I had the same problem when I bought Ableton push when it first came out. I did some kind of update (MIDI dump - Note to Ableton push users don't do a MIDI dump to Push) and something messed up, and then it was a brick. I thought I would have to take it back to the shop. After 2 hours trying to get a hold of tech support, I talked to that one guy that knew the sequence to reset the machine. I am sure the engineers built that kind of sequence into the DDJ-SX2. The job now is to get a hold of that guy in Canada and have him make a TH-cam video showing us all how to reset our DDJ-SX2s if they become bricks for some reason. Mine is coming soon, thanks for posting this warning, I will be careful with updates!
Know your Gear. To use the Vinyl mode, You need to press Shift and Vinyl/Slip button to activate the Vinyl/scratch or deactivate it on the platter, However if you are a DJ who uses both Vinyl and Standard mix mode then there is no indication on screen or on the deck to show which mode you are in. The only indicator is if you press the Vinyl/Slip button again it will highlight red but this will take you into slip mode.
Guess what I had the same problem here in the UK. Well so much as the vinyl button not working and also the temp/Keylock Button on the left deck only. My firmware update worked but the fricking problem was still there. I called pioneer tech they was no help at all. Jokers. I wish I stuck with my Traktor now.
I had - and solved - this problem today (10/1/21). My play and cue button worked, and nothing else. I realized that I had updated my OS on my Mac but not the Serato software. Updating to serato dj pro 2.50.1786 seemed to get rid of the problem, but my my computer would not let me update the firmware. The error message I kept getting was "SX2 not connected". So I used a friend's Mac to update the problem, and that strategy worked. My SX2 works just fine now. Too bad Serato/Pioneer are too lame to identify and address how to solve this.
I had the same issue! luckily I didn't keep trying to push the firmware update after the first none connection. I had a similar issue with the SR as well : /
I have a PROBLEM to with mine sx2!! Everything works on Serato (from the DDJ-SX2 to Serato). I think the soundconnection from DDJ-SX2 to Serato is not working. For example; i cant get a previous soundcheck on the headphone, Which is neccessairy to mix. there’s no sound coming from my laptop or my headphone. Please help me!!
someone please help me . mine won't wok even after firmware update still have the same issue blinking master level , as soon as i power on it starts blinking , not able to reset factory ( SHIFT+1+POWER) because again as soon as i hit that power button mine shows that blinking master .
saludos como reinicio de fabrica el pioneer ddj 800 como las ddj sx quiero dar un reinicio ya q en 10 minutos se me bloquea la ddj 800 sigue funcionando el recorbox pero la makina se bloquea y las pantallas no me prenden
I have the same problem only thing is, the computer sees it the dj software sees it. The firmware did finish and shows the new 1.07 but keep going into update mode.
Sad because of little Customer service, these devices have no resale value to an aware buyer. If I was aware of all the problems these controllers are having I would have passed on buying this thing. Buying it new has no promise nether.
Had the same problem and thanks to my friend DjJmc he found a solution and told me to heat up the power source and finally turned on my sx2 If you read closely it says maintain in dry location use only
thank god its not just me i did not have a problem with the jog wheel i had a problem with slip not working so i called pioneer it took forever and the tell me try updating the firmware i am running a mac book pro 15'' and i downloaded all that crap and when i hit shift & sync same thing happened i clicked update and it said ddjsx not connected i did that for like 20 min still nothing then the next day i try it gets to 75% and it says ddjsx not connected i really got mad. i changed my mind on midi controllers i made a big mastake buying the ddjsx
Plug it into another computer it's best if it is run on a PC then run the firmware again - PROBLEM SOLVED!! (not updating firmware or software again tho')
I got the solution. Go on pioneer and download firmware update for SR2, then Open uninstaller firmware for SR2, open the new version of the SR2 firmware. Then, Connect your SX2 to the right USB and, for me, my SX2 was recognized.
I had the same problem when I bought Ableton push when it first came out. I did some kind of update (MIDI dump - Note to Ableton push users don't do a MIDI dump to Push) and something messed up, and then it was a brick. I thought I would have to take it back to the shop. After 2 hours trying to get a hold of tech support, I talked to that one guy that knew the sequence to reset the machine. I am sure the engineers built that kind of sequence into the DDJ-SX2. The job now is to get a hold of that guy in Canada and have him make a TH-cam video showing us all how to reset our DDJ-SX2s if they become bricks for some reason. Mine is coming soon, thanks for posting this warning, I will be careful with updates!
Had the same problem 12/29/21. Had to use a Windows laptop to update it. Works perfectly with Serato on my Mac now.
wheneve you have any issues like this with any device, then try using a different cable or a different computer. It always worked in my case.
Know your Gear. To use the Vinyl mode,
You need to press Shift and Vinyl/Slip button to activate the Vinyl/scratch or deactivate it on the platter, However if you are a DJ who uses both Vinyl and Standard mix mode then there is no indication on screen or on the deck to show which mode you are in. The only indicator is if you press the Vinyl/Slip button again it will highlight red but this will take you into slip mode.
DJ Danny I had the same problem an i read ur comment an i did it thanks bro
DJ DANNY thanks bro
I had the same problem with my DDJ SX2 controller. Had to send it in for a new one.
