ฝัง
- เผยแพร่เมื่อ 26 ก.ย. 2024
- How would you capture, store, process and a user's response, input, voice or data provided to your assistant or chatbot?
In this video, we will cover a core and powerful step of designing on Voiceflow: The Capture Step.
Have you tried our completely redesigned Capture step, yet? The Capture Step lets you build dynamic conversation experiences by capturing and recording all or part of a user's utterance within a selected variable. This can be used to collect a specific piece of information from your user, such as their name or an email address.
Your Video Guide: Braden Ream, CEO Voiceflow
Great conversations start with Voiceflow. Easily design, prototype, and launch voice and chat experiences - whether you're building for Alexa, Google, or any conversational assistant or chatbot.
Start building today at: www.voiceflow.com
Subscribe to our Voiceflow Channel HERE: bit.ly/3am22nf
Learn what's possible HERE: www.voiceflow....
Get started for free with Voiceflow HERE: voiceflow.com
Visit the Voiceflow Blog HERE: www.voiceflow....
Follow us on Twitter HERE: bit.ly/2xrXZqV
Voiceflow might look a little different than what's in this video from 2022. Browse our documentation to learn more, or connect with community builders on our Discord!
Docs ➡voiceflow.com/docs
Discord ➡link.voiceflow.com/community
Can I pass a bunch of already known entities from my website?
Please add ai training in utterance, I need to exactly input utterance for name and with a capital on it.
For example, you can call me gia they wont recognize name. But if it input you can call me Gia. It will recognize.
it capitalizes the user input. this is not good for something like password or email.
Great video for starters, thanks Braden!!!
Found where I could add utterances but the system still doesn’t detect invalid entity (tried email and phone number as entity), both didn’t work at all. I typed in letters in response to the phone number question, it let me pass and went on to the next block…
Help!
Hey, I just tried this and seemingly some things changed since this video was recorded. Where can I see the possibility of priming the utterances now? thanks x
same here
@@adeolujoseph-f2y in the step where you seem you can't find utterances, click on the bottom box next to add capture
same issue
This video needs to be updated, it's very confusing. Also the text documentation does not match this. Just wasted two hours just trying to capture two entities, the assistant keeps cycling and re-prompting without moving to the next steps once the user enters the value.
That´s a great tutorial! I was wondering if you have any tutorial on how to capture the user´s choice from a set of buttons, such as flavors for instance
Hi Sofia! Here is one of our documents on how to use the Button Step: voiceflow.zendesk.com/hc/en-us/articles/6156015991949-Buttons-Step
If you have any more questions you can reach us at support@voiceflow.com - we are here to help!
@voiceflow there are no other options in the type item except custom
if i just want to capture only numbers or phone number and i want the bot to reject letters if users get them and ask back to him to insert number what shall i do
Seems many things have changed since this video was recorded. Can't see utterances
You can add utterances in the settings of the capture step!
oh thank you@@Voiceflow
HI, unfortunately this Entity is not available in Dutch. How can I manual accomplish the same?
@Voiceflow - the capture step seems to take a really long time (30+ seconds) when capturing the entire user reply. Any way to reduce that?
Can Voiceflow catch pics or pdf from Clients ?
Honestly what is the point of a customer support/chat bot when you can't even use a single data captured from your users?
Hey James! How are you capturing/storing your data? We've seen many customers (including ourselves with our own support chatbot) being able to leverage captured data from either being stored in databases, entities/variables and even with our Transcripts in-tool. If you have further details to share or questions - please don't hesitate to reach out to support@voiceflow.com :)
Fantastic Tutorial - My Fav Tutor. Please do all future videos - The others a SHIT! Just saying!
You've changed everything now ! So confusing! There's no option for choosing Utterance anymore
This tutorial is from 2022 and we've adjusted the features slightly since then; sorry for the confusion! The "Add Utterance" selection is within the settings button at the bottom of the capture panel, after you've selected your entity in the capture step. Hope this helps!