32 stuck in strobe mode and cannot be switched.

    • @FenixStoreOfficial
      @FenixStoreOfficial  4 ปีที่แล้ว

      Sorry to hear that Johnny! Quick fix for that is to just remove the battery for a few minutes. It should "reset" the circuit and work regularly again. If you continue to have trouble please contact our warranty team at service@fenix-store.com.

    • @Cages_Customs
      @Cages_Customs 4 ปีที่แล้ว

      @@FenixStoreOfficial I removed the batteries for days on end and put them back in later and nothing changed. It still only strobes and nothing else. I sent an email to your warranty department a couple months ago and never even got a reply. Very disappointed.

    • @FenixStoreOfficial
      @FenixStoreOfficial  4 ปีที่แล้ว

      @@Cages_Customs please email us at service@fenix-store.com and we'd be happy to assist you.

  • @gracemalley6821
    @gracemalley6821 4 ปีที่แล้ว

    I have the UC35. The light quality is great, but the USB charging is totally janky. It shows no charging and i leave it to charge 24 hours and nothing. sucks.

    • @FenixStoreOfficial
      @FenixStoreOfficial  4 ปีที่แล้ว

      Sorry to hear that you're having trouble with charging your light! Please contact our warranty and service department at service@fenix-store.com. They'll get you sorted out!

  • @Jeppie_NL
    @Jeppie_NL 4 ปีที่แล้ว

    Can't take apart my tk20r

    • @FenixStoreOfficial
      @FenixStoreOfficial  4 ปีที่แล้ว

      Try visiting the troubleshooting page here:
      help.fenix-store.com/article/387-fenix-tk20r-troubleshooting-steps

  • @garrylarose1506
    @garrylarose1506 ปีที่แล้ว

    Loose tam switch! and fixed

  • @vishalnishad9734
    @vishalnishad9734 5 ปีที่แล้ว

    Sir plz make a video, how to fix lanyard in fenix flashligh

    • @FenixStoreOfficial
      @FenixStoreOfficial  4 ปีที่แล้ว

      Thank you for your comment, Vishal!
      Please follow the link below to see this!
      th-cam.com/video/fCRoS-YSRBk/w-d-xo.html

  • @tomlane2336
    @tomlane2336 ปีที่แล้ว

    Why tf does it matter what way the clip is facing?! And WHY if that's the case, would you make it reversible? 😂

  • @gail1684
    @gail1684 3 ปีที่แล้ว

    this is useless for the E21

  • @SergeyKasimov
    @SergeyKasimov 4 ปีที่แล้ว

    I did a better version of this video

  • @ShadowcasterZero
    @ShadowcasterZero 5 ปีที่แล้ว

    this didn't help me at all. I've got a faulty emitter.

    • @spring984
      @spring984 5 ปีที่แล้ว

      Please complete this form for service work. That will get the ball rolling. Your serial number will determine which Service Center we will direct you to. Thanks! www.fenix-store.com/contact-us/