Thanks for the informative video. My control panel buttons tend to get stuck sometimes and are difficult to press. I have this same panel. When I go to lock or unlock the spa, the minus button for the light sticks in. Is there a safe way to lubricate these buttons? Thanks!
Hi Greg, Actually, almost all Hot Spring Spa models (both current and models past) will circulate 24/7. It has a separate full time pump specifically for filtering and monitoring temperature. Hot Spot spas (also made by Hot Spring) generally with have filter cycles that a programable.
Hello, my temp minus button seems to be broken at it is on Ut 1 currently. Is there a way to do some kind of factory reset to get the temperature right down without using that button?
This is a common problem with these spas. I would try taking apart the control panel to see if you can pop the button loose and then get it to work again. Otherwise you may have to replace the control panel.
These buttons don’t last forever, my jets button seems to be stuck in place and won’t work, thankfully I do have the secondary jets button in the tub that still works.
I have a leak that appears to be at the back end of the single stage pump. The only hose close to there is the drain tube from the two stage pump. Is it possible to change this tube? It is hard to see but I can't think of any other place it would be leaking. Help please.
Hi Galen, I'm not quite sure what you are referring to. Are you speaking to the bleed line (the small 1/2 inch line coming off a jet pump) with a drip? If so, the insert is easily replaceable if you use the right size. But you would need to verify that there is indeed a drip there
@@PrescottSpasPrescottValley , Yes, the bleed line is where I am feeling water but not sure it is coming from there. Is there water in the line all the time? I am loosing about three to four gallon in 24 hours. If it's not from that tube what else is close to the rear of the single stage motor that may be leaking?
@@galenbradley5765 If it is what we are thinking, it could be a cracked drain fitting (again, just guessing based on what you are saying.) It is a small 1/2" fitting on the wet end of the pump with a clear vinyl line coming out of it. It is designed to make sure you don't get air build up in the pump. Try taking a towel and dry up everything around it to make sure that is the case. Make sure nothing is coming out of the impeller area and the seal. When you get too much Calcium build-up, it could push the seal a bit and cause it to leak a little as well. In which case you'll want to rebuild the pump. What is your spa model and the year? That would help me ;)
@@PrescottSpasPrescottValley , I dried up all the water. From what I can see the fitting on the pump is dry. The first place I see water pooling is at the rear of the single stage motor right below the bleed line that comes off the two stage pump where it goes into the side of the spa body. My spa is an Envoy KK, Serial #KK2G1620. Thanks
Angel Bloo That could be caused by a few different issues in the hot tub, either in the circulation system or temperature sensors. Do you have a local Hot Spring dealer or service center near you?
Hi MrGtino74! If you have a blinking power light (the red light) then you most likely have a hi-limit trip. If that is the case, the common troubleshooting needed is to reset your breakers (or unplug for 120V units) for 30 seconds. This should reset the hi-limit. It also might be a good idea to remove your filters to make sure you have adequate flow. If it is still blinking, you may need a service technician to come take a look.
Hi Ron. This can sometimes be caused by an Auxilary panel failure. Either by Rodent damage (chewing thru the wire) or just a circuit failure. If you open your equipment compartment, open the IQ box, and then just disconnect the auxilary panel (it isn't necessary for operation of the spa) see if that solves the issue. If it does, you can either replace the aux panel, or live without it. Give that a Try!
Thanks for the informative video. My control panel buttons tend to get stuck sometimes and are difficult to press. I have this same panel. When I go to lock or unlock the spa, the minus button for the light sticks in. Is there a safe way to lubricate these buttons? Thanks!
I get red light but no ready light. When should ready green light come on and will LCD display show anything with just the red light?
Does this model allow you to set the filter cycle? Does it filter on and off for periods to keep the water clean ?
Hi Greg,
Actually, almost all Hot Spring Spa models (both current and models past) will circulate 24/7. It has a separate full time pump specifically for filtering and monitoring temperature. Hot Spot spas (also made by Hot Spring) generally with have filter cycles that a programable.
will it go to 108?
Hello, my temp minus button seems to be broken at it is on Ut 1 currently. Is there a way to do some kind of factory reset to get the temperature right down without using that button?
To further clarify, it's definitely not locked, the minus temp button is just non-responsive. All other buttons work fine.
This is a common problem with these spas. I would try taking apart the control panel to see if you can pop the button loose and then get it to work again. Otherwise you may have to replace the control panel.
These buttons don’t last forever, my jets button seems to be stuck in place and won’t work, thankfully I do have the secondary jets button in the tub that still works.
Keep this to lock and unlock
thanks great info to know
I have a leak that appears to be at the back end of the single stage pump. The only hose close to there is the drain tube from the two stage pump. Is it possible to change this tube? It is hard to see but I can't think of any other place it would be leaking. Help please.
Hi Galen, I'm not quite sure what you are referring to. Are you speaking to the bleed line (the small 1/2 inch line coming off a jet pump) with a drip? If so, the insert is easily replaceable if you use the right size. But you would need to verify that there is indeed a drip there
@@PrescottSpasPrescottValley , Yes, the bleed line is where I am feeling water but not sure it is coming from there. Is there water in the line all the time? I am loosing about three to four gallon in 24 hours. If it's not from that tube what else is close to the rear of the single stage motor that may be leaking?
@@galenbradley5765 If it is what we are thinking, it could be a cracked drain fitting (again, just guessing based on what you are saying.) It is a small 1/2" fitting on the wet end of the pump with a clear vinyl line coming out of it. It is designed to make sure you don't get air build up in the pump. Try taking a towel and dry up everything around it to make sure that is the case. Make sure nothing is coming out of the impeller area and the seal. When you get too much Calcium build-up, it could push the seal a bit and cause it to leak a little as well. In which case you'll want to rebuild the pump. What is your spa model and the year? That would help me ;)
@@PrescottSpasPrescottValley , I dried up all the water. From what I can see the fitting on the pump is dry. The first place I see water pooling is at the rear of the single stage motor right below the bleed line that comes off the two stage pump where it goes into the side of the spa body. My spa is an Envoy KK, Serial #KK2G1620. Thanks
hi i have a problem where my power light is flashing and my clean button is on
Angel Bloo That could be caused by a few different issues in the hot tub, either in the circulation system or temperature sensors. Do you have a local Hot Spring dealer or service center near you?
no we do not
we fixed it but thank you for the help
How did you fix this? Same prob
When the spa is locked can you still adjust temperature or run the clean cycle? Or are all controls locked?
When the spa is locked, no controls are active. The alternative is temperature lock, which allows activation of the jets and light.
What is the power light is blinking then shuts off after a few mins ?
Hi MrGtino74! If you have a blinking power light (the red light) then you most likely have a hi-limit trip. If that is the case, the common troubleshooting needed is to reset your breakers (or unplug for 120V units) for 30 seconds. This should reset the hi-limit. It also might be a good idea to remove your filters to make sure you have adequate flow. If it is still blinking, you may need a service technician to come take a look.
Vangaurd hot tub pumps turn on by themself runs no one by it y
We have shut breakers off then back on but later on it goes back to running will run couple hrs by its self doing that
Hi Ron. This can sometimes be caused by an Auxilary panel failure. Either by Rodent damage (chewing thru the wire) or just a circuit failure. If you open your equipment compartment, open the IQ box, and then just disconnect the auxilary panel (it isn't necessary for operation of the spa) see if that solves the issue. If it does, you can either replace the aux panel, or live without it. Give that a Try!
Ok thank u very much for info will try that