Guess what I had the same problem here in the UK. Well so much as the vinyl button not working and also the temp/Keylock Button on the left deck only. My firmware update worked but the fricking problem was still there. I called pioneer tech they was no help at all. Jokers. I wish I stuck with my Traktor now.
I had - and solved - this problem today (10/1/21).
My play and cue button worked, and nothing else.
I realized that I had updated my OS on my Mac but not the Serato software. Updating to serato dj pro 2.50.1786 seemed to get rid of the problem, but my my computer would not let me update the firmware. The error message I kept getting was "SX2 not connected".
So I used a friend's Mac to update the problem, and that strategy worked. My SX2 works just fine now.
Too bad Serato/Pioneer are too lame to identify and address how to solve this.
Should of stuck with the original sx dude. Sounds like alot of people are havin issues with the sx 2 :( great videos btw, keep up the good work.
I had the same issue! luckily I didn't keep trying to push the firmware update after the first none connection. I had a similar issue with the SR as well : /
I'm having the same problem. Ready to smash this shittttt.
My sx2 is not coming on, I guess the power supply board is faulty how do I get to fix it???
you must to press sync + shift + power button to turn on your ddj in upgrade mode
and then open your .jar update firmware
Bro do you have the firmware for windows 10
mine says its connected but it says current version 0.00
i have the same problem do you found any solution?
@@arturolive6603 I ended up trying a different computer. This wouldn’t work on my MacBook
I have an sx that won’t even power up. A friend gave it to me and it’s been sitting in his closet for years. Any advice to get it to power up?
It's a brick. Maybe a new power supply ?
If it works out of the box, I never do firmware updates.
Same here. If it ain't broke...don't fix it.
You did put a smile on my face your are so funny!!!!
I have a PROBLEM to with mine sx2!! Everything works on Serato (from the DDJ-SX2 to Serato). I think the soundconnection from DDJ-SX2 to Serato is not working. For example; i cant get a previous soundcheck on the headphone, Which is neccessairy to mix. there’s no sound coming from my laptop or my headphone. Please help me!!
someone please help me . mine won't wok even after firmware update still have the same issue blinking master level , as soon as i power on it starts blinking , not able to reset factory ( SHIFT+1+POWER) because again as soon as i hit that power button mine shows that blinking master .
Same problem here
Please help me if you have resolve the problem
saludos como reinicio de fabrica el pioneer ddj 800 como las ddj sx quiero dar un reinicio ya q en 10 minutos se me bloquea la ddj 800 sigue funcionando el recorbox pero la makina se bloquea y las pantallas no me prenden
I have the same problem only thing is, the computer sees it the dj software sees it.
The firmware did finish and shows the new 1.07 but keep going into update mode.
Oh, and I have no warranty
Sad because of little Customer service, these devices have no resale value to an aware buyer. If I was aware of all the problems
these controllers are having I would have passed on buying this thing. Buying it new has no promise nether.
Latest firmware for ddj sx2 is 1.05. ....1.07 is the Serato Dj version.
Sorry bout that. I have sx not the sx2 but the problem is the same.
Had the same problem and thanks to my friend DjJmc he found a solution and told me to heat up the power source and finally turned on my sx2 If you read closely it says maintain in dry location use only
The power supply is where the usb cord enter the mixer
Did you get a fix on that problem brother?
Mine did exactly the same thing
same here with my DDJ RX
Ty smet did you fix that issue ? Mine is not recognized.
Whys mine saying failed to connect to audio In bottom left corner
Did Pioneer come up with a solution to the problem....how did you or have you resolved the problem?
hello, how did u get it FIX?
also having the same problem, I'm going to smash it of the wall
did you solve? same problem
Kevin Turley I hope someone found an answer... I can't seem to anywhere!
Fr
I just bought the sx2 for a back up board, is this issue common?
I have had nothing but problems.
My fix was i had the wrong firmware update and wala it worked! make sure its sx2 and not sx!
el problema es de la board
Juan Carlos Celis cuál es el problema?
thank god its not just me i did not have a problem with the jog wheel i had a problem with slip not working so i called pioneer it took forever and the tell me try updating the firmware i am running a mac book pro 15'' and i downloaded all that crap and when i hit shift & sync same thing happened i clicked update and it said ddjsx not connected i did that for like 20 min still nothing then the next day i try it gets to 75% and it says ddjsx not connected i really got mad. i changed my mind on midi controllers i made a big mastake buying the ddjsx
thanks for your hepl
Try updating it on another computer. That is how I had to do it.
Man I know what happens u
Cuz I was like u
Cuz I use ; serato dj; now that's owesame
Will be good 4u
Having same problem with mine. So pissed off
setup versioon 1.4 no problem men
Oh my god how pissed you gotta be :( is the problem solved yet
you should go back to your shop and change it maybe
Plug it into another computer it's best if it is run on a PC then run the firmware again - PROBLEM SOLVED!! (not updating firmware or software again tho')
I got the solution.
Go on pioneer and download firmware update for SR2, then Open uninstaller firmware for SR2, open the new version of the SR2 firmware.
Then, Connect your SX2 to the right USB and, for me, my SX2 was recognized.
So even Pioneer has issues not all perfect
Again this is why I don't buy expensive controllers shit load of issues
Use a different laptop